Paris de Gaulle Airport ( CDG ) Guest Services and Help

Guest Services at Paris de Gaulle CDG Airport


Lost & Found

1. If you lost an item in the gate area or onboard your airplane, or between plane & terminal, or if you lost checked baggage  - contact your Airline.
2. If you lost an item in Terminals 1 or 3 of CDG Airport, to go Terminal 1, level halls 5-6 near the CDGVAL entrance.
3. If you lost an item in any of the other terminals - go to the shopping & services area between Terminals A, B, C & D (near La Poste); 

The Lost & Found Office will eventually turn over the lost item to the the Lost Property department of the Paris Police Headquarters, which is located at 36 Rue des morillons,75732 Paris Cedex 15; tel.  0 821 00 25 25.

To fill out a lost property report open:  aeroportsdeparis.fr/ADP/en-GB/Passagers/shops-services/practical-service/lost-property/lost-property-form.htm

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