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Newark Liberty (EWR) Airport |
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- EWR Airport Contact
Tower Road, Building 10
Newark, NJ 07114
United States
Phone: 2124357000
Email: askforbids@panynj.gov
Website for Newark Liberty Airport: http://www.panynj.gov
- EWR Airport Overview
Newark Liberty International Airport EWR, located in New Jersey approximately 16 miles from midtown Manhattan, is viewed by many as the most traveler-friendly airport in the New York metropolitan area. The airport consists of three terminals – Terminal A, B and C – and is served by all of the major U.S. airlines and numerous international airlines offering nonstop flights around the country and the world. Continental Airlines, which uses EWR airport as a domestic and international hub, transformed Terminal C into a spacious facility with numerous shops and restaurants to pass the time between flights and a new international arrivals facility which allows Continental passengers arriving from overseas to connect with domestic flights without switching terminals.
Newark Airport’s AirTrain service operates 24 hours a day between the terminals, parking lots and rental car complex. AirTrain also connects passengers to NJ Transit and Amtrak Northeast Corridor train lines via the Newark Liberty International Airport Train Station.
- Baggage Carts / Skycap at Newark Liberty EWR Airport
Baggage Carts are available at the entrances and exits and in the Baggage Claim area.
Skycap service is also available throughout the airport to persons needing special assistance.
- Baggage Claim at Newark Liberty EWR Airport
Terminals A and B have an upper departure level with facilities for airline ticketing; a lower arrival level for airline baggage claim and ground transportation; and a ground level extending under the arrival and departure roadways and the main building itself. Continental recently renovated Terminal C to include upper and mid levels for departures and a lower level dedicated to arrivals.
- Banking / ATM Services at Newark Liberty EWR Airport
ATMs are located throughout all of the terminals and concourses.
- Currency Exchange at Newark Liberty EWR Airport
Currency Exchange at EWR:
Terminal A - Travelex 973-961-4293 - on the main concourse near TGIF.
Terminal B - Travelex 973-242-1528
1. near the AirTrain entrance
2. on the arrivals level
3. in the B-1 Satellite (Gates 40-47) * (ATM) - Euros, Pounds, Swiss Currency
4. in the B-3 satellite (Gates 60-68) * (ATM)
5. in Customs Baggage Area **
Terminal C - Travelex 973-273-0270
1. by Gate 120 next to Duty Free *
2. by Gate 90 across from the Continental Customer Service Desk and next to Ben & Jerry's*
3. by Gate 132 * (ATM)
4. in the airside corridor across from the President's Club* (ATM)
5. next to Starbucks on the arrivals level
* You need a boarding pass to access these locations. ** Available only for international arriving passengers
- Business Services at Newark Liberty EWR Airport
All Terminals and Concourses have wireless Internet access and dataports.
- Concourses at Newark Liberty EWR Airport
Terminal A with 27 gates and Terminal B with 23 gates each branch out into three circular satellite aircraft gate buildings designated as A-1, A-2, A-3 and B-1, B-2, B-3 respectively. The satellites in Terminals A and B contain flight departure lounges, and airline and passenger service facilities. The lower level is used for operations activities. International flights arrive in Terminal B and C, but may depart from Terminal A, B, or C.
Terminal C has three linear concourses C1, C2 and C3, accommodating 60 gates. The concourses and contiguous ramp areas are equipped with state-of-the-art loading bridges, underground fueling, moving walkways, a computerized baggage system, and a ramp control tower to efficiently move the airline’s traffic. The concourses are brightened by upper level windows and offer amenities such as food, beverage and retail shops. Food courts are located at the ends of the C-1 and C-3 concourses. There are two Presidents’ Clubs in Terminal C, one in C1 and the other in the concourse between C2 and C3.
- Emergency / Medical Services at Newark Liberty EWR Airport
For medical emergencies, trained emergency medical technicians are available 24 hours per day. Please call the police emergency number 21 from any airport direct dial phone or 1-(973) 961-6230 for on-airport assistance. Airport phones are available at various locations.
- Flight Information Monitors at Newark Liberty EWR Airport
Flight Information Monitors
Flight Information monitors are located throughout the terminal and concourses.
- Interfaith Chapel / Religious Options at Newark Liberty EWR Airport
EWR has an Interfaith Chapel / Meditation Room providing a sanctuary in the one of the world's busiest airports. Chaplain services are available throughout the week to assist the traveling public and airport employees with their spiritual needs. The Chapel is open to passengers, visitors, airport employees and airline employees. The Chapel is available to all faiths for reading, meditation and prayer.
Masses
a. Catholic Mass is held on Wednesday, Sunday and each Holy Day at 10:30 am.
b. Protestant and Interfaith Prayer Services are held on Thursday at 11:00 am and Saturday at 6:00 pm.
Interfaith Chapel is open 6 am to 9 pm and is located at Terminal C Concourse between the C2 & C3 connectors on the airside corridor.
Father Dave Baratelli is the Airport Chaplain and can be reached at 973-961-0260.
In case of emergency, call the Port Authority Police at 973-961-6230 and ask them to page Father Baratelli.
- Internet Access at Newark Liberty EWR Airport
All Terminals and Concourses have wireless Internet access and dataports.
- Lost & Found at Newark Liberty EWR Airport
For lost and found items, an Airport Information and Travelers Assistance booth are located in each of the terminals.
Lost and Found : Please call 973-961-6243
Impound Lot : Please call 973-961-6230
For any Police emergency or non-emergency issue, please call 973-961-6230.
- Mail Center / U.S. Post Office at Newark Liberty EWR Airport
A Business Service Center is available in in each Newark Terminal and in each of the Airline Clubs.
- Main Terminal / Concourses at Newark Liberty EWR Airport
Terminal A with 27 gates and Terminal B with 23 gates each branch out into three circular satellite aircraft gate buildings designated as A-1, A-2, A-3 and B-1, B-2, B-3 respectively. The satellites in Terminals A and B contain flight departure lounges, and airline and passenger service facilities. The lower level is used for operations activities. International flights arrive in Terminal B and C, but may depart from Terminal A, B, or C.
Terminal C has three linear concourses C1, C2 and C3, accommodating 60 gates. The concourses and contiguous ramp areas are equipped with state-of-the-art loading bridges, underground fueling, moving walkways, a computerized baggage system, and a ramp control tower to efficiently move the airline’s traffic. The concourses are brightened by upper level windows and offer amenities such as food, beverage and retail shops. Food courts are located at the ends of the C-1 and C-3 concourses. There are two Presidents’ Clubs in Terminal C, one in C1 and the other in the concourse between C2 and C3.
- People With Special Needs / Persons With Disabilities at Newark Liberty EWR Airport
The Central Terminal Area at Newark Liberty International Airport consists of Terminals A, B and C - most of which have been modernized over the last decade, offering accessibility at drinking fountains, restrooms, retail stores and food services. For assistance with accessibility, ask a red-jacketed Customer Care Representative or inquire at the information booth located on the Arrivals Level in any terminal.
For questions about boarding the aircraft and getting off the aircraft, please contact your airline. Also contact your airline in advance of your flight about any specific needs if you are not accompanied by or met at the airport by a friend or relative. If you are traveling with a motorized wheelchair, contact your airline to determine their policy on transporting battery-powered wheelchairs.
Getting To the Airport: Public transportation information is available from:
1. NJ Transit -1-800-772-2222 TTY/TDD 1-800-772-2287
2. New York Metropolitan Transportation Authority 718-596-8585 TTY/TDD 718-596-8273
AirTrain Newark connects with Amtrak and NJ Transit at the Newark Liberty International Airport Station between 5 a.m. and 2 a.m. There is a $5.50 fee when entering or departing Newark Liberty at the Airport Station.
Parking:
Parking lots near the entrances of each terminal have a number of spaces designated for travelers with disabilities. To park in these spaces and receive the lowest parking rate, official license plates or permits issued by a municipality or state of residence must be prominently displayed in the vehicle’s window.
Fees for Economy Long-term Parking Lot P6:
$15 for the first 24-hour period or part $5 for each 8-hour or part thereafter Parking Lot Operator - 973-961-6421/6422 (Total travel time from the P6 lot to the terminal area via a free courtesy bus is approximately 20 minutes depending on traffic.)
Departures:
Curbside unloading areas for baggage and passengers are available at each terminal and in most cases are weather-protected and located close to each airline's entrance. Please make arrangements with your airline at least 24 hours in advance to confirm assistance with baggage check-in, ticketing and movement to the gate area. Skycaps are available in front of the terminals to assist you with your luggage.
Arrivals:
Jetways provide weather-protected passage from the aircraft to your terminal. In the terminal, elevators are available to reach Baggage Claim, Ground Transportation or on-airport connecting flights. In the Baggage Claim areas, Skycaps are available to help you with your luggage.
Safety tips re Ground Transportation:
For your safety, always avoid accepting a ride from car service drivers who approach you. Use only authorized transportation services to travel from the airport. Follow the green signs to a Ground Transportation Counter for information on authorized, accessible transportation providers.
To ensure prompt pick-up, reservations for accessible shared ride transportation service should be made at least 24 hours in advance. Click here for information on ground transportation providers.
Getting Around the Airport:
1. Electric Carts - Specially designed electric carts are available for disabled passengers. These carts are available upon request from your airline to transport you from the check-in area to the ticket counter and then to the departure gate during operating hours. For more information, please call your airline in advance.
2. AirTrain Newark is a quick, easy and reliable means of traveling between the terminals and the parking lots that serve them. The entrance to the AirTrain station is on the concourse level near the middle of each terminal. Trains run between terminals A, B and C and AirTrain parking lots P1, P3, and P4 24 hours a day. Elevator service is available from the concourse entrance level to the station platform. AirTrain Newark is free for travel around the airport.
Car Rental:
Vehicles equipped with hand controls are available from the on-airport car rental agencies. Please contact the car rental companies directly regarding availability, reservations and costs.
Emergency/Medical Assistance:
Call the Port Authority Police at 1-973-961-6230 for assistance or dial 211 from any public phone on the airport.
- Pets / Animals at Newark Liberty EWR Airport
Animals are not permitted in the terminal at the EWR Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
- Restrooms at Newark Liberty EWR Airport
Restrooms are conveniently located throughout the terminal and concourses.
- Security at Newark Liberty EWR Airport
Security
For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
- Smoking at Newark Liberty EWR Airport
Smoking is prohibited in all public areas inside the passenger terminals at Newark International Airport with the exception of specifically designated areas within the liquor bars, where smoking is permitted.
- Travelers Assistance at Newark Liberty EWR Airport
Travelers Aid, the not-for-profit organization, furnishes both professional and volunteer staff who provide emergency assistance to customers (a) who are lost, confused, uncertain, or otherwise distressed (b) who have lost airline tickets or traveling papers (passport, visa, certificate of birth, etc.), (c) with insufficient funds, (d) separated from traveling companions, (e) disabled, elderly or juveniles traveling alone, or (f) who incur other circumstances which would preclude them from continuing on to their final destination.
Services to be provided include, but are not limited to, connecting stranded or lost international passengers with support resources such as contacting the consulate of their native country, social agencies, family members and arranging for temporary housing, emergency food or clothing and/or referral to local social services agencies.
You can find a Traveler's Aid Volunteer at the Ground Transportation Counters in each terminal or reach them at the Traveler's Aid Main Office Number, which is 973-623-5052.
- Guest Services at Newark Liberty EWR Airport
Airport Guest Services, Airport Information and Travelers Assistance
An EWR Airport Information booth and Travelers Assistance are located in each of the terminals. For more information, contact Airport Information at 973-961-6000.
Traveler's AidTraveler's Aid
1. Hotels and Spas:
The Marriott Hotel is located on the airport and is a very convenient place to sleep, eat and relax. Please call 973-623-0006 for more information.
Terminal A Spa - 973-877-1051 "Massage Bar" on the concourse level
Terminal B Spa - 973-565-9900 "Departure Spa" on the concourse level
Terminal C Spa - 973-242-3444 "Departure Spa" on the concourse level
2. Paging Someone:
Terminal A
Continental Airlines - 973-681-0002
Terminal B
Northwest Airlines - 973-961-4726
Terminal C
Continental Airlines - 973-681-0002
3. Traveler's Aid
Travelers Aid, the not-for-profit organization, furnishes both professional and volunteer staff who provide emergency assistance to customers (a) who are lost, confused, uncertain, or otherwise distressed (b) who have lost airline tickets or traveling papers (passport, visa, certificate of birth, etc.), (c) with insufficient funds, (4) separated from traveling companions, (d) disabled, elderly or juveniles traveling alone, or (e) who incur other circumstances which would preclude them from continuing on to their final destination.
Services to be provided include, but are not limited to, connecting stranded or lost international passengers with support resources such as contacting the consulate of their native country, social agencies, family members and arranging for temporary housing, emergency food or clothing and/or referral to local social services agencies.
You can find a Traveler's Aid Volunteer at the Ground Transportation Counters in each terminal or reach them at the Traveler's Aid Main Office Number, which is 973-623-5052.
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