MSY Terminal Maps & Guide
Traveling through New Orleans Louis Armstrong Airport (MSY) can be a breeze with this terminal guide. The airport has four main terminals: Concourse B, Concourse C, Concourse D, and the Main Terminal. Each terminal offers a variety of amenities and services, including dining and shopping options, charging stations, and free Wi-Fi. The airport also provides security checkpoints, TSA PreCheck and CLEAR lanes, and a Global Entry enrollment center. This terminal guide will help you understand and navigate the airport with ease, scroll down for more detailed information.
Airport Terminal Maps
Do you know your specific departure or arrival terminal at New Orleans Airport? Select it from the list of terminal maps below, and use the interactive map to find all available amenities, and even navigate to them, or to another terminal if you're connecting at the airport.
Airport Terminal Layout
MSY Airport (MSY) has four main terminals: Concourse B, Concourse C, Concourse D, and the Main Terminal. Each terminal is designed to provide a comfortable and convenient experience for travelers, with a variety of amenities and services available.
Concourse B is primarily used by Southwest Airlines and features 19 gates. Concourse C is used by Delta and United Airlines, with 13 gates available. Concourse D is used by American Airlines and has 16 gates. The Main Terminal, also known as the North Terminal, houses the airport's ticketing and baggage claim areas, as well as a variety of restaurants and shops.
Overview of Terminals
Overall, the terminals at MSY are modern and well-maintained, with plenty of natural light and comfortable seating areas. Each terminal also features a variety of restaurants and shops, as well as charging stations and free Wi-Fi. In addition, the airport offers a variety of services to make travel easier, including baggage storage, currency exchange, and a pet relief area.
Travelers can also take advantage of the airport's lounge, The Club MSY, which is located in Concourse C and offers comfortable seating, complimentary snacks and beverages, and high-speed Wi-Fi.
Getting Between Terminals
The terminals at MSY are all connected by a central corridor, which makes it easy for travelers to get between them on foot. However, if you have a tight connection or prefer not to walk, there is also a shuttle service available that runs between the terminals. The shuttle is free and runs every 20 minutes, making it quick and convenient to get where you need to go.
Food, Shops & Services
Traveling can be exhausting, but the airport has plenty of food and shopping options to keep you energized and entertained during your layover. With four terminals, including Concourse B, Concourse C, Concourse D, and the Main Terminal, there is something for everyone.
Foodies will be pleased with the variety of options available, from local favorites like gumbo and po'boys to international cuisine such as sushi and Mexican food. If you're in a rush, grab a quick bite from one of the many fast-food chains or coffee shops located throughout the airport. For those with more time to spare, sit down and enjoy a meal at one of the airport's full-service restaurants.
When it comes to shopping, the airport has a great selection of stores to choose from. Browse through the duty-free shops for tax-free deals on liquor, tobacco, and fragrances. If you're looking for souvenirs to bring back home, head to one of the gift shops for locally made crafts and trinkets. Other amenities at the airport include free Wi-Fi, charging stations, and a pet relief area for furry companions.
Locations of Security Checkpoint(s)
Louis Armstrong Airport has multiple security checkpoints located throughout the airport. The main security checkpoint is located in the Main Terminal, near the entrance to Concourse B. There are also additional security checkpoints located in Concourse C and Concourse D. Passengers are advised to arrive at the airport early to allow enough time to pass through security.
Fast Track Lanes and Locations
Armstrong Airport offers a Fast Track program for passengers who want to expedite their security screening process. The Fast Track lanes are located at the main security checkpoint in the Main Terminal, near the entrance to Concourse B. Passengers who are enrolled in TSA PreCheck or CLEAR are eligible to use the Fast Track lanes. These lanes are designed to provide a quicker and more efficient screening process for eligible passengers.
Passport & Immigration Control Locations
The passport and immigration control locations at MSY are located in the Main Terminal, near the baggage claim area. Passengers arriving from international destinations will need to pass through passport control and customs before exiting the airport. The airport has several passport control booths and customs stations to accommodate the large volume of international passengers. Passengers are advised to have all necessary travel documents ready and available for inspection by customs officials.
TSA and TSA Pre Checkpoints
New Orleans Louis Armstrong Airport has TSA and TSA Pre Checkpoints located at each terminal. TSA Pre Check is available for eligible passengers who have applied and been approved for expedited screening. This allows travelers to move through security checkpoints more quickly and with less hassle. TSA Pre Check members can keep their shoes, belts, and light jackets on, and can leave laptops and liquids in their carry-on bags. However, it is important to note that TSA Pre Check is not guaranteed and may not always be available.
Global Entry Locations
New Orleans Airport has a Global Entry Enrollment Center located in the main terminal near the baggage claim area. Global Entry is a program that allows expedited clearance for pre-approved, low-risk travelers arriving in the United States. Members can use automated kiosks to bypass the traditional customs and passport control process, saving time and hassle. To apply for Global Entry, travelers must complete an online application and attend an in-person interview at an enrollment center. The enrollment center at MSY Airport makes it convenient for travelers in the area to complete this process.
CLEAR Lane Locations
CLEAR is a service that allows travelers to bypass the long security lines at the airport. With CLEAR, you can use an expedited lane to get through security quickly and easily. At the airport, CLEAR Plus lanes are located in the following terminal(s):
- Main Terminal
If you are unsure of when to leave for the airport, you can check wait times at MSY.
Limited Time CLEAR Offer
In partnership with iFly, you can now get CLEAR for 2 months free! You can enjoy the convenience of CLEAR on your next trip without the hassle and stress of long lines at the TSA checkpoint. Enrollment is fast and easy.
Airport Lounge Locations
Louis Armstrong Airport offers several lounges for travelers to relax and unwind before their flight.
The Delta Sky Club lounge is located in Concourse D and offers comfortable seating, complimentary snacks and drinks, and high-speed Wi-Fi. The United Club lounge is located in Concourse C and offers similar amenities, including a full bar and shower facilities. The American Airlines Admirals Club lounge is located in Concourse B and features a quiet work area, complimentary snacks and drinks, and a selection of newspapers and magazines. Additionally, the airport offers The Club MSY lounge, which is located in the Main Terminal and is accessible to all passengers for a fee. This lounge offers comfortable seating, complimentary snacks and drinks, and a selection of newspapers and magazines.
Baggage Claim Areas
Baggage claim areas at Armstrong Airport are located on the lower level of the main terminal. There are four baggage claim carousels, each designated for specific airlines. The airport provides baggage carts free of charge for passengers to transport their luggage from the baggage claim area to the ground transportation area. If you need assistance with your luggage, skycaps are available to help you.
Luggage Cart Availability
Luggage carts are available free of charge at MSY. You can find them in the baggage claim area, near the exits of the parking garages, and in the parking lots. If you need help finding a luggage cart, ask one of the airport staff members for assistance. Keep in mind that the airport does not allow luggage carts to be taken outside of the terminal building.
Luggage Storage Locations
New Orleans Louis Armstrong Airport does not offer left luggage services. However, there are several luggage storage options available near the airport. Some hotels offer luggage storage for their guests, and there are also luggage storage facilities located in the downtown area. If you need to store your luggage for a few hours or a few days, be sure to research your options ahead of time to find the best solution for your needs.