Belfast City Airport (BHD) Medical & Handicapped Help
People With Special Needs / Persons With Disabilities at Belfast City BHD Airport
People with reduced mobility
Belfast City Airport is dedicated to providing accessibility for people with reduced mobility throughout its facilities. From 26 July 2008, under Regulation EC 1107 / 2006, managing bodies of airports have legal responsibility for the provision of assistance services to persons with reduced mobility when travelling by air.
The Consumer Council (NI) have produced "A step by step guide for disabled and less mobile passengers".
Click here to view this guide in Word format
Click here to view this guide in pdf format
Accessibility
The ground and first floors of the terminal building, car parks and pavements are fully accessible and wheel chair friendly.
Ambi-lift
Accessibility to and from aircraft, for passengers with impaired mobility, is by a covered, automated ‘ambi-lift’.
Car parking
Car park spaces designed for use by customers with a disability are available at the closest point to the terminal building within the Short Stay Car Park.
A telephone for requesting assistance is located nearby within the car park.
Disabled drivers may park in this short term park at discounted rates, by making payment at the information desk within the terminal building.
Disability Awareness
Our employees are trained in ‘disability awareness’ and are happy to assist.
Information
For further information regarding facilities for customers with disabilities, please telephone 028 9093 9093.
Information Desk
The information desk and other customer facing services include wheel chair friendly access points.
Induction Loop
Check-in and information desk areas are fitted with induction loop systems.
Lift
The first floor of the terminal building is fully accessible by wheel chair friendly lifts located in the main concourse of the terminal, and the departures lounge.
Toilets
Toilets for disabled customers are available on both the ground floor and first floors of the terminal.
Sign Language
Many employees are trained to a basic level in the use of sign language.
Textphones
A textphone for those with hearing difficulties is available at the information desk. A BT text payphone for sending emails is also available at the main exit door from the terminal.
Quality Standards
Belfast City Airport has, in consultation with representatives from disabled groups, the Consumer Council, Inclusive Mobility and Transport Advisory Committee (IMTAC) and the air carriers, established quality standards for the assistance services specified in Annex 1 of the Regulation EC 1107 / 2006.
Belfast City Airport is dedicated to providing accessibility for people with reduced mobility throughout its facilities. From 26 July 2008, under Regulation EC 1107 / 2006, managing bodies of airports have legal responsibility for the provision of assistance services to persons with reduced mobility when travelling by air.
The Consumer Council (NI) have produced "A step by step guide for disabled and less mobile passengers".
Click here to view this guide in Word format
Click here to view this guide in pdf format
Accessibility
The ground and first floors of the terminal building, car parks and pavements are fully accessible and wheel chair friendly.
Ambi-lift
Accessibility to and from aircraft, for passengers with impaired mobility, is by a covered, automated ‘ambi-lift’.
Car parking
Car park spaces designed for use by customers with a disability are available at the closest point to the terminal building within the Short Stay Car Park.
A telephone for requesting assistance is located nearby within the car park.
Disabled drivers may park in this short term park at discounted rates, by making payment at the information desk within the terminal building.
Disability Awareness
Our employees are trained in ‘disability awareness’ and are happy to assist.
Information
For further information regarding facilities for customers with disabilities, please telephone 028 9093 9093.
Information Desk
The information desk and other customer facing services include wheel chair friendly access points.
Induction Loop
Check-in and information desk areas are fitted with induction loop systems.
Lift
The first floor of the terminal building is fully accessible by wheel chair friendly lifts located in the main concourse of the terminal, and the departures lounge.
Toilets
Toilets for disabled customers are available on both the ground floor and first floors of the terminal.
Sign Language
Many employees are trained to a basic level in the use of sign language.
Textphones
A textphone for those with hearing difficulties is available at the information desk. A BT text payphone for sending emails is also available at the main exit door from the terminal.
Quality Standards
Belfast City Airport has, in consultation with representatives from disabled groups, the Consumer Council, Inclusive Mobility and Transport Advisory Committee (IMTAC) and the air carriers, established quality standards for the assistance services specified in Annex 1 of the Regulation EC 1107 / 2006.
