CLT Airport Contact
5501 Josh Birmingham Parkway Charlotte, NC 28208 United States Website for Charlotte Douglas Airport: http://www.charmeck.org
CLT Airport Overview
Charlotte Douglas International Airport CLT is located off I-485, which is accessible via I77 and I-85, and about five miles from the financial district of Charlotte, and is situated near the borders of North and South Carolina. Often regarded as an alternative to Atlanta's Hartsfield-Jackson airport, Charlotte Douglas Airport has recently made the list as one of the top ten airports in the country. With three runways and a fourth to be completed in early 2010, a host of major airlines provide hundreds of daily departures to numerous non-stop destinations, including international cities such as Frankfurt, Munich, London, Mexico City, as well as to the Caribbeans and Central America. Charlotte Douglas is the hub for US Airways which operates out of Concourses C, D and E, and hosts other domestic, foreign and regional airlines. The Airport served over 34.7 million passengers in 2008! For Airport information 24/7 call 311; from outside Mecklenburg County, or if you have trouble connecting to 311, call (704) 336-7600.
The airport has one main terminal which is divided into Concourses A through E. Concourse D is a separate terminal, connected to the main terminal by an underground walkway. Beyond the security checkpoints is The Atrium, a glass-enclosed structure with a tree-lined boulevard dotted with comfortable, white rocking chairs. The Atrium also contains a food court offering primarily fast food and coffee. The Atrium also houses the CLT Business Center. Concourses A-E, the D/E connector and the baggage claim offer food, drink and shopping. Although some passengers complain about the dearth of quality dining options, overall CLT airport receives high marks for service and convenience.
Charlotte Douglas Airport also has a new five-level parking garage and a total of 23,500 parking spaces. It is strongly advised that you allow yourself more time to park on peak travel days (Tue, Wed, Thu), as well as on Sundays and days before/after holidays! If you need to pick up a passenger at the airport, use the free cell phone lot opposite the rental car lot and across the West Daily Deck. Parking facilities are arranged within the circle drive and outside of it. Within the circle drive, right across the passenger terminal are Hourly Decks West & East (first 30 minutes free); behind them is the Daily Lot, followed by Daily Decks West and East. The Remote lot can be accessed via Old Dowd Road, which also connects you to the Long-Term Lots 1 & 2--accessible also from Wilkinson Blvd/Little Rock Road; while the Business Valet and the Overflow Lot are accessible via Wilkinston Blvd/Harlee Avenue. Remote and Long-term lots offer free shuttle service 24/7 with frequent stops.
To get from the Airport to your destination you have the option of renting a car, taking a taxi or limo, bus, or one of the shuttle services available. Keep in mind that all ground transportation is located on the curbside at the lower baggage claim level of the terminal, except CATS buses (Tel: 704-336-7433), which pick up in front of Zone D ticket claim. You can prearrange shuttle service by contacting one of the providers listed on the Visitor Information boards located in Baggage Claim and also includes a listing of licensed transportation companies providing transportation pick-up at the Airport. Note that limousines, Sedans and Contract Van services are available only by pre-arrangement.
Main Terminal / Concourses at Charlotte Douglas CLT Airport The airport has a Main Terminal and 5 Concourses (A, B, C, D, E).