- SEA Airport Overview
Seattle-Tacoma International (SEA) Airport, more commonly known as Sea-Tac Airport, is located between its two namesake cities in Washington’s Puget Sound region. The airport is a hub for Alaska Airlines and is served by over 25 other domestic and international airlines. From Sea-Tac, you can fly nonstop to over 50 destinations in the U.S. and 15 international destinations including Canada, Mexico, Europe and Asia. The busy Seattle airport consists of a main terminal with four concourses and two satellite terminals. The satellite terminals are linked to the main terminal by an efficient underground train system. To accommodate the area’s surging growth, SEA airport is in the midst of a multi-year capital improvement project that’s scheduled for completion in 2010, so be prepared to encounter construction zones until then. As part of this project, a completely renovated Concourse A was opened in the summer of 2004. The formerly old and cramped concourse was expanded from seven to fourteen gates and features an arrivals hall with a stunning 70-foot high wall of glass. Art features prominently in the new concourse and throughout the airport. You can get current exhibit locations from the directional signs on the esplanade behind the ticket counters in the main terminal.
- Baggage Carts / Skycap
Baggage Carts and Skycap service are available at the entrances and exits near the Baggage Claim areas. Skycap service is also available throughout the airport to persons needing special assistance. "Smarte Cartes" are conveniently placed throughout the terminal and are available to rent for $2. Upon returning it to a "Smart Carte" station, you will receive a $0.25 token good for food and beverage concessions at the airport. Smarte Cartes, however, are not allowed through security checkpoints.
- Baggage Claim
Baggage Claim is located on the lower level of the Main Terminal Building.
- Banking / ATM Services
ATMs are located throughout the terminal and concourses.
- Concourses
There is a Main Terminal Building, four Concourses – A, B, C and D – and two Satellites – North Satellite and South Satellite.
- Emergency / Medical Services
In an emergency, dial 911 from a courtesy phone, pay phone or cell phone. For a non-emergency, call (206) 433-5400 for police and (206) 433-5327 for the fire department.
- Flight Information Monitors
Flight Information monitors are located throughout the terminal and concourses.
- Interfaith Chapel / Religious Options
Held in the Meditation Room of the Main Terminal, Mezzanine Level. (206) 433-5505.
- International Travelers
U.S. Customs and Immigration Located in the South Satellite near the international gates. Customs: (206) 553-7960. Immigration: (206) 553-0467/0466.
- Internet Access
Internet access is available for laptop users via Wayport’s high-speed WiFi (802.11.b) wireless Internet service from just about anywhere at Sea-Tac Airport - in the main terminal, on all concourses and at both the North and South Satellites. You can check your e-mail, surf the net and access your company’s network wirelessly, 50 times faster than using a dial-up connection. The service is available for a day fee or a monthly charge that covers unlimited connectivity. For more information, visit Wayport’s Web site: http://www.wayport.net/
- Lost & Found
Located in the central part of the Main Terminal at Sea-Tac Airport, up on the Mezzanine Level, room 6016. For items lost or left on an airplane, please contact your airline. Please call (206) 433-5312 or e-mail lost+found@portseattle.org for assistance.
- Mail Center / U.S. Post Office
U.S. mailboxes are located on the ticketing level near America West, on the Lower Drive sidewalk outside of Baggage Claim door #16, on the Upper Drive sidewalk outside of America West, and in the North and South Satellites.
- Main Terminal / Concourses
There is a Main Terminal Building, four Concourses – A, B, C and D – and two Satellites – North Satellite and South Satellite.
- Meeting / Conference Rooms
Lap Lane offers workstations for business travelers. Services are available at an all-inclusive price that includes faxing, printing, long distance calls, plug-ins for laps, and use of the personal computers with T1 lines. Call Lap Lane at 773-894-3100 for additional information.
- People With Special Needs / Persons With Disabilities
The airport is fully equipped with special access facilities to provide all travelers -- as well as meeters, greeters and airport employees -- with a safe, convenient means of getting around.
New security procedures at airports impact everyone. Travelers with special needs - whether it’s a child traveling alone or a traveler with a disability - should do some advance planning and strategizing.
• Parking for travelers with disabilities is available on both the 3rd (hourly parking) and 4th (general parking) floors of the garage.
• Lines at security checkpoints can be very long. Travelers who have problems standing for long periods may want to arrange for wheelchair service via their airlines. Rental wheelchairs and baby strollers are also available in the airport from Ken’s Baggage and Frozen Food Storage. Ken’s is located on the baggage claim level under the escalator bank between Carousels 9 and 13. Call them at 206 433-5333 for more information.
• Only ticketed passengers are allowed past security checkpoints. However, many airlines are issuing special ""companion passes"" to non-travelers assisting travelers with disabilities or children traveling alone that allow them to accompany passengers with special needs to the gates. Travelers should check directly with the airlines they are traveling on to see what options are available.
• Extra time at the airport is a must. Travelers should take into account the additional time needed to get from the relocated parking areas for travelers with disabilities as well as the longer waits at both ticket counters and security check points.
• If you have any medical devices, such as syringes or special apparatus that might be questioned at the security checkpoint, you should check with your airline in advance of the flight to confirm requirements. Under FAA regulations, diabetics who need to fly with syringes or insulin delivery systems should carry a vial of insulin with a professional, pharmaceutical preprinted label which clearly identifies the medication. Because of the possibility of forgery, prescriptions and letters of medical necessity will not be accepted.
Curbside Services:
Curbside check-in is available, but there is no parking or waiting allowed on the airport drives. Vehicles left unattended, even if the driver is nearby, will be ticketed and towed. A good alternative to loading and unloading on the drives is to use the airport garage. Short-term parkers can park anywhere in the garage and still pay the hourly rate.
Drinking Fountains:
All are lowered for wheelchair access.
Elevators:
All elevators in the Main Terminal, Satellites and Parking Garage have Braille and raised numerals inside. Additionally, all elevators have lowered control panels, floor-passing gongs, raised call buttons, Braille on the doorjambs and directional arrows in the elevator lobbies.
Mailboxes:
Accessible mailboxes are located on the ticketing level near America West, on the Lower Drive sidewalk outside of Baggage Claim door #16, on the Upper Drive sidewalk outside of America West, and in the North and South Satellites.
Restrooms:
To accommodate wheelchair users, most restrooms have larger stalls, grab bars and lower accessories, such as sinks, paper towel dispensers and mirrors.
Large, private restrooms are available to any adults who require assistance as well as parents traveling with small children. You’ll find these restrooms on both the Ticketing and Baggage Claim levels of the Main Terminal as well as on Concourses A, B, C, and D, and in the North and South Satellite.
Service Dog Relief Area:
A small area has been set up outside the Main Terminal to serve a ""pet potty"" for traveling animals. Equipped with absorbent sand, plastic bags and a garbage can, it is located outside of Baggage Claim, just north of the terminal, on the left under the outside stairs.
Telephone Booths:
Accessible phones are located in the main terminal, on every concourse and in both satellites. There are about 80 amplified phones throughout the airport.
Wheelchairs:
Passengers and visitors alike have access to wheelchairs provided by the airport. Contact your airline’s ticket agent or a skycap to request one. It is appropriate to tip skycaps providng wheelchair service.
Transportation Loading Areas:
These are marked with blue signs and located along the drives. The signs indicate the locations of curb cuts.
Parking for the Disabled:
• General Parking: More than 100 handicapped parking stalls are conveniently located in General Parking on the 4th floor of the airport garage, directly connected to the main terminal by skybridges. Vehicles properly displaying valid disabled permit identification may use these spaces. General Parking rates apply.
• Hourly Parking: Fourteen stalls are conveniently located on the Hourly Parking floor (4th floor) of the garage for handicapped-permitted vehicles. Hourly Parking rates apply.
• Valet Parking: As an alternative to dropping off disabled travelers on the airport drives, a new service has been set up in Valet Parking on the 4th floor of the parking garage. Drivers with disabled travelers can park in Valet area, but pay the General Parking rate for the first four hours of use, after which normal valet parking rates apply. Parking attendants are available to assist, if needed, with transporting luggage to the terminal. Wheelchairs are available. The height clearance for this section of the garage is seven feet (the rest of the garage is restricted to vehicles up to six feet, six inches high). Parking for Over-Height, Handicapped-Permitted Vehicles at Doug Fox Parking.
Doug Fox Parking, an off-site lot, has parking for handicapped-permitted vehicles and has shuttles with wheelchair lifts.
• Departing Passengers. Drive to Doug Fox Parking on South 170th Street. They will transport you and your luggage to the airport. Doug Fox is permitted to drop off wheelchair travelers on the upper drive (ticketing level), eliminating the need to transport luggage to the terminal from the parking garage drop-off point.
• Arriving Passengers. Call Doug Fox Parking from one of the ground transportation information boards in baggage claim. They will pick you up outside of baggage claim on the lower drive. You can also have a skycap accompany you to ground transportation in the garage and pick up the Doug Fox shuttle from there.
• Valet Parking. Doug Fox staff will accompany travelers in their own vehicles to the terminal, help the them unload, and valet the travelers’ vans back to their parking lot. Upon return, Doug Fox staff will pick up passengers in their vehicles outside of baggage claim.
Over-Height Vehicle Parking:
The garage clearance height is six feet six inches. Parking for over-height vehicles is available at the airport.
To access this parking area, use Highway 99 / International Blvd. from the north or south.
• Enter the airport from South 182nd St. off of Highway 99 / International Blvd. and make your way into the left lane (following general parking signs).
• As you pass construction, stay in the left lane and curve to the left, then follow the signs to over-height parking (which at this point should be in front of you and to the right).
• At the entry plaza, use the open lane on the far right and take a ticket from the machine.
• After the gate opens, drive in and park in any of the 60-plus stalls in the outdoor area. It is within walking distance to the terminal.
• Take your ticket with you, because you will pay for parking at one of the exitxpress machines located on the 4th floor of the garage before returning to your vehicle.
• General parking rates apply.
• Take your paid ticket back to your car and use it to exit.
Public Transit:
Many of the scheduled public transit buses on routes 174, 184, 194 and 340 are lift-equipped. Contact Metro, Sound Transit or the Ground Transportation Booth for further information.
Rental Cars:
Rental car companies rent vehicles equipped with hand controls at no additional charge. To ensure availability of these cars, be sure to make advance reservations.
Airporter/Hotel Shuttles:
Contact your ground transportation provider directly for infomation on available lift-equipped van service. Many hotels also have courtesy van shuttles that can pick up on the baggage claim level (lower drive) for disabled individuals; for more information, contact your hotel.
Traveler Assistance:
Pathfinders and volunteers stand ready to help passengers throughout the terminal. They are stationed throughout the airport to help you find relocated terminals, stores, restrooms and services. Pathfinders are dressed in purple jackets, and volunteers are dressed in royal blue jackets.
- Pets / Animals
In the terminal: All pets must be in their travel carriers when in the Main Terminal building. The only exception is training/service dogs and other specially trained pets assisting travelers with disabilities.
- Restrooms
Restrooms are conveniently located throughout the terminal and concourses.
- Security
For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
- Smoking
Sea-Tac is a non-smoking facility, so smoking is not allowed anywhere inside the terminal building. Smoking is permitted on the lower airport drive sidewalk, outside of the baggage claim area, in designated areas only. Please observe signage and don’t smoke directly outside the doors that lead inside to the baggage claim area.
- Travelers Assistance
General Information is located in the lower-level, baggage claim area of the terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance.
- Guest Services
Airport Guest Services, Airport Information and Travelers Assistance
A Visitor Information Booth is located on the lower level of the Main Terminal in the Baggage Claim area across from carousel 11. All airport paging is done through the airlines. There is no central paging system.
Seattle-Tacoma International Airport
Mailing Address:
P.O. Box 68727
Seattle, WA U.S.A. 98168
Street Address:
17801 Pacific Highway So.
Seattle, WA U.S.A. 98158
(206) 433-5388
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