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Shanghai Hongqiao SHA Airport Terminal Map

SHA Terminal A SHA Terminal B Default

Main Terminal / Concourses at Shanghai Hongqiao SHA Airport

Terminal Layout,  and Terminal  & Flight Transfer Procedures:

Hongqiao International Airport has two passenger terminals - Terminal 1, now exclusively used for international flights and by Spring Air, and the recently-opened Terminal 2
(four times larger than T1), host to the majority of domestic Airlines serving the Airport. These terminals are not connected, but are situated on either side of the runways.  The Metro subway lines 2 & 10 and a shuttle bus connects both terminals.

Terminal 1 of Hongqiao Airport
- T1 is exclusively used for international flights and by Spring Air. It is divided into A & B buildings - the A building is for ANA, JAL, Asiana & Korean Air, as well as for Shanghai & China Eastern airlines for  Japan & Korea destinations; - and the B building is exclusively for Spring Airlines.
1. Check-in counters: The Departures Hall check-in counters 262 & 263 for Air China, and 105-107 for China Southern.
2. Ticketing desks are available at the Departures Hall, counters 211-214, and at the Arrivals Hall, Building B. The Departure Hall has checkin counters 202-206 for Shanghai airlines, and 251-255 for China Eastern; 206, 261 & 266 for China Southern.
3. A business center is located at Departures: A5 Waiting Hall; next to baggage storage area; and next to B11 First-Class Cabin Lounge, offering computers, fax, coy, internet & telephone services.
4. Food & drink & shops: Shops are located in the Departures Hall, at A3, A4, A6 & A8 and the Waiting Hall, while food & drink establishments are mostly in A4 & A5 Waiting Hall.
5. A first-aid station is near the security check in the Domestic Departures Hall on 2F & on Arrivals on 1F.
6. Baggage-related services: Lost & Found is next to gate 1, Arrivals Hall; baggage storage is beside gate 5, Arrivlas Hall, & gate 5 Departures Hall.

The new Terminal 2 of Hongqiao Airport has access to the subway and high-speed railway station (in fact it is part of Hongqiao Station used for all modes of transportation), and serves the majority of domestic Airlines. To easily navigate T2, rent a battery-operated mini-car from the Service Counter at M2.
1. Check-in counters located at: A14-A21 for China Air; A01-A13 for Hainan, Juneyaeo, Shandong, Shichuan, Tianjin & Xiamen airlines; B01-B18 for Shanghai and Shenzhen airlines and C01--C18 & D01-D10 for China Eastern airlines; and D11-D15 for China Southern airlines. China Eastern & China Southern share a total of 48 check-in counters and 28 check-in machines. Passengers of either one of these airlines can use any one of the 48 check-in desks.
2. Ticketing desks are in the Check-in & Ticketing Hall of 3F for the following airlines: Air China, China Eastern, China Southern, Hainan, Juneyao, Shanghai, Shandong, Shenzhen, Spring & Xiamen.
3. A business center is located in the business triangle area at M2, offering computers, fax, coy, internet & telephone services.
4. Shops and food & drink establishments are in the departure level M2 and ticketing & check-in level 3F.
5. A first-aid station is between gates 47 & 48, M2, nxt to theransfer area, 2F and next to the baggage locker, Arrivlas Hall 1F.
6. Baggage-related service: Left luggage & lost & found are at the Arrivals Hall & E-Island, East Traffic Center, 1F.

Lounges in Terminals 1 & 2:
 
Special lounges to accommodate passengers who need a little help are located in T1 at A5, B12 Waiting Hall, departures level.
The Shanghai Airline lounge is in T2 on level 3, Zone A, V2; 
the First-Class Cabin Lounge is in T1at the 2F Waiting Hall.
VIP Lounges in T2 are located on Levels 1F, 2F, M2 and 3F, Roo V1-3 next to gate 24, M2 and Rooms 4-6 next to the Informaton Desk.

Transfer from T1 to/from T2 and Flight Transfer Procedures:
1. (a) If you need to transfer between the terminals, take the free shuttle bus which runs 6:30am-11pm, every few minutes, a 15-minute trip. It picks up at the following locations:  T1: south side of gate 6, Departure Hall;  T2: north side of gate 1, Arrivals Hall. - You can also transfer via subway lines 2 & 10.
(b). If you need to transfer to Pudong Airport, you can take the subway line 2, located at T2's basement level, which connects to the city center & goes on to Pudong Airport. However, you have to change trains a Guanglan Road station to a smaller train.
(c) Note that as of October 2011 a 4-hr express train will take you straight to Beijing.

2. (a) Passengers with a boarding pass to connecting flights can walk to the Transfer Hall, enter the transfer area, the Departure Hall and go to their departure gate. 
(b) Passengers without a connecting flight boarding pass need to walk to the Transfer Hall, enter the transfer area, then recheck-in at  the transfer counter, go to Departure Hall and to the departure gate.
(c) Those passengers who have to deal with their luggage can go to level 1 to claim it, then go to the transfer counter to recheck-in, take the escalator up to level 2 and the elevator up to the Departure hall and boarding gate.