- SDF Airport Overview
Louisville International (SDF) Airport is located in Louisville, Ky., home of the Kentucky Derby and the Louisville Slugger among many other noteworthy attractions. Nine airlines service the airport offering nonstop flights to over 20 destinations. Louisville airport is currently in the midst of a $41 million terminal renovation project slated for completion in 2005, which will upgrade service amenities, expand facilities and give the airport a more modern ambiance. As part of this project, the airport’s gates were re-numbered with the Delta, Continental and Northwest wing becoming Concourse A with gates A1 – A14, and the United, USAirways, Midwest Connect, Southwest and American wing becoming Concourse B with gates B2 – B19. Whether you’re in Louisville for bourbon or baseball bats, the airport aims to be a modern and pleasant way to begin or end your trip.
- Baggage Carts / Skycap
Baggage Carts are available at the entrances and exits and in the Baggage Claim area. Skycap service is also available throughout the airport to persons needing special assistance.
- Baggage Claim
Baggage Claim is located on the lower level of the terminal.
- Banking / ATM Services
Fifth Third Bank (502) 366-2616, located on the upper level of the terminal, offers full service banking including deposit and loan services, commercial banking services, foreign currency exchange, Visa, Mastercard and Discover services. There are two ATM’s located within the terminal and a friendly staff willing to work hard to be the only bank you will ever need.
- Business Services
Louisville Concierge and Business Center, located on the airport’s departure level next to Fifth Third Bank, is available to serve a variety of needs, just as a hotel concierge might do. Louisville Concierge offers computer workstations with Internet access, as well as copying, faxing, notary services, overnight shipping, document shredding and international calling. They also offer a fully furnished conference room with comfortable seating for 12, the only such space available in the Louisville International terminal. For more information, contact Louisville Concierge at (502) 657-0098 or visit www.LouisvilleConcierge.com.
- Emergency / Medical Services
Airport police, fire fighters and emergency medical technicians are on duty around the clock and may be reached by dialing ext. 250 on the beige courtesy phones in the terminal.
- Flight Information Monitors
Flight Information monitors are located throughout the terminal and concourses.
- Internet Access
Internet access is available at dataports located throughout the terminal and the concourses.
Louisville Concierge and Business Center, located on the airport’s departure level next to Fifth Third Bank, is available to serve a variety of needs, just as a hotel concierge might do. Louisville Concierge offers computer workstations with Internet access, as well as copying, faxing, notary services, overnight shipping, document shredding and international calling. They also offer a fully furnished conference room with comfortable seating for 12, the only such space available in the Louisville International terminal. For more information, contact Louisville Concierge at (502) 657-0098 or visit www.LouisvilleConcierge.com.
- Lost & Found
Lost luggage is located on the lower level of the main terminal in the baggage claim area.
- Mail Center / U.S. Post Office
There is a mail drop airside.
- Main Terminal / Concourses
There is a main terminal and two concourses - A and B.
- Meeting / Conference Rooms
Louisville Concierge and Business Center, located on the airport’s departure level next to Fifth Third Bank, is available to serve a variety of needs, just as a hotel concierge might do. Louisville Concierge offers computer workstations with Internet access, as well as copying, faxing, notary services, overnight shipping, document shredding and international calling. They also offer a fully furnished conference room with comfortable seating for 12, the only such space available in the Louisville International terminal. For more information, contact Louisville Concierge at (502) 657-0098 or visit www.LouisvilleConcierge.com.
- People With Special Needs / Persons With Disabilities
The terminals are fully handicapped-accessible and includes numerous hearing-aid compatible and volume control phones along with TDD - Telecommunication Device for the Deaf. All phones are wheelchair accessible. Several phones are equipped with dataports.
For people using wheelchairs, there are specially designed ramps, curbs, doors and elevators located at key locations. Elevators featuring Braille floor designations and raised control buttons assist the visually impaired. Also, seeing-eye dogs are permitted in the terminal buildings and on aircraft. Airline ticketing and baggage claim are also accessible. Airlines offer special escort/transport services, upon prior request, with wheelchair assistance provided from the curb to the security checkpoint, where two eight-passenger chauffeured electric carts and a 310 foot moving sidewalk transport passengers to and from the gates with ease.
There is plenty of handicap parking in the garage’s Under 4 Hours and Over 4 Hours Parking areas, offered at the least expensive parking rates, regardless of location. For Handicap parking rates, vehicles must display a handicap hanging tag or license plate. There is no handicap parking in the Remote lot.
- Pets / Animals
Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
- Restrooms
Restrooms are conveniently located throughout the terminal and concourses.
- Security
For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
- Smoking
A smoking lounge is available on the third level mezzanine.
- Guest Services
Airport Guest Services, Airport Information and Travelers Assistance
An Information Booth in bag claim is staffed daily to provide airport and tourist information and assistance. Dial ext. 257 on the beige courtesy phones in the terminal or (502) 367-INFO or (502) 368-6524 from phones outside the terminal to call the booth.
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