Shanghai Hongqiao Airport (SHA) Terminal Map
Main Terminal / Concourses at Shanghai Hongqiao SHA Airport
Terminal Layout, Terminal Details and Flight Transfer Procedures:
Hongqiao International Airport has two passenger terminals - T1 & T2. These terminals are not connected, but are situated on either side of the runways. The Metro subway lines 2 & 10 and a shuttle bus connects both terminals. The shuttle bus runs between 6am-midnight every 10 minutes, departing from gates 1 & 7 of T1's departure level, and at gates 23 & 27 on T2's departure level.
Terminal 1 of Hongqiao Airport - T1 is presently served by JL Japan Air, KE Korean Air, BR Eva, TransAsia, & HX Hong Kong, 9C Sping Air & FM Shanghai airlines. T1 is exclusively used for international flights and is divided into A & B sections. Level 1 of T1 houses Domestic Arrivals A & B; Level 2 houses Domestic Departures A & B:
Arrivals B houses the baggage claim area with 4 baggage belts, and has access to outside buses 86, 807, 938, 925 & 941.
Departures B has check-in counters and access to gates 8 - 14.
1. Check-in counters: The Departures Hall check-in counters 262 & 263 are for Air China, and 105-107 are for China Southern.
2. Ticketing desks are in both the Departures & Arrivals Halls.
3. A business center is located at Departures: A5 Waiting Hall; next to baggage storage area; and next to B11 First-Class Cabin Lounge, offering computers, fax, coy, internet & telephone services.
4. Food & drink & shops: Shops are located in the Departures Hall, at A3, A4, A6 & A8 and the Waiting Hall, while food & drink establishments are mostly in A4 & A5 Waiting Hall.
5. A first-aid station is near the security check in the Domestic Departures Hall on 2F & on Arrivals on 1F.
6. Baggage-related services: Lost & Found is next to gate 1, Arrivals Hall; baggage storage is beside gate 5, Arrivlas Hall, & gate 5 Departures Hall.
The new Terminal 2 of Hongqiao Airport is presently served by NH All Nippon, Oz Asiana, China Eastern, CA Air China, CI China Air, KA Dragonnair, NX Air Macau airlines, and by Spring, Jixiang, Shanghai, airlines (formerly at T1). T2 has access to the subway and high-speed railway station (in fact it is part of Hongqiao Station used for all modes of transportation), and serves the majority of domestic Airlines. To easily navigate T2, rent a battery-operated mini-car from the Service Counter at M2. Note that until 2014 Terminal 2 will receive over 8,000 square meters of retail & food concessions.
1. Check-in counters located at: A14-A21 for China Air; A01-A13 for Hainan, Juneyaeo, Shandong, Shichuan, Tianjin & Xiamen airlines; B01-B18 for Shanghai and Shenzhen airlines and C01--C18 & D01-D10 for China Eastern airlines; and D11-D15 for China Southern airlines. China Eastern & China Southern share a total of 48 check-in counters and 28 check-in machines. Passengers of either one of these airlines can use any one of the 48 check-in desks.
2. Ticketing desks are in the Check-in & Ticketing Hall of 3F for the following airlines: Air China, China Eastern, China Southern, Hainan, Juneyao, Shanghai, Shandong, Shenzhen, Spring & Xiamen.
3. A business center is located in the business triangle area at M2, offering computers, fax, coy, internet & telephone services.
4. Shops and food & drink establishments are in the departure level M2 and ticketing & check-in level 3F. The large commercial retail & food service expansion started inlae 2011 and will continue for another two years, offering, among others, many luxury brand-name establisments.
5. A first-aid station is between gates 47 & 48, M2, nxt to theransfer area, 2F and next to the baggage locker, Arrivlas Hall 1F.
6. Baggage-related service: Left luggage & lost & found are at the Arrivals Hall & E-Island, East Traffic Center, 1F.
Lounges in Terminals 1 & 2:
Special lounges to accommodate passengers who need a little help are located in T1 at A5, B12 Waiting Hall, departures level.
The Shanghai Airline lounge is in T2 on level 3, Zone A, V2;
the First-Class Cabin Lounge is in T1at the 2F Waiting Hall.
VIP Lounges in T2 are located on Levels 1F, 2F, M2 and 3F, Roo V1-3 next to gate 24, M2 and Rooms 4-6 next to the Informaton Desk.
Transfer from T1 to/from T2 and Flight Transfer Procedures:
1. (a) If you need to transfer between the terminals, take the free shuttle bus which runs 6:30am-11pm, every few minutes, a 15-minute trip. It picks up at the following locations: T1: south side of gate 6, Departure Hall; T2: north side of gate 1, Arrivals Hall. - You can also transfer via subway lines 2 & 10.
(b). If you need to transfer to Pudong Airport, you can take the subway line 2, located at T2's basement level, which connects to the city center & goes on to Pudong Airport. However, you have to change trains a Guanglan Road station to a smaller train.
(c) Note that a 4-hr express train will take you straight to Beijing.
2. (a) Passengers with a boarding pass to connecting flights can walk to the Transfer Hall, enter the transfer area, the Departure Hall and go to their departure gate.
(b) Passengers without a connecting flight boarding pass need to walk to the Transfer Hall, enter the transfer area, then recheck-in at the transfer counter, go to Departure Hall and to the departure gate.
(c) Those passengers who have to deal with their luggage can go to level 1 to claim it, then go to the transfer counter to recheck-in, take the escalator up to level 2 and the elevator up to the Departure hall and boarding gate.
Hongqiao International Airport has two passenger terminals - T1 & T2. These terminals are not connected, but are situated on either side of the runways. The Metro subway lines 2 & 10 and a shuttle bus connects both terminals. The shuttle bus runs between 6am-midnight every 10 minutes, departing from gates 1 & 7 of T1's departure level, and at gates 23 & 27 on T2's departure level.
Terminal 1 of Hongqiao Airport - T1 is presently served by JL Japan Air, KE Korean Air, BR Eva, TransAsia, & HX Hong Kong, 9C Sping Air & FM Shanghai airlines. T1 is exclusively used for international flights and is divided into A & B sections. Level 1 of T1 houses Domestic Arrivals A & B; Level 2 houses Domestic Departures A & B:
Arrivals B houses the baggage claim area with 4 baggage belts, and has access to outside buses 86, 807, 938, 925 & 941.
Departures B has check-in counters and access to gates 8 - 14.
1. Check-in counters: The Departures Hall check-in counters 262 & 263 are for Air China, and 105-107 are for China Southern.
2. Ticketing desks are in both the Departures & Arrivals Halls.
3. A business center is located at Departures: A5 Waiting Hall; next to baggage storage area; and next to B11 First-Class Cabin Lounge, offering computers, fax, coy, internet & telephone services.
4. Food & drink & shops: Shops are located in the Departures Hall, at A3, A4, A6 & A8 and the Waiting Hall, while food & drink establishments are mostly in A4 & A5 Waiting Hall.
5. A first-aid station is near the security check in the Domestic Departures Hall on 2F & on Arrivals on 1F.
6. Baggage-related services: Lost & Found is next to gate 1, Arrivals Hall; baggage storage is beside gate 5, Arrivlas Hall, & gate 5 Departures Hall.
The new Terminal 2 of Hongqiao Airport is presently served by NH All Nippon, Oz Asiana, China Eastern, CA Air China, CI China Air, KA Dragonnair, NX Air Macau airlines, and by Spring, Jixiang, Shanghai, airlines (formerly at T1). T2 has access to the subway and high-speed railway station (in fact it is part of Hongqiao Station used for all modes of transportation), and serves the majority of domestic Airlines. To easily navigate T2, rent a battery-operated mini-car from the Service Counter at M2. Note that until 2014 Terminal 2 will receive over 8,000 square meters of retail & food concessions.
1. Check-in counters located at: A14-A21 for China Air; A01-A13 for Hainan, Juneyaeo, Shandong, Shichuan, Tianjin & Xiamen airlines; B01-B18 for Shanghai and Shenzhen airlines and C01--C18 & D01-D10 for China Eastern airlines; and D11-D15 for China Southern airlines. China Eastern & China Southern share a total of 48 check-in counters and 28 check-in machines. Passengers of either one of these airlines can use any one of the 48 check-in desks.
2. Ticketing desks are in the Check-in & Ticketing Hall of 3F for the following airlines: Air China, China Eastern, China Southern, Hainan, Juneyao, Shanghai, Shandong, Shenzhen, Spring & Xiamen.
3. A business center is located in the business triangle area at M2, offering computers, fax, coy, internet & telephone services.
4. Shops and food & drink establishments are in the departure level M2 and ticketing & check-in level 3F. The large commercial retail & food service expansion started inlae 2011 and will continue for another two years, offering, among others, many luxury brand-name establisments.
5. A first-aid station is between gates 47 & 48, M2, nxt to theransfer area, 2F and next to the baggage locker, Arrivlas Hall 1F.
6. Baggage-related service: Left luggage & lost & found are at the Arrivals Hall & E-Island, East Traffic Center, 1F.
Lounges in Terminals 1 & 2:
Special lounges to accommodate passengers who need a little help are located in T1 at A5, B12 Waiting Hall, departures level.
The Shanghai Airline lounge is in T2 on level 3, Zone A, V2;
the First-Class Cabin Lounge is in T1at the 2F Waiting Hall.
VIP Lounges in T2 are located on Levels 1F, 2F, M2 and 3F, Roo V1-3 next to gate 24, M2 and Rooms 4-6 next to the Informaton Desk.
Transfer from T1 to/from T2 and Flight Transfer Procedures:
1. (a) If you need to transfer between the terminals, take the free shuttle bus which runs 6:30am-11pm, every few minutes, a 15-minute trip. It picks up at the following locations: T1: south side of gate 6, Departure Hall; T2: north side of gate 1, Arrivals Hall. - You can also transfer via subway lines 2 & 10.
(b). If you need to transfer to Pudong Airport, you can take the subway line 2, located at T2's basement level, which connects to the city center & goes on to Pudong Airport. However, you have to change trains a Guanglan Road station to a smaller train.
(c) Note that a 4-hr express train will take you straight to Beijing.
2. (a) Passengers with a boarding pass to connecting flights can walk to the Transfer Hall, enter the transfer area, the Departure Hall and go to their departure gate.
(b) Passengers without a connecting flight boarding pass need to walk to the Transfer Hall, enter the transfer area, then recheck-in at the transfer counter, go to Departure Hall and to the departure gate.
(c) Those passengers who have to deal with their luggage can go to level 1 to claim it, then go to the transfer counter to recheck-in, take the escalator up to level 2 and the elevator up to the Departure hall and boarding gate.
