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Dallas Fort Worth (DFW) Airport |
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- DFW Airport Contact
3200 E. Airfield Drive
Dallas, TX 75261
United States
Phone: 9729738888
Email: AirportInfoCenter@dfwairport.com
Website for Dallas Fort Worth Airport: http://www.dfwairport.com
- DFW Airport Overview
The Dallas Fort Worth International Airport DFW, or better known as "DFWA", is located 18 miles from downtown Dallas and 24 miles from downtown Fort Worth, both in the State of Texas. It covers an area of nearly 30 square miles, has seven runways and is host to 20 major airlines (13 domestic, 7 foreign) reaching 173 national and international destinations, and is a large hub for American Airlines. In terms of World Ranking, Dallas Fort Worth Airport ranks third in operations and seventh in passengers! In 2006 it completed the International Terminal - Terminal D - bringing the total number of Terminals to five. As Terminals A, B, C and E are conveniently linked together, there is a short distance from curb to plane. However, due to the long concourses and the distance between the terminals it DFW Airport now has "Skylink", the world’s largest high-speed airport train, linking the existing terminals to the new DFW international airport terminal. The Art Work exhibited, and services offered, by DFW demonstrate true Texan spirit.
- Baggage Carts / Skycap at Dallas Fort Worth DFW Airport
Baggage Carts are available at the entrances and exits and in the Baggage Claim area.
Skycap service is also available throughout the airport to persons needing special assistance.
- Baggage Claim at Dallas Fort Worth DFW Airport
Baggage claim carousels are located just outside the secured terminal area. The upper-level roadway allows for arriving passenger pick-up.
- Banking / ATM Services at Dallas Fort Worth DFW Airport
ATMs - post-security:
Gates A13, A20, A37- B12, B14, B33 - C8, C21, C28 - D7, D12, D22, D33, D37 - E8, E14, E32
ATMs - pre-security:
Gates A24 - B10 - C12 - D15 Bag Claim, D30 AAFCU , D30 Bag Claim, Terminal D Internat'l Arrivals - E15, E38 Bag Claim
American Airlines Credit Union:
Gates A24 (pre-security) - B10 (pre-security) - C12 - D24 (pre-security)
- Currency Exchange at Dallas Fort Worth DFW Airport
Currency Exchange at DFW Airport:
Travelex - D11, D22 (pre-security), D24, D36, Internat'l Re-Check Area.
- Business Services at Dallas Fort Worth DFW Airport
Power outlets are available in all terminals in various locations. Additionally, a new Guest Services Center is located at Terminal B, Gate B14 for guests to plug in their laptops.
Internet - Dial-up Dataports
Verizon Payphone Dataport: Select payphones have a dataport located on the lower right of the unit.
Internet - High Speed Internet and Phone
AT&T PP2000-i The PP2000-i provides telephone and T-1 internet access. PP2000-i units are in stand-up and sit-down locations. Cost: $.25 per minute
Internet - High Speed Ethernet Ports
AT&T High-Speed Ethernet Port: These ports are located in sit-downand stand-up locations and provide a T-1 internet access via an ethernet cable. Cost: $.25 per minute, or $6.95 for the entire day.
Internet - High Speed Kiosk and Dataports
Neptune Network Kiosk & Dataport: These sit-down devices offer high-speed access via a phone modem or by using the 15? monitor and keyboard. Kiosk Cost: $.25 per minute, $3 minimum Laptop Connection Cost: $6 per hour, $7.50 per day, or 29.95 per month
Internet - Wireless Broadband Access
DFW offers two high-speed wireless providers:T-MobileWayport.
- Concourses at Dallas Fort Worth DFW Airport
There are four terminals – A, B, C, and E.
- Emergency / Medical Services at Dallas Fort Worth DFW Airport
In an emergency dial 911 from a courtesy phone, pay phone or cell phone.
Police Fire Ambulance: Dial 911
Police/Fire/EMS (non-emergency): 972 574 4454
- Flight Information Monitors at Dallas Fort Worth DFW Airport
Flight Information Monitors
Flight Information monitors are located throughout the terminal and concourses.
- Interfaith Chapel / Religious Options at Dallas Fort Worth DFW Airport
The Airport Chaplaincy is a Pastoral Care center serving airline personell and airline passengers of all religious traditions with concern and confidentiality.
The Airport Chaplain is someone available as a caring, understanding listener and pastoral counselor. The Chaplain is accessible at any terminal or Airport facility where there is a need, anytime of the night or day, every day of the week. He is someone who can make contact with local religious leaders and congregations of different faiths.
Chapel Locations at DFW Airport:
DFW Airport Interfaith Chaplaincy - A22 (pre-security) - B28 (post-security) - C15 - D21 - E4 (post-security)
- International Travelers at Dallas Fort Worth DFW Airport
U.S. Customs
Customs and Immigration facilities are located in three terminals: Terminals A, B and E. For additional information on U.S. Customs and Immigration, please visit the following site:
U.S. Customs: www.customs.ustreas.gov
Foreign Currency Exchange
International passengers have the convenience of exchanging currency at Terminal A, Gates A28 and A35; Terminal B, Gates B33 and B36; and Terminal E, Gate E13.
- Internet Access at Dallas Fort Worth DFW Airport
Power outlets are available in all terminals in various locations. Additionally, a new Guest Services Center is located at Terminal B, Gate B14 for guests to plug in their laptops.
Internet - Dial-up Dataports
Verizon Payphone Dataport: Select payphones have a dataport located on the lower right of the unit.
Internet - High Speed Internet and Phone
AT&T PP2000-i The PP2000-i provides telephone and T-1 internet access. PP2000-i units are in stand-up and sit-down locations. Cost: $.25 per minute
Internet - High Speed Ethernet Ports
AT&T High-Speed Ethernet Port: These ports are located in sit-downand stand-up locations and provide a T-1 internet access via an ethernet cable. Cost: $.25 per minute, or $6.95 for the entire day.
Internet - High Speed Kiosk and Dataports
Neptune Network Kiosk & Dataport: These sit-down devices offer high-speed access via a phone modem or by using the 15? monitor and keyboard. Kiosk Cost: $.25 per minute, $3 minimum Laptop Connection Cost: $6 per hour, $7.50 per day, or 29.95 per month
Internet - Wireless Broadband Access
DFW offers two high-speed wireless providers:T-MobileWayport.
- Lost & Found at Dallas Fort Worth DFW Airport
Lost and Found for Terminals A & C - American Airlines (also Terminal B for American Airlines only)
972 425 2465
Lost and Found for Terminal E - Delta Air Lines
972 574 4409
Lost and Found for Terminal B and all other Airport grounds (For out-of-area calls)
972 574 0172
866 DIAL DFW
- Mail Center / U.S. Post Office at Dallas Fort Worth DFW Airport
U.S. Post Office
Phone: 972 456 2000
- Main Terminal / Concourses at Dallas Fort Worth DFW Airport
There are four terminals – A, B, C, and E.
- People With Special Needs / Persons With Disabilities at Dallas Fort Worth DFW Airport
Special assistance for elderly and/or disabled passengers should be arranged directly with your airline in advance.
DFW Airport offers handicap accommodations throughout the airport, including our parking areas. Please contact the Airport Administrative Offices for more information:
Main Number: 972 574 8888
DPS Information Hotline: 972 574 5530
Travelers Aid Dallas/Fort Worth: 972 574 4420
TDD Telephones:
TDD Telephones, amplified receivers and lowered telephones are available throughout all terminals and may also be used as courtesy phones for Airport Services.
- Pets / Animals at Dallas Fort Worth DFW Airport
Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:
Tips for Traveling with Pets:
· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
Give yourself plenty of time for check-in so there is no rushing and everything is done properly.
- Restrooms at Dallas Fort Worth DFW Airport
Restrooms are conveniently located throughout the terminal and concourses.
- Security at Dallas Fort Worth DFW Airport
Security at DFW Airport:
The Skylink high-speed train, inside security, connects all five terminals with an average ride time of less than 5 minutes.
DFW Passenger Security Checkpoint Morning Openings
Terminal A: -Gate A12 – 4:45 a.m.; Gates A21 and A35 – 4:30 a.m.
Terminal B: - Gate B9 – 4:30 a.m.; Gate B19 – 5:15 a.m.; Gate B30 – 4:15 a.m.
Terminal C: - Gate C10, C21 and C30 – 4:45 a.m.; Gate C20 – 5:30 a.m.
Terminal D: - Gate D18 – 4:15 a.m.; Gate D22 – 6:00 a.m.; Gate D30 – 4:30 a.m.
Terminal E: - Gates E7 and E8 – 4:45 a.m.; Gate E15, E16 and E33 – 4:15 a.m.
SECURITY: For the latest Transportation Security Administration travel tips and prohibited items list click on http://www.tsa.gov/public/ or htttp://www.ifly.com/airport-security.
Visas, Immigration, and Customs Information- For detailed information on visa requirements, immigration, and customs, contact the consulate that relates to your destination. For official US immigration and customs information: http://customs.ustreas.gov/xp/cgov/travel.
- Smoking at Dallas Fort Worth DFW Airport
Designated smoking areas are available outside of each terminal entrance. Smoking is not permitted inside of any DFW terminal.
- Telephones at Dallas Fort Worth DFW Airport
Telephone Numbers at DFW Airport:
Main Number - 972 973 8888
Access Control Office - 972 973 5100
Airport Chaplaincy - 972 973 2665
Ambassador Program - 972 574 1495
Central Queue - 972 574 5878
DPS Criminal Hotline - 972 574 5530
Emergency Car Service (Airport Operations Center) - 972 973 3112
FBI Criminal Hotline - 972 574 9322
General Aviation - 972 574 3390
Ground Transportation - 972 574 5878
Lost and Found:
-American Airlines and American Eagle - 972 425 2465
-Terminal D non-American flights - 972 973 5050
-All other Airport grounds - 972 574 4420
Parking Rate Information - 972 574 7275
Police Fire Ambulance-Dial 911
Police/Fire/EMS (non-emergency) - 972 574 4454
TDD (Hearing Impaired) - 972 574 5555
Travelers Aid Dallas/Fort Worth - 972 574 4420
TSA Administrative Office - 469 948 1810
TSA Customer Service Line - 972 304 2755
U.S. Post Office - 972 456 2000 Main Number - 972 973 8888
Access Control Office - 972 973 5100
Airport Chaplaincy - 972 973 2665
Ambassador Program - 972 574 1495
Central Queue - 972 574 5878
DPS Criminal Hotline - 972 574 5530
Emergency Car Service (Airport Operations Center) - 972 973 3112
FBI Criminal Hotline - 972 574 9322
General Aviation - 972 574 3390
Ground Transportation - 972 574 5878
Lost and Found:
-American Airlines and American Eagle - 972 425 2465
-Terminal D non-American flights - 972 973 5050
-All other Airport grounds - 972 574 4420
Parking Rate Information - 972 574 7275
Police Fire Ambulance-Dial 911
Police/Fire/EMS (non-emergency) - 972 574 4454
TDD (Hearing Impaired) - 972 574 5555
Travelers Aid Dallas/Fort Worth - 972 574 4420
TSA Administrative Office - 469 948 1810
TSA Customer Service Line - 972 304 2755
U.S. Post Office - 972 456 2000 Main Number - 972 973 8888
Access Control Office - 972 973 5100
Airport Chaplaincy - 972 973 2665
Ambassador Program - 972 574 1495
Central Queue - 972 574 5878
DPS Criminal Hotline - 972 574 5530
Emergency Car Service (Airport Operations Center) - 972 973 3112
FBI Criminal Hotline - 972 574 9322
General Aviation - 972 574 3390
Ground Transportation - 972 574 5878
Lost and Found:
-American Airlines and American Eagle - 972 425 2465
-Terminal D non-American flights - 972 973 5050
-All other Airport grounds - 972 574 4420
Parking Rate Information - 972 574 7275
Police Fire Ambulance-Dial 911
Police/Fire/EMS (non-emergency) - 972 574 4454
TDD (Hearing Impaired) - 972 574 5555
Travelers Aid Dallas/Fort Worth - 972 574 4420
TSA Administrative Office - 469 948 1810
TSA Customer Service Line - 972 304 2755
U.S. Post Office - 972 456 2000 Main Number - 972 973 8888
Access Control Office - 972 973 5100
Airport Chaplaincy - 972 973 2665
Ambassador Program - 972 574 1495
Central Queue - 972 574 5878
DPS Criminal Hotline - 972 574 5530
Emergency Car Service (Airport Operations Center) - 972 973 3112
FBI Criminal Hotline - 972 574 9322
General Aviation - 972 574 3390
Ground Transportation - 972 574 5878
Lost and Found:
-American Airlines and American Eagle - 972 425 2465
-Terminal D non-American flights - 972 973 5050
-All other Airport grounds - 972 574 4420
Parking Rate Information - 972 574 7275
Police Fire Ambulance-Dial 911
Police/Fire/EMS (non-emergency) - 972 574 4454
TDD (Hearing Impaired) - 972 574 5555
Travelers Aid Dallas/Fort Worth - 972 574 4420
TSA Administrative Office - 469 948 1810
TSA Customer Service Line - 972 304 2755
U.S. Post Office - 972 456 2000 Main Number - 972 973 8888
Access Control Office - 972 973 5100
Airport Chaplaincy - 972 973 2665
Ambassador Program - 972 574 1495
Central Queue - 972 574 5878
DPS Criminal Hotline - 972 574 5530
Emergency Car Service (Airport Operations Center) - 972 973 3112
FBI Criminal Hotline - 972 574 9322
General Aviation - 972 574 3390
Ground Transportation - 972 574 5878
Lost and Found:
-American Airlines and American Eagle - 972 425 2465
-Terminal D non-American flights - 972 973 5050
-All other Airport grounds - 972 574 4420
Parking Rate Information - 972 574 7275
Police Fire Ambulance-Dial 911
Police/Fire/EMS (non-emergency) - 972 574 4454
TDD (Hearing Impaired) - 972 574 5555
Travelers Aid Dallas/Fort Worth - 972 574 4420
TSA Administrative Office - 469 948 1810
TSA Customer Service Line - 972 304 2755
U.S. Post Office - 972 456 2000
- Guest Services at Dallas Fort Worth DFW Airport
Airport Guest Services, Airport Information and Travelers Assistance
If you need assistance or have questions, ask one of DFW Airport's many Ambassadors - they will be happy to help. Airport Information booths are located in each terminal.
Main Number: 972 574 8888
DPS Information Hotline: 972 574 5530
Travelers Aid Dallas/Fort Worth: 972 574 4420
Paging telephones are available in all terminals. These phones have a white or red background with specific instructions for use.
The Guest Services Center is located at Terminal B, Area 14.
The following is a list of Services offered by Dallas Fort Worth Airport: (a) in alphabetical order, (b) "Technology" and (c) "On-Airport Hotels/Golf:
ATMs - see "Bank"
American Airlines Admirals Club - A24 - B6 - C20 -D24
American Airlines Credit Union - see "Bank"
Barber Shop/Salon - B24 - C17
British Airways Executive Club - D21
Cellular Broadband - throughout all Terminals - see "Bank"
Children's Play Area (McDonald's) - D33
Continental Presidents Club - E7
Currency Exchange (Travelex) - see "Currency"
DFW Airport Interfaith Chaplaincy - see "Chapel"
Fax Machine - B14 (Guest Services Center) - B30 Baggage Claim (pre-security / Travelers Aid) - D15 Bag Claim (Outside Security - Travelers Aid)
FedEx Drop Box - D23 - E14
Internet - Free Power & Free Wired Internet - see "Internet"
Guest Services Center - B14
Korean Air Lounge - D21
Laptop Rental (PowerPort) - see "Internet"
Lufthansa Lounge - D21
Luggage Cart - Throughout all Terminals
Manicure - A24 - B24 - D20
Massage Chair (electric) - A13, A18, A20, A29 - B30 - C6, C11, C15, C17, C20, C24, C27 - E-11 Massage Therapist - A24 - B24 - D20
Neptune Networks Kiosk - A10, A20, A22, A24, A26, A35, A37 - B14, B21 - C2, C6, C14, C17, C19, C21, C22, C25, C26, C35, C37 - C2, C6, C14, C17, C19, C21, C22, C25, C26, C35, C37
Pepsi Junior Flyer's Club- B12 - C14
PowerPort- see "Internet"
PowerPort Internet - see "Internet"
Pre-Paid Long Distance Phone Cards - Throughout all Terminals
Priority Pass - B30 - D21 - E7, E10
Samsung mobile Travel Center - A13, A29 - B8, B28 - C8, C27 - E8, E31
Security Checkpoint Mailers - see "Mail"
Shoe Shine - A14, A23, A35 - B10, B20, B28 - C10, C17, C27 - D21, D25, D36 - E14, E36
TDD Phones - Throughout all Terminals
TaxFree Shopping - D30 (pre-security)
The Club at DFW - D21
Travelers Aid - B30 Bag Claim (pre-security) - D15 Bag Claim (pre-security)
Travel Insurance (Travelex) - D11, D22 (pre-security), D24, D36, International Re-Check Area
U.S. Mail Drop & Stamp Machine - see "Mail"
Western Union (Travelers Aid) - B30 Bag Claim (pre-security) - D15 Bag Claim (pre-security)
Wi-Fi (T-Mobile) - Throughout all Terminals
TECHNOLOGY
Airport Wireless - A36, B10
Apple Electronics (Automated Shopping) - A29, B12, C2, C8, D24
Best Buy Express - B29, E33
Cellular and Computer Accessories Store - A17
Free Power & Free Wired Internet - A20, B35
Guest Services Center - B14
NeatReceipts - A17, C7
Neptune Networks Kiosk - A10, A20, A22, A24, A26, A35, A37, B14, B21, C2, C6, C14, C17, C19, C21, C22, C25, C26, C35, C37, E6, E14, E17
PowerPort - A13, B12, C12, D12, D30, E11
Samsung Product Display - C27
Samsung mobile Travel Center - A13, A29, B8, B28, C8, C27, E8, E31
Sony Electronics (Automated Shopping) - A13, C11, D20
Techshowcase - C10
ON-AIRPORT HOTEL / GOLF
Grand Hyatt DFW International Terminal D; TEL. 972-973-1234
Hyatt Regency DFW Hotel; TEL. 972-453-1234
Bear Creek Golf Club; TEL. 972-456-3200
Need to see information on another airport facility? Be sure to visit the iFly Airport Search page to select another airport and get details such as flight status and flight tracking, terminal maps, terminal services (food, bars, and shops), security wait times, weather, airport delays, destinations served and much more.
