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Airport Map Jakarta Hatta Airport CGK

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Layout of the Terminal Complex; Airlines serving Terminals; International Arrivals Procedures, Terminal Details; Amenities/Services, including Lounges, and Upcoming Developments:

The passenger terminal complex at Jakarta Soekarno-Hatta Airport consists at present of three half-circle shaped terminals T1, T2 & and the new T3U (Terminal 3 Ultimate)
- served by a free shuttle bus and  the Soetta Sky Train.  There is also a seasonal Hajj Terminal used by special charters).  Ter
- Terminal 1 - for domestic flights - with  sub-terminals 1C, 1B (center) & 1A.
- Terminal 2 - for domestic flights  - with sub-terminals' 2D, 2E (center) & 2F.
- Terminal 3 Ultimate  - serving all international flights
- Skytrains shuttle passengers between terminals, while commuter trains take them to the city in under an hour.

International Arrivals Procedures at Jakarta Airport
are posted in the arrivals hall of Terminals 2 & 3:  If arriving from a Visa-Waiver country without a Visa, you may proceed to the visa-on-arrivals counter, before proceeding to immigration. Those with a visa may proceed directly to immigration.


    Domestic Terminal 1 with sub-terminals 1A, 1B & 1C
handles domestic flights. T1's expansion work has now been completed - increasing capacity to 18 million passengers a year. 
houses both Arrivals & Departures; after security check are gates 1-A14
1B, level 1 
houses both Arrivals & Departures; after security check are gates B1-B7
1C, level 1 houses both Arrivals & Departures; after security check are gates  C1-C7
T1's ground level is divided into Arrival & Departure areas:
 - Arriving passengers pick up their bags, go through customs and enter the arrivals lobby with  various amenities and services. The VIP lounge (Lantai Satu) is at the east end, with connections to Terminals 1B & 1C.  (b) The center houses a cash mashine.
 - Departing passengers check in, go through security check  and enter boarding area with amenities & services, with access to the departure gates. After security check is a stairwell to the VIP lounge as well as a walkway to Terminal 1A.

    Domestic Terminal 2 with sub-terminals 2D, 2E & 2F
handles domestic flights. T2 has a main terminal divided into Sections F, E & D, each of which has 25 check-in counters, 5 baggage carousels and 7 gates.  After expansion work its capacity increased to 19 million passengers a year.
- The ground level is the Arrivals level - with passport controls, Visa on Arrival counter, baggage carousels and two separate customs checks . The Arrivals level has an information counter, several currency exchange booths, & elevator (after information desk) up to the free shuttle bus  connecting to the other terminals.,
- The upper level is the Departure level, reached via entrance doors 1 - 4 serving the following areas: Doors 1, 2 & 3 lead to security check gate D4: to the left is ANA check-in & Premier Lounge; to the right is ANA check-in countes 17-24, ticket counters and security check D2 leading to passport control and acccess to gates D1-7 and E1-7. Door 4 leads to security check, with access to domestic gates F1-F7.
T2 Lounges are near the entrance of the D gates.
    New International Terminal 3 Ultimate (T3U) - covering 370,000 sq.meters, able to handle over 25M passengers a year, and equipped with the latest technology - opened its first phase of operation in late July 2016, completing its remaining work by March 2017.  While most international flights were already moved some months ago - Garuda Airline moved its international flights to T3U in July 2017, were it has 28 check-in counters and an executive lounge for up to 2,100 passengers.
T3 currently houses 64 immigration counters for both arrivals & departures, 30 immigration e-gates for arrivals & departures, 6 baggage claims, 6 airbridges - along with a covered carpark with 1,200 spaces.  T3U also houses two four-star hotels, duty-free and retail outlets, restaurants, meeting rooms, and a multi-level carpark.  It  features a state-of-the-art baggage handling system and has eight check-in islands. T3U also has its own parking and support facilities (hotels and flyover connected to the airport train). 
T3U's amenities and services cover an area over 45,000 sq.meters (food & drink, retail concessions,a cinema).  
  - Level 1 of T3U is the Departure Level, with (many food & drink concessions and retail outlets; prayer rooms, nursery rooms, shower facility, boarding lounge and access to boarding gates.  The Mezzanine Level offer additional food & drink and stores - reached by escalators. 
- Level 2 of T3U is the check-in level, which houses check-in rows  D, E & F, along with self-check-in kiosks & temporary ATM cash machines.  (Food & drink are available in both pre- & post-security areas.)  After check-in, passengers proceed to security check point.  Level 2 now offers extended food & drink and retail  concessions. 
- The Ground Level of T3U is the Arrivals Level - housing the baggage claim, Lost & Found, 3 banking facilities, a current bakery & QQ Kopitiam, and soon Solaria, Kentucky Fired, Starucks & Food Sulture.  A connector leads to the carpark.
- The Mezzanine Level of T3U
houses additional food & drink venues (Liberica, Warung Tekko & 3 Buns; aana food market.

Airport Lounges:  (As terminals are undergoing changes, some of the lounges may have already, or will soon, move.)
 - First-class & business lounges
are available at the Transit Lounge in the Departure area: (a) Jasa Angkasa Semeta (JAS) Lounge;  b) Garuda Indonesia lounge ( the most extensive services offered), available to GA's business class passengers, as well as GECC cardholder, and includes a meeting room, shower facilities, a quiet room and much more.
- at Terminal 2: Near D gates: Gold, Esplanade, Pura Indah & Premeir lounges; near E gates Citi, Emerald, & Garuda Business lounges; near F gates: Garuda Domestic Lounge.
 - Other lounges are supported by PT Indosat, PT Mandara Jasindo Sena, PT Telkomsel & PT XL Axiata.
 - Lounges requiring membership programs, but also accessible to non-members by purchasing a day-pass:
El John Executive Lounge at level 2 of T1B, post-security, domestic departure hall.
El John Lounge for Priority pass members is at post-security of T1C
Premier Lounge'at T2D, post-security, with showers.
Pura Indah First & Business-Class Lounge for Priority  Pass holders at T2D, post-security, with shower.
Mutiara Lounge for Priority Pass holders at T2E.
Batavia Lounge at T2D, post-security.
Executive Lounge at T3U

- After expansion work on T2 & T3 they are to be linked by a corridor, which includes a shopping area.
- T3 Ultimate
is to get a new baggage handling system and have eventually five concourses.
- An automated transportation system is to link terminals, shopping mall and hotel.
- A long runway is to be built.

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