Lambert St Louis Airport (STL) Guest Services and Help
Guest Services at Lambert St Louis STL Airport
STL Airport Guest Services, Airport Information and Travelers Assistance
AIRPORT INFORMATION BOOTHS:
Main Terminal: Baggage claim between carousels MT4 and MT5
East Terminal: Baggage claim between doors ET 14 and ET 12
Airport Information booths provide assistance to passengers and other airport visitors with information on baggage claim locations, ticket counters, meeting areas, ground transportation directions, hotel shuttle services and more. Hours: 7a.m. – 11 p.m. daily. Tel: 314-890-1333.
Airport paging (7am - 11pm) 314-890-1333 - One-way paging is done daily from 7am till 11:00pm at the information/paging booth, call 314-890-1333. One-way paging means that there are not courtesy phones for the paged person to use to respond. A one-way message can be broadcast in either terminal and on any of the concourses.
Traveler's Aid (9am - 3pm, Mo-Fr) 314-241-5820 (they don't handle airfare or plane tickets)
Visitors Information Booth - The St. Louis Convention & Visitors commission operates booths in the baggage claim areas of both Lambert terminals offering advice, information and directions for events and attractions in the St. Louis Area.
USO - The James S. McDonnel USO is in the Main Terminal across from baggage carousel M6 and in the East Terminal on the lower level. Military visitors receive free food and soft drinks, a place to rest/sleep or watch television, books and magazines, luggage storage, and e-mail access. Open 24/7, USO is staffed by a group of 560 volunteers. Each shift has 2 to 6 volunteers. USO funding is 100% from private tax-deductible contributions.
AIRPORT INFORMATION BOOTHS:
Main Terminal: Baggage claim between carousels MT4 and MT5
East Terminal: Baggage claim between doors ET 14 and ET 12
Airport Information booths provide assistance to passengers and other airport visitors with information on baggage claim locations, ticket counters, meeting areas, ground transportation directions, hotel shuttle services and more. Hours: 7a.m. – 11 p.m. daily. Tel: 314-890-1333.
Airport paging (7am - 11pm) 314-890-1333 - One-way paging is done daily from 7am till 11:00pm at the information/paging booth, call 314-890-1333. One-way paging means that there are not courtesy phones for the paged person to use to respond. A one-way message can be broadcast in either terminal and on any of the concourses.
Traveler's Aid (9am - 3pm, Mo-Fr) 314-241-5820 (they don't handle airfare or plane tickets)
Visitors Information Booth - The St. Louis Convention & Visitors commission operates booths in the baggage claim areas of both Lambert terminals offering advice, information and directions for events and attractions in the St. Louis Area.
USO - The James S. McDonnel USO is in the Main Terminal across from baggage carousel M6 and in the East Terminal on the lower level. Military visitors receive free food and soft drinks, a place to rest/sleep or watch television, books and magazines, luggage storage, and e-mail access. Open 24/7, USO is staffed by a group of 560 volunteers. Each shift has 2 to 6 volunteers. USO funding is 100% from private tax-deductible contributions.
International Travelers at Lambert St Louis STL Airport
International arrivals must pass through U.S. Customs before continuing on to your destination.
Lost & Found at Lambert St Louis STL Airport
The St. Louis Airport Police Department has a lost & found section.
Phone: 314-426-8126
Hours: Mon-Fri 9am-4pm.
1. If you lost an item onboard your flight, please contact your airline.
2. If you lost an item at the security checkpoint, call TSA at 34-959-0423.
Phone: 314-426-8126
Hours: Mon-Fri 9am-4pm.
1. If you lost an item onboard your flight, please contact your airline.
2. If you lost an item at the security checkpoint, call TSA at 34-959-0423.
Mail Center / U.S. Post Office at Lambert St Louis STL Airport
Lambert-St. Louis International Airport operates a full-service postal branch in the lower level of Terminal 1 between doors 17 and 18.
Hours of operation: Monday-Friday 8:30 a.m.- 4:30 p.m. Closed Saturday and Sunday
Hours of operation: Monday-Friday 8:30 a.m.- 4:30 p.m. Closed Saturday and Sunday
Pets / Animals at Lambert St Louis STL Airport
Animal Rest Areas Lambert-St. Louis International Airport offers two outdoor rest areas for passengers with traveling pets or service animals. Each relief area offers 400 square feet of gated space with park benches, trash cans, plastic mitts for cleanup and even fire hydrants
Smoking at Lambert St Louis STL Airport
All smoking booths have been removed
