Terminal Gate Connection
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Domestic Terminal 2 (T2) of Cairns Airport consists of three areas:
- The Check-in area with security check has access to departures bus bays & Australian Air Express. It offers common-use check-in & arrivals areas, five aerobridges, a new arrivals hall, airline lounges on level 1; a VIP room and meeting rooms; 19 retail outlets, and outdoor seating.
- The Departure Lounge in the center has access to gates 14 - 22 and offers food & drink, shops, currency exchange; a Qantas Service desk with an escalator & elevator to the Qantas Club.
- The Baggage claim area has access to arrivals gate 2, and arrivals bus bays.
The new lounge for Virgin Australia opened recently.
The International Terminal 1 (T1) of Cairns Airport:
- The Arrivals area is on the ground level with Customs & Security, a baggage claim area & currency exchange.
-The Departures area is on Level 1 check-in facilities, with a departure lounge (offering more specialty and food & drink outlet,, duty-free and currency exchange) has access to the departure gates 1 - 6.
Other amenities and services inside the two terminals include: fee-based WiFi access, hotel boards with free telephones; ATM machines and currency exchange, a mailbox, food & drink and retail concessions, baggage trolleys and baggage storage. Travelex ATM machines with the following currencies are available at: Terminal 1 (AUD, NZD, PGK & JPY); and Terminal 2 (AUD, USD, PGK).
The International terminal also has shower facilities. Note that terminal operations (including shops & cafes, pre- and post-security) are usually open according to flight schedules. Duty-free stores have recently been added. Both terminals have their own tourist information center in their respective Arrivals areas. Also in both terminals baggage storage is available (tel. 0421 585 918). Lockers (for small bags & hand bags) are at front of Domestic carpark.
In March 2017, Aelia Duty Free opened in both Arrivals & Departures.