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Type Name Terminal Location
Bar Tulip Bar and Wine Lounge Overview Map Level 2, near gate 16
Cafe Starbucks Overview Map Level 2
Store Metalsmiths Silver Overview Map Level 2, Between gates 15 and 16
Store Relay Overview Map Level 2, gate 19
Store Baggage Storage Overview Map Level 1, Arrivals Hall
Cafe Tim Hortons Overview Map Level 2, Transborder holdroom
ATM Royal Bank Overview Map Level 1
Store Hudsons Bay Company Overview Map Level 2, Across from gates 15 and 16
Store The Loop Duty Free Overview Map Level 2
Restaurant Grab & Go Overview Map Level 2
Restaurant Rideau Bar & Grill Overview Map Level 3, In the food court
Restaurant PZA Overview Map Level 2
Restaurant Byward Taps Overview Map Level 2
Cafe The Local Cafe & Bar Overview Map Level 2, near Gate 15
Store Relay Overview Map Level 2, Domestic holdroom
Store Best Buy Express Overview Map Level 2, near gate 18
RestRooms Restroom Overview Map Level 2
RestRooms Restroom Overview Map Level 3
Store ICE - International Currency Exchange Overview Map Level 2, Transborder holdroom
ATM Cash Machine Overview Map Level 3
Cafe Tim Hortons Overview Map Level 3, In the food court
ATM Cash Machine Overview Map Level 1. Arrivals Hall
RestRooms Restroom Overview Map Level 1
Store The Scoreboard Overview Map Level 2, Across from gates 15 and 16
Airline Lounge Maple Leaf Lounge Overview Map Level 2
ATM Cash Machine Overview Map Level 2, Domestic holdroom
RestRooms Restroom Overview Map Level 2
Cafe Tim Hortons Overview Map Level 2, Domestic holdroom
Store Bytown Marche Overview Map Level 1. Arrivals Hall
Restaurant Harvey's Overview Map Level 3, In the food court
Restaurant Booster Juice Overview Map Level 2, near gate 18
Restaurant D'Arcy McGee's Overview Map Level 2
RestRooms Restroom Overview Map Level 3
RestRooms Restroom Overview Map Level 3
Cafe Good Earth Coffeehouse Overview Map Level 3, Before the food court
ATM Alterna Overview Map Level 1
Store Junogems Overview Map Level 3, before the food court
Store Relay/Virgin Overview Map Level 3, before the food court
RestRooms Restroom Overview Map Level 2
Store The Loop Overview Map Level 3
Store Discover Ottawa Overview Map Level 2
Bar Senate Chambers Bar Overview Map Level 2
Store ICE - International Currency Exchange Overview Map Level 2, gate 15
Store Boutique iStore Overview Map Level 2, near gate 17
Store Lost and Found Overview Map Level 1. Arrivals Hall
Cafe Tim Hortons Overview Map Level 1, Arrivals
Store Best Buy Express Overview Map Level 2, near gate 24
Store Relay Overview Map Level 2, Transborder holdroom
Airline Lounge Porter Lounge Overview Map Level 2
Store Great Canadian Book Co. Overview Map Level 2
RestRooms Restroom Overview Map Level 2
Store ICE - International Currency Exchange Overview Map Level 1, Arrivals Hall
RestRooms Restroom Overview Map Level 1
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Ottawa YOW Terminal Map

MAIN TERMINAL / CONCOURSES AT Ottawa YOW

Passenger Terminal Layout of Ottawa International Airport and Formalities regarding Flight Transfers:

The passenger terminal at Ottawa International has three levels and offes an array of services & amenities:
- Level 1 is the Arrivals & Baggage Claim level, which has in the center four baggage carousels. It also houses the Police, Canada Border Services, Information & Transportation counter, and other services. 
- Level 2 is the Secured Area with Security and holdrooms, and with access to gates 15, 16 & 17 in the center, gates 14  to 1 to the left and gates 18 to 28 to the right. In the center are three baggage carousel, Rapidair counter,  Express check-in, the airline lounges, and other services.
- Level 3 houses the check-in counters for both domestic & international flights, with separate area for U.S. check-in and U.S. Customs clearance, a food court, and access to gates 1-18, observation area and other services.
NOTE:  Ottawa Airport has a new state-of-the-art baggage system.

- ICE Foreign Currency Services at YOW Airport are located (a) in the passenger terminal's level 3 -across from US Check-In counters - tel. 613-249-8571; and (b) on level 1 outside Canada Customs and Immigration - tel.  613-249-8567
- Lost/Found:  For items lost onboard your airplane, contact your airline. For Items lost inside the passenger terminal at YOW Airport - visit the Lost and Found office on level 1 - or call 613-248-2054.
- Meeting Facilities:  In addition to the Hunt Club Executive Boardroom, Ottawa International also offers five other meeting facilities. For more information call 613-248-2100.
- Lounges:
  - Macdonals-Cartier Executive Lounge - level 2
  - Canada Reception Center Lounge - level 2
  - Air Canada Maple leaf Lounge - near gate 19
  -Porter Lounge - near gate 20
- Rental Car counters are located in the Parkade, across from the passenger terminal.