Austin Bergstrom Airport (AUS) Guide
Welcome to Austin Airport, your gateway to the vibrant city of Austin, Texas. With its modern facilities and convenient location just a short drive from downtown, AUS is the perfect starting point for your Lone Star State adventure. Whether you're a first-time visitor or a seasoned traveler, our guide is here to help you make the most of your time at the airport and ensure a stress-free journey.
Looking for flight status updates, terminal maps, or dining options? Our Comprehensive Airport Guide has got you covered. From parking options to gate locations, we've compiled all the essential information you need to get from your door to your gate with ease. So sit back, relax, and let us take care of the details - your Austin adventure awaits!
When to Arrive
It is recommended to arrive at AUS Airport at least two hours before your domestic flight and three hours before your international flight. This will give you enough time to check-in, clear security, and reach your gate. The busiest times at the airport are during the morning and evening rush hours, so it is best to avoid arriving during those times if possible.
Getting to the Airport
There are several ways to get to the airport, including driving, taking a taxi, or using a ride-sharing service. If you choose to drive, there are several parking options available, including short-term and long-term parking. You can also take public transportation, such as the Capital Metro bus or the MetroRail, which both have stops at the airport.
If you need help getting oriented at Bergstrom Airport, you can use iFly.com's interactive airport maps. These maps allow you to view the layout of the airport, including the location of gates, restaurants, shops, and other amenities. You can also use the maps to plan your route through the airport, making it easier to navigate and avoid getting lost.
To avoid delays at Austin Bergstrom Airport, it is important to arrive early and be prepared for security screening. Make sure you have all necessary documents and remove any items that may trigger an alarm from your carry-on bag before going through security. You should also check the status of your flight before leaving for the airport and sign up for alerts to receive updates on any delays or cancellations.
Security Wait Times
At Austin Airport, TSA Security wait times can vary depending on the time of day and day of the week. During peak travel times, such as holidays and weekends, wait times can be longer. However, the airport has implemented measures to help reduce wait times, including the use of advanced technology and additional staffing. On average, wait times are typically between 15-30 minutes. It is recommended that passengers arrive at the airport at least two hours prior to their scheduled departure time to allow for enough time to check-in, go through security, and get to their gate. You can check TSA Wait Times now, so you can budget how much time you need to get to the airport.
Maps, Airlines & Amenities
Austin Bergstrom Airport (AUS) Terminals
Navigating AUS's Terminals
AUS has one main terminal with two levels, and a total of 25 gates. The terminal is divided into two concourses: East and West. Concourse East has gates E1-E11 and Concourse West has gates W1-W14.
Major airlines such as American Airlines, Delta, Southwest, and United operate out of AUS Airport. American Airlines and Delta operate out of Concourse East, while Southwest and United operate out of Concourse West.
As you navigate the airport, you will find a variety of food options, including fast food chains, cafes, and restaurants. There are also several shops and services available, such as newsstands, gift shops, and duty-free shops. If you need to access airline departure gates, be sure to check the flight information displays located throughout the terminal.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
The airport has one main terminal building with two levels, and all gates are located on the same level. The terminal is easily accessible by foot, and it takes less than 10 minutes to walk from one end to the other. There is no need for a shuttle bus or train to get between terminals at this airport.
Passengers can find a variety of shops, restaurants, and services throughout the terminal building. The airport also offers free Wi-Fi, charging stations, and comfortable seating areas. If you have a longer layover, you can visit the airport's art exhibits or relax in one of the lounges.
Dining, Shopping & Enjoying the Airport
Bergstrom Airport offers a variety of dining and shopping options to make your travel experience enjoyable. If you are looking for a quick bite, you can visit Peached Tortilla, located in the Barbara Jordan Terminal, for some delicious tacos or head over to Hill's Cafe in the West Terminal for some classic Texas BBQ. For those who want to sit down and relax, 24 Diner in the Barbara Jordan Terminal offers a full menu of comfort food and cocktails.
When it comes to shopping, Austin Bergstrom Airport has something for everyone. The SoCo Market in the Barbara Jordan Terminal offers a selection of locally sourced gifts and souvenirs, while the Austin Monthly News in the West Terminal has all the latest magazines, newspapers, and books. If you need to pick up some last-minute travel essentials, you can visit the Austin-Bergstrom Marketplace in the Barbara Jordan Terminal for a variety of snacks, drinks, and personal care items.
The locations of all food, shops, and services at Austin Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, click here to navigate the options.
Traveling can be a tiring endeavor, especially when you have to deal with long flights and layovers. Finding a comfortable hotel near the airport can make your journey much more enjoyable. This airport is surrounded by a variety of hotels that cater to every traveler's needs, offering amenities ranging from complimentary airport shuttles to fitness centers and swimming pools. Whether you're looking for a quick overnight stay before your next flight or planning to explore the vibrant city, these hotels offer comfortable accommodations and convenient locations. From the luxury of the Hilton to the budget-friendly Microtel Inn & Suites, you'll find a hotel that suits your preferences and budget. Discover the best hotel options here.
Picking Up and Dropping Off Passengers
At AUS, passengers can be picked up and dropped off at the curbside of the terminal buildings. However, there are restrictions on curbside parking, so it is important to be aware of the rules. Drivers are not allowed to park or leave their vehicles unattended at the curbside, and there is a maximum time limit of 5 minutes for loading and unloading passengers.
For those who need to wait for arriving passengers, there are cell-phone waiting areas located near each terminal. These areas are free to use and provide a convenient place to wait until your passenger has arrived and is ready to be picked up. Once your passenger is ready, you can proceed to the curbside to pick them up.
Parking Facilities & Options
Travelers flying out of AUS Airport have several parking options to choose from. The airport offers both covered and uncovered parking garages, as well as surface lots located within walking distance of the terminal.
If you're picking up a passenger, the airport also has a cell phone waiting area where you can park for free and wait until your passenger is ready to be picked up.
For those with disabilities, there are designated accessible parking spaces available in all parking areas. Additionally, the airport offers accessible shuttle service to and from the terminal for those who park in the surface lots.
If you're looking for a more economical parking option, off-airport parking lots are available nearby. These lots typically offer shuttle service to and from the airport and can be a more cost-effective option for longer trips.
Get details about the airport parking options and rates, along with more economical off-airport parking here.
Bergstrom Airport offers a variety of ground transportation options for travelers. If you prefer to rent a car, there are several major car rental companies located in the rental car facility, which can be accessed by taking the shuttle from the terminal. The car rental companies include Avis, Budget, Enterprise, Hertz, and National.
If you need a taxi, there are designated pick-up areas outside the baggage claim area in each terminal. The fares are metered and vary based on the destination. A ride to downtown Austin typically costs around $25-$30.
Shared ride services such as Uber and Lyft are also available at Austin Bergstrom Airport. The pick-up area for these services is located on the ground level of the parking garage outside of baggage claim. Please note that there are restrictions on pick-up locations for these services, so be sure to check with your driver before getting in the car.
Airport shuttles are available for those who prefer a more convenient and affordable option. The shuttles pick up passengers outside of baggage claim and drop off at various locations throughout Austin. Fares vary based on the destination, but typically range from $15-$25 per person.
For those who prefer public transportation, Capital Metro offers bus service to and from the airport. The bus stop is located on the lower level of the terminal, outside of baggage claim. The fare is $1.25 per person and the bus runs every 15-30 minutes depending on the time of day.
Austin Airport is committed to providing passengers with a comfortable and hassle-free travel experience. The airport offers a range of services to ensure that passengers have a pleasant journey.
For families traveling with children, the airport has designated play areas to keep kids entertained. Additionally, special-needs services are available for passengers who require assistance. These services include wheelchair assistance, accessible restrooms, and other accommodations.
Flight Status Info
As an air traveler, it's important to stay updated on the status of your flight departure. Luckily, there are several ways to do so at AUS.
One way is to use the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time updates on flight departures, delays, and gate information. Simply locate your flight on the display and take note of any changes or updates.
Another way to stay informed is by using your airline's mobile phone app. Many airlines offer push notifications, text messages, and email alerts for flight status updates, including departure delays, cancelations, or gate changes. Make sure to download your airline's app before your trip and enable notifications to receive updates.
Passengers can also check the status of their flight departure at AUS Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
The airport is located in Austin, Texas, United States. The airport has one main terminal building with 25 gates. It is the 34th busiest airport in the United States, serving over 17 million passengers on average each year.
The top airlines with the most daily flights at Bergstrom Airport are Southwest Airlines, American Airlines, and Delta Air Lines. On average, the airport handles around 300 daily flights to and from various destinations around the world.
Austin Bergstrom Airport serves over 70 nonstop destinations on average, including domestic and international locations. The top 5 destinations served from AUS are Denver, Dallas/Fort Worth, Houston, Atlanta, and Chicago.
Several airlines use Austin Airport as a hub, including Frontier Airlines and Allegiant Air. These airlines offer connecting flights to various destinations across the United States.
AUS is an international airport located in Austin, Texas, United States. It was opened in 1999 and replaced the Robert Mueller Municipal Airport as the primary airport for the city of Austin.
Here are some significant events in the airport's history in chronological order:
- 1999: AUS Airport opens and becomes the primary airport for the city of Austin.
- 2001: The airport experiences a significant increase in passenger traffic due to the September 11th terrorist attacks.
- 2006: The airport completes a major expansion project, adding a new terminal and increasing the number of gates.
- 2010: the airport becomes the first airport in the United States to install a solar panel array on the roof of its parking garage.
- 2019: The airport celebrates its 20th anniversary and announces plans for a new expansion project to accommodate the growing number of passengers.
Today, Bergstrom Airport serves over 15 million passengers annually and is a hub for several major airlines, including Southwest Airlines and Delta Air Lines.
Airport Contact Info
For more information about Austin Bergstrom Airport, please use the following contact details: