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Singapore Changi SIN Airport Terminal Map

Main Terminal / Concourses at Singapore Changi SIN Airport

Changi Airport - International Arrivals procedures; Transfers with/ without boarding pass; Terminal Complex Layout & Terminal details; Services & amenities (including airline lounges & transit hotel locations): 

International Arrivals:  Upon arrival at Changi Airport follow the 'Arrivals' sign and head for the Foreign queu. Prior to going through immigration clearance, you need to complete the D/E card (disembarkation /embarkation), have a valid passport  at hand, (with Visa if exiting the Airport), and stand behind red or yellow security line to be processed one person at a time.  If arriving within 6 days of passing through yellow fever areas, you will also need a fever vaccination certificate if entering Singapore (available at the Airport Clinic).   NOTE: If your airline does not transfer your bags to your connecting flight, you need (after immigration clearance & claiming your bags), check in for your next flight at the proper terminal.  For more information contact ICA at (65) 6391 6100 or visit: ica.gov.sg .

Transfers with or without boarding pass:
(a) If you already have a boarding pass for your connecting flight, check your flight number on the Flight Display for your departure gate and time. Then proceed to your departure terminal, arriving at your connecting flight's gate no later than 30 minutes prior to scheduled departure.
(b) If you don't have a boarding pass, proceed to the following Transfer Lounges (marked TL) or Departure Checkin Hall (marked DCH) of:
Terminal 1: TL D: Delta;  TL C: Jetstar Asia & Valuair;    NOTE: Transfer passengers on Air France, KLM, or Qantas flights and connecting to Jetstar Asia, Jetstar International or Valuair (or vice versa) should proceed to TL C, Terminal 1, for flight check-in; however, transfer passengers on other flights connecting to the following airlines need to check in at the Departure check-in hall of these terminals:  T1: Air Asia, Indonesia AirAsia, Jetstar Asia; Lion Air, Thai AirAsia;  T2: Air India Express, Cebu Pacific, Firefly, Tiger Airways.
Terminal 2: TL E: Air India, All Nippon, Asiana, Etihad, Korean, Lao, Lufthansa, Malaysia, Philippine, & Royal Brunei.  TL E or F: Singapore and Silkair.
Terminal 3: TL A: Qatar;   TL B: China Eastern, Jet Airways, Saudi & United;   TL A or B: Garuda, Singapore, SriLankan, Saudi,& Vietnam airlines.

The passenger terminal complex at Changi Airport consists of four terminals - T1, T2, T3,  and  the JetQuay CIP Terminal . T1 & T2 to the east face each other; the small separate JetQuay CIP Terminal with special services is next to T2.
Terminals T1, T2 & T3 are connected by the SkyTrain with seven stations - two each in T1 & T2, and three in T3, and serving both public and transit areas every few minutes, between 5am-2:30am and taking 15 mins; thereafter use the inter-terminal automated walkways or the shuttle bus (running every 15 mins & ting 7-20 mins) for inter-terminal connections in the pre-security areas of the Departure check-in halls of level 2 in all three terminals (Door 5 at T1, Door 1 at T2, Door 8 at T3).
For customer service call (65) 6542 9727 for T1 or 9792 for T2; (75) 6307 8555 for T3.
Business Centers are available in the Departure Transit Lounges East, South, North of T1, T2  T3 at : (a) at T1 (East, level 3) - tel. (65) 6542 5538); (b) at T2 (South, Level 3) - tel. (65) 6542 8122; (c) at T3 (North, Mezzanine Level) - tel. (65) 6507 9788.

Terminal 1 of Changi Aiport -  the oldest of the terminals - has completed all upgrade & extension projects, including  work in its interior to improve passenger flow, and making changes in the departure area's curbside, Check-in, Arrivals & and Transit Halls, and adding 22,000 sqm of new space.  Higher ceilings, improved lighting, better signage and inviting tropical landscaping, and a large kinetic art sculpture made for the final enhancement of T1.
T1 has 29 aerobridge gates, 5 of which are for large aircraft. This terminal has on its rooftop a swimming pool, and offers hotel-style dayrooms and more.
The Arrivals level has baggage belts 19-16 and 20-23 on either side of the center. It also has a visitor center, Information counter and two currency exchanges. The Skytrain to T2 is near entrance 5, and to T3 near Starbucks & Door 1.
The Departure check-in hall offers check-in rows 8 - 1 and 9 - 14 on either side of the center, and a Premier check-in area and two departure immigration points. 
The Departure Transit Lounge, level 2,  offers duty-free shopping, information counter, and Departure Immigration, with access to gates  - gates C01, C10-26 at north side and gates D30-49 at south side.
The Departure Transit Lounge on level 3 houses airline lounges, an entertainment lounge, the Catus garden & a business center.

Terminal 2 of Changi Aiport -an LCC terminal (for low-cost carriers) - has six levels, with its services & amenities located within its central complex. It has 35 aerobridge gates, 6 of which are for large aircraft. Its upgrade work now provides for lush greenery (including themed colorful gardens with fishpond & glass sculptures), to bring in more light and free up space for more shops and restaurants. The Premier Check-in Lounge for airlines served by SATS opened recently.
The Departure Check-in Hall has check-in rows 1 - 12, and two  Departure Immigration points.
The Departure Transit Lounge on level 2 offers food & drink and retail concessions,  with access to gates E20-28 (left), F30--42 & F50-60 (right)
The Departure Transit Lounge on Level 3 houses airline lounges, i-Connect, an entertainment deck and the sunflower garden.
The Skytrain to T1 & T3 departs from the western-most edge of the terminal, near the 'Guardian Health' kiosk.

Terminal 3 of Changi Aiport has a capacity to handle 22 million passengers a year. It has 28 airbridge gates, 8 of which are for include 8 for large aircraft. The 'Green Wall' is a five-story garden spanning across the main building and can be viewed from both Departure and Arrivals Halls.  The Basement level houses food & drink and retail concessions, connecting to level 1, the Arrivals Hall.
The Arrivals Hall on Level 1 has baggage belts 41 - 48.
The Departures Hall on Level 2 has check-in Rows 2-11.
The Departure Transit Lounge Level 2  has gates A9-A21 and B1-B10 on opposite sides.
The Departure Transit Lounge on level 3 houses the Airline & VIP lounges,  while the other half of this level houses amenities, including a movie theater & a transit hotel; 
The Skytrain to Terminals 1 & 2 is near Kim Joo Guan & check-in row 11.

The small & separate JetQuay CIP Terminal next to T2 is an elite terminal privately run, accessible to all passengers of any airline and any class traveling through T1, T2 or T3. It provides private check-in, baggage handling & immigration clearance services.

[The new 2-level Terminal 4 is now under construction - with direct road linking to East Coast Parkway, and a multi-level carpark - all scheduled for completion in 2017.]

Services and amenities inside Changi Airport's passenger terminals:  Information & Customer Service Counters (call toll-free from Singapore for T1 at 1800 542 9727; for T2 at 1800 542 9792; for T3 at 1800 6307 8555; no toll-free call for Budget Terminal, call (65) 6412 750). Other services and amenities include Hotel Reservation Counters, Passenger Meeting Services., Internet & Business Services, Currency Exchanges & ATM machines, Singapore Visitors Center, Postal & Telecommunication Services, Medical & Pharmacy Services., Baby care rooms, Left Luggage,  prayer rooms, Smoking Areas, Leisure and Entertainment areas, and food & drink, retail & tax-free concessions.
Airline Lounges at Changi Airport:
1. Terminal 1 at Departure Transit Lounge:  Cathay Pacific / Sky View on Level 2; Emirates Lounge on Level 3; Qantas & British Airways Business Lounge on Level 3; Qantas & British Airways First Class Lounge on Level 3; Rainforest Lounge by SATS on Level 3; SATS Premier Lounge on Level 3; Thai Airways Royal Silk Lounge on Level 3.
2. Terminal 2 at Departure Transit Lounge:  MAS Golden Lounge on Level 3; SIA Silver Kris Lounge on Level 3; KrisFlyer Gold on Level 3; SATS Premier Lounge on Level 3.
3. Terminal 3:  SIA Silver Kris (tel. (65) 6501 2849); Kris Flyer Gold (tel. (65) 6501 2865); SATS Premier (tel. (65) 6501 2680); Dnata Lounge (for eligible passengers of Garuda, Qatar, SriLankan, Veloce Logistics - on Level 3.
Transit Hotel
locations:
In T1, Level 3, Transit Mall East; in T2, level 3, Transit Mall South; and in T3, Mezzanine level 3 at Transit Mall North. (for Terminal 1 call (65 6542) 5538, for T2 call 8122 & for T3 call 9788) - The Transit Hotel is intended for a short rest between flights and to freshen up - no need to clear Immigration.

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