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Guest Services at Lima Jorge Chavez LIM Airport

Cell Phone Rentals: (a) Peru rent-a-cell - Peru Plaza and International arrivals area - Tel: (511) 517-1858;
(b) Nextel - Peru Plaza, Tel: (511) 517-1855.

Communication - Phone booths & Internet: Telefonica (511) 484-4554

Customer Care counters are located in the international arrivals area on the first level of the Terminal, and also at Peru Plaza, on the second level of the terminal. Tel: (511) 517-3500 / 517-3502

Left Luggage - a suitcase storage service - domestic arrivals area - Tel: (511) 517-3217

Luggage protection by "securebag" is offered at main hall. Mobile Tel: 9741-5321

Travel Agent: HRG Condor Travel - Tel: (511) 517-1832

Tavelers Assistance "assist-caro" both - main hall - Tel: (511) 517-3203

International Travelers at Lima Jorge Chavez LIM Airport

In-Transit / Connecting Passengers: When deplaning, passengers in transit or with connections to other international flights, you must walk through the hall of international arrivals, go down to the first level and, without entering the immigration control area, return to the international terminal--or else you will lose your in-transit/ connecting passenger status. It is recommend that passengers contact the airline personnel upon their flight arrival.

Bureau of Immigration and Naturalization Passengers with final destination Peru, must go to the Immigration area and present a completed country entry form or Andean Immigration Card (provided on board the aircraft by airline personnel), as well as their passports or identity documents.

Duty Free Shop
Passengers wishing to purchase products in the duty-free shop can do so after completion of the immigration process; they must always have their passport on hand. Items bought in the duty-free shop are tax-free.

Baggage Pickup
After completing the immigration process, passengers can check the monitors located in front of the conveyor belts to determine which one is assigned to their flight and pick up their baggage. Every passenger should check that the ticket number issued to them by the airline in the country of origin matches the ticket number on the baggage they pick up.

Superintendencia Nacional de Administración Tributaria (Aduanas) After baggage pickup, passengers should proceed to the customs area, where they must present the Customs Declaration Form of Accompanied Baggage. This form is provided by the airline during the flight. Passengers must use this form to declare: 1) Cash, checks or other negotiable instruments in their possession of more than US $ 10,000 (it is allowed but must be declared)
2) Items subject to the payment of customs duties, even those for commercial purposes. Should these items exceed 2 Tax Units (UIT, in Spanish) (3,450 Nuevos Soles for 2007), it is considered a contraband crime.

Lost & Found at Lima Jorge Chavez LIM Airport

For items lost on the airplane, contact your airline. For items lost in the Terminal, contact the Customer Care desk or call the Airport.

Mail Center / U.S. Post Office at Lima Jorge Chavez LIM Airport

The SERPOST post office is on the second level.

Pets / Animals at Lima Jorge Chavez LIM Airport

Pets are not allowed at the airport unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements. Also, if you want to take your pet overseas, you must call or go to the SENASA office. Their personnel are responsible for ensuring that your pet meets the necessary requirements to leave the country. They provide 24-hour service, and their phone number is (+511) 575-1599.

Smoking at Lima Jorge Chavez LIM Airport

Smoking is not permitted in the terminal. However you can smoke outside the terminal or in the Smoking Bar located in the International Terminal - Tel: (511) 517-3207.