Jakarta Hatta CGK Airport Terminal Map Overview

Main Terminal / Concourses at Jakarta Hatta CGK Airport

Layout of the Terminal Complex; Airlines serving Terminals; International Arrivals Procedures, Terminal Details; Amenities/Services, including Lounges, and Upcoming Developments:

The passenger terminal complex at Jakarta Soekarno-Hatta Airport consists at present of three half-circle shaped main terminals T1, T2 & T3  -  served by a free shuttle bus and  the Soetta Sky Train.
  (It also has a seasonal Hajj Terminal used by special charters).
   Domestic Terminal 1 - with 'Terminals' 1C, 1B (center) & 1A - are in the half-circle shaped Domestic Terminal 1with parking facilities in the center - at south of the drive loop.
    'Terminals' 2D, 2E (center) & 2F are in the half-circle-shaped, mostly International Terminal 2 with parking facilities in the center - at north of the drive loop.
    Terminal 3, currently a small domestic terminal, is situated north of the drive loop, east of Terminal 2.
NOTE: All three terminals are undergoing considerable extensionwork - T1 & T2 are to be completed  2016, while T3 will be completed 2016 /2017 (see below).

Airlines currently serving the following Terminals:
As of March 28, 2016, Air France & Kuwait Airways (temporarily?) halted their flights.)
- Garuda Indonesia*:
2F for all domestic departures; 2E for all international flights.
- AirAsia (QZ, FD, AK):  Terminal 3 for all its domestic & international departures.
- Lion Air :
   1A:  for departures to Java, Kalimantan & eastern Indonesia (check ticket for Labuan Bajo & Lombok).
   1B:  for departures to Sumatra.
   2D:  for international departures to: Singapore, Kuala Lumpur and Jeddah.
   T3: for departures to Bali (Denpasar), Yogyakarta, Semarang, Solo and Lombok
- Batik Air:  1C:  for all domestic departures
- Sriwijaya Air:  1B for all domestic departures & 2E for Singapore departures.
- Citilink:  1C for all domestic departures N.B - while some flights also depart from Halim Airport.

*Garuda airline contact  tel. 021-550569 or 021-5506072/021-5506261
JAS (Jasa Angkasa) contact  tel. 021-5507096, or 021-5507098, or 021-5507460/021-5507516

International Arrivals Procedures at Jakarta Airport
are posted in the arrivals hall of Terminals 2 & 3:  If arriving from a Visa-Waiver country without a Visa, you may proceed to the visa-on-arrivals counter, before proceeding to immigration. Those with a visa may proceed directly to immigration.

TERMINAL DETAILS:  Upon official opening of the new International Terminal 3 'Ultimate' by late May 2016 - domestic Terminals 1 & 2 will undergo upgrade and capacity extension to handle up to 18 million passengers each. 

Terminal 1 with Concourses 1A, 1B & 1C handles domestic flights (except those of Garuda Indonesia). The main terminal is divided into A, B & C sections - each of which has 25 check-in counters, 5 baggage carousels and 7 gates.
At 1A : Lion Air & Wings Air  ticketing are on level 1/ Departures.  Tour operators & travel agents are on level 1/ Arrivals. A VIP lounge on level 1is in the Arrivals Lobby, next to the viewing gallery access..
NOTE: Terminal 1 is currently undergoing expansion work to increase capacity from 9 million to 18 million passengers a year.

Terminal 2 with Concourses 2D, 2E & 2F
handles domestic & international flights of Garuda Indonesia and its Sky Team members - Concourses 2D & 2E serve international flights; Concourse 2F serves domestic flights of Garuda Indonesia. 
- T2 has presently a main terminal divided into Sections F, E & D, each of which has 25 check-in counters, 5 baggage carousels and 7 gates.
- T2D's Arrivals area on level 1 houses the Visa on Arrival Counter, separate JAL and other airlines' Connection counters, Immigraton, baggage claim & Customs. - T2D's Departure  area on level 2 houses baggage inspection , check-in for JAL, Immigration and access to D & E gates on either side.  
NOTE: Terminal 2 is undergoing expansion work to increase capacity from 9 million to 19 million passengers a year.

Current Terminal 3
* - the designated budget terminal and base for Indonesia's AirAsia - is currently being expanded to increase capacity six-fold.  At present the terminal has 30 check-in counters, 6 baggage carousels and three gates, and offers filtered water fountains and free WiFi access.
   Amenities and Services inside the terminal complex of Soekarno-Hatta Airport include ATMs, banking & foreign exchange, internet cafe, telecommunication and postal services, prayer rooms, restaurants & shops, duty-free shops, (the 'Shopping Arcade' is in Terminal 1C) a medical clinic, tourist information, hotel & taxi booking, lost & found and a transit hotel.
Musholla /prayer rooms are located in all three terminals - follow the mosque signs.
Airport Lounges:** Four first-class & business lounges are available at the Transit Lounge in the Departure area:
  - Jasa Angkasa Semeta (JAS) Lounge;
  - Garuda Indonesia lounge ( the most extensive services offered), available to GA's business class passengers, as well as GECC cardholder, and includes a meeting room, shower facilities, a quiet room and much more.
  - Other lounges are supported by PT Indosat, PT Mandara Jasindo Sena, PT Telkomsel & PT XL Axiata.
** Lounges requiring membership programs, but also accessible to non-members by purchasing a day-pass:
   - El John Executive Lounge at level 2 of T1B, post-security, domestic departure hall.
   - El John Lounge for Priority pass members is at post-security of T1C
   - Premier Lounge'at T2D, post-security, with showers.
   - Pura Indah First & Business-Class Lounge for Priority  Pass holders at T2D, post-security, with shower.
   - Mutiara Lounge for Priority Pass holders at T2E.
   - Batavia Lounge at T2D, post-security.
Current T3 - is to undergo renovation in preparation of becoming Garuda Indonesia's base terminal - also to serve Garuda's current 20 SkyTeam member airlines. Current plans provide that Garuda will move in during 2017.

* New International Terminal 3 'Ultimate' covers 42 hectares or 331,100 sq.meters, is equipped with the latest technology, and is scheduled to open  May 36, 2016  (with an extra 15M annual passenger capacity, which will increase to 25M when fully operational by 2017).  T3 Ultimate will feature a state-of-the-art baggage handling system and have eight check-in islands.  It will have its  own parking facility and support facilities (hotels and flyover connected to the airport train.

Thereafter, all three terminals  will be linked to an integrated rail system and connected to the 'Tangerang Line'.

- The Light Rail Transit project's ground breaking work has been 'halted indefinitely'.
- After expansion work on T2 & T3 they are to be linked by a corridor, which includes a shopping area.
- T3 Ultimate - following its extension work -
is to get a new baggage handling system and have eventually five concourses.
- An automated transportation system is to link terminals, shopping mall and hotel.
- A long runway is to be built .

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