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Paris Charles de Gaulle (CDG) Airport |
Closest Airports to CDG Change Airport 
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- CDG Airport Contact
BP 20101
Roissy Charles de Gaulle
France
Phone: +33 1 70 36 39 50
Email: http://www.aeroportsdeparis.fr/ADP/en-GB/Passagers/Home/contact.htm
Website for Paris Charles de Gaulle Airport: http://www.aeroportsdeparis.fr
- CDG Airport Overview
Paris Charles de Gaulle International Airport CDG--also known as "Paris Roissy" is not only the largest airport in France, but also busiest airport in Europe, only second to London Heathrow. It is located 14 miles NE of Paris and served by roads and rail to the "City of Light", Paris.
RER rapid TGV train service reach central Paris in about 45 minutes, Disney World in ten minutes and Lille and Brussels in an hour. Regular RATP buses, taxis and limousines also operate from Paris CDG Airport, and road access from Paris is on the A1 via Porte de la Chapelle.
CDG Airport has three modern terminals offering quality facilities and services--among them great restaurants, bars and shops, bank and currency services, business services, first aid, visitor and special needs amenities, to name a few.
The three terminals at de Gaulle Airport are connected by free shuttle buses and handle over 200,000 passengers daily. Terminal 1 is for international flights, except Air France; Terminal 2 is for Air France and other airlines flying to European destinations; and Terminal T9 handles charter flights exclusively. Terminal 2 currently has five concourses and undergoes an expansion to an eventual capacity of 50 million people by 2010.
Paris Charles de Gaulle World Airport Guide provides you with access to a complete selection of Paris airport hotels. Utilize the discounts offered directly from the hotel, with the assurance of secure booking. Extra services include airport car rental, airport car parking and flights to and from Paris Charles de Gaulle Airport.
- Banking / ATM Services at Paris Charles de Gaulle CDG Airport
HSBC - a full-service bank, provices cash and emergency services and manages 25 AMT machines at CDG Airport:
CDG1 - Public area - Departure, Boutique level
Open Mon-Sat 8:30am-7:15pm.
Tel. 01 48 62 84 60; Fax 01 48 62 89 91
CDG2D - Public area - TGV Station, Boutique level
Open Mo-Sat 8:30am-7:15pm.
Tel. 01 48 62 33 99; Fax 01 48 16 53 83
CDG2F - Public area - TGV/RER Station, betw. D&F modules
Open Mo-Sat 8:30am-7:15pm.
Tel. 01 48 62 33 99; Fax 01 48 16 53 83
American Express:
CDG1 - pre-security, departure level, near gate 26; post-security - arrivals level, baggage claim 30
Open 6:30am-10pm
CDG2A - pre-security, near gate 5, open 6am-10:30pm.
CDG2B - pre-security, betw. Gates 5&7; post-security, departure
Open 6am-10:30pm.
CDG2C - pre-security, betw. Gates 5&6
Open 6am-2pm; near Gate 5, open 6am-10:30pm;
CDG2C - post-security, departure, near arrivals gates
Open 7:30-7pm
CDG2D - pre-security, near gate 6
Open 6:30am-10:30pm; post-security, departure, near Gate 2
Open 6am-10:30pm.
CDG2E - pre-security, arrivals betw. 2E&2F and at departures
CDG2E - post-security, near boarding area and next to 53 La Galerie Parisienne.
CDG2F - pre-security, arrivals level, near gate 11
Open 6am-11:31pm, and Gate 6, open 6am-11pm; and betw. 2E&2F.
CDG2F - post-security, Schengen area next to 2F1, departure, entrance to F1 module
Open 6:30am-10:45pm.
CDG3 - pre-security, departure Hall
Open 6:30am-10:45pm.
- Currency Exchange at Paris Charles de Gaulle CDG Airport
See "Banking"
- Business Services at Paris Charles de Gaulle CDG Airport
Work areas - with power outlet for your laptop available at the following CDG Terminals:
1 - Duty-free area, boarding gates
2D - Duty-free area, boarding area, gate D55
2G - Boarding area.
Wi-Fi Internet access - available in all the terminals: waiting areas, public area,boarding halls. Needed: a Wi-Fi laptop. You can buy your WiFi card at Relay or online on the Wi-Fi portal page of the Aéroports de Paris website.
Internet access points- in all airport terminal buildings--in the public and duty-free areas.
Atlanteam CyberCafé is a user-friendly place with multimedia PC's connected to a LAN and to the Internet, enabling you to surf the Web, play online games, check your e-mail or write/print documents. Located at: CDG3 post-security; CDG1 in the satellites; T3 post-security; and T2E.
Atlanteam offers high-speed Internet access, office software, workstations and Wi-Fi hotspots, and video games for all ages.
Rates: 2 € for 15 mins; 3 € for 30 mins; - 5 € for 1 hr.
- Emergency / Medical Services at Paris Charles de Gaulle CDG Airport
Medical Centers are located in the CDG terminals, able to handle medical emergencies and non-emergencies:
Paris-CDG 2F, pre-security, Arrival level, Gate 017, open 24/7; Tel. 01 48 62 28 00 or 01 48 62 53 33/32
Drugstore:
CDG1 - pre-security: In addition to the usual drugstore items, it offers via an interactive terminal to the Pharmacie de Voyage corner, regulaton-size first-aid kits and other travel-related items.
CDG2A - pre-security, boutique level, open 9:30am-7:30pm, Mo-Sun.
- Interfaith Chapel / Religious Options at Paris Charles de Gaulle CDG Airport
The interfaith meditation and prayer areas are open seven days we week, 6:30am-10pm at CDG1, post-security, ground level, CDG2D pre-security, and CDG2F pre-security.
- International Travelers at Paris Charles de Gaulle CDG Airport
FORMALITIES AND RULES: (see also below: Driving Directions out of the CDG Airport or connecting to Orly Airport)
Upon arriving in France, you are allowed to carry unlimited amounts of currency; however, declare to French Customs any currency, negotiable instruments or securities exceeding the value of €7,622.45.
Duty free purchases during your stay in France: You can reclaim Value Added Tax (TVA) from your purchases of either: you live outside of the European Union, or you are over the age of 15.
Upon leaving France you will need to get your Export Sales Slips stamped by Customs at the airport.
For further information on specific conditions that apply to currency and goods imports, the following French government agencies can help you:
Customs information center 08 25 30 82 63
Paris-CDG passenger Customs office 01 48 62 62 85
Paris-Orly commercial transactions Customs office 01 49 75 78 51
Paris-Orly passenger Customs office 01 49 75 09 10
Paris-Orly Police department 01 49 75 43 04
Paris-CDG Police department 01 48 62 31 22
Ministry of the Economy, Finance and Industry 01 40 04 04 04
Below is information regarding (a) driving directions out of CDG Airport, and (b) Connecting transportation to Orly Sud and Orly Orly Ouest Airports:
Leaving CDG Airport by Car
(a) To Paris, Porte de la Chapelle
- Take the A1 highway - takes 20-30 minutes.
(b) To Paris, Porte de Bagnolet
- Take the A3 highway to exit sign "Paris-Est", merging into A1 - takes 20-30 minutes.
CONNECTING TO ORLY AIRPORT - Check your receipt if your luggage was checked through to your final destination; otherwise follow the "Exit Baggage Reclaim" sign to retrieve them.
1. Landing at Paris-CDG Airport and connecting flight at Paris-Orly Sud:
(a) Arriving at CDG1: follow the “Exit-Baggage reclaim” signs. 2 Choices:
--After passing through the police and customs controls, make your way to exit 34 on the Arrivals level to catch the Air France coach for Paris-Orly Sud. This line serves Paris-Orly Sud 6:30am-10:30pm weekdays, and 7am-10:30pm weekends, at 30 minute intervals. Fare: €18.00 (subject to change).
--After passing through the police and customs controls, take the CDGVAL to the RER station. Look for RER line B to “Saint Rémy les Chevreuse”. Get off the train at “Antony” station. Then, ORLYVAL will take you to Paris-Orly Sud Airport. This line operates every day 6am-11pm, every 5 to 8 minutes, and usually takes one hour. Fare: €17.20 (subject to change).
(b) Arriving at at Paris-CDG2 A through G: follow the “Exit-Baggage reclaim” signs.
Arriving at Terminal 2G--make your way to terminal 2C or 2D by catching the free N3 shuttle (every 5-7 mins, 5:30am-11pm). 2 choices:
--Make your way to exit B1 for halls A and C, exit C2 for halls B and D, exit 3 Galerie level for halls E and F, to take the Air France coach for Paris-Orly Sud. This line serves Paris-Orly Sud 6:30am-10:30pm weekdays and 7am-10:30pm weekends, every 30 minutes. Fare : €18 ( subject to change.)
--Go to “Aéroport Charles de Gaulle-TGV” railway station. Look for RER line B to “Saint Rémy les Chevreuse”. Get off the train at “Antony” station. Then, ORLYVAL will take you to Paris-Orly Sud Airport. This line operates every day 6am-11pm, every 5 to 8 minutes, and usually takes one hour. Fare: €17.20 (subject to change).
(c) Arriving at CDG3 and your connecting flight is at Paris-Orly Sud: follow the “Exit-Baggage reclaim” signs. 2 choices:
--After passing through the police and customs controls, go to Paris-CDG1 by CDGVAL. Make your way to exit 34 on the Arrivals level, to take the Air France coach for Paris-Orly Sud. This line serves Paris-Orly Sud 6:30am-10:30pm weekdays and 7am-10:30pm weekends, every 30 minutes. Fare : €18 (subject to change.)
--After passing through the police and customs controls, take the CDGVAL to the RER station. Look for RER line B to “Saint Rémy les Chevreuse”. Get off the train at “Antony” station. Then, ORLYVAL will take you to Paris-Orly Sud Airport. This line operates daily 6am-11pm, every 5-8 minutes. and takes usually 1 hour. Fare : €17.20 (subject change.)
2. Landing at Paris-CDG Airport and connecting flight at Paris-Orly Ouest:
(a) Arriving at CDG1 and your connection flight is at Paris-Orly Ouest. Follow the “Exit-Baggage reclaim” signs. 2 choices:
--After passing through the police and customs controls, make your way to exit 34 on the Arrivals level to catch the Air France coach for Paris-Orly Ouest. This line serves Paris-Orly Sud 6:30am-10:30pm weekdays and 7am-10:30pm weekends, every 30 minutes. Fare: €18 (subject to change.)
--After passing through the police and customs controls, take the CDGVAL to the RER station. Look for RER line B to “Saint Rémy les Chevreuse”. Get off the train at “Antony” station. Then, ORLYVAL will take you to Paris-Orly Sud Airport. This line operates every day 6am-11pm, every 5-8 minutes, and takes about one hour. Fare: €17.20 (subject to change.).
(b) Arriving at CDG2 ABCDEFG and your connection flight is at Paris-Orly Ouest: Follow the "Exit-Baggage Reclaim" signs. If you are landing at terminal 2G, go to either terminal 2C or 2D by catching the free N3 shuttle, running every 5-7 mins., 5:30am-11pm. 2 choices:
--Go to exit B1 for halls A and C, exit C2 for halls B and D, exit 3 Galerie level for halls E and F, to take the Air France coach for Paris-Orly Ouest. This line serves Paris-Orly Sud 6:30am-11:30pm weekdays and 7am-11:30 weekends, every 30 minutes.
--Make your way to the “Aéroport Charles de Gaulle-TGV” railway station. Look for RER line B to “Saint Rémy les Chevreuse”. Get off the train at “Antony” station. Then, ORLYVAL will take you to Paris-Orly ouest Airport. This line operates daily 6am-11pm, every 5-8 mins, and takes about one hour. Fare : €17.20 (subject to change).
(c) Arriving at CDG3 and your connection flight is at Paris-Orly Ouest: Follow the “Exit-Baggage reclaim” signs. 2 choices:
--After passing through the police and customs controls, go to Paris-CDG1 by CDGVAL. Make your way to exit 34 on the Arrivals level, to take the Air France coach for Paris-Orly Ouest. This line serves Paris-Orly Ouest 6:30am-10:30pm weekdays and 7am-10:30pm weekends, every 30 mins. Fare : €18 (subject to change).
--After passing through the police and customs controls, take the CDGVAL to the RER station. Look for RER line B to “Saint Rémy les Chevreuse”. Get off the train at “Antony” station. Then, ORLYVAL will take you to Paris-Orly Ouest Airport. This line operates every day from 6am-11pm, every 5-8 mins. and takes about one hour. Fare : €17.20 (subject to change).
- Internet Access at Paris Charles de Gaulle CDG Airport
Work areas - with power outlet for your laptop available at the following CDG Terminals:
1 - Duty-free area, boarding gates
2D - Duty-free area, boarding area, gate D55
2G - Boarding area.
Wi-Fi Internet access - available in all the terminals: waiting areas, public area,boarding halls. Needed: a Wi-Fi laptop. You can buy your WiFi card at Relay or online on the Wi-Fi portal page of the Aéroports de Paris website.
Internet access points- in all airport terminal buildings--in the public and duty-free areas.
Atlanteam CyberCafé is a user-friendly place with multimedia PC's connected to a LAN and to the Internet, enabling you to surf the Web, play online games, check your e-mail or write/print documents. Located at: CDG3 post-security; CDG1 in the satellites; T3 post-security; and T2E.
Atlanteam offers high-speed Internet access, office software, workstations and Wi-Fi hotspots, and video games for all ages.
Rates: 2 € for 15 mins; 3 € for 30 mins; - 5 € for 1 hr.
- Lost & Found at Paris Charles de Gaulle CDG Airport
If you lost an item in Terminals 1, 2 or 3, complete the online form and submit. Items lost on the airplane or at the ticket counters and baggage claim are the responsibility of airlines and you should contact your chosen airline directly.
- Mail Center / U.S. Post Office at Paris Charles de Gaulle CDG Airport
The Post Office offers general postal operations and is located at: CDG1 - pre-security and CDG2A pre-security, space & service level.
- Main Terminal / Concourses at Paris Charles de Gaulle CDG Airport
De Gaulle Airport has three Terminals, Terminal 1, 2: concourses A - F and Terminal 3. The new Terminal 2G is for small airplanes only (under 100 seats), who can taxi right to the terminal.
Terminals 2E, 2F and 2G are within the Schengen Zone.
All services are grouped together in the departure areas of each Terminal - see "Restaurants & Shops".
- People With Special Needs / Persons With Disabilities at Paris Charles de Gaulle CDG Airport
ASSISTANCE TO PERSONS WITH DISABILITIES at DeGaulle Airport: CDG Airport is completely ADA-compliant.
CDG provides assistance for disabled and reduced mobility passengers. Upon landing and getting off the airplane, you are greeted by a CDG representative and assist you on request with your transportation. However, you need to notify the airport at least 48 hours before arrival. In order to best serve you, it is also essential to inform your airline or travel agent of your needs when reserving your flight.
To guarantee the best quality of service and reduce waiting as much as possible, it is essential to inform your airline or travel agent--at least 48 hrs. prior to arrival-- of your needs.
If your chosen airline is Air France, contact SAPHIR: Service of Assistance to Disabled Persons for Information and Booking. Tel : 0 820 01 24 24 (€0,12 /min).
If you had a recent illness or had surgery, you may require medical approval to travel. Speak to your physician.
If you have a connecting flight, allow yourself enough time to travel to the terminal from which your next flight departs.
- Pets / Animals at Paris Charles de Gaulle CDG Airport
Dogs are not allowed at CDG Airport, unless they are in a secure kennel. Check with your airport as to their regulations. Check with your vet as to needed shots and documentation, as well as with the embassy of your destination country for all requirements.
- Security at Paris Charles de Gaulle CDG Airport
SECURITY REGULATIONS:
Forbidden objects on aircraft:
- anywhere on the aircraft, including the hold: explosives, flammable liquids, corrosive or toxic products, etc.
- in the cabin: firearms, knives, sharp or blunt instruments, disabling or incapacitating sprays, chemicals, hazardous biological substances, etc.
If in doubt, contact your airline for further information.
Liquids, gels, pastes and aerosols on aircraft:
New security measures laid down by the European Commission came into force on 6 November 2006 at all European airports.
The contents of bottles, tubes, jars, etc. must not exceed 100 ml (3.4 oz) and must be carried in one resealable transparent plastic bag with a capacity of no more than 1 litre (1 quart) and measuring approximately 20cm x 20 cm (8in x 8in).
Food for babies and young children, as well as medicine in sufficient quantity for the trip is permitted. Passengers may be asked to prove the authenticity of these products by tasting a small quantity or presenting medical evidence such as a doctor's prescription, a druggist's certificate, etc.
Security screening of passengers and their carry-on baggage:
To facilitate screening at security checkpoints, passengers must take off their coats or jackets, remove all items from their pockets and place them in the trays provided, before proceeding through the checkpoints.
Laptops and other large electrical appliances may be carried into the aircraft cabin, but must be removed from their protective covering and presented separately for x-ray screening.
Passengers should present the following items to security staff separately:
- the 1-litre plastic bag
- sealed bags containing duty-free liquids, gels, etc. purchased in duty free shops
- medicine and baby foods
Security staff carry out their duties in accordance with regulations laid down by the government. To facilitate security screening, please follow their instructions carefully and give them your full cooperation.
All liquid products purchased in Aéroports de Paris' duty free shops are allowed on board your aircraft
Passengers wishing to carry on board any liquids, pastes, gels, creams or aerosols in quantities exceeding 100 mls (3.4 oz) must buy them in the airport duty free shops. In certain cases sales staff will place these products in a tamper-evident transparent plastic bag with a receipt showing the date of purchase.
Passengers who will be traveling to an airport in the European Union, Switzerland, Iceland or Norway can take their tamper-evident plastic bag into the cabin with them on the next flight.
Passengers who will be traveling to an airport to a country other than the ones stated above should consult their airline for further information.
NOTE: If you intend to purchase several items of duty free liquids, gels, etc., you are advised to ask your airline about customs restrictions in force at your destination
- Smoking at Paris Charles de Gaulle CDG Airport
CDG Airport is a smoke-free environment. You may be allowed to smoke in bars and restaurants, check first.
- Translation at Paris Charles de Gaulle CDG Airport
Check with the Help Desk hosts.
- Guest Services at Paris Charles de Gaulle CDG Airport
The Information Desks at each Terminal are staffed by Aeroports de Paris hostesses who are available for information, brochures and handy guides.
Miscellaneous Services not itemized separately:
1. Hair Salons: Paris-CDG 2D : Beauty parlor "Men's Lounge"
2. Massage / Manicure: Massage chairs are located at:
CDG1 - boarding areas, Sat 2, close to Gate 22; Sat 4 close to Gate 41 and Sat 7 close to Gates 51&56.
CDG2D - shopping area near check-in counteres 9&10, open every day 8:30am-6:30pm,
CDG2G - boarding area.
3. ENTERTAINMENT: Prior to your trip download and print all games available at CDG Airport for children and parents.
Fun-Games with Toddlers:
Terminal 1: in every satellite
Terminal 2F: in the boarding lounges of 2F1 and 2F2
Terminal 2E: in the temporary boarding lounge and the boarding lounge of the remote area
4. Conventional play areas
From a toboggan to a ball pit, every child's favorite is available in this play corner with soft and safe floors.
Location: at boarding lounges of terminals 2C, 2D and 2E ( boarding lounge of remote area).
Need to see information on another airport facility? Be sure to visit the iFly Airport Search page to select another airport and get details such as flight status and flight tracking, terminal maps, terminal services (food, bars, and shops), security wait times, weather, airport delays, destinations served and much more.
