Airport Guest Services, Airport Information and Travelers Assistance
There is an Airport Information Booth located in the lower level of the Main Terminal.

Travelers Aid
703-572-8296 (Main Terminal, Baggage Claim 4); (Baggage Claim, International Arrivals)

Dulles Information: (703) 572-2700
Airport Police: (703) 572-2952

Paging Information
Paging for the Main Terminal only is available at the Travelers Aid Desk, (703) 572-8296 or Foreign Visitors Information Desk, (703) 572-2536. Courtesy paging phones are available in the Midfield Concourses. This service can also be arranged by contacting the airline on which the passenger is arriving or departing.

USO Lounge at Dulles International Airportat: Main Terminal, Arrivals Level, across from baggage claim device #12.
Hours: Daily from 6am-10pm. Phone: 703-572-4876.

Butter London - 206-826-4835 (Concourse B, B67) - 7am to 9pm

Massage Bar - 703-572-6075 (Concourse B, B18) - 10 am to 8pm

Shoeshine - pre-security and Concourse C mobile lounge dock

Triptel - 703-572-8777 (Main terminal, Baggage Claim) - 8am - 9pm

International Arrivals at Dulles Airport:

Passengers arriving on international flights are transported by mobile lounges from the plane to the International Arrivals Building (IAB) located at the west end of the Main Terminal. Once cleared through the IAB, passengers enter the terminal adjacent to Baggage Claim Carousel #15. From the Main Terminal, this is located inside Arrivals Door #1 and #2.

1. If you lost items in check point areas, you can find the Transportation Security Administration (TSA) Lost & Found Office on the Arrivals (bag claim) level behind bag claim #1.
Hours: Mon-Sat 10am-2:30pm only.
Tel: 703-662-2234; fax 703-661-6914.

2. If you lost items onboard the aircraft or the jetway contact your airline.

3. If you lost items in the Washington Flyer taxicab call 703-572-8294 or toll-free 1-88-927-4359 & press 3.

4. For all other locations inside the Airport contact Central Lost & Found at tel. 703-572-8479; fax 703-572-6512; or go to Arrivals level (Lost & Found is behind baggage claim #2)
Hours: Mon-Fri 9am-3pm; Sat 10am-2:30pm.

Dulles International Airport has designated animal relief areas for service animals that accompany passengers. Click here for more information.

Smoking is permitted outside the Main Terminal and in smoking lounges located in the B, C and D-Gates.

General Information is located in the lower-level, baggage claim area of the terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance.