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Type Name Terminal Location
Restaurant Brookwood Farms BBQ Main Terminal Center Atrium
Store Sound Balance Main Terminal East Atrium
Store CNBC News Main Terminal East Atrium
Restaurant Chili's Too Main Terminal West Atrium
RestRooms Restrooms Concourse D D5
Restaurant Pinkberry Concourse D D2
Cafe Starbucks Main Terminal Ticketing
Store Brighton Main Terminal Center Atrium
Bar Original Rum Bar and Grill Concourse D D4
Store The Body Shop Main Terminal Center Atrium
Restaurant Burger King Main Terminal Center Atrium
Store Rocky Mountain Chocolate Factory Main Terminal East Atrium
Restaurant Carolina Beer Co. Concourse D D7
Store Pandora Main Terminal East Atrium
Restaurant Cinnabon Main Terminal West Atrium
Store US Airways Club Main Terminal Baggage
Restaurant Salsarita's Concourse E E27
Cafe Starbucks Main Terminal East Atrium
ATM ATM Concourse A A6
MISC Currency Exchange Main Terminal Ticketing
RestRooms Restrooms Concourse B B4
Restaurant Great American Bagel Concourse D D7
ATM ATM Concourse E Central Concourse
MISC Currency Exchange Main Terminal Center Atrium
RestRooms Restrooms Concourse E E5
Cafe Starbucks Main Terminal East Atrium
RestRooms Restrooms Concourse B B7
Store CNBC News Concourse B B4
RestRooms Restrooms Concourse E E3
Store Shades of Time Main Terminal Center Atrium
Restaurant Jamba Juice Main Terminal East Atrium
Store Brooks Brothers Main Terminal Center Atrium
Store Best Buy Express Main Terminal East Atrium
Restaurant A Taste Of Carolina Concourse B B6
ATM ATM Main Terminal Ticketing
ATM ATM Concourse C C9
Bar First In Flight Lounge Main Terminal Center Atrium
Store Airport Wireless Main Terminal East Atrium
Restaurant Farmers Market Concourse E Concourse Middle
Store Shades of Time Concourse D D2
Store Duty Free Americas Main Terminal Center Atrium
RestRooms Restrooms Concourse D D4
RestRooms Restrooms Main Terminal West Atrium
RestRooms Restrooms Concourse A A6
Store CLT News Main Terminal East Atrium
Cafe Starbucks Concourse E E28
RestRooms Restrooms Concourse E E25
ATM ATM Concourse D D7
ATM ATM Main Terminal East Atrium
Restaurant Fresh Attractions Concourse C C11
Store Queen City Gifts & News Main Terminal West Atrium
RestRooms Restrooms Main Terminal Baggage
Restaurant Brioche Doree Concourse E E27
Store Terminal Getaway Spa Main Terminal Center Atrium
Cafe Stock Car Cafe Concourse B B10
Restaurant Wolfgang Puck Gourmet Express Concourse C C17
Restaurant Bad Daddy's Burger Bar Concourse C C4
Restaurant Salsarita's Main Terminal Center Atrium
Cafe Coca Cola 600 Cafe Main Terminal East Atrium
Store Johnston & Murphy Main Terminal East Atrium
Restaurant Explorer Lounge Concourse E E27
Store InMotion Entertainment Main Terminal East Atrium
Store New York Times Book and News Main Terminal West Atrium
RestRooms Restrooms Concourse C C10
Cafe Starbucks Concourse B B10
Restaurant Burger King Concourse E E25
Cafe Starbucks Concourse C C11
ATM ATM Main Terminal West Atrium
Restaurant Quiznos Sub Main Terminal Center Atrium
RestRooms Restrooms Concourse C C7
RestRooms Restrooms Concourse A A4
Restaurant Pino Gelato Concourse B B6
Store PGA Tour Shops Main Terminal East Atrium
Store Brookstone Main Terminal Center Atrium
Store Charlotte's Landing Concourse A A3
ATM ATM Main Terminal Baggage
Store Carolinas NewsBeat Concourse E E11
Restaurant Phillips Famous Seafood Concourse C C13
Cafe Ciao Gourmet Market Concourse D D2
Restaurant Papa John's Main Terminal Center Atrium
Restaurant Wendy's Concourse A A5
Store Executive Shoeshine Main Terminal East Atrium
Restaurant Farmer's Market Concourse B B8
Store Charlotte's got a lot. Concourse B B10
Bar Uptown Bar & Grill Concourse A A6
Store Lacoste Main Terminal East Atrium
Restaurant The Local Concourse D D7
Store EA Sports Main Terminal East Atrium
Store Erwin Pearl Main Terminal Concourse Entrance
Restaurant TCBY Concourse C C11
Cafe Starbucks Main Terminal West Atrium
Store Execusive Shoeshine Concourse E E21
Store News South Travelmart Concourse B B6
Restaurant Tequileria Main Terminal East Atrium
Restaurant Einstein Bros Bagels Concourse E E3
Bar Fox Sports Bar Concourse E Concourse Middle
RestRooms Restrooms Concourse E E20
Restaurant TCBY Main Terminal Center Atrium
Store Executive Shoeshine Main Terminal West Atrium
RestRooms Restrooms Concourse A A7
RestRooms Restrooms Main Terminal East Atrium
Restaurant Phipps Bistro Concourse A A4
Store CNBC News Concourse C C15
Store News South Travelmart Concourse E E26
Restaurant Genghis Grill Main Terminal Center Atrium
Restaurant Pronto Concourse E E10
Store On The Square Gift & News Main Terminal East Atrium
Restaurant Cinnabon Concourse A A5
RestRooms Restrooms Concourse E E13
Restaurant California Pizza Kitchen Concourse B B4
Store Charlotte News Concourse E E5
Restaurant Hissho Sushi Main Terminal Center Atrium
Restaurant Great American Bagel Concourse B B9
Store Brookstone Main Terminal East Atrium
Store Carolinas NewsBeat Concourse D D4
RestRooms Restrooms Main Terminal Baggage
Restaurant Beaudevin Main Terminal Center Atrium
MISC Currency Exchange Concourse D D2
RestRooms Restrooms Main Terminal Ticketing
Store Duty Free Americas Concourse D D4
Restaurant Speedway Grill & Cafe Concourse E Concourse Middle
Cafe Sbarro Concourse C C6
Restaurant Hissho Sushi Concourse D D2
Store Taxco Sterling Co. Main Terminal Center Atrium
Store News2You Concourse C C7
Restaurant Bojangles Concourse B B9
ATM ATM Concourse B B8
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Charlotte Douglas CLT Terminal Map CLT Concourse A CLT Concourse B CLT Concourse C CLT Concourse D CLT Concourse E CLT Main Terminal

MAIN TERMINAL / CONCOURSES AT Charlotte Douglas CLT

Charlotte Douglas Airport Passenger Pickup/Dropoff, Paging Information, TSA Pre-check & Priority Lanes, Getting Around CLT,  International Arrivals, Terminal Layout & Details,  and important telephone numbers:

During 2017, Passengers are urged to read the IMPORTANT NOTICE at the introductory page - allowing for plenty of time to get to their Terminal: 


Passenger Pickup/Dropoff:  
Available at curbside, car cannot be unattended.  If you need more time, park in the Hourly Deck or use the free Cell Phone Waiting Lots (please refer to 'Airport Parking' page). 
For Paging and Information call 704-359-4013. C/DIAL, a 24/7 multi-lingual information center, can be reached at 704-359-4910. The Welcome Center / Visitor Services can be contacted at 704-359-4027. For Airport information 24/7 call 311; outside of Mecklenburg County call (704) 336-7600. C/DIAL.
TSA Pre-check & Priority Lanes:  Eligible TSA Pre-check passengers of US Airways, American, Delta & United travelers may access the TSA Pre-check lane at security checkpoint B for expedited screening. Priority Lanes: 'Preferred' or 'Elite' airline customers may use these lanes for faster access through security checkpoints B &  D. 
TSA  security checkpoint hours and processing methods
:
- Checkpoint A: Standard  4a.m-7:45pm - with standard passenger processing (SPP)
- Checkpoint B: Standard, Main Pre-check 4:30am-8:15pm - with TSA PreCheck & SPP
- Checkpoint C: Standard, Flex Lanes 5:30am-9:15pm - with SPP
- Checkpoint D: Main Pre-check, Preferred 4am-10:45pm - with TSA Pre-Check & Preferred
- Checkpoint E: Standard, Mon-Fri 6am-9:45pm; Sat/Sun 6:30am-10:15pm - with SPP & employees.
TSA: arrive two hours prior to scheduled departure.  TSA Contact: tel. 1-866-289-9673 or email: TSA-ContactCenter@dhs.gov or @AskTSA
Getting Around:  Concourses A through E surround the main terminal - no shuttle service is needed. 
Ground Transport: All modes of transportation at Charlotte Douglas International, except CATS buses, are located at the curbside of the lower baggage claim level of the main passenger terminal. CATS buses pick up in front of Zone D baggage claim.
International Arrivals: Unless you have gone through US customs clearance by participating airports in Canada and the Caribbean, you need to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag (the tag should indicate layover and final destination Airport Codes).

The passenger terminal complex at Charlotte Douglas Airport consists of a large main terminal with Arrivals & Departures levels and Concourses A through E.
(American Airlines, including American Eagle & American Connection, currently use Concourses B through E):
  The Arrivals level houses the baggage claim with carousels A1, A2 & A3 to the left, B & C in the Center and D & E to the right , with an Information counter, ATM machine, 'Special Areas' between B & C carousels.  Concessions are located close to the entrance doors.
   The Departures level of the main terminal houses the check-in facilities at the entrance and 5 security checkpoints thereafter or each of Concourses A, B, C, D & E (checkpoints A & D open 4:15am, B & C open 5:15am). Food & drink, retail concessions, & ATMs are available on the Departures level, its Atrium & at all concourses; while Charging Stations are disbursed throughout the Concourses. All boarding areas offer food & drink & retail concessions and other amenities.
The two security checkpoints at the East side connect to the A & B boarding areas; 
the two security checkpoints at the West side connect to C & D gates;
the security checkpoint at the Northwest side connects to E gates
    The Atrium is a  glass-enclosed structure within the Departures level -  with a tree-lined boulevard dotted with comfortable white rocking chairs and surrounded by concessions & services (including on upper level a chapel, TSA pre-check pre-enrollment center and the  the USO lounge).
      Concourse A with gates A1-A12 is currently served by Air Canada, Delta, Frontier, JetBlue, Southwest, United & ViaAir airlines. Concourse A can be accessed from the ticketing level. Near gate A6 is an ATM & a charging station.  
      Concourse B with gates B1-B16 is currently served by American Airlines only, and can be accessed from the Atrium. There are 2 charging stations at B4 & B10 and an ATM near B10.   (By July 2016, 10 more gates will be added.)
      Concourse C with gates C2-C19 is currently served by American Airlines only, and can be accessed from the Atrium. The American Airlines Admirals Club & Business Center is at the entrance of Concourse C. Charging stations are at /near gate C4, C10 & C15 and an ATM at C9.
      Concourse D with gates D1-D13 is currently served by American Airlines & Lufthansa, and can be accessed from the ticketing area. It handles all international arrivals without customs preclearance.  A charging station is at D3, an ATM near D7 and currency exchange at D1/D2.
      Concourse E with gates E1-E38 is currently served by American Airlines only, and can be accessed from the ticketing area. The y-shaped gateway  starts with gates E1-E9, and then divides:  to the right to gates E10-E19; to the left to gates E20-E38a-b. A charging station is near E11, with an ATM in close proximity thereto.

- The American Admirals Club & Business Center is located near the entrance to Concourse C. 
- The American Admirals Club is between B3 & B5; 
- The USO Center is near the Information counter in the ticketing area.
- ATMs are in all areas of the terminal
- Currency exchange service is available in the check-in area and at Concourse D
- A wide range of food & drink, shops & services are available in all areas of the terminal.

NOTE: 
While one major project has now been completed -  other major airport projects are lined up to be completed up to 2019 (see 'Present & future Airport Developments' in the introductory page of this site.)

Important CLT Airport telephone numbers: 
Airport Information: 704-359-4013
Administration Fax: 704-359-4030
Aviation Department (Main Switchboard): 704-359-4000; toll-free: I-800-FLY-CDIA
Law Enforcement & Emergency: 704-359-4012
Parking: 704-359-4038
Paging & Information: 704-359-4013
Visitor Information Center: 704-359-4027