Main Terminal / Concourses at New Orleans Louis Armstrong MSY Airport
Louis Armstrong New Orleans International Airport has one main passenger terminal - divided into an East & West Terminal - with four extending Concourses A, B, C, D.
The Baggage Claim level has baggage carousels 1 through 15 (East ) and baggage carousels 12, 13 & 14 (West). The baggage claim connects outside via two walkways to the parking garage and has inside two escalators & elevators leading to the ticket lobby & gates.
The Ticketing Level : Airline ticketing desks for United, Air Canada & Delta airlines are located in the West Terminal, while all others are in the East Terminal, which has to the left counters for Spirit, Frontier, American & JetBlue; and to the right counters for AirTran, Southwest & US Airways. This level offers some fast food, & a restaurant, retail concsssios and shoeshine.
Checkpoint & FIS/Customs lanes: Checkpoint A has 4 lanes, Checkpoint B has 5 lanes, Checkpoint C has 4 lanes, Checkpoint D has 5 lanes, The Delta Expansion has 2 lanes, and FIS/Customs 5 lanes.
Concourse A with gates 3-8 has been closed until further notice. (The gate numbers may change as the current Airport map does not indicate gate numbers).
Concourse B serves AirTran, Southwest & US Airways with gates 12-24, and offers a number of concecssions.
Concourse C serves American, Frontier, JetBlue, & Spirit with gates 27-34, and offers a number of concessions.
Concourse D , serves Air Canada, Delta & United with gates 38-47. The Delta Sky Club is located between gates 2 & 4.
Services and amenities inside the passenger terminal: Free WiFi access is available in many parts of the terminal. A Travelex currency exchange and Whitney Bank are near the Post Office in the Ticket Lobby, & ATM machines are in the East & West Terminal side. Baggage storage is available between baggage claims 5-6. (currently none of these services are listed in the new 'facilities map' of MSY - therefore, no guarantee as to their accurancy.)
Cruise Line transfers:
1. Passengers arriving at New Orleans can also use the services of 'Advance Checkin' (1-877-467-8898) located near baggage claim belt 1 on the lower level, which will directly forward their bags to either their cruise ship or hotel (and later back to the Airport)
2. VIP Baggage Check Service operated by 'Rush It Courier Service' stores regular & oversized items and offers cruise ship check-in and baggage transportation (504-471-0080).
NOTE: As of February 15, 2013, all extensions & enhancements to the passenger terminal were completed and new retail concessions, as well as great New Orlearns restaurant outlets are the icing on the cake. Thereafter, 40,561 passengers were counted during Super Bowl - while getting through Checkpoints A - D took only an average of 3 minutes! Hurray for New Orleans!!
The Baggage Claim level has baggage carousels 1 through 15 (East ) and baggage carousels 12, 13 & 14 (West). The baggage claim connects outside via two walkways to the parking garage and has inside two escalators & elevators leading to the ticket lobby & gates.
The Ticketing Level : Airline ticketing desks for United, Air Canada & Delta airlines are located in the West Terminal, while all others are in the East Terminal, which has to the left counters for Spirit, Frontier, American & JetBlue; and to the right counters for AirTran, Southwest & US Airways. This level offers some fast food, & a restaurant, retail concsssios and shoeshine.
Checkpoint & FIS/Customs lanes: Checkpoint A has 4 lanes, Checkpoint B has 5 lanes, Checkpoint C has 4 lanes, Checkpoint D has 5 lanes, The Delta Expansion has 2 lanes, and FIS/Customs 5 lanes.
Concourse A with gates 3-8 has been closed until further notice. (The gate numbers may change as the current Airport map does not indicate gate numbers).
Concourse B serves AirTran, Southwest & US Airways with gates 12-24, and offers a number of concecssions.
Concourse C serves American, Frontier, JetBlue, & Spirit with gates 27-34, and offers a number of concessions.
Concourse D , serves Air Canada, Delta & United with gates 38-47. The Delta Sky Club is located between gates 2 & 4.
Services and amenities inside the passenger terminal: Free WiFi access is available in many parts of the terminal. A Travelex currency exchange and Whitney Bank are near the Post Office in the Ticket Lobby, & ATM machines are in the East & West Terminal side. Baggage storage is available between baggage claims 5-6. (currently none of these services are listed in the new 'facilities map' of MSY - therefore, no guarantee as to their accurancy.)
Cruise Line transfers:
1. Passengers arriving at New Orleans can also use the services of 'Advance Checkin' (1-877-467-8898) located near baggage claim belt 1 on the lower level, which will directly forward their bags to either their cruise ship or hotel (and later back to the Airport)
2. VIP Baggage Check Service operated by 'Rush It Courier Service' stores regular & oversized items and offers cruise ship check-in and baggage transportation (504-471-0080).
NOTE: As of February 15, 2013, all extensions & enhancements to the passenger terminal were completed and new retail concessions, as well as great New Orlearns restaurant outlets are the icing on the cake. Thereafter, 40,561 passengers were counted during Super Bowl - while getting through Checkpoints A - D took only an average of 3 minutes! Hurray for New Orleans!!



the maps to see
what terminal I
fly out of so I
know...