BOS Airport Insights & Guide
Key BOS Airport Topics:- Frequent Flier Tips
- Airport Recent News
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know BOS Airport
Welcome to the Boston Logan Airport Online Guide, your one-stop resource for navigating one of the busiest airports in the United States. BOS is known for its four terminals: Terminal A, Terminal B, Terminal C, and Terminal E, each designed to facilitate a smooth and enjoyable travel experience. This guide provides a detailed overview of the airport, its facilities, and services, ensuring your journey through BOS is seamless and stress-free. A unique feature of BOS is its direct connection to the city's public transportation system, making it an easily accessible gateway to the historic city of Boston. If your journey extends beyond Boston, our world airports overview might be useful, offering valuable insights about other airports you might visit during your travels.
iFly Tip: Stay informed and travel better with advice from our airport tips guide.
Navigating BOS's Terminals
BOS has four terminals: Terminal A, Terminal B, Terminal C, and Terminal E. Terminal A has 21 gates and is used by Delta Air Lines, WestJet, and Southwest Airlines. Terminal B has 14 gates and is used by American Airlines and Spirit Airlines. Terminal C has 22 gates and is used by JetBlue Airways. Terminal E has 22 gates and is used by international airlines such as Air Canada, British Airways, and Lufthansa.
When navigating the terminals, keep in mind that Terminal A and Terminal B are connected by a pedestrian walkway, while Terminal C and Terminal E are connected by a shuttle bus. Additionally, there are moving walkways and elevators available to help you get around the airport with ease.
Whether you're looking for food, services, or your airline departure gate, our interactive airport map can help you locate everything you need. Simply input your terminal and desired destination, and the map will guide you to your destination.
Connecting Between Terminals
BOS Airport has four terminals: Terminal A, Terminal B, Terminal C, and Terminal E. Walking is the most convenient way to get between the terminals, as they are all interconnected by covered walkways. The walking times are as follows:
- Terminal A to Terminal B: 5-7 minutes
- Terminal B to Terminal C: 5-7 minutes
- Terminal C to Terminal E: 10-12 minutes
- Terminal E to Terminal A: 15-20 minutes
Frequent Flier Tips
To help make your experience at Boston Logan Airport (BOS) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from BOS-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"Boston Logan has four terminals: A, B, C, and E. If you're flying domestically, you'll likely be in Terminals A, B, or C. International flights are handled in Terminal E. Make sure to check your terminal before arriving as it can save you a lot of time." — Michael D., Cambridge, MA, August 2023
"For quick connections, use the walkways between Terminals B and C. They are well-marked and can save you from having to go through security again." — Lisa R., Somerville, MA, September 2023
Getting To/From the City
"The Silver Line bus is a great option if you’re heading to downtown Boston. It's free from the airport to South Station and runs frequently. Plus, it avoids the hassle of traffic." — John P., Quincy, MA, July 2023
"If you prefer a more direct route, consider taking a taxi or rideshare. They have designated pick-up areas outside each terminal, making it easy to find your ride." — Emily K., Brookline, MA, October 2023
Parking
"For long-term parking, the Economy Parking lot is your best bet. It's more affordable and the shuttle service to the terminals is reliable and frequent." — Raj S., Medford, MA, November 2023
"If you’re in a rush, consider using the Central Parking Garage. It's more expensive but offers the shortest walk to the terminals." — Anna W., Revere, MA, December 2023
Inside the Airport
"If you’re looking for a good meal, head to Terminal B. There are several great dining options, including Legal Sea Foods and Stephanie’s." — Carlos M., Everett, MA, January 2024
"For some last-minute shopping, Terminal C has a wide range of stores. You can find everything from electronics to local souvenirs." — Jessica T., Malden, MA, February 2024
Avoiding Delays and Stress
"Always check the security wait times online before you leave for the airport. It can help you decide which terminal entrance to use and save you a lot of stress." — Ahmed H., Chelsea, MA, March 2024
"If you have a long layover, consider booking a pass to one of the airport lounges. They offer a quiet place to relax, with complimentary food and drinks, which can make a big difference during a long day of travel." — Maria L., Waltham, MA, April 2024
iFly Tip: Learn what to expect at each stage of your flight from an airline pilot with our flight guide.
Picking Up and Dropping Off Passengers
If you're picking up or dropping off passengers at the airport, there are a few things you should know. First, curbside parking is restricted to active loading and unloading only. If you need to park your car, you'll have to use one of the airport's parking garages. These garages are conveniently located near each terminal, and they offer both hourly and daily rates.
If you don't want to park your car, you can use one of the airport's cell-phone waiting areas. These areas are free to use and are located near each terminal. Simply park your car and wait for your passenger to call you when they're ready to be picked up. Once you receive the call, you can quickly drive to the terminal's curbside area for pick-up.
Overall, picking up and dropping off passengers at Logan Airport is a straightforward process. Just remember to follow the curbside parking restrictions and consider using the airport's convenient cell-phone waiting areas.
Parking Facilities & Options
If you're driving to BOS Logan, there are several parking options available to you. The airport has multiple parking garages and lots located near each terminal. Terminal A and Terminal E have their own parking garages, while Terminal B and Terminal C share a parking garage. There are also several surface lots available for parking.
If you're waiting to pick up a passenger, there are cell phone waiting areas available at the airport. These areas are free to use and provide a convenient location to wait for your passenger's arrival.
If you require handicapped parking, there are designated parking spots available in all parking garages and lots. These spots are located close to the terminal entrances for easy access.
If you're looking for a more economical parking option, off-airport parking is available near Boston Logan Airport. These parking lots offer shuttle service to and from the airport and can be a more affordable option for longer trips.
Get details about Boston Airport parking options and rates, along with more economical off-airport parking here.
Transportation Options
When arriving at BOS, there are several transportation options available to get you to your destination.
If you prefer to rent a car, there are several car rental facilities located at the airport, including major providers such as Avis, Budget, Enterprise, Hertz, and National. The rental car center is accessible by a free shuttle bus that runs 24/7.
Taxi services are also available at the airport, with designated taxi drop-off areas located outside of each terminal. Fares are metered, with an average cost of $25-$45 to downtown Boston, depending on traffic and time of day.
Shared ride services, such as Uber and Lyft, are also available at BOS Airport. Pickup areas are located outside of each terminal, and there may be restrictions on where these services can drop off passengers. Fares vary depending on distance and time of day.
Airport shuttles are another option for transportation, with several companies providing service to various destinations in the Boston area. Pickup areas are located outside of each terminal, and fares vary depending on destination.
Finally, public transportation options are available at the airport, including the MBTA subway and bus systems. The Silver Line bus provides service to downtown Boston, with fares starting at $2.90. The Blue Line subway also provides service to downtown Boston, with fares starting at $2.40.
iFly Tip: Discover how airline hubs support airline cargo and passenger operations.
Airport Hotels
Choosing the right accommodation can make or break your travel experience. If you're traveling through an airport, you're in luck. There are numerous hotel options available to suit every traveler's needs. From prestigious AAA Four Diamond hotels to more budget-friendly offerings, there's something for everyone. Many of these hotels are conveniently situated within a couple of miles from the airport, ensuring a quick and hassle-free commute. Some even offer direct skybridge connections or complimentary shuttle services to the airport. Whether you're an air traveler seeking immediate access to the airport, a business traveler needing a comfortable place to rest, or a tourist wanting to explore the city's rich history, these hotels have got you covered. Further, these hotels offer a plethora of amenities ranging from soundproof rooms and complimentary WiFi to fully equipped fitness rooms and on-site dining options. So, rest assured, your stay will be comfortable and connected. Let's explore some of the best hotel options near the airport. Click here to view all Airport Hotels.
Dining, Shopping & Enjoying the Airport
If you're traveling through Boston Airport and looking for some delicious food options or some last-minute shopping, you're in luck! With a wide variety of restaurants and stores, you're sure to find something to satisfy your cravings or pick up a souvenir for your loved ones. Some of the most popular restaurants include B.GOOD, Alta Strada, Legal Sea Foods, and Stephanie's, while stores like Vineyard Vines, New England Collections, and MAC Cosmetics offer plenty of shopping options. For a complete list of all food, shops, and services at Boston Airport, check out iFly's interactive map here.
Passenger Services
The airport is one of the busiest airports in the United States, serving millions of passengers each year. The airport is equipped with a range of passenger services to make your travel experience as comfortable and stress-free as possible.
One of the most important services for travelers is access to Wi-Fi. Logan Airport provides free Wi-Fi throughout all terminals, allowing you to stay connected and catch up on work or entertainment during your wait.
If you lose an item during your travels, Logan Airport has a lost and found department located in Terminal C. You can also report lost items online through the airport's website.
If you are traveling with children, BOS Logan has designated children's play areas located in Terminals A, B, and C. These areas are designed to keep children entertained and active while waiting for their flight.
For passengers with special needs, Logan Airport provides a range of services including accessible parking, wheelchair assistance, and accessible restrooms. The airport also has a dedicated TSA Cares helpline to assist passengers with disabilities or medical conditions through the security screening process.
If you need to access banking services, there are several ATMs located throughout all terminals. In addition, there are currency exchange services available in Terminals B and E.
If you require medical assistance during your travels, Boston Logan Airport has a medical clinic located in Terminal E. The clinic provides a range of medical services including urgent care, travel medicine, and primary care.
Flight Status Info
As an air traveler, it's important to stay updated on the status of your flight, especially when traveling to or from busy airports like Boston Airport. Fortunately, there are several ways to get flight status information at the airport.
One of the easiest ways to check flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time information on flight departures, arrivals, delays, and gate information. Simply find the display for your airline and flight number and check the status.
Another convenient way to stay informed about your flight is by using your airline's mobile phone app. Most airlines offer apps that allow you to track your flight status, receive push notifications about gate changes, delays, and cancellations, and even check in for your flight. Make sure to download your airline's app before your trip and enable notifications to stay up-to-date on any changes to your flight.
In addition to mobile apps, airlines also offer text, email, and push notifications to alert passengers about flight status changes. Make sure to provide your contact information when booking your flight and opt-in to receive notifications from your airline.
Passengers can check the status of their flight departure at BOS by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
- Location: General Edward Lawrence Logan International Airport (BOS) is located in East Boston, Massachusetts, United States.
- Size: It is the largest airport in New England.
- Passenger Traffic: Logan Airport serves over 42 million passengers annually, making it the 17th busiest airport in the United States.
- Terminals: The airport has four terminals:
- Terminal A: Domestic airlines
- Terminal B: International airlines
- Terminal C: JetBlue Airways
- Terminal E: All other international airlines
- Airlines Served: Major airlines include JetBlue Airways, American Airlines, and Delta Air Lines. For a complete list of airlines, visit the BOS Airlines Served page.
- Daily Flights: The airport handles around 1,200 daily flights.
- Daily Passenger Traffic: Approximately 115,000 passengers pass through Logan Airport daily.
- Top Destinations: The most popular destinations are Toronto, London, Dublin, Chicago, and Atlanta.
- Hub Status: BOS Logan is a hub for Cape Air, Delta Air Lines, and JetBlue Airways.
Airport History
Boston Logan Airport, also known as General Edward Lawrence Logan International Airport, is located in East Boston, Massachusetts. The airport serves as a hub for Delta Air Lines and JetBlue Airways and is the largest airport in New England.
Here are some significant events in the airport's history:
- 1923: Boston Airport is established on a 200-acre piece of land in East Boston.
- 1927: The first commercial flight takes off from Boston Airport.
- 1943: The airport is renamed General Edward Lawrence Logan International Airport in honor of a Boston-born Army officer who died in World War II.
- 1956: The airport's first terminal building is opened.
- 1971: A new international terminal is opened to accommodate the increasing number of international flights.
- 1983: The airport's runway is extended to accommodate larger aircraft.
- 2001: Boston Airport becomes one of the primary targets of the 9/11 terrorist attacks, with two of the hijacked planes departing from the airport.
- 2010: A new rental car center is opened, consolidating all rental car companies into one location.
- 2013: A new 10-gate terminal is opened for JetBlue Airways.
Airport Contact Information
For more information about Boston Logan International Airport, please refer to the following contact details:
- IATA Code: BOS
- Airport Website
- Phone: 1-800-23-LOGAN
- Email: [email protected]
- Mailing Address: Boston Logan International Airport, One Harborside Drive, East Boston, MA 02128, United States
Note that the contact information provided here is subject to change by the airport operator(s).
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Boston Logan Airport Q&A
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