SIN Airport Insights & Guide
Key SIN Airport Topics:- Frequent Flier Tips
- Airport Recent News
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know SIN Airport
Welcome to the Singapore Changi Airport Online Guide. As one of the busiest airports in Southeast Asia, SIN serves as a critical hub for international travel. With three main terminals, the airport offers a plethora of dining, shopping, and service options. A standout feature of SIN is the breathtaking butterfly garden located in Terminal 3, offering a serene environment for travelers to unwind. Whether you're beginning a journey, arriving, or simply in transit, SIN is committed to making your travel experience as smooth and enjoyable as possible. For more information on other airports you might be flying to or from, feel free to browse our detailed airport guides.
WATCH VIDEO: Take a journey through the connection flight process at Singapore Changi Airport Terminal 1:
Airport News
Singapore Changi Airport (SIN) is undergoing significant upgrades and expansions that will enhance the travel experience for passengers. The renovation of Terminal 2 includes biophilic design elements, bringing travelers closer to nature with lush greenery and natural light, aimed at creating a more relaxing and enjoyable environment. Additionally, Singapore Airlines is facilitating travel for the Paris Olympics 2024 by offering flights from over 50 cities, including Bangkok, Kuala Lumpur, Jakarta, and Manila, through Changi Airport, making it a key transit hub for the event (source). (sources: Archinect, Travel and Tour World)
Navigating SIN's Terminals
Singapore has three main terminals: Terminal 1, Terminal 2, and Terminal 3. Terminal 1 has 25 gates and serves airlines such as Air China, British Airways, and Delta. Terminal 2 has 29 gates and serves airlines such as AirAsia, Jetstar Asia, and Scoot. Terminal 3 has 28 gates and serves airlines such as Emirates, Qantas, and Singapore Airlines.
Each terminal has a variety of shops, restaurants, and services available for passengers. Terminal 1 has a mix of local and international food options, as well as duty-free shops and a spa. Terminal 2 has a food court with a wide range of cuisines, as well as souvenir shops and a pharmacy. Terminal 3 has upscale dining options, designer shops, and a butterfly garden.
To navigate between terminals, passengers can use the Skytrain, which runs 24/7 and is free of charge. The journey between terminals takes approximately 4 minutes. There are also shuttle buses available for passengers with reduced mobility or those with oversized luggage.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
Singapore Changi Airport is one of the largest and busiest airports in Southeast Asia, with three main terminals: Terminal 1, Terminal 2, and Terminal 3. Getting between terminals is easy and convenient, with several options available.
For passengers with connecting flights, there is a complimentary Skytrain service that operates between the terminals, running every few minutes. The travel time between Terminal 1, Terminal 2, and Terminal 3 is approximately 4-7 minutes, depending on the terminal. The Skytrain is located in the transit area, so passengers need to clear immigration and security checks before boarding the train.
For passengers who prefer to walk, there are covered walkways and moving walkways that connect the terminals. The walking time between Terminal 1 and Terminal 2 is approximately 5-10 minutes, while the walking time between Terminal 2 and Terminal 3 is approximately 10-15 minutes.
For passengers who need assistance or have heavy luggage, there are shuttle bus services available between the terminals. The shuttle buses are located in the public area of each terminal, and operate 24 hours a day, with a frequency of approximately 15 minutes.
Frequent Flier Tips
To help make your experience at Singapore Changi Airport (SIN) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from SIN-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"Changi Airport is massive, with four main terminals. Each terminal has its own unique features and amenities. If you're flying out of Terminal 3, make sure to check out the Butterfly Garden. It's a peaceful spot to relax before your flight." — Wei T., Tampines, Singapore, August 2023
"Terminal 4 is a bit different from the others as it uses a lot of automated processes. Make sure to have your documents ready for the automated immigration gates to avoid any delays." — Priya K., Bedok, Singapore, July 2023
Getting To/From the City
"The MRT is the most efficient way to get to the city from Changi Airport. It’s affordable and takes you directly to the city center. Just follow the signs to the MRT station in the basement of each terminal." — Ahmad R., Pasir Ris, Singapore, September 2023
"If you have a lot of luggage, consider taking a taxi or a Grab. They are slightly more expensive but much more convenient, especially if you’re traveling with family." — Mei L., Changi Village, Singapore, October 2023
Parking
"Changi Airport offers several parking options. If you’re just picking someone up, the short-term parking near each terminal is very convenient. For long-term parking, use the car parks connected to Terminals 1, 2, and 3 for the best rates." — Rajesh P., Simei, Singapore, November 2023
"Always check for parking promotions on the Changi Airport website. They often have discounts that can save you a lot, especially for long-term parking." — Siti N., Marine Parade, Singapore, December 2023
Inside the Airport
"Don’t miss the Jewel complex if you have a long layover. It’s connected to Terminal 1 and has a ton of shopping and dining options, plus the amazing Rain Vortex waterfall." — John D., Punggol, Singapore, January 2024
"For a quiet place to relax, head to the Sunflower Garden in Terminal 2. It's a great spot to unwind and get some fresh air." — Emily S., Sengkang, Singapore, February 2024
Avoiding Delays and Stress
"Always arrive at least 3 hours before your flight, especially if you’re flying internationally. Changi is efficient, but security and immigration can take time during peak hours." — David L., Hougang, Singapore, March 2024
"Use the Changi Airport app to check real-time wait times for security and immigration. It helps you plan your time better and avoid any last-minute rush." — Aisha M., Yishun, Singapore, April 2024
iFly Tip: Discover tips for packing securely and efficiently on our baggage tips page.
Picking Up and Dropping Off Passengers
When picking up or dropping off passengers at SIN Airport, there are a few things to keep in mind. Firstly, curbside parking is strictly prohibited at all airport terminals. This means that drivers cannot stop or park their vehicles at the terminal curbside to wait for passengers. Instead, there are designated pick-up and drop-off points located at each terminal.
For those who need to wait for arriving passengers, there are cell-phone waiting areas available at the airport. These waiting areas are free of charge and allow drivers to park their vehicles for up to one hour while waiting for their passengers to arrive. The cell-phone waiting areas are located near each terminal and drivers can wait in their vehicles until their passengers are ready to be picked up.
Parking Facilities & Options
If you're flying out of the airport, you'll find plenty of parking options to suit your needs. There are several parking lots and garages located near each terminal, making it easy to find a spot close to your departure gate.
For those who need to wait for arriving passengers, there are cell phone waiting areas available at each terminal. These areas allow you to park for free for up to 60 minutes while you wait for your loved ones to arrive.
If you require handicapped parking, there are designated spots available in each parking lot and garage. These spots are located close to the terminal entrances, making it easier for those with mobility issues to access the airport.
If you're looking for a more economical parking option, off-airport parking is available near the airport. These lots offer shuttle service to and from the airport, making it a convenient and affordable option for travelers.
Get details about Changi parking options and rates, along with more economical off-airport parking here.
Transportation Options
Singapore offers a variety of ground transportation options for travelers who need to get to their final destination. One of the most popular options is car rental, with major providers such as Avis, Budget, and Hertz all having facilities located within the airport. Visitors can easily rent a car and explore the city at their own pace.
Taxi services are also available at Singapore Changi Airport, with designated drop-off areas located at each terminal. Fares are metered and vary depending on the time of day and the distance of the trip. Visitors can expect to pay around SGD 20-30 for a trip to the city center.
For those looking for a more affordable option, shared ride services such as Grab and Gojek are available. These services allow travelers to share a ride with others going in the same direction, reducing the cost of the trip. Pickup areas are located outside each terminal, and there may be restrictions on the number of passengers and amount of luggage allowed.
Airport shuttles are another option for travelers, with several companies offering services to various locations in the city. Pickup areas are located outside each terminal, and fares vary depending on the destination. Visitors can easily book a shuttle in advance or upon arrival at the airport.
Finally, public transportation options such as buses and trains are available for those looking for a budget-friendly option. The airport is well-connected to the city's public transportation network, with several bus and train routes available. Fares are affordable, with prices starting at SGD 1.50 for a bus ride.
iFly Tip: Don't let security checkpoints slow you down - avoid common mistakes!
Airport Hotels
Are you in search of the perfect place to rest before or after a long flight? Look no further. We have compiled a comprehensive guide to the best hotel options near one of the busiest airports in the world. From luxury hotels situated directly within the airport terminals, to unique transit-style accommodations and hotels located in the bustling business park, we've got you covered. Each hotel offers a range of amenities designed to make your stay as comfortable as possible. To learn more, check out our Changi Airport Hotels guide.
Dining, Shopping & Enjoying the Airport
If you're looking for a variety of dining and shopping options, Singapore Airport has got you covered. With over 350 retail stores and 160 food and beverage outlets, you're sure to find something that suits your taste and style.
For a taste of local cuisine, head to Terminal 3 and check out the popular restaurant, Din Tai Fung. Known for their delicious dumplings and noodles, this restaurant is a must-visit for foodies. Another great option is the famous Singaporean chain, Toast Box, which can be found in Terminals 1 and 3. They serve up traditional breakfast dishes like kaya toast and soft-boiled eggs.
If you're in the mood for some shopping, Terminal 2 is home to the luxury brand, Hermes, where you can find high-end fashion and accessories. For more affordable options, head to Terminal 3 and check out Uniqlo, a popular Japanese clothing store. You can also find a wide range of electronics, books, and souvenirs throughout the airport.
The locations of all food, shops, and services at SIN can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, find your choice of amenities here.
Passenger Services
Singapore Airport is known for its excellent passenger services. The airport has a wide range of amenities and facilities to make your travel experience comfortable and convenient.
Wifi access is available throughout the airport, free of charge. Simply connect to the "ChangiWiFi" network and follow the instructions to get online.
If you have lost an item at the airport, you can visit the Lost and Found office located in Terminal 2. They are open 24 hours a day and can assist you in locating your lost item.
For families traveling with children, there are several children's play areas located throughout the airport. These areas are designed to keep children entertained and provide a safe and fun environment for them to play in.
Special-needs services are available at SIN. If you require assistance, simply inform your airline or the airport staff and they will provide the necessary support.
There are several banks and ATMs located throughout the airport, making it easy to access your money and conduct financial transactions.
If you require medical assistance, there are medical clinics located in all three terminals. These clinics are staffed by qualified medical professionals and can provide a range of medical services.
Flight Status Info
For air travelers flying out of SIN Airport, there are several ways to check the status of their flight and stay informed of any changes or delays. One of the most convenient methods is to use the airport's Flight Information Display System (FIDS), which can be found throughout the terminals. These displays provide real-time updates on flight departures, arrivals, gate information, and any delays or cancellations.
In addition to the FIDS, passengers can also stay informed through the use of airline mobile phone apps. Most airlines offer their own apps, which can provide push notifications for departure delays, gate changes, and other important updates. Passengers can also sign up for text or email alerts through their airline's website or mobile app.
Another helpful resource for checking flight status is the ifly.com website. Passengers can check the status of their flight departure at the airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
iFly Tip: Get to know the airports behind airline hubs and how they connect passengers.
Airport Facts & Stats
- Location: Singapore Changi Airport (SIN) is located in Singapore.
- Terminals: The airport features three main terminals: Terminal 1, Terminal 2, and Terminal 3.
- Airlines Served: Major airlines serving the airport include Singapore Airlines, Scoot, and Jetstar Asia. For a comprehensive list of airlines, visit the SIN Airlines Served page.
- Passenger Traffic: Singapore Changi handles approximately 200,000 passengers daily.
- Daily Flights: The airport sees over 1,000 daily flights.
- Top Destinations: The most popular destinations served from SIN are Jakarta, Bangkok, Kuala Lumpur, Hong Kong, and Manila.
- Hub Status: Singapore Changi is a hub for Singapore Airlines, SilkAir, and Scoot, offering extensive global connectivity.
Airport History
SIN Airport is one of the busiest airports in the world, serving millions of passengers every year. Its history dates back to the 1970s when the Singapore government decided to build a new airport to replace the old Paya Lebar Airport. Here are some significant events in the airport's history:
- 1975: Construction of the airport begins.
- 1981: the airport officially opens with a single terminal and two runways.
- 1991: Terminal 2 opens, increasing the airport's capacity to handle more passengers.
- 2006: Terminal 3 opens, featuring a unique butterfly-shaped roof and a wide range of amenities for passengers.
- 2019: Jewel Changi Airport, a new mixed-use development, opens to the public. It features a stunning indoor waterfall, a range of shops and restaurants, and a hotel.
- 2020: The COVID-19 pandemic causes a significant drop in passenger traffic at the airport, leading to the closure of some terminals and a reduction in flights.
Despite the challenges posed by the pandemic, Changi remains an important hub for air travel in Southeast Asia and continues to innovate and improve its facilities to provide passengers with a world-class experience.
Airport Contact Information
For more information about Singapore Changi Airport, please refer to the following contact details:
- IATA Code: SIN
- Airport Website
- Phone: +65 6595 6868
- Email: [email protected]
- Mailing Address: Singapore Changi Airport, PO Box 168, Singapore 918146
Note that the contact information provided here is subject to change by the airport operator(s).
About this Page: Please note that while we strive to keep the content on this page current and accurate, we cannot guarantee it due to the ever-changing nature of airports and airlines; for more details about our data and practices, refer to our Trust & Transparency statement. To report any data issues, use our feedback form.
Singapore Changi Airport Q&A
Find more help here for your journey through the airport