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Cancun Airport CUN

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CUN Airport Insights & Guide


Key CUN Airport Topics:

Frequent Flier Tips

To help make your experience at Cancun Airport (CUN) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from CUN-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"If you're flying with a Mexican airline, you'll be in Terminal 1. For international flights, check if you're in Terminal 2 or Terminal 3. The signage is pretty clear, but always double-check your boarding pass to avoid any last-minute rush." — Juan P., Puerto Morelos, QR, March 2023

"The free shuttle bus between terminals is a lifesaver, especially during peak hours. It runs every 10-15 minutes, so you won't have to wait long." — Maria G., Playa del Carmen, QR, May 2023

Getting To/From the City

"For a hassle-free ride, book an airport shuttle in advance. It’s more reliable than waiting for a taxi, especially during busy times. Plus, you can often get a better rate." — Roberto L., Cancun, QR, February 2023

"If you're staying in a hotel in the Hotel Zone, the ADO buses are a great, cost-effective option. They’re comfortable and run frequently." — Ana M., Puerto Aventuras, QR, January 2023

Parking

"The multilevel garage near Terminal 2 is the best option if you're looking for covered parking. It's a bit more expensive, but worth it for the convenience and protection from the elements." — Carlos R., Cancun, QR, April 2023

"For long-term parking, consider the off-airport lots. They offer shuttle services to the terminals and are usually more economical." — Lucia T., Playa del Carmen, QR, June 2023

Inside the Airport

"If you have some time before your flight, I highly recommend La Bonita in Terminal 2 for a taste of traditional Mexican cuisine. It's a bit pricier, but the food is worth it." — Sofia H., Cancun, QR, July 2023

"For quick bites, the food court in Terminal 3 has a good variety. You can find everything from fast food to coffee shops." — Diego S., Puerto Morelos, QR, August 2023

Avoiding Delays and Stress

"Get to the airport at least three hours before your international flight. Security can be slow, especially during peak travel seasons." — Laura J., Cancun, QR, September 2023

"Keep an eye on the flight information displays and download your airline's app for real-time updates. It can save you a lot of stress if there are any changes or delays." — Miguel A., Playa del Carmen, QR, October 2023

"Consider using the VIP lounge if you have a long layover. It’s a quiet and comfortable place to relax, with good Wi-Fi and snacks." — Elena V., Cancun, QR, November 2023

Helpful Tips & Resources

Is Benito Juarez, Edo. de Quintana Roo Airport (CUN) airport a bit unfamiliar to you? Look no further than iFly.com for insightful tips and advice. Read on!

  • Upon passing through security, go to the map of CUN's airport to navigate through the terminals, and view the restaurant, bars and shopping options as you head to your gate.
  • Check here for info on lounges or clubs where you might be able to access via a day pass if you're not a member or flying in first class.
  • At times, Benito Juarez, Edo. de Quintana Roo airport has changes to its airlines. Review the airlines that have scheduled flights from Cancun Airport CUN here.
  • Waiting to pick up an arriving passenger? To see where the plane is, when its slated to land, and which terminal it will deplane, use the live flight tracker.
  • Want to find the cheapest flight fare from CUN airport? Compare multiple providers, check directly with airlines, and look into alternative airports.

Getting to Know CUN Airport

Welcome to the online guide for Cancun Airport, the gateway to the famed Mexican city of Cancun and the Riviera Maya. Known for its three expansive terminals and a free shuttle service connecting them, CUN is an airport designed with the convenience of its travelers in mind. This guide will provide an extensive overview of the airport, from navigating its terminals to exploring its vast array of dining and shopping experiences. For those embarking on journeys to or from other global destinations, our essential guide to airports is a handy tool to navigate the world's airports with ease.

Airport News

Travelers heading to Cancun Airport can look forward to new and expanded flight options in 2024. Spirit Airlines is celebrating its 20th anniversary in Cancun with new savings and expanded services, making travel to this popular destination even more accessible. Additionally, seasonal nonstop flights between Memphis and Cancun are set to resume this summer, providing more convenient options for travelers from the Memphis area (sources: PR Newswire, Action News 5).

CUN has three terminals: Terminal 1, Terminal 2, and Terminal 3. Terminal 1 has 7 gates and is used exclusively by Mexican airlines. Terminal 2 has 22 gates and is used by both domestic and international airlines, including Delta, United, and Southwest. Terminal 3 has 12 gates and is used by international airlines such as Air Canada, British Airways, and Lufthansa.

To navigate the airport, passengers should first check which terminal their airline is using. Once inside the correct terminal, there are plenty of signs and information desks to help guide passengers to their departure gate. Each terminal also has a variety of food and retail options for passengers to enjoy before their flight.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

CUN Airport has three terminals, Terminal 1, Terminal 2, and Terminal 3. The terminals are connected by a free shuttle bus service that runs every 10-15 minutes from 5:00 AM to 11:00 PM. The shuttle bus is a convenient way to get between the terminals and takes approximately 5-10 minutes depending on traffic.

If you prefer to walk, Terminal 1 and Terminal 2 are connected by a covered walkway, which takes approximately 10 minutes. Terminal 3 is located a bit further away and is not connected by a walkway. If you need to walk to Terminal 3, plan for a 15-20 minute walk.

Picking Up and Dropping Off Passengers

At CUN Airport, passengers can be picked up and dropped off at designated curbside areas outside each terminal. However, there are strict restrictions on curbside parking, and vehicles cannot be left unattended. Drivers must remain in their vehicles while waiting for passengers to avoid causing congestion and potential safety hazards.

For those who need to wait for arriving passengers, there are cell-phone waiting areas available near each terminal. These areas provide a convenient and free option for drivers to wait until their passengers have arrived and are ready to be picked up. Once passengers are ready, drivers can then proceed to the designated curbside area for pick-up.

Parking Facilities & Options

When it comes to parking at the airport, travelers have several options to choose from. The airport offers both covered and uncovered parking lots, as well as a multilevel garage located near Terminal 2.

If you're looking for a convenient option while waiting for your arriving party, there are cell phone waiting areas available for free at the airport. These areas are located near the airport entrance and are perfect for short-term parking.

For those with disabilities, Cancun Airport offers designated handicapped parking spaces in all parking lots and garages. These spaces are located near the entrances and exits for easy access to the terminals.

If you're looking for a more economical option, off-airport parking lots are available near the airport. These lots offer shuttle service to and from the airport and can be reserved in advance for a hassle-free experience.

Get details about Cancun Airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

CUN provides a variety of ground transportation options to choose from. Visitors can rent a car, take a taxi, use a shared ride service, take an airport shuttle, or use public transportation to get to their destination.

For car rental services, major providers such as Avis, Hertz, and Enterprise are available at the airport. Visitors can easily rent a car and explore the city on their own.

Taxi services are available at the airport, with designated drop-off areas outside the terminal building. Fares may vary depending on the destination, so it is recommended to confirm the fare with the driver before getting into the taxi.

Shared ride services such as Uber and Lyft are also available at the airport. Pickup areas are located outside the terminal building, and there may be restrictions on the number of passengers and luggage allowed.

Airport shuttles are a convenient option for visitors who want to travel to their destination without the hassle of driving. The service is available 24/7, with pickup areas located outside the terminal building. Fares may vary depending on the destination, so it is recommended to check with the shuttle service provider.

Public transportation options such as buses and trains are also available at the airport. Visitors can take the ADO bus to travel to different parts of the city. The bus stop is located outside the terminal building, and fares may vary depending on the destination.

Airport Hotels

Are you looking for the perfect place to rest before or after a long flight? Our comprehensive guide to CUN Hotels offers a variety of options to suit every traveler's needs. From luxury accommodations like the Hilton Garden Inn, located just 0.2 miles from the airport, to budget-friendly options such as the Comfort Inn, we have you covered. For those seeking wellness and relaxation, the OMA Holistic Healing Center is an excellent choice. Explore our guide to find the perfect hotel for your needs, all within close proximity to the airport for your convenience.

Dining, Shopping & Enjoying the Airport

the airport offers a wide variety of dining and shopping options for travelers. Whether you're looking for a quick bite or a sit-down meal, there are plenty of options to choose from. In Terminal 3, travelers can find popular fast-food chains such as McDonald's and Subway. For those looking for a more upscale dining experience, Terminal 2 offers a restaurant called La Bonita, which serves traditional Mexican cuisine. Terminal 1 has a variety of options, including Starbucks, Burger King, and Bubba Gump Shrimp Co.

When it comes to shopping, Cancun Airport has a great selection of stores to choose from. In Terminal 2, travelers can find luxury brands such as Cartier and Hugo Boss. For those looking for souvenirs and gifts, Terminal 3 has a variety of stores selling traditional Mexican crafts and clothing. Terminal 1 has a mix of stores, including a duty-free shop and a convenience store for last-minute travel essentials.

The locations of all food, shops, and services at Cancun Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and newsstands, see your options here.

Passenger Services

CUN Airport is a modern and well-equipped airport that offers a range of passenger services to make your travel experience as comfortable and stress-free as possible.

For those who need to stay connected, free Wi-Fi is available throughout the airport terminals. If you lose an item during your travels, the lost and found office is located in Terminal 2. Families with young children can take advantage of the children's play area, located in Terminal 3. For travelers with special needs, the airport provides a range of services, including wheelchair assistance and accessible restrooms.

Banking services are available in Terminal 2, where you can find ATMs and currency exchange booths. If you require medical assistance, there is a medical center located in Terminal 2, staffed by trained medical professionals who can provide first aid and emergency care.

Flight Status Info

As a traveler, it's important to stay informed about the status of your flight. Cancun Airport offers various resources to help you stay up-to-date with your flight's departure time, gate information, and any possible delays or cancelations.

One helpful resource is the in-airport flight displays (FIDS) located throughout the airport. These displays provide real-time updates on flight departures, arrivals, and gate information. Be sure to check the FIDS regularly to ensure you have the most up-to-date information about your flight.

In addition to the FIDS, many airlines offer mobile phone apps that can alert you about any changes to your flight status. These apps allow you to receive push notifications, text messages, or emails about departure delays, cancelations, or gate changes. Make sure to download your airline's app before your trip and enable notifications to stay informed.

Lastly, passengers can check the status of their flight departure at Cancun Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

CUN, also known as Aeropuerto Internacional de Cancún, is located in the city of Cancun, Mexico. It is the second busiest airport in Mexico and one of the busiest in Latin America, with an average of 25 million passengers handled on a yearly basis.

The airport has three terminals, with Terminal 3 being the newest and largest. It was opened in 2016 and has the capacity to handle up to 9 million passengers per year. Terminal 1 is used for domestic flights and Terminal 2 is used for international flights.

The airport serves as a hub for several airlines, including Interjet, VivaAerobus, and Volaris. The top airlines with the most daily flights are American Airlines, Delta Air Lines, and United Airlines.

On average, CUN Airport handles around 70,000 passengers and 500 flights per day. It serves over 100 destinations, with the top 5 being Mexico City, Monterrey, Guadalajara, Houston, and Miami.

Airport History

The airport, also known as Cancun International Airport, is the second busiest airport in Mexico and serves as a gateway to the popular tourist destination of Cancun and the Riviera Maya.

Here are some significant events in the airport's history:

  • 1970s - The Mexican government selects Cancun as the site for a new tourism development project, which includes the construction of a new airport.
  • 1974 - Construction of the airport begins.
  • 1978 - The airport opens to commercial flights.
  • 1989 - A new terminal building is constructed to accommodate the growing number of passengers.
  • 1999 - The airport undergoes a major expansion project, which includes the addition of a second runway and a new terminal building.
  • 2010 - The airport opens a new Terminal 3, which increases the airport's capacity to handle up to 25 million passengers per year.
  • 2017 - The airport handles a record-breaking 23 million passengers.

Today, Cancun Airport is a modern and efficient airport that serves as a hub for many airlines, connecting passengers to destinations across Mexico, the Caribbean, and the Americas.

Airport Contact Information

For more information about Cancun International Airport, please refer to the following contact details:

  • IATA Code: CUN
  • Airport Website
  • Phone: +52 998 848 7200
  • Email: [email protected]
  • Mailing Address: Cancun International Airport, Carretera Cancún-Chetumal Km 22, Benito Juárez, 77565 Cancún, Q.R., Mexico

Note that the contact information provided here is subject to change by the airport operator(s).