Hamburg (HAM) Airport

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HAM Airport Status Overview		Traveler Help
Hamburg HAM Airport is currently not experiencing any delays more than 15 mins. Information current as of: Jul 5 at 17:34:30		First-time Flying? Rusty? Check out the iFly Airport tips Preparing for your Trip What to Pack Pros/Cons of Checking your Bag What can I Check-in or Carry-On? Documents to take Confirming your flight When to Arrive at the Airport Airport Parking Options Checking in for your flight Getting thru Security and to your Gate The Boarding Process Dealing with Delays/Cancellations Getting Bumped Arriving at your destination Airport Resources Airport Identification Airport Security Carry-On Regulations Checked Baggage Children Flying Alone Currency Converter Customs Info Frequent Flyer Programs Getting Bumped International Travel Travel Insurance Traveling with Kids Traveling with Pets Visa & Immunization Info

HAM Airport & Flight Info
HAM Flight Status & Tracking Hamburg Airport Flight Arrivals Hamburg Airport Flight Departures Hamburg Airport Details Airlines Served Airport Overview & History Airport Parking Airport Shuttles Business Services Buses / Trains Emergency / Medical Services Guest Services Handicapped / Disabled Help Internet Access Layover Ideas Main Terminal / Concourses Pets / Animals Religious Facilities Rental Cars Smoking Taxis & Limos Terminal Maps

HAM Airport Contact
Flughafenstrasse 1-3
Hamburg, 22335
Germany
Phone: +49 (40) 50 75-10 10
Email: http://www.ham.airport.de/en/contact.phtml
Website for Hamburg Airport: http://www.ham.airport.de

HAM Airport Overview
Hamburg Airport HAM located 8.5 km from the center of the Free City of Hamburg, north Germany, and is situated slightly south between the North Sea and the Baltic Sea.

The airport is new and spectacular and includes the new Airport Plaza, framed by the two state-of-the-art Passengers Terminals 1 and 2; a dynamic parking guidance system; wide access roads, and additional parking spaces. A connection to the S-Bahn (subway) rapid transport system is in place. Passengers using the service--which starts from Hamburg Central Railway Station and runs at 10-minute intervals--will have a journey time of just 25 minutes to the terminals. Also by autumn 2009 the Radisson deluxe hotel will open, with 266 rooms and within walking distance of the terminals.

Hamburg Airport is served by about 60 airlines with non-stop flights to more than 120 destinations worldwide. The largest airlines in terms of passenger count are Lufthansa, Air Berlin, TUIfly, Condor, Germanwings and Air France.

Business Services at Hamburg HAM Airport
Airport Conference Center (ACC), located in Terminal 2, contains 14 meeting rooms, available for conferences or parties. Their sizes range from 22 to 172 square meters. Facilities include dimmers, sound insulation, air conditioning and state-of-the-art technology. Furthermore comprehensive business services, such as telephone, fax and copy services, are at your disposal. Tel.: +49 (0) 40 / 50 75 - 33 38; Fax: +49 (0) 40 / 50 75 - 18 42; E-Mail: acc-hamburg@moevenpick.com.

ACC at Lilienthal-Haus at Hamburg Airport is designed for seminars, discussions, formal/informal meetings. ACC at Lilienthalhaus offers the perfect environment for every occasion. There is a choice of seven conference and seminar rooms equipped with state-of-the-art technology, suitable for meetings with up to 80 people. All rooms have an internal telephone, a service trolley and plenty of daylight thanks to large windows. Needless to say, you also have the option of booking our conference equipment (e. g. media trolley with DVD, VHS, TV and projector at a price of 50 Euros/ hour). Tel: +49 (0) 40 / 50 75 - 25 00; Fax: +49 (0) 40 / 50 75 - 25 03.

Emergency / Medical Services at Hamburg HAM Airport
DRK/mediservice (run by the Red Cross):
offers emergency services and thrombosis vaccination. Located in Terminal 2, Level 1 and open daily 5am-11pm.
Tel +49 (40) 50 75-33 53 and +49 (40) 50 75-26 45.

Pharmacy:
Apotheke J. Siegmann - located at T2, Level 0; open Mon-Fri 7am-8pm; Sat/Sun 8am-6pm. Tel.: +49 (40) 50 04 93 36; Fax: +49 (40) 50 04 93 38

Interfaith Chapel / Religious Options at Hamburg HAM Airport
Hamburg Airport has a chapel for Christian comtemplation. Pastor Björn Kranefuß is available at Terminal 1, level 2, Mon-Sun 6am-10pm. Tel.: +49 (40) 50 75-18 57

Internet Access at Hamburg HAM Airport
Hamburg Airport has Wireless LAN through the provider Avanticom, which charges a nominal fee for their service and bills you directly. Wireless internet access is available in all waiting zones, arrival areas, lounges and conference suites in the Terminals, as well as in the Passenger Pier and the General Aviation Terminal. Data transfer rates of up to 6 Mbites per second guarantee fast access.

The Internet Cafe at Terminal 2, Level 2 is open 3:30am-12 midnight.

Main Terminal / Concourses at Hamburg HAM Airport
Terminals 2, Air Plaza and Terminal 1 are all linked together. There is a separate Terminal Building called Tango, used for events/meetings.
All take-offs and landings are concentrated on Terminals 1 and 2. Terminal 2 is mainly used by Lufthansa, Germanwings and their Star Alliance partners. Other airlines such as Air Berlin, British Airways, Emirates, Continental and Air France are based in Terminal 1.

People With Special Needs / Persons With Disabilities at Hamburg HAM Airport
The Airport offers a wide range of special services for visitors and passengers with reduced mobility. Its service personnel will do all they can to make your journey or your visit at Hamburg Airport as easy and as comfortable as possible.

If you are in need of a wheelchair, contact your Airline when making reservations. Also advise your Airline as to the extent of help you will need at the airport, the information will be passed on to the Airport so that they will be able to take care of your needs.

Pets / Animals at Hamburg HAM Airport
Pets are not allowed at the airport, unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements.

Smoking at Hamburg HAM Airport
Smoking is not permitted at Hamburg Airport.

Guest Services at Hamburg HAM Airport
Information:
Airport Office located at Terminal 1, departures level, and Terminal 2, arrivals level. Open daily 6am-11pm. Tel: +49 (40) 50 75-10 10; Fax +49 (40) 50 75-21 49; e-Mail: airportoffice@ham.airport.de

Lounges:
1. Airport Lounge, located in the Airport Plaza, gallery level. Tel: +49 (40) 50 75-27 72. Available to all passengers in possession of a valid boarding pass, at a fee of EUR 23.80. Credit card accepted.

2. Lufthansa Lounge (Senator and Frequent Traveller), located in Terminal 2, gallery level. Tel: +49 (40) 50 70-22 19.

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