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Orlando (MCO) Airport |
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- MCO Airport Contact
One Airport Boulevard
Orlando, FL 32827
United States
Phone: 4078252001
Email: jharris@goaa.org
Website for Orlando Airport: http://www.orlandoairports.net
- MCO Airport Overview
Orlando International Airport (MCO) is one the 30 busiest airports in the world given its proximity to popular attractions such as Disney World, Universal Studios, the Kennedy Space Center and numerous convention-ready hotels. The state-of-the-art airport showcases central Florida’s sunshine and lush vegetation inside and out. The tri-level main terminal is connected via an enclosed and elevated shuttle system to four satellite terminals with boarding gates. Orlando MCO Airport’s new terminal 4 is especially striking with a huge skylight dome and 4,650 square feet for floor mosaics featuring Florida flora and fauna. A 443-room Hyatt Regency Hotel sits atop the main terminal – its lobby is a park-like oasis amidst the bustling airport. MCO airport is served by over 50 domestic and international airlines with Delta, Southwest, US Airways and American leading the pack in passengers. In an area full of renowned attractions, the attractive Orlando Airport can hold its own.
The following quotes the commonly-used terminology with specifics concerning the Terminals and their connections: (See also: "Main Terminals")
"A-Side" - The A-Side of the terminal is the north side of the main (landside) terminal building, where the ticket counters and baggage claim are located for airlines operating out of Airsides 1 and 2
"AGT" - The Automated Guided Transit system that connects the airside terminals to the main (landside) terminal, a journey of just 68 seconds!
"Airside" - Four airside terminal buildings are located around and connected to the main (landside) terminal building by the AGT system:
Airside 1 (where gates 1-29 are located)
Airside 2 (gates 100-129)
Airside 3 (gates 30-59)
Airside 4 (gates 60-99)
"B-Side" - The B-Side of the terminal is the south side of the main terminal building, where the ticket counters and baggage claim are located for airlines operating out of Airsides 3 and 4
- Baggage Carts / Skycap at Orlando MCO Airport
Baggage Carts are available at the entrances and exits and in the Baggage Claim area.
Skycaps are available to assist passengers. Typical services include curbside check-in, carrying baggage, wheelchair assistance, etc. Please contact your particular airline to arrange for assistance from its skycaps. It is customary to tip skycaps a few dollars for service provided.
- Banking / ATM Services at Orlando MCO Airport
ATMs are located throughout the Main Terminal and in the Airside Concourses.
SunTrust Bank
North Walk
Hours: Mo-Th 8:00-17:00, Fri: 8:00-18:00; Sat: 9:00-12:00
Tel: (407) 858-1261
- Currency Exchange at Orlando MCO Airport
CURRENCY EXCHANGE AT MCO AIRPORT:
Currency Exchange - West Hall (407) 825-4992; - East Hall (407) 825-4996; - 8:00-19:00
Travelex Currency Exchange - Baggage "B" - 8:00-19:00 - (407) 825-4988
- Business Services at Orlando MCO Airport
Internet access is available at Internet kiosks throughout the Main Terminal and Airside Concourses.
- Concourses at Orlando MCO Airport
There is a Main Terminal and four Airside Concourses (1, 2, 3 and 4).
- Emergency / Medical Services at Orlando MCO Airport
In an emergency, dial 911 from a courtesy phone, pay phone or cell phone.
- Flight Information Monitors at Orlando MCO Airport
Flight Information monitors are located throughout the terminal and concourses.
- International Travelers at Orlando MCO Airport
INTERNATIONAL AND DOMESTIC ARRIVALS AT MCO AIRPORT:
International Passengers Only: 1. After exiting the aircraft, international passengers will be required to produce passports at the Immigration checkpoint. 2. After clearing Immigration you will recover your baggage from the baggage carousel and proceed through the Customs checkpoint. 3. After clearing Immigration and Customs, proceed to the AGT (train) station. Airside 4 (Gates 60-99) now has an escalator directly from Customs to the AGT station. If you do not wish to take your checked baggage with you, you may place your bags on the baggage belt for transfer to the Main Terminal.
Domestic Passengers Only: 1. Domestic passengers will leave the aircraft via a jetway which takes you up into the gate area of the Airside Terminal. 2. Proceed to the hub of the Airside Terminal, following the overhead signs to the Main Terminal and Baggage Claim. 2. In the center of the Airside you will find a variety of facilities including bathrooms, telephones, restaurants and shops. International passengers also arrive in this area after passing through the TSA security checkpoint. 3. In this area you will also find the AGT (Train) System which will transport you to the Main Terminal and Baggage Claim.
All Passengers: 1. The doors will automatically open when the outbound passengers have exited the AGT (train). 2. The journey to the Main Terminal, although it takes only 68 seconds, provides a great view of the landscape and waterways of Orlando International Airport. 3. As the train transports you to the Main Terminal, read the signs and listen to the instructions directing you to either Baggage Claim A or Baggage Claim B. 4. All Passengers: Once inside the Main Terminal, look for the large letters depicting Baggage Claim A or Baggage Claim B. Take the stairs, escalator or elevator down to the Arrivals/Baggage Claim Level (Level 2). 5. Check the monitors to determine the correct baggage carousel for your flight. 6. After claiming your baggage, go to:
A. Curbside pick-up by car on the Arrivals/Baggage Claim Level (Level 2)
B. Rental cars, satellite parking shuttles, taxis, shuttle vans and buses on the Ground Transportation Level (Level 1)
C. Car parked in Terminal Garage Parking (Level T)
D. Car parked in Terminal Top Garage (Level 4-10)
- Internet Access at Orlando MCO Airport
Internet access is available at Internet kiosks throughout the Main Terminal and Airside Concourses.
- Lost & Found at Orlando MCO Airport
Lost and Found may be contacted at (407)825-2111.
- Mail Center / U.S. Post Office at Orlando MCO Airport
Postage Stamps/Mailbox - Vending Machines - North Walk - 24 hours
FedEx Drop Boxes - Various Locations - 24 hours
UPS Drop Boxes - Various Locations - 24 hours
Checkpoint Mailers - Drop Box - East and West Hall - 24 hours.
- Main Terminal / Concourses at Orlando MCO Airport
There is a Main Terminal and four Airside Concourses.
- People With Special Needs / Persons With Disabilities at Orlando MCO Airport
McCarran International Airport offers handicap accommodations throughout the airport including:
• Parking
• Elevators
•TDD Telephones
• Visual Paging
• Wheelchairs
• Restrooms
Disabled Parking:
Disabled parking is available. Vehicles must display a valid Disabled license plate or placard.
Elevators:
Elevators are conveniently located in the airport to assist people needing special assistance.
TDD Telephones:
Pay telephones accept most major credit and phone cards. Telephones with fax/modem capabilities are generally located at each phone bank. TDD telephones with LED computer screens are available to assist the hearing impaired. Phone cards can be purchased from self-serve machines at Terminals 1 and 2.
Visual Paging:
Dial ""0"" on any white courtesy phone to page someone in the airport 24 hours a day, seven days a week. Visual pages can also be displayed on the Flight Information Display Screens (FIDS) upon request.
Wheelchairs:
Wheelchair service is provided free of charge by calling (702) 261-5475 or dialing 5475 on any white courtesy phone. Please allow 10 - 15 minutes for assistance to arrive, unless you have made advance arrangements with your airline. Extra time may be required during peak travel periods.
Restrooms:
Unisex Companion Care Restrooms are available for passengers with special needs.
- Pets / Animals at Orlando MCO Airport
Dogs are not permitted in Orlando International Airport unless they are either working dogs, or they are in a carrier approved for traveling onboard an aircraft. If your dog needs to be walked while at the airport, please proceed to Level 1, and cross the road to the grassy area in front of the parking garage on either the A or B-side of the main terminal.
- Restrooms at Orlando MCO Airport
Restrooms are conveniently located throughout the terminal and concourses.
- Security at Orlando MCO Airport
For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
- Smoking at Orlando MCO Airport
Orlando International Airport is a non-smoking facility.
- Travelers Assistance at Orlando MCO Airport
General Information is located in the lower-level, baggage claim area of the terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance.
- Guest Services at Orlando MCO Airport
GUEST SERVICES AT MCO AIRPORT. Please see also our "Services" listing under "Restaurants & Shops".
For Arriving Passengers (International and Domestic), please see details under "International Arrivals".
Airport Guest Services, Airport Information and Travelers Assistance
Airport Information Booths are located in the East and West halls of the Main Terminal.
Airport Information, West Hall, 7:00-21:00; (407) 825-2142
Airport Information, East Hall, 7:00-21:00; (407) 825-2353
Lost and Found: (407) 825-2111
Paging System: (407) 825-2000
AT&T Yellow Pages Kiosks (Electronic Yellow Pages) are available 24 hours throughout the terminals.
Clear - Registered Traveler - East Hall - 6:00-19:00 - (866)848-2415
d_parture spa - Spa Treatments - North Walk - 8:00-20:00 - (407) 825-7354
Internet Kiosks with internet access at various stations, 24 hrs/day
Phone Cards vending machines, 24 hrs/day
Shoe Shine - East and West Hall - 7:30-19:00
Need to see information on another airport facility? Be sure to visit the iFly Airport Search page to select another airport and get details such as flight status and flight tracking, terminal maps, terminal services (food, bars, and shops), security wait times, weather, airport delays, destinations served and much more.
