AUS Airport - Austin Bergstrom Airport ( Austin , TX )

Travelers


Austin Bergstrom AUS AIRPORT OVERVIEW

Austin-Bergstrom International Airport AUS - also known as 'ABIA' - serves the Central Texas City of Austin and its surrounding areas. It has recently been ranked by an Airport Service Quality passenger survey as being third-Best Airport in North America, and comes in fifth compared to world-wide airports of its size. Noteworthy is that ACI awarded the Airport with the 'Roll of Excellence'.

ABIA s located 5 miles southeast of the business district of the city of Austin, and can be directly accessed by State Hwy 71 (ABIA exit) and indirectly via Interstate 35 (6 miles from Airport) and State Hwys 183. The State Hwy 71 underpass of Riverside Drive recently opened with both east & west-bound lanes!   
While the Barbara Jordan Terminal can be directly accessed of Hwy 71 - the South Terminal can be accessed from Hwy 71, exit to either Route 130 or 183, proceeding to Burleson Road exit and continuing on Burleson Rd to the Emma Browning Av. exit.   (South Terminal's street address:  10000 Logistics Lane Austin, TX 78719)

NOTE:
 - Ongoing work on a new tolled expressway will include three lanes in each direction on an 8-mile section of US 183, between US 290 /SH71. Also the non-tolled US 183 general purpose lanes will be reconstructed, and pedestrian /bicycle facilities added. The project is to be done in phases, up to 2019/20.

 - It is advisable to arrive at the terminal 2 hours prior to a flight scheduled before 8am and no later than 90 minutes prior to scheduled departure after 8am.  
  - TSA checkpoints open 4am
  - TSA Pre-Check applications center for expedited sceening is in the baggage claim area across from carousels 3, 4. 
  - The new Consolidated Rental Car Facility (CONRAC) is located at the eastern half of Lot A.

Austin-Bergstrom, Airport has two runways and counted 12.4million passengers in 2016. 
The following Airlines added new destinations in 2017:  Delta to Seattle; Southwest to Pensacola, FL., Frontier to Washington D.C. & San Diego; Vacation Express to Punta Cana (Dominican Rep.); Norwegian to London Gatwick. 

On-Airport hotels: 
The Hilton Austin Hotel is on Hotel Drive, across from the parking lots.
The new 139-room Hyatt Place Hotel is at 9532 Spirit of Austin Lane, close to the Barbara Jordan Terminal .

Austin-Bergstrom Airport now has two passenger terminals: the Barbara Jordan and the new South Terminal. (For detailed terminal information open 'Terminal Map' and scroll down to the text; for Parking information open 'Parking Map'; for transportation open 'Transportation: Buses /Trains'.

Airlines with contact, ticket counters East/West (TCE /TCW), curbside check-in (CBC) & gates:
AeroMexico, 800-237-6639 - at TCE, (no CBC), gates 2,3,3A,13,25
Air Canada, 888-247-2262 - at Ticket Counter East (no CBC), gates 2,3,3A,13,25
Alaska Airlines, 800-252-7522 - at TCW  (no CBC), gates 2,3,3A,13,25
Allegiant Air, 702-505-8888  - at new South Termina., ticket counters S1,S2,S3
American Airlines, 800-433-7300 - at TCW (CBC), gates 14,15,17,21,23
British Airways, 800-247-9297 - at TCW  (no CBC),  gates 2,3,3A,13,25
Condor, 866-960-7915 - at TCE (no CBC), gates 2,3,3A,13,25
Delta Air Lines, 800-221-1212 - at TCE (CBC), Gates 4,5,6
Frontier Airlines, 800-432-1359  - at TCE, (no CBC), gates 2,3,3A,13,25
JetBlue Airways, 800-538-2583 - at TCW (no CBC), Gate 19
Norwegian Air, 800-357-4159 - at TCW, (no CBC), gates 2,3A,3.
Southwest Airlines: 800-435-9792 - at TCE  (CBC), Gates 7 through 12
Sun Country, tel. 800-359-6786 - at South Terminal
United Airlines, 800-241-6522 - at TCW (CBC), Gates 16,18,20, 22,24.
ViaAir, 407-641-4108 - at South Terminal
Virgin America, 1-877-359-8474 for U.S.&Canada; 001-877-359-8474 or +1-650-762-7005 from Mexico) - at TCW (no CBC), Gates 2,3,3A,13,25.
Vacation Express, 800-309-4717 - ?
Volaris, 1-866-988-3527 for USA/Puerto Rico;  01-800-122-8000 for Mexico - at TCE; no CBC), Gates 2,3,3A,13,25.

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