DFW Airport Lost and Found
Have you lost an item at the Dallas Fort Worth Airport? Don't worry, we're here to help. This article provides comprehensive information on the lost and found procedures at the airport, including contact information, operating hours, location-specific procedures, how to file a report, and what to do if your checked baggage is missing. We also cover special considerations for sensitive items and advice on avoiding unauthorized fees from third-party websites.
Scroll down to get specific information about what to do if you lost an item at DFW.
Tips, Help & Resources
iFly.com helps you get to, through, and between airports like a pro. Here are some suggestions to help you on your trip through the airport:
- Need some cash or local currency for your trip? Go here for the location of DFW's in-terminal ATMs or currency exchangers.
- Make use of the wifi offered for free with dallas-fort-worth-international-airport's terminals and explore the web if you have some time before your departure!
- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
- Looking to get the best deal possible on your flight from DFW airport? Check multiple sites, and consider nearby airports.
Contact Information and Operating Hours
For missing property at Dallas Fort Worth Airport, there are two Lost and Found areas depending on where your item was left. Lost items may be delivered to the American Airlines Lost and Found near gate C2 (past security), to the Transportation Security Administration (TSA) Passenger Experience and Quality Improvement Manager, or to the DFW Lost and Found located in the Terminal E baggage claim near E4 (pre security). Please note that items lost on an airplane will be handled by each individual airline's Lost and Found. The operating hours are Monday through Sunday, from 8:00 a.m. – 6:00 p.m.
Location-Specific Procedures
Items Lost in Airport Terminals
For items suspected lost on the airport property, either inside or outside the terminals, you can visit the American Airlines Lost and Found near gate C2 (past security) or the DFW Lost and Found located in the Terminal E baggage claim near E4 (pre security).
Items Lost at Security Checkpoint Areas
For items lost at a TSA security checkpoint, you can contact the TSA Passenger Experience and Quality Improvement Manager at +1-972-973-4420.
Items Lost in Other Areas
For items lost in parking areas, rental car facilities, shuttle buses, and similar areas that are not located inside the airport, you should contact the appropriate Lost and Found area as described above.
Items Lost on the Plane
If you believe you've left an item on the aircraft after arriving at Dallas Fort Worth Airport, there are several options available to you. If you've just disembarked, you may be able to return to the gate and speak with the crew. If this isn't possible, or if you've left the secure area, seek out the lost and found desk if one is available.
If there isn't a lost and found desk, or if you've had no luck there, your next stop should be the luggage or baggage services desk for your airline. These are typically located in the baggage claim area. If all else fails, contact your airline directly. They may have additional procedures for lost items.
Lost Checked Baggage
If your bag does not appear in the baggage claim area within a reasonable amount of time, don't panic. The first step is to speak with a representative at the airline's baggage services desk, located in the baggage claim area. They can help track down your luggage or file a claim if necessary.
Here are the contact details for the most popular airlines at Dallas Fort Worth Airport:
- American Airlines Contact Info
- Spirit Airlines Contact Info
- Delta Air Lines Contact Info
- United Airlines Contact Info
If your airline is not listed above, check out all airlines that serve DFW for contact info and more.
How to File a Report
When filing a lost item report at Dallas Fort Worth Airport, you should provide as much detail as possible about the missing item. This includes your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. You can file a report online using the Lost and Found form, call the number provided, or file the report in person. Please note that the airport does not charge to file a lost property report.
Collection, Delivery, and Charges
Once your item is found, you can collect it from the appropriate Lost and Found area. Please note that there are no storage, delivery, or processing fees associated with the Lost and Found services at Dallas Fort Worth Airport.
Special Considerations
For sensitive items like passports or electronics, additional security measures or privacy concerns may apply. Be aware that there has been an increase in unverified third-party websites charging travelers a fee to retrieve a lost item(s). Always use the official Lost and Found services provided by the airport to avoid unauthorized fees. Information on the handling of unclaimed items and any legal notices related to lost and found items will be provided by the Lost and Found department.
Last updated:
Frequently Asked Questions (FAQ)
Find more help here for your journey through the airport