Main Terminal / Concourses at Charlotte Douglas CLT Airport
CLT Airport Layout, Getting Around, International Arrivals, Concourses & gates, Amenities/Services, & CLT telephone numbers:
Passenger Pickup/Dropoff: Available at curbside, car cannot be unattended. If you need more time, park in the Hourly Deck or use the free Call Phone Waiting Lot (please refer to 'Airport Parking' page).
Charlotte Douglas Airport has one main passenger terminal with Concourses A through E. The Departures level of the main terminal has in the center the Atrium, a ticketing & departures area with 4 security checkpoints, with access to the concourses (counterclockwise): Concourse A, B, C, D & E. The east side of theTerminal's departures level connects to Concourses D/E; the west side connects to Concourses A; and the south sides connects to Concourses B & D.
The Atrium is a glass-enclosed structure with a tree-lined boulevard dotted with comfortable white rocking chairs and surrounded by concessions & services. Opposite from the Atrium is the ticketing area and on either side the security checkpoints leading to the concourses.
For Paging and Information call 704-359-4013. C/DIAL, a 24/7 multi-lingual informaton center, can be reached at 704-359-4910. The Welcome Center / Visitor Services can be contacted at 704-359-4027. For Airport information 24/7 call 311; outside of Mecklenburg County call (704) 336-7600. C/DIAL.
TSA Pre-check is now available to select frequent flyers, including CBP members. Also, eligible TSA Pre-check passengers of US Airways, American, Delta & United travelers may access the TSA Pre-check lane at security checkpoint B for expedited screening.
Getting Around: 1. There are now five security checkpoints with a total of 20 lanes. Checkpoints A & D open 4:15am, B & C open 5:15am.
2. Concourses A through E surround the main terminal - no shuttle service is needed.
3. All modes of transportation at Charlotte Douglas International, except CATS buses, are located at the curbside of the lower baggage claim level of the main passenger terminal. CATS buses pick up in front of Zone D baggage claim.
International Arrivals: Unless you have gone through US customs clearance by participating airports in Canada and the Caribbean, you need to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag (the tag should indicate layover and final destination Airport Codes).
Concourse A can be accessed from the ticketing level. It houses currently Air Canada, AirTran, American, American Eagle, American Connection, Delta & Delta Connection, and United & United Express, has gates A1-12 and some eateries.
Concourse B can be accessed from the Atrium. It houses currently for US Airways only. This gateway includes gates B1 to B16 and some eateries and shops. The US Airways Club is between gates B3 and B5.
Concourse C can be accessed from the Atrium. It houses currently for US Airways /US Airways Express only. This gateway includes gates C2 to C19 and some eateries and shops. US Airways Special Services is near gte C9. The US Airways Club is a the entrance of Concourse C.
Concourse D can be accessed from the ticketing area. It houses currently for JetBlue, Lufthansa & US Airways, and handles all international arrivals without customs preclearance. This gateway includes gates D1 to D13 and some eateries and shops and the US Airways Club. Near the Coca Cola Cafe is the connector to Concourse E.
Concourse E can be accessed from the ticketing area. It houses presently US Airways Express. The y-shaped gateway with 36 gates includes gates E1 to E9, and then divides to the right to gates E10 to E19, and to the left to gates E20 to E38. A number of eateries and shops are disbursed in this Concourse. The US Airways Special services is near E20.
Amenities and services in the terminal & concourses: Free WiFi access, the AeroClinic, a Visitor Information Center & Airport Services Counter. Beyond the security checkpoints is The Atrium, The Atrium also contains a food court offering primarily fast food and coffee, and houses the CLT Business Center. Concourses A through E, the D/E connector and the baggage claim offer food & drink establishments and shops. NOTE: The chapel & USO Lounge are above the Atrium, accessible by stairway or elevator.
The new 'Airspace Lounge' near Concourse B's security checkpoint, is available to all passengers (day-pass starts at $20), and offers work areas, free food and beverage service and free Wi-Fi.
Important CLT Airport telephone numbers:
Airport Information: 704-359-4013
Administration Fax: 704-359-4030
Aviation Department (Main Switchboard): 704-359-4000; toll-free: I-800-FLY-CDIA
Law Enforcement & Emergency: 704-359-4012
Parking: 704-359-4038
Paging & Information: 704-359-4013
Visitor Information Center: 704-359-4027
Passenger Pickup/Dropoff: Available at curbside, car cannot be unattended. If you need more time, park in the Hourly Deck or use the free Call Phone Waiting Lot (please refer to 'Airport Parking' page).
Charlotte Douglas Airport has one main passenger terminal with Concourses A through E. The Departures level of the main terminal has in the center the Atrium, a ticketing & departures area with 4 security checkpoints, with access to the concourses (counterclockwise): Concourse A, B, C, D & E. The east side of theTerminal's departures level connects to Concourses D/E; the west side connects to Concourses A; and the south sides connects to Concourses B & D.
The Atrium is a glass-enclosed structure with a tree-lined boulevard dotted with comfortable white rocking chairs and surrounded by concessions & services. Opposite from the Atrium is the ticketing area and on either side the security checkpoints leading to the concourses.
For Paging and Information call 704-359-4013. C/DIAL, a 24/7 multi-lingual informaton center, can be reached at 704-359-4910. The Welcome Center / Visitor Services can be contacted at 704-359-4027. For Airport information 24/7 call 311; outside of Mecklenburg County call (704) 336-7600. C/DIAL.
TSA Pre-check is now available to select frequent flyers, including CBP members. Also, eligible TSA Pre-check passengers of US Airways, American, Delta & United travelers may access the TSA Pre-check lane at security checkpoint B for expedited screening.
Getting Around: 1. There are now five security checkpoints with a total of 20 lanes. Checkpoints A & D open 4:15am, B & C open 5:15am.
2. Concourses A through E surround the main terminal - no shuttle service is needed.
3. All modes of transportation at Charlotte Douglas International, except CATS buses, are located at the curbside of the lower baggage claim level of the main passenger terminal. CATS buses pick up in front of Zone D baggage claim.
International Arrivals: Unless you have gone through US customs clearance by participating airports in Canada and the Caribbean, you need to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag (the tag should indicate layover and final destination Airport Codes).
Concourse A can be accessed from the ticketing level. It houses currently Air Canada, AirTran, American, American Eagle, American Connection, Delta & Delta Connection, and United & United Express, has gates A1-12 and some eateries.
Concourse B can be accessed from the Atrium. It houses currently for US Airways only. This gateway includes gates B1 to B16 and some eateries and shops. The US Airways Club is between gates B3 and B5.
Concourse C can be accessed from the Atrium. It houses currently for US Airways /US Airways Express only. This gateway includes gates C2 to C19 and some eateries and shops. US Airways Special Services is near gte C9. The US Airways Club is a the entrance of Concourse C.
Concourse D can be accessed from the ticketing area. It houses currently for JetBlue, Lufthansa & US Airways, and handles all international arrivals without customs preclearance. This gateway includes gates D1 to D13 and some eateries and shops and the US Airways Club. Near the Coca Cola Cafe is the connector to Concourse E.
Concourse E can be accessed from the ticketing area. It houses presently US Airways Express. The y-shaped gateway with 36 gates includes gates E1 to E9, and then divides to the right to gates E10 to E19, and to the left to gates E20 to E38. A number of eateries and shops are disbursed in this Concourse. The US Airways Special services is near E20.
Amenities and services in the terminal & concourses: Free WiFi access, the AeroClinic, a Visitor Information Center & Airport Services Counter. Beyond the security checkpoints is The Atrium, The Atrium also contains a food court offering primarily fast food and coffee, and houses the CLT Business Center. Concourses A through E, the D/E connector and the baggage claim offer food & drink establishments and shops. NOTE: The chapel & USO Lounge are above the Atrium, accessible by stairway or elevator.
The new 'Airspace Lounge' near Concourse B's security checkpoint, is available to all passengers (day-pass starts at $20), and offers work areas, free food and beverage service and free Wi-Fi.
Important CLT Airport telephone numbers:
Airport Information: 704-359-4013
Administration Fax: 704-359-4030
Aviation Department (Main Switchboard): 704-359-4000; toll-free: I-800-FLY-CDIA
Law Enforcement & Emergency: 704-359-4012
Parking: 704-359-4038
Paging & Information: 704-359-4013
Visitor Information Center: 704-359-4027
iFlyer Community
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Another busy day in our parking lots. Make sure to use Cell Phone Lot 2 when picking up passengers. Directions/map: http://t.co/cpgzmZNiyR
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Parking is congested. Make sure to plan enough time to find a space and go through security. More #traveltips here: http://t.co/Zw7CogC8xy
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Make sure to allow enough time to go through security, and remember, all gates and concourses are accessible through any checkpoint
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Business and Curbside Valet, Long Term Lot 4 and Daily North are open. Check parking status here: http://t.co/b1ofaR6nah
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