• DFW Airport Contact
  3200 E. Airfield Drive
  Dallas, TX 75261
  Phone: (972) 574-8888
  Website for Dallas Fort Worth Airport: http://www.dfwairport.com/
  
  

• DFW Airport Overview
  The Dallas Fort Worth International Airport DFW, which is located 18 miles from downtown Dallas and 24 miles from downtown Fort Worth, is a large American Airlines hub that is also served by more than 20 other airlines. The airport consists of four narrow and crescent shaped terminal buildings that are linked by terminal buses. This configuration is convenient for departing and arriving passengers as there is a short distance from curb to plane. However, the long concourses and the distance between the terminals sometimes leave transit passengers to sprint to their connecting gate. Dallas DFW airport has alleviated this problem with Skylink, the world’s largest high-speed airport train, which links the existing terminals to the new DFW international airport terminal.

• Baggage Carts / Skycap
  Baggage Carts are available at the entrances and exits and in the Baggage Claim area. Skycap service is also available throughout the airport to persons needing special assistance.
  
  

• Baggage Claim
  Baggage claim carousels are located just outside the secured terminal area. The upper-level roadway allows for arriving passenger pick-up.
  
  

• Banking / ATM Services
  ATMs are located throughout the terminal and concourses.
  
  

• Business Services
  Internet - Business Center: Laptop Lane Business Center By Wayport.
  Features individual offices with T-1 access, computer, phone, fax/printer.
  Cost: $5 for the first 5 minues, $.65 per minute thereafter.
  
  Power outlets are available in all terminals in various locations. Additionally, a new Guest Services Center is located at Terminal B, Gate B14 for guests to plug in their laptops.
  
  

• Concourses
  There are four terminals – A, B, C, and E.
  
  

• Emergency / Medical Services
  In an emergency dial 911 from a courtesy phone, pay phone or cell phone.
  
  Police Fire Ambulance: Dial 911
  Police/Fire/EMS (non-emergency): 972 574 4454
  
  

• Flight Information Monitors
  Flight Information Monitors
  Flight Information monitors are located throughout the terminal and concourses.
  
  

• Interfaith Chapel / Religious Options
  The Airport Chaplaincy is a Pastoral Care center serving airline personal and airline passengers of all religious traditions with concern and confidentiality.
  
  The people in need are at the Airport every day, and some visit DFW Airport once in a lifetime. The Airport Chaplain serves them all, whatever their religious tradition.
  
  Chaplain
  The Airport Chaplain is someone available as a caring, understanding listener and pastoral counselor. The Chaplain is accessible at any terminal or Airport facility where there is a need, anytime of the night or day, every day of the week. The Chaplain is someone who extends the hand of a friend in helping members of the Airport community make contact with local religious leaders and congregations of their own faith.
  
  Chapel Locations
  Four chapels are located through DFW Airport’s four terminals to provide airline passengers or employees a place to spend quiet time and time for meditation. The chapels are located at:
  
  Terminal A, Gate A22 (Before Security)
  Terminal B, Gate B28 (After Security)
  Terminal C, Gate C15 (Before Security)
  Terminal E, Gate E4 (After Security)
  
  Chapel Services
  Catholic and Protestant services are available on Sundays as well as some holidays and holy days. Please call the Chaplaincy office for times and locations.
  
  A Rabbi and Hindu are available if needed. Prayer rugs are provided in all chapels.
  
  Sunday Services
  7:00 a.m. Terminal C
  8:00 a.m. Terminal E
  8:30 a.m. & 10:30 Terminal B
  9:30 a.m. Terminal E
  
  Telephone Numbers
  Main Number: 972 574 2665
  Fax: 972 574 5888
  
  Mailing Address
  P.O. Box 610445
  DFW Airport, Texas 75261
  Head Chaplin
  ""DD"" Hayes
  Telephone: 817 797 4462
  E-mail: preach21@juno.com - emergency
  
  Office Manager
  Marge Wick
  972 574 2665
  972 574 5889
  E-mail: mailto:dfwchap3@airmail.net
  
  

• International Travelers
  U.S. Customs
  Customs and Immigration facilities are located in three terminals: Terminals A, B and E. For additional information on U.S. Customs and Immigration, please visit the following site:
  
  U.S. Customs: www.customs.ustreas.gov
  
  Foreign Currency Exchange
  International passengers have the convenience of exchanging currency at Terminal A, Gates A28 and A35; Terminal B, Gates B33 and B36; and Terminal E, Gate E13.
  
  

• Internet Access
  Power outlets are available in all terminals in various locations. Additionally, a new Guest Services Center is located at Terminal B, Gate B14 for guests to plug in their laptops.
  
  Internet - Dial-up Dataports
  VERIZON PAYPHONE DATAPORT Select payphones have a dataport located on the lower right of the unit.
  
  Internet - High Speed Internet and Phone
  AT&T PP2000-i The PP2000-i provides telephone and T-1 internet access. PP2000-i units are in stand-up and sit-down locations. Cost: $.25 per minute
  
  Internet - High Speed Ethernet Ports
  AT&T HIGH SPEED ETHERNET PORT These ports are located in sit-downand stand-up locations and provide a T-1 internet access via an ethernet cable. Cost: $.25 per minute, or $6.95 for the entire day.
  
  Internet - High Speed Kiosk and Dataports
  NEPTUNE NETWORK KIOSK & DATAPORT These sit-down devices offer high-speed access via a phone modem or by using the 15? monitor and keyboard. Kiosk Cost: $.25 per minute, $3 minimum Laptop Connection Cost: $6 per hour, $7.50 per day, or 29.95 per month
  
  Internet - Wireless Broadband Access
  DFW offers two high-speed wireless providers:T-MobileWayport
  
  

• Lost & Found
  Lost and Found for Terminals A & C - American Airlines (also Terminal B for American Airlines only)
  972 425 2465
  
  Lost and Found for Terminal E - Delta Air Lines
  972 574 4409
  
  Lost and Found for Terminal B and all other Airport grounds (For out-of-area calls)
  972 574 0172
  866 DIAL DFW
  
  

• Mail Center / U.S. Post Office
  U.S. Post Office
  Phone: 972 456 2000
  
  

• Main Terminal / Concourses
  There are four terminals – A, B, C, and E.
  
  

• People With Special Needs / Persons With Disabilities
  Special assistance for elderly and/or disabled passengers should be arranged directly with your airline in advance.
  
  DFW Airport offers handicap accommodations throughout the airport, including our parking areas. Please contact the Airport Administrative Offices for more information:
  
  Main Number: 972 574 8888
  DPS Information Hotline: 972 574 5530
  Travelers Aid Dallas/Fort Worth: 972 574 4420
  
  TDD Telephones:
  TDD Telephones, amplified receivers and lowered telephones are available throughout all terminals and may also be used as courtesy phones for Airport Services.
  
  

• Pets / Animals
  Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
  
  

• Restrooms
  Restrooms are conveniently located throughout the terminal and concourses.
  
  

• Security
  Security
  For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
  
  

• Smoking
  Designated smoking areas are available outside of each terminal entrance. Smoking is not permitted inside of any DFW terminal.
  
  

• Guest Services
  Airport Guest Services, Airport Information and Travelers Assistance
  If you need assistance or have questions on terminal wayfinding, be sure to ask one of DFW Airport's many Ambassadors and they will be happy to help. Airport Information booths are located in each terminal.
  
  Main Number: 972 574 8888
  DPS Information Hotline: 972 574 5530
  Travelers Aid Dallas/Fort Worth: 972 574 4420
  
  Paging telephones are available in all terminals. These phones have a white or red background with specific instructions for use.
  
  

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