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Guest Services at John Wayne SNA Airport

Other services offered at John Wayne Airport:

Airport Information booths are in the lower level (baggage claim) - across from baggage carousels 2, 3 & 6.

Customer Relations: dial 'O' from any of  the white courtesy phones; from outside call (949) 252-5200

Airport Abassadors are trained volunteers in red tops who can anwer your airport-related questions and give you directions.

An Interactive Visitor Center  in the form of kiosks located near baggage carousels 2 & 3. They assist in contacting local hotels & shuttles for pickup.

Curbside Check-in Services are provided by Skycaps at Terminal main entrances.  (American, Delta & Delta Connection at Terminal A; Southwest at Terminal C.

Passenger Paging - To request a page you may use any White Courtesy Phone in Terminals A and B, and dial "0" for the Airport Operator, or you may call (949) 252-5200.

Phones and Phone Cards - Pay Phones with data ports are throughout the Terminal in the Concourse, Ticket Counter and Baggage Claim areas.
Phone Cards may be purchased at the Hudson News Store and Paradies News & Gift Store.
White Courtesy Telephones are located throughout the Terminal. These phones can be used to respond to an overhead page, to request a page for a missing party or for any questions or concerns you may have. To make outgoing phone calls, please use pay phones.

International Travelers at John Wayne SNA Airport

All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance .  If they continue their journey  they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate. 
For Terminal and /or Concourse connections, please refer to 'Terminal Map' page.

NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and  check them in at your connecting airline counter before proceeding to your gate.

Lost & Found at John Wayne SNA Airport

1. If you lost an item onboard your airplane, contact your airline.
2. If you lost an item at SNA Airport, call the Airport police at (949) 252-5000,

Pets / Animals at John Wayne SNA Airport

Pets are not allowed inside the terminals unless in a kennel, except working dogs on a leash.

The Pet Relief Area at SNA Airport is outside of the Arrivals level of Terminal A, near the entrance to Parking Structure A1.

Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. 




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