Ottawa YOW Airport Terminal Map Overview

Main Terminal / Concourses at Ottawa YOW Airport

Passenger Terminal Layout of Ottawa International Airport and Formalities regarding Flight Transfers:

The passenger terminal at Ottawa International has three levels and offes an array of services & amenities:
Level 1 of the Terminal is the Arrivals & Baggage Claim level, which has in the center four baggage carousels. It also houses the Police, Canada Border Services, Information & Transportation counter, and other services.
Level 2 of the Terminal is the Secured Area with Security and Holdrooms, and with access to gates 15, 16 & 17 in the center, gates 14  to 1 to the left and gates 18 to 28 to the right. In the center are three baggage carousel,  Rapidair counter,  Express check-in, the airline lounges, and other services.
Level 3 of the Terminal houses the check-in counters for both domestic & international flights, with separate area for U.S. check-in and U.S. Customs clearance, access to gates 1-18, observation area and other services.

ICE Foreign Currency Services at YOW Airport are located (a) in the passenger terminal's level 3 -across from US Check-In counters - tel. 613-249-8571; and (b) on level 1 outside Canada Customs and Immigration - tel.  613-249-8567

Lost/Found:  For items lost onboard your airplane, contact your airline. For Items lost inside the passenger terminal at YOW Airport - visit the Lost and Found office on level 1 - or call 613-248-2054.

Lounges:
Macdonals-Cartier Executive Lounge - level 2
Canada Reception Center Lounge - level 2
Air Canada Maple leaf Lounge - near gate 19
Porter Lounge - near gate 20
Meeting Facilities:
In addition to the Hunt Club Executive Boardroom, Ottawa International also offers five other meeting facilities. For more information call 613-248-2100.

Rental Car counters
are located in the Parkade, across from the passenger terminal.


Ottawa Bars, Cafes, Restaurants & Stores

Before Security | Gate/Area: Level 2
Gate/Area: Level 3
Map
Hours: Open 1 hour prior to departure of US-bound flight
Phone: 613-521-6570
     
 
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Alterna (automatic teller) - ATM

Gate/Area: Level 1
Before Security | Gate/Area: Level 2
Map
Hours: 6 am to 9 pm
Phone: 613-249-8400
     
 
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ATM - ATM

Gate/Area: Level 1
Gate/Area: Level 2
Hours: 5 am to 7:30 pm
Phone: 613-248-9100
Fast food
After Security | Gate/Area: Level 2
Map
Hours: 7 a.m. to 8 p.m.
Phone: 613-248-3445
     
 
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Fast food
After Security | Gate/Area: 18
After Security | Gate/Area: Level 3
Map
Hours: 7 a.m. to 7 p.m.
     
 
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Before Security | Gate/Area: Level 2
Map
Hours: Open daily 5 am to 10 pm
Phone: 613-738-5051
     
 
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Shop
After Security | Gate/Area: Level 3
Map
Hours: 7 a.m. to 7:30 p.m.
Phone: 613-249-8507
     
 
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Shop
After Security | Gate/Area: Level 1
Map
Hours: 6 a.m. to 11 p.m
Phone: 613-249-8369
     
 
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Fast food
After Security | Gate/Area: Level 2
Map
Hours: 4 a.m. to 9 p.m.
     
 
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Cash Machine - ATM

Gate/Area: Level 1
Gate/Area: Level 2
Gate/Area: Level 3
Fast food
After Security | Gate/Area: Level 2
Map
Hours: 5 am to 9 pm
     
 
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Before Security | Gate/Area: Level 2
Before Security | Gate/Area: Level 2
Map
Hours: 6 a.m. to 9 p.m
Phone: 613-249-8395
     
 
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Gate/Area: Level 1
Map
Hours: 11 am to 9 pm
     
 
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Grab & Go - Restaurant

Fast food
After Security | Gate/Area: Level 2
Hours: 5 a.m. to 7 p.m.
     
 
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Shop
After Security | Gate/Area: Level 2
Map
Hours: 5 a.m. to 9 p.m
Phone: 613-249-8415
     
 
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Fast food
After Security | Gate/Area: Level 3
Map
Hours: 4 a.m. to 9:45 p.m.
     
 
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Shop
After Security | Gate/Area: Level 3
Map
Hours: 7 a.m. to 7 p.m.
Phone: 613-248-2000 ext. 1181
     
 
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Maple Leaf Lounge - Airline Lounge

Gate/Area: Level 2
     
 
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Porter Lounge - Airline Lounge

Gate/Area: Level 2
     
 
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PZA - Restaurant

Fast food
Before Security | Gate/Area: Level 2
Hours: 6 am to 9 pm
     
 
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Shop
Before Security | Gate/Area: Level 2
Map
Hours: 5 a.m. to 9 p.m
Phone: 613-249-8400
     
 
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Magazines and newspapers
Before Security | Gate/Area: Level 2
Before Security | Gate/Area: Level 2
Before Security | Gate/Area: Level 2
Gate/Area: Level 3
Map
Hours: Open daily 5 am to 9 pm
Phone: 613-249-8397
     
 
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Gate/Area: Arrivals Hall
Gate/Area: Level 2
Gate/Area: Level 3
Map
Fast food
After Security | Gate/Area: Level 3
Map
Hours: 5 a.m. to 9 p.m.
     
 
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Royal Bank (automatic teller) - ATM

Gate/Area: Level 1
Fast food
After Security | Gate/Area: Level 2
Map
Hours: 11 a.m. to 8:30 p.m.
     
 
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Fast food
After Security | Gate/Area: Level 2
Map
Hours: 4 a.m. to 9 p.m.
     
 
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Fast food
After Security | Gate/Area: Level 3
Map
Hours: 5 a.m. to 4 p.m.
     
 
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Fast food
After Security | Gate/Area: Level 2
Map
Hours: 5 am to 7 pm.
     
 
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Fast food
Before Security | Gate/Area: Level 2
Map
Hours: Open daily - 4:30 am to 9 pm
     
 
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The Local - Restaurant

Fast food
Before Security | Gate/Area: Level 2
Hours: 6 am to 9 pm
     
 
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Fast food
After Security | Gate/Area: Arrivals Hall
Gate/Area: Level 2
Before Security | Gate/Area: Level 2
After Security | Gate/Area: Level 3
Map
Hours: 24 hours
     
 
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Transborder Store - Store

Before Security | Gate/Area: Level 3
Hours: Open 1 hour prior to departure of US-bound flight
Phone: 613-521-6570
     
 
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Shop
Gate/Area: Level 3
Map
Hours: Tuesday 5 a.m. to 9 p.m
Phone: 613-249-8397
     
 
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