• DCA Airport Contact
  1 Aviation Circle
  Washington, DC 20001
  Phone: (703) 417-8000
  Website for Reagan Washington National Airport: http://www.mwaa.com/national/index.htm
  
  

• DCA Airport Overview
  Ronald Reagan Washington National Airport DCA is the closest airport to the nation’s capital located in Arlington, Va. across the Potomac River from Washington, D.C. In 1997, the previously overcrowded and dated airport was transformed by the opening of a new terminal – called Terminal B/C—that features a “National Hall” of better than usual shops and eateries under soaring windows and 54 “Jeffersonian” domes that mirror the capital’s trademark architecture. Reagan airport’s terminal also offers direct access to the Metro, D.C.’s efficient subway system, making it easy to access downtown D.C. and beyond. Primarily serving as a short-haul airport, Reagan National DCA airport offers nonstop service to destinations no farther than a 1,250 mile perimeter from Washington, D.C. with the exception of daily flights to Denver, Las Vegas, Los Angeles, Phoenix, Salt Lake City and Seattle.

• Baggage Carts / Skycap
  Smartcarte baggage carts are available throughout the terminals, parking garages, and at the Metrorail station. Carts cost only $2; the smartcarte kiosks accept coins, $1- and $5-bills. Skycap services are available curbside and throughout the terminals.
  
  

• Baggage Claim
  Baggage claim is located on level I of Terminals A, B, and C.
  
  

• Banking / ATM Services
  Seven Automated Teller Machines are located in the terminals. Foreign currency exchange is available at Customer Service Centers in Terminals B and C. Foreign currency exchange is generally available between 7 a.m. and 9 p.m. at Business Service Centers in terminals B and C on the concourse (middle) level. Hours are subject to change.
  
  

• Business Services
  Business Service Centers are located in terminals B and C on the concourse (middle) level. Hours are subject to change. The Business Service Centers provide foreign currency exchange, insurance, facsimile and photocopying, notary public, and other services. Hours: 7 a.m. to 9 p.m. daily. Telephone: (703) 417-3200 and (703) 417-3201.
  
  

• Concourses
  There are three Main Terminals A, B and C and four concourses (Gates 1-9, Gates 10-22, Gates 23-34, Gates 35-45).
  
  

• Emergency / Medical Services
  Located on the Concourse Level of Terminal B next to the chapel. For general information call (703) 417-8560 or in an emergency dial 911.
  
  

• Flight Information Monitors
  Flight Information Monitors
  Flight Information monitors are located throughout the terminal and concourses.
  
  

• International Travelers
  You will clear customs at Dulles before transferring to another flight. Only after you collect your baggage and clear customs will you be allowed to make your connection. Passengers arriving from Canada may have the option to pre-clear customs; check with your airline to see if this option is available.
  
  For planning purposes, please be advised that clearing customs takes approximately one to one-and-a-half hours; this can vary depending on flight schedules.
  
  

• Internet Access
  Approximately 150 of the phone banks also have a data-jack, which allows for Internet hook-up. These phones are scattered throughout the airport for your convenience. The cost for this service is the same $0.50 you would pay to make a phone call from the pay phones; you only need your laptop and 1-800 number for your Internet service provider.
  
  

• Lost & Found
  Lost items turned in at Ronald Reagan Washington National Airport are kept at the local airport police sub-station located in Terminal B or at one of the four TSA security checkpoints for less than 24 hours. The next business day (excluding weekends) items are turned over to the Airport Lost and Found Office for processing. Weekend items will be turned over to the Lost and Found Office on Monday. The Airport Lost and Found Office hours are 7:30 a.m. to 4:00 p.m., Monday through Friday.
  
  You can contact the Ronald Reagan Washington National Airport Lost and Found Office by telephone on 703-417-0673 or by filling out Lost and Found Inquiry. Please provide a detailed description of the item; date the item was lost; the approximate location where item was lost; your name and telephone number or e-mail address.
  
  Once it has been confirmed that your item(s) was turned in, you can arrange with the Airport Lost and Found Office to:
  1. Pick up your item(s) at the airport.
  2. Have a designated person pick up your item(s) for you.
  3. Arrange for shipping of your item(s) by calling the shipping company of your choice. However, please make sure to schedule pickup during the hours of 7:30 am and 4:00 pm, monday through friday.
  4. Request to mail item by u.s. postal service if the item is small and less than 5 pounds.
  
  

• Mail Center / U.S. Post Office
  Drop boxes for U.S. mail are located in all terminals. Various postal services are available at the North Customer Service Center.
  
  

• Main Terminal / Concourses
  There are three Main Terminals A, B and C and four concourses (Gates 1-9, Gates 10-22, Gates 23-34, Gates 35-45).
  
  

• Meeting / Conference Rooms
  All airport meeting rooms are for groups doing airport-related business with the Airports Authority. However, the local hotels may be able to assist you. A list of the hotels and their contact information is available from Traveler’s Aid at National at (703) 417-3974 or Dulles at (703) 572-8296.
  
  

• People With Special Needs / Persons With Disabilities
  The Metropolitan Washington Airports Authority is fully committed to providing universal access to all public facilities and services at Ronald Reagan Washington National Airport for all of its patrons.
  
  Washington, DC, is considered one of the most accessible cities in the United States. The Metropolitan Washington Airports Authority is working to ensure that this very important gateway to our Nation’s Capital is also accessible to all patrons.
  
  Public Telephones
  In Terminals B and C, TTY units are located throughout the Airport and are clearly marked with blue and white signs above each unit. In addition, each group of pay phones has a clear path to a wheelchair accessible unit. All pay telephones are equipped with volume control, are hearing-aid compatible, and have Braille or raised numbers. Over one-third of our public pay telephones are equipped with connections for portable computers, and several of these units also have power connections available for PC users.
  
  Public Address and Information Systems
  A Visual Paging System is used in addition to the audible Public Address System for the broadcast of airport information to the general public. The Visual Page is prominently above each of the Airport Directories throughout Terminals B and C. Within the holdrooms at each airline's gates, visual boarding announcements appear on monitors in order that all passengers are able have information about the boarding process. Flight Information Display System (FIDS) boards and Baggage Information Display System (BIDS) units are placed throughout the Terminals and have been carefully situated to minimize glare and ensure readability.
  
  

• Restrooms
  Restrooms are conveniently located throughout the terminals.
  
  

• Security
  Security
  For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
  
  

• Smoking
  Visitors may smoke on the outside terraces located on the upper level of the B and C terminals. There is no smoking inside the building except in select restaurants.
  
  

• Guest Services
  Airport Guest Services, Airport Information and Travelers Assistance
  Airport Information Booths are located in Terminals A, B and C.
  
  Customer Service Centers
  Customer Service Centers in Terminals B and C provide foreign currency exchange, insurance, facsimile and photocopying, notary public, and other services. Hours: 7 a.m. to 9 p.m. daily. Telephone: (703) 417-3200 and (703) 417-3201.
  
  Travelers Aid
  Located in Terminal A, (703) 417-3972, and in Terminals B and C, (703) 417-3974.
  
  Paging
  Paging is available at the Information Counters and the Travelers Aid Desks in the terminals.
  
  

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