HAN Airport Insights & Guide
Key HAN Airport Topics:
- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know HAN Airport
Embark on your Hanoi adventure with our concise guide to Noi Bai Airport, featuring unique water puppet performances in its terminals. We streamline your airport experience, covering essentials from flight tracking to the best dining spots.
For a deeper dive into global airport insights, explore our Comprehensive Airport Guide.
WATCH VIDEO: Learn essential tips for a smooth departure from Hanoi's Noi Bai International Airport:
Navigating HAN's Terminals
Hanoi Airport has two terminals: Terminal 1 and Terminal 2. Terminal 1 has 13 gates and is used by domestic airlines such as Vietnam Airlines, Jetstar Pacific, and VietJet Air. Terminal 2 has 28 gates and is used by international airlines such as Cathay Pacific, Korean Air, and Qatar Airways.
When arriving at HAN, passengers will go through immigration and customs at the arrival hall of their respective terminal. After clearing immigration and customs, passengers can proceed to the baggage claim area and then exit the terminal.
When departing from HAN Airport, passengers should check their airline and terminal information on their boarding pass or with their airline. Domestic airlines typically depart from Terminal 1, while international airlines depart from Terminal 2. After checking in, passengers can proceed to the security checkpoint and then to their departure gate.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
At the airport, the Main Terminal is the only terminal available for passengers. Therefore, there is no need to worry about getting between terminals as there is only one. However, the Main Terminal is quite large, so it is recommended to give yourself enough time to walk to your gate. There are also shuttle buses available for passengers who need assistance getting to their gate. These shuttle buses are free of charge and can be requested at the information desk.
Frequent Flier Tips
To help make your experience at Noi Bai International Airport (HAN) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from HAN-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"Noi Bai has two main terminals: Terminal 1 for domestic flights and Terminal 2 for international flights. If you're connecting between domestic and international flights, there's a shuttle service that runs every 10 minutes. Make sure to follow the signs carefully, as they are well-marked in both Vietnamese and English." — Minh T., Hanoi, Vietnam, August 2023
"Terminal 2 is quite spacious and modern. If you have a long layover, there are plenty of lounges where you can relax. The Vietnam Airlines Lotus Lounge is particularly nice and offers a good selection of food and beverages." — Lan P., Soc Son, Vietnam, July 2023
Getting To/From the City
"The best way to get to Hanoi from Noi Bai is by using the airport shuttle bus. It runs every 30 minutes and is very affordable. Taxis are also available, but make sure to use the official taxi stands to avoid scams." — Hanh N., Dong Anh, Vietnam, September 2023
"If you're in a hurry, Grab is a reliable ride-hailing service that operates in Hanoi. Just make sure your app is updated and you have some local currency for smaller transactions." — Quang L., Me Linh, Vietnam, October 2023
Parking
"Parking at Noi Bai is relatively straightforward. There are short-term and long-term parking options available near both terminals. If you're picking someone up, use the short-term parking area near Terminal 1 for quick access." — An D., Hanoi, Vietnam, November 2023
"For long-term parking, it's best to arrive early to secure a spot, especially during peak travel seasons. The parking lots are well-lit and have security patrols, so you can leave your car with peace of mind." — Bao K., Bac Ninh, Vietnam, January 2024
Inside the Airport
"There are plenty of dining options inside Noi Bai, from fast food to sit-down restaurants. If you have time, try some local Vietnamese dishes at the restaurants in Terminal 2. Pho and banh mi are always good choices." — Linh H., Hanoi, Vietnam, February 2024
"Shopping at Noi Bai is decent, with a variety of duty-free shops offering everything from cosmetics to electronics. If you need last-minute souvenirs, there are several shops that sell traditional Vietnamese crafts." — Thao N., Soc Son, Vietnam, March 2024
Avoiding Delays and Stress
"To avoid delays, always check the flight information screens regularly. They are updated in real-time and can save you from unnecessary stress. Also, keep an eye on the weather, as it can affect flight schedules, especially during the rainy season." — Dung P., Hanoi, Vietnam, May 2024
"Security lines can get long, especially during peak hours. Arrive at least 2 hours before your domestic flight and 3 hours before your international flight to ensure you have enough time to get through security and reach your gate." — Hoa L., Dong Anh, Vietnam, June 2024
iFly Tip: For a full range of air travel resources, check out our Flying Info and Tips page.
Picking Up and Dropping Off Passengers
At HAN Airport, passengers can be picked up and dropped off at the curbside area outside the main terminal. However, there are restrictions on curbside parking, and vehicles are not allowed to wait for more than a few minutes. It is recommended that drivers use the cell-phone waiting areas, which are located near the airport entrance.
The cell-phone waiting areas are free of charge and provide a convenient place for drivers to wait for their arriving passengers. Drivers can park their vehicles and wait until their passengers have collected their luggage and are ready to be picked up. Once the passengers are ready, drivers can proceed to the curbside area for pick-up. It is important to note that drivers should not leave their vehicles unattended in the cell-phone waiting areas.
Parking Facilities & Options
If you're flying out of the airport, you'll find a variety of parking options to suit your needs. The airport offers both covered and uncovered parking in several lots and garages. There are also designated cell phone waiting areas where you can wait for arriving passengers.
If you're looking for an economical parking option, off-airport parking is available near the airport. These lots typically offer shuttle service to and from the airport, making it easy to get to your terminal without breaking the bank.
Handicapped parking is available in all airport parking areas, with designated spaces located near the terminal entrances. If you require special assistance, contact the airport in advance to make arrangements.
Transportation Options
Hanoi Airport offers a variety of ground transportation options to help you get to your destination:
- Car Rentals: Major car rental providers such as Avis, Budget, and Hertz have rental facilities on-site at Hanoi Airport. These rental services offer a convenient way to explore the city and surrounding areas at your own pace. It is advisable to book your car in advance to ensure availability, especially during peak travel seasons.
- Taxis: Taxis are readily available at Hanoi Airport, with designated drop-off areas located outside the terminal. Fares are typically based on the distance traveled and can vary depending on traffic conditions. The ride to Hanoi's city center generally takes about 30-45 minutes, depending on traffic, and costs approximately VND 300,000 to VND 400,000.
- Ride-Share Services: For a more cost-effective option, shared ride services such as Grab and GoViet are available for pickup at designated areas outside the terminal. These services may have restrictions on the number of passengers and the amount of luggage allowed, so it is recommended to check the app for specific details.
- Airport Shuttles: Several shuttle services operate to and from Hanoi Airport, with pickup areas located outside the terminal. These shuttles provide a convenient and often more affordable option for reaching various destinations. Fares vary depending on the shuttle service and destination, so it is advisable to check with the provider for pricing information and to book in advance if possible.
- Public Transportation: Buses are available for travel to Hanoi's city center and other destinations. Bus stops are located outside the terminal, and fares are typically based on the distance traveled. Popular bus routes include Bus 86, which connects the airport to Hanoi's central railway station, and Bus 7, which travels to Cau Giay District. Tickets can be purchased directly from the bus driver or at designated kiosks, with prices starting at around VND 9,000 for a single journey.
iFly Tip: Learn how to communicate your needs to airline staff with tips from our overweight passengers guide.
Airport Hotels
Looking for a comfortable place to rest before or after your flight? Our guide features a selection of hotels offering a range of amenities to cater to every traveler's needs. From unique sleeping pods perfect for a quick rest between flights, to more traditional hotel experiences complete with restaurants, lounges, gardens, and more. Whether you're looking for a quick nap or a comfortable base to explore the nearby attractions, these hotels offer convenience and comfort to make your travel experience smoother and more enjoyable. Discover the best options with our Noi Bai Airport Hotels guide.
Dining, Shopping & Enjoying the Airport
As one of the busiest airports in Vietnam, Hanoi Noi Bai Airport offers a wide range of dining and shopping options for travelers. If you're looking for a quick bite, head to Burger King or KFC, both located in the Departure Hall. For a more substantial meal, try Pho 24, a popular Vietnamese restaurant chain that serves delicious pho and other local dishes. You can find Pho 24 in both the Domestic and International Terminals.
When it comes to shopping, Hanoi Airport has plenty to offer. If you're in the mood for some duty-free shopping, head to the Lotushop or the Vietnam Airlines Boutique, both located in the International Terminal. For souvenirs and gifts, check out the Vietcraft store, which sells a variety of handmade items such as lacquerware and silk products. You can find Vietcraft in the Domestic Terminal.
The locations of all food, shops, and services at HAN can be found using iFly's interactive map.
Passenger Services
- Free Wi-Fi: Noi Bai Airport provides complimentary Wi-Fi access throughout the terminal, ensuring travelers can stay connected during their time at the airport.
- Lost and Found: If you misplace an item during your journey, the lost and found office is available to help you locate your belongings.
- Children's Play Area: To keep young travelers entertained, Noi Bai Airport features designated children's play areas.
- Special-Needs Services: The airport offers wheelchair assistance, accessible restrooms, and other services for passengers with special needs. It’s recommended to notify your airline in advance if you require any assistance.
- ATM: ATMs are available in the terminal, providing access to banking services while you’re at the airport.
- Medical Center: In case of a medical emergency, the airport is equipped with a medical center staffed by trained professionals ready to assist you.
Flight Status Info
As an air traveler, it's important to stay updated with the latest information about your flight. One of the easiest ways to do this is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time updates on flight status, including departure time, gate information, and any delays or cancellations.
Another way to stay informed is by using airline mobile phone apps. Most airlines have their own apps that allow passengers to check their flight status, receive alerts about departure delays, cancellations, or gate changes via text, email, or push notifications. These apps are free to download and can be a great resource for travelers.
Passengers can also check the airport's website for flight status updates. The Hanoi Noi Bai Airport website provides real-time information about flight departures, delays, and gate information. Additionally, passengers can check the status of their flight departure at HAN Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
iFly Tip: Make air travel smoother for you and your toddler with our helpful travel tips.
Airport Facts & Stats
- Location: Hanoi Noi Bai Airport (HAN) is located 28 miles from the city center of Hanoi, Vietnam.
- Terminals: The airport has one main terminal divided into two sections: Domestic and International.
- Airlines Served: The airport is served by major airlines including Vietnam Airlines, VietJet Air, and Jetstar Pacific Airlines. For a list of all airlines, check out the HAN Airlines Served page.
- Passenger Traffic: Hanoi Noi Bai Airport handles approximately 19 million passengers annually.
- Annual Flights: The airport manages around 115,000 flights per year.
- Top Destinations: The most popular international destinations served from HAN are Bangkok, Seoul, Taipei, Singapore, and Hong Kong.
- Hub Status: Hanoi Noi Bai Airport is a hub for Vietnam Airlines, VietJet Air, and Jetstar Pacific Airlines.
Airport History
The airport, located in the capital city of Vietnam, has a rich history dating back to the 1960s. Here are some significant events in the airport's history:
- 1965: Construction of the airport began, with the help of Soviet Union engineers.
- 1978: The airport was officially opened to the public, serving as a domestic airport with limited international flights.
- 1991: The airport underwent a major expansion, including the construction of a new terminal and runway.
- 2001: Hanoi Noi Bai Airport became an international airport, with flights to destinations in Asia and Europe.
- 2014: A new terminal was opened, increasing the airport's capacity to handle up to 20 million passengers annually.
- 2018: The airport was ranked as the 87th best airport in the world by Skytrax, a leading air transport rating organization.
Today, Hanoi Airport continues to serve as an important hub for air travel in Southeast Asia, connecting Vietnam to the rest of the world.
Airport Contact Information
For more information about Noi Bai International Airport (HAN), please refer to the following contact details:
- IATA Code: HAN
- Airport Website
- Phone: +84 24 3886 5047
- Email: [email protected]
- Mailing Address: Noi Bai International Airport, Phu Minh, Soc Son District, Hanoi, Vietnam
Note that the contact information provided here is subject to change by the airport operator(s).
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Hanoi Noi Bai Airport Q&A
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