AUS Terminal Maps & Guide
Traveling through Austin Bergstrom Airport is a breeze with its modern and efficient terminal building. The airport has one main terminal building with two levels, divided into two concourses: East and West. The airport offers a variety of shops, restaurants, and services, including free Wi-Fi, charging stations, and lounges. With clear signage and helpful staff, this terminal guide will help you understand and navigate the airport with ease, scroll down for more detailed information.
Maps, Airlines & Amenities
Austin Bergstrom Airport (AUS) Terminals
Austin Bergstrom Airport Terminal Layout
Austin Airport has one main terminal building with two levels. The upper level is for departures and the lower level is for arrivals. The terminal is divided into two concourses: East and West. Concourse East has gates E1-E11 and Concourse West has gates W1-W12. The airport is easy to navigate, with clear signage and helpful staff.
Overview of Terminals at Austin Bergstrom Airport
AUS Airport has a modern and efficient terminal building with all the amenities travelers could need. The airport has a wide variety of shops, restaurants, and services, including free Wi-Fi, charging stations, and lounges. The terminal is clean and well-maintained, with plenty of seating and natural light. There are also several art installations throughout the airport, showcasing the vibrant culture of Austin.
Getting Between Terminals at Austin Bergstrom Airport
Since the airport only has one main terminal building, there is no need to transfer between terminals. However, if you have a connecting flight, you may need to walk between concourses. The airport provides a free shuttle bus that runs between the terminal and the rental car center, but it is not necessary for getting between concourses. The concourses are connected by a covered walkway, and it takes just a few minutes to walk between them. If you need assistance or have mobility issues, the airport provides wheelchairs and other services to help you get around.
Food, Shops & Services
Bergstrom Airport is a great airport for food and shopping. There are plenty of options for travelers to choose from. The airport has a variety of restaurants, cafes, and bars that offer a range of cuisines. Whether you're in the mood for a quick snack or a full meal, you'll find something to suit your taste buds. Some of the popular food options include Salt Lick BBQ, Amy's Ice Creams, and Earl Campbell's Sports Bar.
When it comes to shopping, the airport has a good selection of stores that offer everything from souvenirs to luxury goods. The airport has a mix of local and national brands, so you can find something unique to take home with you. Some of the popular shops include Austin Article, Book People, and The University of Texas Longhorns.
In addition to food and shopping, the airport also offers a range of amenities and services to make your travel experience more comfortable. There are plenty of charging stations throughout the airport, so you can keep your devices charged while waiting for your flight. The airport also has free Wi-Fi, so you can stay connected with your loved ones or get some work done. Other amenities include a nursing room, pet relief area, and a baggage storage facility.
Locations of Security Checkpoint(s)
AUS has security checkpoints located at each terminal. Terminal East has two security checkpoints, one located on the upper level and the other on the lower level. Terminal West has one security checkpoint located on the upper level. All security checkpoints are equipped with TSA PreCheck lanes for expedited screening for eligible passengers.
Fast Track Lanes and Locations
Austin Bergstrom Airport offers a Fast Track program for passengers who want to expedite their airport experience. Fast Track lanes are available at each security checkpoint and can be accessed by purchasing a pass online or at the airport. Additionally, there are Fast Track lanes available at the customs and immigration checkpoints for international travelers.
Passport & Immigration Control Locations
Passport and immigration control at Austin Airport is located in the Customs and Border Protection area of the airport. This area is located in the baggage claim area of the terminal and is accessible to passengers arriving on international flights. There are several passport control booths and immigration officers available to process passengers efficiently. Additionally, there are Global Entry kiosks available for expedited processing for eligible passengers.
TSA and TSA Pre Checkpoints
AUS Airport has several TSA and TSA Pre Checkpoints located throughout the airport to help expedite the security screening process for travelers. TSA Pre Check is a program that allows eligible passengers to go through a separate security line and keep on their shoes, belts, and light jackets, and leave laptops and liquids in their carry-on bags. This program is available for US citizens and lawful permanent residents, as well as members of the US military. To enroll in TSA Pre Check, travelers must apply online and schedule an appointment for an in-person interview.
Global Entry Locations
The airport is an official Global Entry enrollment center, which allows pre-approved, low-risk travelers to expedite their entry into the United States. Global Entry members can use automated kiosks to complete their customs declaration and biometric scanning, which can save time and reduce wait times. To enroll in Global Entry, travelers must apply online and schedule an appointment for an in-person interview at an enrollment center. In addition to Bergstrom Airport, there are several other enrollment centers located throughout the United States.
CLEAR Lane Locations
CLEAR is a service that allows travelers to bypass long security lines at the airport. With CLEAR, you can get through security in just a few minutes. CLEAR Plus lanes are located in the following terminal(s):
- Checkpoint 1
- Checkpoint 2
If you are unsure of when to leave for the airport, you can check wait times at AUS.
Limited Time CLEAR Offer
In partnership with iFly, you can now get CLEAR for 2 months free! You can enjoy the convenience of CLEAR on your next trip without the hassle and stress of long lines at the TSA checkpoint. Enrollment is fast and easy.
Airport Lounge Locations
AUS offers several lounges for passengers to relax and unwind before their flight. The American Airlines Admirals Club is located in the Barbara Jordan Terminal, near Gate 22. This lounge offers comfortable seating, complimentary snacks and beverages, and free Wi-Fi. The United Club is also located in the Barbara Jordan Terminal, near Gate 10. This lounge features comfortable seating, complimentary snacks and beverages, and a variety of reading materials.
In addition to airline lounges, the airport also offers The Club at AUS, which is located in the Barbara Jordan Terminal, near Gate 7. This lounge is open to all passengers for a fee and offers comfortable seating, complimentary snacks and beverages, and free Wi-Fi. The lounge also features a business center and shower facilities.
Baggage Claim Areas
Upon arrival at Austin Bergstrom Airport (AUS), passengers can easily locate the baggage claim areas. There are four baggage claim carousels located on the lower level of the Barbara Jordan Terminal. The carousels are numbered 1-4 and are clearly marked with signs. Passengers should check the flight information displays to determine which carousel their luggage will be arriving on. Once passengers have collected their luggage, they can proceed to the airport exits to continue their journey.
Luggage Cart Availability
For passengers who require a luggage cart, they are available throughout the airport. The carts are located in the baggage claim areas, parking garages, and near the entrances to the terminal. Passengers can rent a cart for a fee of $5, which can be paid using cash or credit card. The carts are easy to use and can accommodate multiple bags, making it easier for passengers to transport their luggage throughout the airport.
Luggage Storage Locations
For passengers who need to store their luggage, there are left luggage facilities available at Austin Airport. The facilities are located on the baggage claim level of the Barbara Jordan Terminal. Passengers can store their luggage for a fee of $10 per item, per day. The left luggage facilities are open daily from 6:00 am to 10:00 pm. Passengers should note that the facilities have limited space, so it is recommended to make a reservation in advance to ensure availability.