Jakarta Hatta Airport (CGK) Guide
Welcome to Jakarta Airport, the largest airport in Indonesia and the main gateway to the country's capital city. With over 60 million passengers passing through its gates each year, CGK is a bustling hub of activity. Whether you're a first-time visitor or a seasoned traveler, this guide will provide you with all the information you need to navigate the airport with ease.
If you're flying in or out of CGK Airport, this extensive guide has got you covered. From flight status and tracking to airline departure terminals and gate locations, parking options, terminal maps, and food and shopping directories, you'll find everything you need to know to get from your door to your gate with ease. For more detailed information about other airports, check out the Comprehensive Airport Guide on iFly. Let us help you make your travel experience as smooth and stress-free as possible.
When to Arrive
It is recommended to arrive at the airport at least 2 hours before your domestic flight and 3 hours before your international flight. The airport can get very busy during peak travel times, which are typically during holidays and weekends. To avoid long lines and wait times, try to schedule your flight during non-peak travel times.
Getting to the Airport
The best way to get to Jakarta Hatta Airport is by taxi or private car. There are also public buses and trains available, but they can be less reliable and take longer to get to the airport. If you are driving, make sure to plan your route ahead of time and leave early to allow for traffic. Additionally, be aware of toll roads and have enough cash on hand to pay for them.
To get oriented at Jakarta Airport, use the interactive airport maps available on iFly.com. These maps can help you locate your gate, restaurants, shops, and other amenities. Additionally, pay attention to the airport signage and ask airport staff for assistance if needed.
To avoid delays at CGK, make sure to arrive early and allow plenty of time for check-in, security, and boarding. Be aware of the airport's rules and regulations, such as restrictions on liquids and electronics, and pack accordingly. Additionally, keep an eye on your flight status and any updates or announcements from the airline.
Navigating CGK's Terminals
CGK Airport, also known as Soekarno-Hatta International Airport, has three terminals: Terminal 1, Terminal 2, and Terminal 3. Terminal 1 serves domestic flights, while Terminal 2 serves international flights. Terminal 3 is the newest and largest terminal, serving both domestic and international flights.
Terminal 1 has 13 gates and is used by airlines such as Garuda Indonesia, Lion Air, and Citilink. Terminal 2 has 23 gates and is used by airlines such as Singapore Airlines, Emirates, and Cathay Pacific. Terminal 3 has 18 gates and is used by airlines such as AirAsia, Etihad Airways, and Qatar Airways.
To navigate the airport terminals, passengers can follow the signs and directions provided throughout the airport. There are also information desks located in each terminal to assist passengers with any questions or concerns they may have.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
The airport has three terminals: Terminal 1, Terminal 2, and Terminal 3. The terminals are connected by a free shuttle bus service that runs every 15-20 minutes. The shuttle bus stops are located outside the terminals and are well signposted. The journey time between terminals is approximately 10-15 minutes.
If you prefer to walk, there is a pedestrian walkway that connects Terminal 1 and Terminal 2. The walkway is located on the second floor of Terminal 1 and takes around 15-20 minutes to walk. However, there is no pedestrian walkway between Terminal 2 and Terminal 3, so you will need to take the shuttle bus.
Dining, Shopping & Enjoying the Airport
At Jakarta Hatta Airport, travelers have plenty of options for dining and shopping. Terminal 1 offers a variety of local and international cuisine, including Warung Leko for traditional Indonesian food and KFC for fast food. For those looking for a caffeine fix, Starbucks and J.CO Donuts & Coffee are also available. Terminal 2 has a wider selection of restaurants, including the popular Bakmi GM for Indonesian noodles and Sari Ratu for Padang-style cuisine. Travelers can also find duty-free shops and souvenir stores in Terminal 2.
Terminal 3 is the newest and largest terminal at Jakarta Airport, with a wide range of dining and shopping options. For a taste of Indonesian street food, try the Nasi Goreng Kambing Kebon Sirih or the Soto Betawi H. Ma'ruf. For those looking for a sit-down meal, there's the popular Fish & Co. restaurant. Terminal 3 also has a variety of retail stores, including fashion brands like Zara and H&M, as well as electronics stores like Samsung and Sony.
The locations of all food, shops, and services at CGK can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, browse the full directory here.
Traveling can be a daunting task, especially when considering where to stay during layovers or upon arrival. But worry no more! We've compiled a list of the best hotels to ensure your travel experience is as smooth and comfortable as possible. These hotels not only offer close proximity to the airport, but also provide excellent services and amenities. From 2-star establishments to 4-star accommodations, there are options to suit every traveler's needs. Whether you're looking for a hotel with digital amenities or one with wellness facilities, you're sure to find a hotel that meets your requirements. Start exploring these hotel options and make your travel experience a breeze! For more information, check out our Soekarno Airport Hotels.
Picking Up and Dropping Off Passengers
At CGK Airport, passengers can be picked up and dropped off at designated areas outside each terminal. However, curbside parking is strictly prohibited and vehicles must not be left unattended. Drivers can use the airport's short-term parking areas for up to 2 hours, located near each terminal. Alternatively, there are cell-phone waiting areas available for drivers who are waiting for their passengers to arrive.
Passengers arriving at Terminal 1 can be picked up and dropped off at the designated area outside the terminal building. For Terminal 2, the designated area is located at the ground level of the terminal building. Passengers using Terminal 3 can be picked up and dropped off at the designated area outside the arrival hall.
Parking Facilities & Options
Travelers flying in and out of the airport have several parking options to choose from. The airport offers both short-term and long-term parking, located near each of the three terminals. Handicapped parking is available in all lots and garages.
If you're waiting to pick up a passenger, the airport provides a cell phone waiting area located near each terminal. This area allows drivers to wait for their passengers to arrive before entering the airport's parking facilities.
For those looking for more economical parking options, off-airport parking lots are available near the airport. These lots offer shuttle services to and from the airport, making it a convenient and cost-effective option for travelers.
Get details about Jakarta Hatta Airport parking options and rates, along with more economical off-airport parking here.
Jakarta Airport, located in Indonesia, offers several transportation options for travelers to choose from. Whether you prefer to rent a car, take a taxi, use a shared ride service, or take public transportation, there are plenty of options available to help you get to your destination.
If you prefer to rent a car, CGK has several car rental facilities available, including major providers such as Avis, Hertz, and Budget. You can easily rent a car upon arrival and explore Jakarta at your own pace.
Taxi services are also available at the airport, with designated drop-off areas located outside each terminal. Fares are typically based on distance traveled and can vary depending on traffic conditions.
For those looking for a more affordable option, shared ride services such as Grab and Gojek are available at designated pickup areas. However, it's important to note that these services may have restrictions on the number of passengers and amount of luggage allowed.
Airport shuttles are another option for travelers, with several shuttle services available to transport passengers to and from the airport. Pickup areas are typically located outside each terminal, and fares vary depending on the shuttle service and destination.
Finally, public transportation options such as buses and trains are available for those looking for an affordable and convenient way to get around Jakarta. The airport is well-connected to the city's public transportation system, making it easy to reach your destination.
CGK Airport is one of the busiest airports in Indonesia, serving millions of passengers every year. The airport offers a range of passenger services to ensure a comfortable and convenient travel experience for all passengers.
For those who need to stay connected, free Wi-Fi is available throughout the airport terminals. If you have lost an item, head to the lost and found desk located in each terminal to report your lost item or to claim a found item.
For families traveling with children, there are designated children's play areas located in each terminal. These areas are equipped with toys, games, and activities to keep children entertained while waiting for their flight.
The airport also provides special-needs services for passengers with disabilities or limited mobility. These services include wheelchair assistance, accessible restrooms, and designated parking spaces.
For those who need to access banking services, there are several banks and ATMs located throughout the airport terminals. Medical help is also available at the airport's medical clinic, which is staffed by trained medical professionals and is open 24/7.
Flight Status Info
As an air traveler, it is important to stay informed about the status of your flight, especially if there are any delays, cancellations, or gate changes. Fortunately, there are several ways to get flight status updates at Jakarta Hatta Airport.
One of the easiest ways to check your flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time information about flight departures, arrivals, delays, and gate information. Simply find the FIDS display for your airline and flight number, and you'll be able to see the latest updates.
Another convenient way to stay informed about your flight status is by using your airline's mobile phone app. Most airlines have apps that allow you to check your flight status, receive alerts about delays and cancellations, and even check in for your flight. You can also sign up for text, email, or push notifications to receive updates about your flight status.
Passengers can check the status of their flight departure at Jakarta Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
CGK, also known as Soekarno-Hatta International Airport, is the primary airport serving the capital city of Indonesia. The airport is located about 20 kilometers west of Jakarta and is the busiest airport in Indonesia, handling an average of 60 million passengers annually.
CGK Airport has three terminals, each serving domestic and international flights. Terminal 1 is dedicated to domestic flights, while Terminal 2 and Terminal 3 serve both domestic and international flights.
The airport is a hub for several airlines, including Garuda Indonesia, Lion Air, and Batik Air. These airlines, along with several others, operate daily flights to and from the airport.
On average, Jakarta Hatta Airport handles about 1,200 daily flights to over 100 destinations worldwide. The airport serves as a gateway to popular destinations such as Singapore, Kuala Lumpur, Bangkok, Hong Kong, and Tokyo.
Here are the top 5 destinations served by Jakarta Airport:
2. Kuala Lumpur
4. Hong Kong
Overall, CGK is a bustling hub of air travel in Southeast Asia, connecting millions of passengers to destinations around the world.
CGK Airport, also known as Soekarno-Hatta International Airport, is the primary airport serving Jakarta, the capital city of Indonesia. The airport is named after the first President and Vice-President of Indonesia, Soekarno and Mohammad Hatta.
Here are some significant events in the airport's history:
- 1985: the airport officially opened, replacing the old Kemayoran Airport as the main airport serving Jakarta.
- 1991: The airport underwent a major expansion, adding a new terminal and runway to accommodate the increasing number of passengers and flights.
- 2003: A new international terminal was opened, increasing the airport's capacity to handle international flights.
- 2014: Jakarta Hatta Airport was ranked as the 17th busiest airport in the world by passenger traffic, with over 62 million passengers passing through the airport.
- 2017: The airport underwent another major expansion, adding a third runway and a new terminal to further increase its capacity.
- 2020: Jakarta Airport implemented strict health protocols in response to the COVID-19 pandemic, including mandatory temperature checks, social distancing measures, and increased cleaning and disinfection of airport facilities.
Today, CGK continues to serve as a major hub for air travel in Southeast Asia, connecting millions of passengers to destinations around the world.