Terminal Gate Connection
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New Orleans Louis Armstrong Airport ( MSY ) Terminal Map # Fast food, restaurants, stores, cafes, bars
- The West terminals with Concourses A, B & C serves all current airlines, except Air Canada, Delta & United.
- The East Terminal with Concourse D serves currently Air Canada, Delta & United.
The Baggage Claim level is divided by baggage carousels 1 through 11 and 12, 13 & 14. The baggage claim connects outside via two walkways to the parking garage and has inside two escalators & elevators leading to the ticket lobby & gates.
The Ticketing Level : Airline ticketing desks are available at north & south sides: United, Air Canada & Delta are at west side (counters A, B & C) - all other airlines at east side (counters D - M) side. This level offers an information counter in the center, Travelex, Whintney Bank, LA Tax Free, Hudson News, Westwin, Mobile Qubes, fast food, restaurant, retail concessions and shoeshine.
Checkpoint & FIS/Customs lanes: Checkpoint B has 5 lanes, Checkpoint C has 4 lanes, Checkpoint D has 5 lanes, The Delta Expansion has 2 lanes, and FIS/Customs 5 lanes.
Concourse A has been closed until further notice. Note that United and Delta use both Concourses C & D.
Concourse B with gates B2 - B15 serves GLO & Southwest , and offers a many concessions, including 3 restaurants..
Concourse C with gates C1 - C16 serves Alaska, Allegiant, American, Branson AirExpress, British Airways, Choice Air, Condor, Copa, Delta, Frontier, JetBlue, Spirit, United & Vacation Express, and offers a number of concessions. Whitney Bank offers full-service, including currency exchange. Lost & Found is in the upper level near the Airport Police. The Customer Service Center is on level 2 (tel. 504-303-7792.
Concourse D with gates D1 - D12 serves Air Canada, Delta, & United. The Delta Sky Club is located between gates D2 & 4. Concouse D offers concessions and has a Restaurant/Bar.
Other Amenities & services inside the passenger terminal include banking facilities, express shipping, free WiFi access, police station, pet relief area, post office, tax-free shopping (tel. 504-467-0723 or open email@example.com), virtual private network access & visitor information & assistance.
Cruise Line transfers:
- Passengers arriving at New Orleans can also use the services of 'Advance Checkin' (1-877-467-8898) located near baggage claim belt 1 on the lower level, which will directly forward their bags to either their cruise ship or hotel (and later back to the Airport)
- VIP Baggage Check Service operated by 'Rush It Courier Service' stores regular & oversized items and offers cruise ship check-in and baggage transportation (504-471-0080).
NOTE - Construction started January 2016 on the new 'North Terminal' - to be completed October 1, 2018 - intended to replace the current terminal.