Emergency / Medical Services at Nashville BNA Airport Airport Emergency Number: 615-275-1703. EMT's are provided on site. Medical emergency may be transported to: Summit Medical Center, 5655 Frist Blvd, Hermitage, TN 37076. Patient information: 615-316-3490
People With Special Needs / Persons With Disabilities at Nashville BNA Airport ADA SAFETY INFORMATION AT BNA AIRPORT -
Below is a list of ADA safety features covering Restrooms, Parking, Paging for the Deaf, TDDs, Escorts, Translations, Service Animals, SkyCap, Medical Implants, Permitted Items and other ADA Needs.
Family Restrooms
Designed to accommodate passengers with special needs or circumstances. Amenities include extra space, a fold-down baby changing station, ADA-compliant restrooms, sinks and mirrors. Locations: Concourse B, near Gate 9
Concourse C – At Gate 5
Just Before A/B Checkpoint
Just Before C/D Checkpoint
Parking
Parking spaces are designated at the front of all airport lots for persons with disabilities. They are only for those who display a legal handicapped window tag or license plate may use these spaces. Vehicles not displaying a legal handicapped plate or tag are subject to fines and towing.
Paging for the Deaf and Hard of Hearing
Hearing impaired passengers can be visually paged on our flight information display system. This service can be requested at the Information Center (615-275-2098).
Telecommunication Devices for the DEAF (TDDs) - TDD Locations:
Ticket Lobby – Across from Southwest Ticket Counter
Concourse A – Near Meditation Room
Concourse B
Concourse C – Across from TJ Cinnamons, Near Restrooms
Concourse D – End of Concourse
Baggage Claim Level – Near Carousel 1
Escorting a Person with Special Needs
Please contact your airline in advance if you need to assist a small child or person with disabilities to their departure gate.
Language Line ® Services
This over-the-phone translation service is provided at the Information Center for those who do not speak or understand English, or for those needing to page a non-English speaker.
Service Animals
are permitted in the terminal. For specific info about traveling with a service animal, contact your airline.
Skycap Services
Travelers may arrange skycap wheelchair assistance at their airline’s ticket counter or curbside check-in. The Information Center (615-275-2098) will also page for a skycap. Those who wish to arrange special skycap assistance for a person at their arrival gate should contact their airline in advance.
Escort for Travelers with Special Needs
If you require a companion or assistant to accompany you through the security checkpoint to reach your gate, speak with your airline representative about obtaining a gate pass for your companion before entering the security checkpoint.
Medical Implants / Devices
Bring evidence verifying you have a medical implant or other device if it is likely to set off the alarm on the metal detector. Although this is not a requirement, it may help to expedite the screening process.
Permitted items
Mobility aids and assistive devices permitted through security checkpoints include: wheelchairs, scooters, walkers, crutches, canes, prosthetic devices, body braces, augmentation and communication devices (e.g. Braille note takers, slate and stylus), dog guides, service dogs, hearing dogs, and diabetes- related equipment and supplies.
Other ADA Needs
To request a service not listed above, call 615-275-1600 and ask to speak with our ADA Coordinator.