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Main Phone 0570 025 071
Online check-in & baggage payment You can use JAL's International Web Chceck-In Service 72 hours up to one hour prior to scheduled departure flight; boarding passes for U.S. & Australian flights can be printed 24 hours before departure. Local laws don't permit certain Airports like Paris & Hanoi are excluded. Drop off your baggage at the Fast Baggage Drop counter at least 40 minutes prior to departure at Haneda Airport, 60 minutes at alll thers.
Carry-on Baggage Rules & Fees Each passenger is allowed to bring onboard one carry-on bag, not to exceed 115cm/45in (55x40x25cm) and a hand bag no more than 115cm/45in; total weight not to exceed 10kg/22lb. If baggage cannot be fitted under seat in front of you or in the overhead bin, it will count as checked baggage.
Baggage Rules & Fees by Destination
| Destination | To/From USA (including Guam) or Canada |
| Linear dimensions/weight | 158cm/62in and 23kg/50lb |
| Regular size & weight fees | Economy: First 2 bags free, both not to exceed 273cm/107in. |
| Overweight fees | Economy Class: One flat-rate excess baggage fee applies to each checked bag exceeding free alowance. Additionally, if each bag is over 23kg/50lb, but no more than 32kg/70lb, charges of YPY5,000 or US$50/each apply. |
| Premium Economy Class | Up to 20kg/44lb free. One flat-rate excess baggage fee applies to each checked bag exceeding free alowance. Additionally, if each bag is over 23kg/50lb, but no more than 32kg/70lb, charges of YPY5,000 or US$50/each apply. |
| First Class | Up to 40kg/88lb free. One flat-rate excess baggage fee applies to each checked bag exceeding the free allowance. |
| Executive Class | Up to 30kg/66lb free. One flat-rate excess baggage fee applies to each checked bag exceeding the free allowance. |
| JAL Global Club or JMB FLY ON Program status holders | flying on Premium Economy or Economy class, same restrictions apply. |
| Infants on infant fare | Checked bag up to 10 kg(22lbs.), plus one additional item consisting of either a folding stroller, portable rocking cradle or car seat. |
| Destination | From/to destinations other than the USA (incl. Guam) or Canada |
| Linear dimensions/weight | (Weight system applies) |
| Regular size & weight fees | Economy & Premium EconomyClass: up to 20kg/44lb free |
| Overweight fees | Bags in excess of free baggage allwance are chargedat a per kilogram rate, equivalent to 1.5% of the highest normal direct adult one-way economy class fare in effect on issue date of excess baggage ticket (for two types of normal fares for Japan departure, the higher fare applies. Calculation method: excess baggage fee equalsnormal economy-class fare between boarding points (adult one-way) times 1.5 percent of excess baggage weight in kg. |
| First Class | up to 40kg/88lb free |
| Executive Class | up to 30kg/66lb free |
| Infants up to 2 yrs & on infant fare | up to 10kg/22lb, plus one of either, a folding stroller, portable cradle or car seat. |
| Destination | London, Paris, Dubai, Australia & New Zealand Routes |
| Linear dimensions/weight | Checked bags over 32kg/70lb each cannot be accepted in principle. You can either divide the oversized bag(s) or contact JAL International reservation or travel agent in advance for further information. |
Please note: this list only includes Japan Airlines (JAL) and not any code-share or partner flights. Japan Airlines (JAL) flights serve these cities directly. Flights are available on Japan Airlines (JAL) from each airport to all airports listed. These are not direct flights; multiple connections may be required.
- Bangkok Suvarnabhumi BKK Airport Flights
- Beijing Capital PEK Airport Flights
- Boston Logan BOS Airport Flights
- Brisbane BNE Airport Flights
- Centrair NGO Airport Flights
- Chicago O'Hare ORD Airport Flights
- Fairbanks FAI Airport Flights
- Frankfurt FRA Airport Flights
- Fukuoka FUK Airport Flights
- Guam Won Pat GUM Airport Flights
- Hamburg HAM Airport Flights
- Hanoi Noi Bai HAN Airport Flights
- Helsinki-Vantaa HEL Airport Flights
- Hiroshima HIJ Airport Flights
- Ho Chi Minh Tan Son Nhat SGN Airport Flights
- Hong Kong HKG Airport Flights
- Honolulu HNL Airport Flights
- Incheon ICN Airport Flights
- Istanbul Ataturk IST Airport Flights
- Jakarta Soekarno-Hatta CGK Airport Flights
- Kalamazoo Battle Creek AZO Airport Flights
- Kaohsiung KHH Airport Flights
- Kitakyushu KKJ Airport Flights
- Kuala Lumpur KUL Airport Flights
- Kumamoto KMJ Airport Flights
- London Heathrow LHR Airport Flights
- Los Angeles LAX Airport Flights
- Manilla Ninoy Aquino MNL Airport Flights
- Milan Malpensa MXP Airport Flights
- Moscow Domodedovo DME Airport Flights
- Mt Fuji Shizuoka FSZ Airport Flights
- New Delhi IndiraGandhi DEL Airport Flights
- New York Kennedy JFK Airport Flights
- Niigata KIJ Airport Flights
- Oita OIT Airport Flights
- Osaka Itami ITM Airport Flights
- Osaka Kansai KIX Airport Flights
- Palmdale Regional PMD Airport Flights
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- Prague Vaclar Havel PRG Airport Flights
- San Francisco SFO Airport Flights
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- Singapore Changi SIN Airport Flights
- Sydney Kingsford Smith SYD Airport Flights
- Taiwan Taoyuan TPE Airport Flights
- Tokyo Haneda HND Airport Flights
- Tokyo Narita NRT Airport Flights
- Toronto Pearson YYZ Airport Flights
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- Zurich ZRH Airport Flights


