Overview

Public transportation from Cancun Airport to your destination: note that there are no cars or taxis parked outside, nor can you flag down a taxi to take you to your hotel. Arriving passengers without reservation must pay for the transfer service at any of the transportation desks at the arrivals area of their terminal, or make reservation with any other Cancun transportation company authorized by the Airport.  Driving distance to city center is about 20 minutes. 

1. For transportation to your lodging,
 call toll-free from US & Canada at 1-888-414-0017, or from Mexico at 01-800-822-7116; or direct at +52 998-848-0335.   
2. The 'CancunShuttle.com' provides safe and reliable transportation from the Airport to all hotels and other destinations in Cancun & Riviera Maya. 

U.S. News & World Report quoted:
   "Cancún has an excellent bus system that motors through the Hotel Zone on Boulevard Kukulcán as well as Avenida Tulum in the downtown area. You can flag down drivers along the strip; once inside the bus, you'll find the stop-request button located above the handrails. Cancún buses charge a flat rate of 8.5 Mexican pesos per ride. (Be sure to have Mexican currency on hand.) If you'd like to travel in luxury, Bus One is the only air-conditioned bus in the Hotel Zone and costs 11 pesos. There are also regional buses that take tourists to and from Chichen Itza and nearby tourist towns like Tulum and Playa Carmen. These buses leave from the downtown area at the intersection of Avenida Tulum and Uxmal."

What you need to know:

Only approved companies are authorized to make passenger pickups. Cash upon arrival is strictly prohibited. 
The 'Airport Price' is the price you pay at the Airport if you don't have a reservation. The 'Online Price' offers a discount.
'Reserve Now' is the price some transfers offer, which is the lowest rate available for that transfer for the date requested. The online reservation system can book your transfer in a few easy steps at the lowest price, and secured credit card paymen via Paypal saves even more. Confirmation will be sent via e-mail. On arrival a Cancun representative with an orange vest holding a sign 'Cancun Shuttle' will meet you outside Arrivals.
CancunShuttle.com also has representatives at Cancun hotels & the Riviera Maya.  

Rental cars: If at all possible reserve online - you save money,  time & a lot of aggravation due to overcharge and add-ons!  When you get to your car, make sure there is an extra tire and tools - in case you need a tire change.  In general, renting a car there is not recommended for various reasons.


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