Emergency / Medical Services at New Orleans Louis Armstrong MSY Airport There is a Traveler’s Aid Booth (504) 464-3522 located in the East Baggage Claim. Traveler’s Aid provides assistance to travelers in distress and provide tourist information. The hours of this counter vary since it is staffed with volunteers.
People With Special Needs / Persons With Disabilities at New Orleans Louis Armstrong MSY Airport The entire MSY airport is free of any architectural barriers to the handicapped. There are nine Telephone Display Devices (TDD) located throughout the airport. These phones can be found at the following locations: Gates D3, C4, B4, and A1; Baggage Claims 6 and 14; the West Lobby (2); and Delta’s Lobby. The Airport’s main TDD phone number is (504) 463-1057.