Boston Logan Airport (BOS) Guest Services and Help
Guest Services at Boston Logan BOS Airport
Airport Guest Services, Airport Information and Assistance at Logan Airport
Public Information Booths - on the lower level baggage claim areas of each terminal. Public Service Representatives assist you with questions and concerns regarding ground transportation, airline services, concession inquiries, special needs and TTY services.
800-23-LOGAN Service - Logan's help desks - Public Service Representatives assist callers with questions and concerns regarding ground transportation, commuting challenges, airline support services, weather operations as well as offering TTY services.
Children Services - Kidport located in Terminal A, by Gate A18 and featuring Kidport iFuselage Funn, a replica of Logan's Control Tower and a wall replica of Terminal A.
Located at the Departure leve of Terminal C, main terminal area, Kidport offers interesting hands-on exhibits. There are also two kid-friendly dining options: Angelina’s Panini Bar serving a wide array of delicious hot pressed sandwiches and hearty salads made daily; and Famous Famiglia, offering pizza in several varieties.
Other Services: 1. USO - for military personnel and their families. Terminal C, ground level, pre-security; 617-561-1634.
2. Hotel Reservations: Central Reservation of New England offers for free: discount hotel reservations with best rates for Boston hotels and motels. 9 am-11 pm, 7/wk, 1-800-332-3026. Location: Lower level, pre-security in JetBlue baggage claim area, across from rental car phone board.
3. Salon & Spa: Terminal B -Classique Hair and Nail Salon; Jetsetter Mini Spa.; Terminal C - Classique Salon 617-569-5880.
4. Shoe Shine: Classic Shoe Shine Valet: Terminal A, post security by gates 3-5; Terminal B, American Airlines side and US Airways side departure level; Terminal C, departure level, pre- and post-security, gates 25-36.
For more information contact Public Information Programs at (617) 561-1800.
Public Information Booths - on the lower level baggage claim areas of each terminal. Public Service Representatives assist you with questions and concerns regarding ground transportation, airline services, concession inquiries, special needs and TTY services.
800-23-LOGAN Service - Logan's help desks - Public Service Representatives assist callers with questions and concerns regarding ground transportation, commuting challenges, airline support services, weather operations as well as offering TTY services.
Children Services - Kidport located in Terminal A, by Gate A18 and featuring Kidport iFuselage Funn, a replica of Logan's Control Tower and a wall replica of Terminal A.
Located at the Departure leve of Terminal C, main terminal area, Kidport offers interesting hands-on exhibits. There are also two kid-friendly dining options: Angelina’s Panini Bar serving a wide array of delicious hot pressed sandwiches and hearty salads made daily; and Famous Famiglia, offering pizza in several varieties.
Other Services: 1. USO - for military personnel and their families. Terminal C, ground level, pre-security; 617-561-1634.
2. Hotel Reservations: Central Reservation of New England offers for free: discount hotel reservations with best rates for Boston hotels and motels. 9 am-11 pm, 7/wk, 1-800-332-3026. Location: Lower level, pre-security in JetBlue baggage claim area, across from rental car phone board.
3. Salon & Spa: Terminal B -Classique Hair and Nail Salon; Jetsetter Mini Spa.; Terminal C - Classique Salon 617-569-5880.
4. Shoe Shine: Classic Shoe Shine Valet: Terminal A, post security by gates 3-5; Terminal B, American Airlines side and US Airways side departure level; Terminal C, departure level, pre- and post-security, gates 25-36.
For more information contact Public Information Programs at (617) 561-1800.
International Travelers at Boston Logan BOS Airport
Terminal E in Boston Logan Airport handles all international arrivals.
Lost & Found at Boston Logan BOS Airport
1. The Massachusetts State Police Troop F (tel. 617-568-7514) is responsible for lost & found items, located at 2 Service Road, East Boston (across from Airport MBTA station).
2. For items lost at TSA security checkpoints call 617-561-2047.
3. For items lost onboard your aircraft or at the boarding areas, call your airline.
2. For items lost at TSA security checkpoints call 617-561-2047.
3. For items lost onboard your aircraft or at the boarding areas, call your airline.
Smoking at Boston Logan BOS Airport
No, Logan Airport is a smoke free environment.
