- DFW Airport Contact
3200 E. Airfield Drive
Dallas, TX 75261
Phone: (972) 574-8888
Website for Dallas Fort Worth Airport: http://www.dfwairport.com/
- DFW Airport Overview
The Dallas Fort Worth International Airport DFW, which is located 18 miles from downtown Dallas and 24 miles from downtown Fort Worth, is a large American Airlines hub that is also served by more than 20 other airlines. The airport consists of four narrow and crescent shaped terminal buildings that are linked by terminal buses. This configuration is convenient for departing and arriving passengers as there is a short distance from curb to plane. However, the long concourses and the distance between the terminals sometimes leave transit passengers to sprint to their connecting gate. Dallas DFW airport has alleviated this problem with Skylink, the world’s largest high-speed airport train, which links the existing terminals to the new DFW international airport terminal.
- Baggage Carts / Skycap
Baggage Carts are available at the entrances and exits and in the Baggage Claim area. Skycap service is also available throughout the airport to persons needing special assistance.
- Baggage Claim
Baggage claim carousels are located just outside the secured terminal area. The upper-level roadway allows for arriving passenger pick-up.
- Banking / ATM Services
ATMs are located throughout the terminal and concourses.
- Business Services
Internet - Business Center: Laptop Lane Business Center By Wayport.
Features individual offices with T-1 access, computer, phone, fax/printer.
Cost: $5 for the first 5 minues, $.65 per minute thereafter.
Power outlets are available in all terminals in various locations. Additionally, a new Guest Services Center is located at Terminal B, Gate B14 for guests to plug in their laptops.
- Concourses
There are four terminals – A, B, C, and E.
- Emergency / Medical Services
In an emergency dial 911 from a courtesy phone, pay phone or cell phone.
Police Fire Ambulance: Dial 911
Police/Fire/EMS (non-emergency): 972 574 4454
- Flight Information Monitors
Flight Information Monitors
Flight Information monitors are located throughout the terminal and concourses.
- Interfaith Chapel / Religious Options
The Airport Chaplaincy is a Pastoral Care center serving airline personal and airline passengers of all religious traditions with concern and confidentiality.
The people in need are at the Airport every day, and some visit DFW Airport once in a lifetime. The Airport Chaplain serves them all, whatever their religious tradition.
Chaplain
The Airport Chaplain is someone available as a caring, understanding listener and pastoral counselor. The Chaplain is accessible at any terminal or Airport facility where there is a need, anytime of the night or day, every day of the week. The Chaplain is someone who extends the hand of a friend in helping members of the Airport community make contact with local religious leaders and congregations of their own faith.
Chapel Locations
Four chapels are located through DFW Airport’s four terminals to provide airline passengers or employees a place to spend quiet time and time for meditation. The chapels are located at:
Terminal A, Gate A22 (Before Security)
Terminal B, Gate B28 (After Security)
Terminal C, Gate C15 (Before Security)
Terminal E, Gate E4 (After Security)
Chapel Services
Catholic and Protestant services are available on Sundays as well as some holidays and holy days. Please call the Chaplaincy office for times and locations.
A Rabbi and Hindu are available if needed. Prayer rugs are provided in all chapels.
Sunday Services
7:00 a.m. Terminal C
8:00 a.m. Terminal E
8:30 a.m. & 10:30 Terminal B
9:30 a.m. Terminal E
Telephone Numbers
Main Number: 972 574 2665
Fax: 972 574 5888
Mailing Address
P.O. Box 610445
DFW Airport, Texas 75261
Head Chaplin
""DD"" Hayes
Telephone: 817 797 4462
E-mail: preach21@juno.com - emergency
Office Manager
Marge Wick
972 574 2665
972 574 5889
E-mail: mailto:dfwchap3@airmail.net
- International Travelers
U.S. Customs
Customs and Immigration facilities are located in three terminals: Terminals A, B and E. For additional information on U.S. Customs and Immigration, please visit the following site:
U.S. Customs: www.customs.ustreas.gov
Foreign Currency Exchange
International passengers have the convenience of exchanging currency at Terminal A, Gates A28 and A35; Terminal B, Gates B33 and B36; and Terminal E, Gate E13.
- Internet Access
Power outlets are available in all terminals in various locations. Additionally, a new Guest Services Center is located at Terminal B, Gate B14 for guests to plug in their laptops.
Internet - Dial-up Dataports
VERIZON PAYPHONE DATAPORT Select payphones have a dataport located on the lower right of the unit.
Internet - High Speed Internet and Phone
AT&T PP2000-i The PP2000-i provides telephone and T-1 internet access. PP2000-i units are in stand-up and sit-down locations. Cost: $.25 per minute
Internet - High Speed Ethernet Ports
AT&T HIGH SPEED ETHERNET PORT These ports are located in sit-downand stand-up locations and provide a T-1 internet access via an ethernet cable. Cost: $.25 per minute, or $6.95 for the entire day.
Internet - High Speed Kiosk and Dataports
NEPTUNE NETWORK KIOSK & DATAPORT These sit-down devices offer high-speed access via a phone modem or by using the 15? monitor and keyboard. Kiosk Cost: $.25 per minute, $3 minimum Laptop Connection Cost: $6 per hour, $7.50 per day, or 29.95 per month
Internet - Wireless Broadband Access
DFW offers two high-speed wireless providers:T-MobileWayport
- Lost & Found
Lost and Found for Terminals A & C - American Airlines (also Terminal B for American Airlines only)
972 425 2465
Lost and Found for Terminal E - Delta Air Lines
972 574 4409
Lost and Found for Terminal B and all other Airport grounds (For out-of-area calls)
972 574 0172
866 DIAL DFW
- Mail Center / U.S. Post Office
U.S. Post Office
Phone: 972 456 2000
- Main Terminal / Concourses
There are four terminals – A, B, C, and E.
- People With Special Needs / Persons With Disabilities
Special assistance for elderly and/or disabled passengers should be arranged directly with your airline in advance.
DFW Airport offers handicap accommodations throughout the airport, including our parking areas. Please contact the Airport Administrative Offices for more information:
Main Number: 972 574 8888
DPS Information Hotline: 972 574 5530
Travelers Aid Dallas/Fort Worth: 972 574 4420
TDD Telephones:
TDD Telephones, amplified receivers and lowered telephones are available throughout all terminals and may also be used as courtesy phones for Airport Services.
- Pets / Animals
Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
- Restrooms
Restrooms are conveniently located throughout the terminal and concourses.
- Security
Security
For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
- Smoking
Designated smoking areas are available outside of each terminal entrance. Smoking is not permitted inside of any DFW terminal.
- Guest Services
Airport Guest Services, Airport Information and Travelers Assistance
If you need assistance or have questions on terminal wayfinding, be sure to ask one of DFW Airport's many Ambassadors and they will be happy to help. Airport Information booths are located in each terminal.
Main Number: 972 574 8888
DPS Information Hotline: 972 574 5530
Travelers Aid Dallas/Fort Worth: 972 574 4420
Paging telephones are available in all terminals. These phones have a white or red background with specific instructions for use.
Need to see information on another airport facility? Be sure to visit the iFly Airport Search page to select another airport and get details such as flight status and flight tracking, terminal maps, terminal services (food, bars, and shops), security wait times, weather, airport delays, destinations served and much more.