Singapore Changi SIN Airport Terminal Map Overview

Main Terminal / Concourses at Singapore Changi SIN Airport

Changi Airport Terminal Complex Layout;  International Arrivals procedures; Transfers with/ without boarding pass; Terminal Details (including airlines & airline lounges) ; Services & Amenities, and future Terminal 4.

The passenger terminal complex at Changi Airport consists presently of four terminals - T1, T2, T3,  &  JetQuay CIP Terminal: Terminals 1, 2 & 3 are connected on 3 sides:  T1 at west; T2 at north & T3 at south.   The small separate JetQuay CIP Terminal with special services is near T2.
T1, T2 & T3 are connected by the SkyTrain with seven stations to C & B gates, B & E gates; E & D gates, to T2 & T3; and to T3's A gates. Trains run every few minutes and take a total of 15 mins (between 5am-2:30am). After 2:30am, use the inter-terminal automated walkways or the shuttle bus which runs every 15 mins (taking  7-20 mins) for inter-terminal connections in the pre-security areas of the Departure check-in halls of level 2 of all three terminals ( use Door 5 at T1, Door 1 at T2, Door 8 at T3).
For customer service call (65) 6542 9727 for T1 or 9792 for T2; (75) 6307 8555 for T3.

International Arrivals:  Upon arrival at Changi Airport follow the 'Arrivals' sign and head for the Foreign queu. Prior to going through immigration clearance, you need to complete the D/E card (disembarkation /embarkation), have a valid passport  at hand, (with Visa if exiting the Airport), and stand behind red or yellow security line to be processed one person at a time.  If arriving within 6 days of passing through yellow fever areas, you will also need a fever vaccination certificate if entering Singapore (available at the Airport Clinic).   NOTE: If your airline does not transfer your bags to your connecting flight, you need (after immigration clearance & claiming your bags), to check in for your next flight at the proper terminal.  For more information contact ICA at (65) 6391 6100 or visit:
Transit Hotel locations:  at T1, Level 3, Transit Mall East, (tel. 65 6542) call 5538; at T2, level 3, Transit Mall South, call 8122 ;  and at  T3, Mezzanine level 3 at Transit Mall North, call 9788. The Transit Hotel is intended for a short rest between flights and to freshen up - no need to clear Immigration.

Transfers with or without boarding pass:  (a) With a boarding pass for your connecting flight, check your flight number & gate on the Flight Display & proceed to your departing gate, arriving there no later than 30 minutes prior to scheduled departure.  (b) Without a boarding pass, proceed to your Transfer Lounge (TL) or Departure Check-in Hall (DCH) of:
    At Terminal 1: TL D: Delta;  TL C: Jetstar Asia & Valuair;    NOTE: Transfer passengers on Air France, KLM, or Qantas flights and connecting to Jetstar Asia, Jetstar International or Valuair (or vice versa) should proceed to TL C, Terminal 1, for flight check-in; however, transfer passengers on other flights connecting to the following airlines need to check in at the Departure check-in hall of these terminals:  T1: Air Asia, Indonesia AirAsia, Jetstar Asia; Lion Air, Thai AirAsia;  T2: Air India Express, Cebu Pacific, Firefly, Tiger Airways.
    At Terminal 2: TL E: Air India, All Nippon, Asiana, Etihad, Korean, Lao, Lufthansa, Malaysia, Philippine, & Royal Brunei.  TL E or F: Singapore and Silkair.
    At Terminal 3: (a) TL A: Qatar;  (b) TL B: China Eastern, Jet Airways, Saudi & United;  (c)TL A or B: Garuda, Singapore, SriLankan, Saudi,& Vietnam airlines.

TERMINAL DETAILS:  Note that self-service automats are at all terminals, at their check-in/ Departures areas.

Terminal 1 of Changi Aiport with C & D gates -  the oldest of the terminals - has completed all upgrade & extension projects, including  work in its interior to improve passenger flow, and making changes in the departure area's curbside, Check-in, Arrivals & and Transit Halls, and adding 22,000 sqm of new space.  Higher ceilings, improved lighting, better signage and inviting tropical landscaping, and a large kinetic art sculpture made for the final enhancement of T1.   Near the entrances of the check-in Hall on level 2, on opposite ends,  are Skytrain connections  to T2 & T3.
T1 has 29 aerobridge gates, 5 of which are for large aircraft. This terminal has on its rooftop a swimming pool, and offers hotel-style dayrooms and more.
    The Arrivals level has baggage belts 19-16 and 20-23 on either side of the center. It also has a visitor center, Information counter and two currency exchanges. The Skytrain to T2 is near entrance 5, and to T3 near Starbucks & Door 1.
    The Departure check-in hall* offers check-in rows 8 - 1 and 9 - 14 on either side of the center, and a Premier check-in area and two departure immigration points. 
    The Departure Transit Lounge, level 2,  offers duty-free shopping, information counter, and Departure Immigration, with access to gates  - gates C01, C11-26  & B8-B10 at south side and gates D30-49 and E26-28 at north side.
    The Departure Transit Lounge on level 3 houses airline lounges, an entertainment lounge, the Catus garden & a business center.
Airlines currently serving T1: 
Air China, Air France, Air Mauritius, Air Niugini, Air Asia, Air Zimbabwe, Bangkok Airways, Biman Bangladesh, British, Cathay Pacific, China, China Southern, Delta, Drukair, Emirates, EVA, Finnair, Indonesia, Japan, Jetstar Int'l, Jetstar Asia & Jetstar Pacific, KLM, Myanmar, Philippine, Qantas, Regent, Shenzhen, Thai AirAsia, Thai Airways, Turkish, Uzbekistan, & Xiamen airlines.
Airline Lounges at T1 - located at Departure Transit Lounge on Level 3 - serve the following airlines: 
   British Airways Lounge members of its First & Club World, Executive Club Gold & Silver, and also eligible members of Oneworld partners.
   Cathay Pacific / Sky View Lounge serves its Business Class passengers & Frequent Flyer Card members & includes the following airlines & members: Air France & KLM,  Air Mauritius, Airport Angel members, Bangkok, China, Delta, OneWorld cardholders, & Platinum 'WEXAS' cardholders.
   Emirates Lounge serves its First & Business Class & Gold Skywards members.
   Qantas Singapore Lounge is for Oneworld partners & Emirates Skywards.
   SATS Premier Lounge
serves passengers of:  Air China, Air Niugini, Air Seychelles, Air Zimbabwe, China Southern, EVA Air, Japan JAL, Lion Air, Turkish, Xiamen, & Biman Bangladesh airlines.
NOTE: T1's ongoing expansion project  around the Arrivals Hall area includes a fully-automated baggage handling system in support of self-check-in & baggage drop, adding early check-in faclities and 2 arrival baggage carousels. Consequently, by summer 2015, retail dining outlets in the departure hall cease operation to allow for check-in row construction.  Furthermore, new ground transport facilities & pedestrian link bridges are to be added - all to be completed by 2019.

Terminal 2 of Changi Aiport with F & E gates
-an LCC terminal (for low-cost carriers) - has six levels, with its services & amenities located within its central complex. It has 35 aerobridge gates, 6 of which are for large aircraft. Its upgrade work now provides for lush greenery (including themed colorful gardens with fishpond & glass sculptures), to bring in more light and free up space for more shops and restaurants. The Premier Check-in Lounge for airlines served by SATS opened recently.
    The Departure Check-in Hall has check-in rows 1 - 12, and two  Departure Immigration points.
    The Departure Transit Lounge on level 2 offers food & drink and retail concessions, has access to gates E1-12, E20-28 (left), F30-42 & F50-60 (right).
    The Departure Transit Lounge on Level 3 houses airline lounges, i-Connect, an entertainment deck and the sunflower garden.
The Skytrain to T1 & T3 departs from the western-most edge of the terminal, near the 'Guardian Health' kiosk.
Airlines currently serving T2:  Air India, Air India Express, All Nippon, Cebu Pacific, Etihad, Firefly, Hainan, IndiGo, Korean, Lao, Lufthansa, Malaysia, Royal Brunai, Scoot,  Silkair, Singapore, Swiss Int'l, & Tigerair & Tigerair Taiwan airlines.
Airline Lounges at T2 are located in the Departure Transit Lounge at Level 3:
   MAS Golden Lounge is for passengers of Malaysia Airlines Business Class & for Frequent Flyer Card members.
   SA SilverKris Lounge is for All Star Alliance members (First & Business Class); and for SilkAir Business Class & Economy Class members with PPS membership card.
   SATS Premier Lounge serves members of :  Air India /Business Class;  Etihad /Business Class & Gold card holders;  Hainan Airlines /Business Class;  Korean Air /First & Business Class & Frequent Flyer cardmembers;  Lao Airlines passengers; and Royal Brunei /Busienss Class & Gold Card members.
NOTE:  Ongoing T2 expansion will add 70 percent of additional floor space at Arrivals - and linking T2 to the 'Jewel' building  - both of which are under construction until 2017.

Terminal 3 of Changi Aiport with A & B gates has a capacity to handle 22 million passengers a year. It has 28 airbridge gates, 8 of which are for include 8 for large aircraft. The 'Green Wall' is a five-story garden spanning across the main building and can be viewed from both Departure and Arrivals Halls.  The Basement level houses food & drink and retail concessions, connecting to level 1, the Arrivals Hall.
    The Arrivals Hall on Level 1 has baggage belts 41 - 48.
    The Departures Hall on Level 2 has check-in Rows 1-11.
    The Departure Transit Lounge on Level 2  has gates A1-21 and B1-B10 on opposite sides. - served by the Skytrain (if walking it takes from B to C gates 9 mins; from B to gate A9 11 mins and from A9 to A14 another 9 mins.
    The Departure Transit Lounge on level 3 houses the Airline & VIP lounges,  while the other half of this level houses amenities, including a movie theater & a transit hotel; 
The Skytrain to Terminals 1 & 2 is near Kim Joo Guan & check-in row 11.
Airlines currently serving T3:  Air New Zealand, Asiana, China Eastern, Garuda, Jet Airways, Lion Air, Malindo Air,  Qatar, Saudi Arabian, Singapore, SriLankan, United, Vietjet & Vietnam airlines.
Airline Lounges at T3 are located in the Departure Transit Lounge at Level 3:
   Dnata Lounge is for (a) Garuda Indonesia Business Class passengers & Economy class passengers wih Platinum Frequent Flyer card;  (b) Qatar Airways Business Class  & Economy passengers holding Gold & Silver cards.  (c) SriLankan Airlines Business Class & Economy class holders of Gold Frequent Flyer card.  (d) For Veloce Logistics.
   KrisFlyer Gold Lounge is for its departing Elite Gold members,  for Star Alliance Gold members, and for Virgin Atlantic Flying Club Gold Card holders flying on SQ.
   SATS Premier Lounge is for passengers of Asiana; and for First & Business Class members of  China Eastern, Jet Airways, Saudi Arabian, United & Vietnam airlines.
   SIA Silverkris Lounge is for passengers of (a) Singapore Airlines First & Business Class, and Economy class holders of PPS membership card; (b) Star Alliance First & Business Class passengers; (c) Silk Air Business Class & Economy Class

JetQuay CIP Terminal next to T2 is a small elite terminal privately run, accessible to all passengers of any airline and any class traveling through T1, T2 or T3. It provides private check-in, baggage handling & immigration clearance services.

Services and amenities inside Changi Airport's passenger terminals:  Information & Customer Service Counters (call toll-free from Singapore for T1 at 1800 542 9727; for T2 at 1800 542 9792; for T3 at 1800 6307 8555; no toll-free call for Budget Terminal, call (65) 6412 750). Other services and amenities include Hotel Reservation Counters, Passenger Meeting Services., Internet & Business Services, Currency Exchanges & ATM machines, Singapore Visitors Center, Postal & Telecommunication Services, Medical & Pharmacy Services., Baby care rooms, Left Luggage,  prayer rooms, Smoking Areas, Leisure and Entertainment areas, and food & drink, retail & tax-free concessions.

    [ New Terminal 4:  The 160,000 sq.meter, 2-level T4 is under construction on the site of the former Budget Terminal with direct road linking to East Coast Parkway. It is to accommodate 16M passengers a year, and to house regional full-service & low-cost airlinens; it is intended primarily for narrow-body aircraft for quick turnaround flights.  An overhead bridge will span across the Concourse transporting passengers to aircraft stands. Transfer passengers and their bags will connect in the secured area to the other terminals. T4 is to have the same look & ambience as T1 & T2. All boarding gates will be accessible via airbridges. T4 will have a centralized departure & immigration control, self-tagging & self-baggage drops, & a fully automated baggage sorting system.  T4 will also get its own multi-storey carpark. All T4-related work is scheduled for completion in 2017.]

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