CLT Terminal Maps & Guide
Charlotte Douglas Airport is a modern and well-designed facility, with six concourses labeled A through E, as well as a main terminal building. The airport offers a range of amenities, including free Wi-Fi, charging stations, and a pet relief area. This terminal guide will help you understand and navigate the airport with ease, scroll down for more detailed information.
Maps, Airlines & Amenities
Charlotte Douglas Airport (CLT) Terminals
Airport Terminal Maps
Do you know your specific departure or arrival terminal at Charlotte Airport? Select it from the list of terminal maps below, and use the interactive map to find all available amenities, and even navigate to them, or to another terminal if you're connecting at the airport.
Airport Terminal Layout
CLT Airport has a total of six concourses, labeled A through E, as well as a main terminal building. Concourses A, B, and C are located on the north side of the airport, while Concourses D and E are located on the south side. The main terminal is situated between Concourses A and B.
Concourse A serves American Airlines and its regional partners, while Concourse B serves Delta Air Lines and its partners. Concourse C is home to United Airlines and its partners. Concourses D and E are used by various airlines, including American, Delta, and JetBlue.
Overview of Terminals
Overall, the airport is a modern and well-designed facility, with spacious terminals and plenty of amenities. The main terminal building houses a range of shops, restaurants, and services, including a currency exchange, ATMs, and a post office. Each concourse also has its own selection of dining and shopping options, as well as lounges for eligible passengers.
The airport has made a significant effort to incorporate local art and culture into its design, with exhibits and installations throughout the terminals. Visitors can also enjoy live music performances in various locations around the airport.
Getting Between Terminals
Charlotte Douglas provides a complimentary shuttle service between the main terminal and the various concourses. The shuttle runs 24 hours a day and operates on a continuous loop, with pickups approximately every 10 minutes.
Passengers can also walk between the main terminal and Concourses A and B via a covered walkway, which takes approximately 5-10 minutes. However, walking is not recommended for those traveling to or from Concourses C, D, or E, as the distance is much greater and there are no pedestrian walkways.
Food, Shops & Services
CLT is a hub for American Airlines and is one of the busiest airports in the United States. The airport has a wide range of food and shopping options to keep travelers entertained during their layovers.
Foodies will be delighted to find a variety of dining options, ranging from fast food to sit-down restaurants. The airport has a food court located in the main terminal, which offers a range of options including pizza, burgers, sandwiches, and salads. For those looking for a more upscale dining experience, there are several restaurants located in the concourses, serving everything from sushi to steak.
Travelers looking to do some shopping will find plenty of options at Charlotte Douglas Airport. The airport has a range of shops, including duty-free stores, newsstands, and gift shops. There are also several specialty stores, such as a Harley-Davidson store and a PGA Tour Shop. In addition to shopping and dining, the airport offers a range of amenities, including free Wi-Fi, charging stations, and a pet relief area.
Charlotte Airport has everything travelers need to make their layovers enjoyable. With a wide range of food and shopping options, as well as plenty of amenities, travelers are sure to find something to keep them entertained during their time at the airport.
Locations of Security Checkpoint(s)
CLT Airport has multiple security checkpoints located throughout the airport. The main security checkpoint is located in the atrium of the terminal building, near the entrance to Concourse A. There are also additional security checkpoints located at the entrance to Concourse B, Concourse C, Concourse D, and Concourse E. Passengers are advised to arrive at the airport at least two hours before their scheduled departure time to allow enough time to go through security.
Fast Track Lanes and Locations
The airport offers a TSA PreCheck program for eligible passengers, which allows them to use expedited screening lanes and avoid removing their shoes, belts, and jackets, as well as their laptops and liquids from their carry-on bags. The TSA PreCheck lane is located at the main security checkpoint in the atrium of the terminal building, near the entrance to Concourse A. Additionally, there are CLEAR lanes located at the entrance to Concourse A and Concourse D, which offer expedited screening for eligible passengers who have enrolled in the CLEAR program.
Passport & Immigration Control Locations
Passport and immigration control at Charlotte Douglas is located in the Federal Inspection Services (FIS) area, which is located in the Concourse D/E connector. All international arrivals must go through passport and immigration control before proceeding to baggage claim and customs. The FIS area is equipped with multiple passport control booths and automated passport control kiosks to expedite the process for passengers. After clearing passport control, passengers can collect their checked baggage and proceed through customs before exiting the airport.
TSA and TSA Pre Checkpoints
CLT has TSA and TSA Pre Checkpoints to ensure a smooth and safe screening process for all passengers. TSA Pre Check is a program that allows eligible passengers to enjoy expedited screening, which means they can keep their shoes, belts, and light jackets on, and their laptops and liquids in their bags. To participate in TSA Pre Check, passengers must apply and be approved by the TSA.
Global Entry Locations
Global Entry is a program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Charlotte Douglas Airport has a Global Entry Enrollment Center located in the baggage claim area of the main terminal. This center allows travelers to complete their Global Entry application, interview, and enrollment process in one location. The Global Entry program is a great option for frequent international travelers who want to save time and hassle at customs and immigration.
CLEAR Lane Locations
This airport does not currently have CLEAR Lanes. However, you still might be able to use CLEAR if you are traveling to or from another airport that does. You can easily check CLEAR airport locations and learn more about how to save a ton of time on your next trip!
Limited Time CLEAR Offer
In partnership with iFly, you can now get CLEAR for 2 months free! You can enjoy the convenience of CLEAR on your next trip without the hassle and stress of long lines at the TSA checkpoint. Enrollment is fast and easy.
Airport Lounge Locations
Charlotte Airport offers a variety of lounges for travelers to relax and unwind before their flight. The American Airlines Admirals Club is located in Concourse B, near gate B4. This lounge offers comfortable seating, complimentary snacks and beverages, and high-speed Wi-Fi. The Delta Sky Club is located in Concourse E, near gate E36. This lounge features a bar, showers, and a business center.
The Centurion Lounge by American Express is located in the main terminal, near the intersection of Concourse D and Concourse E. This lounge offers a variety of amenities, including a full bar, shower suites, and a family room. The United Club is located in Concourse A, near gate A7. This lounge offers comfortable seating, complimentary snacks and beverages, and high-speed Wi-Fi. The Club at CLT is located in Concourse D, near gate D3. This lounge features a bar, snacks, and a business center.
Baggage Claim Areas
CLT Airport has baggage claim areas located on the lower level of the terminal. There are four baggage claim areas, each serving a different set of airlines. Baggage claim carousels are clearly marked with the corresponding airline and flight number. Passengers can easily locate their baggage by checking the flight information displays located throughout the baggage claim area. If you need assistance with locating your baggage, airport personnel are available to help.
Luggage Cart Availability
Luggage carts are available for rent at the airport. Carts can be found in the baggage claim areas and throughout the terminal. The cost to rent a cart is $5, which can be paid with cash or credit card. If you need assistance with your luggage, airport personnel are available to help. Additionally, there are luggage porters available for hire who can assist with carrying your luggage to your vehicle or rental car.
Luggage Storage Locations
Charlotte Douglas does not have a left luggage service. However, there are several luggage storage options available near the airport. Some nearby hotels offer luggage storage for a fee, and there are also luggage storage facilities located in the city. If you need to store your luggage for an extended period of time, it is recommended that you research and book a storage option in advance.