Route Map View route map
Main Phone 1 800 645 3880
Additional Phones 1 866 846 4283
Online check-in & baggage payment Online checkin options (from 23 hrs prior to departure) with Lufthansa & its parnters: (a) via Lufthansa: for Lufthansa, Austrian, bmi & LOT (except fr. Hamburg) worldwide, except for departures from Sweden, Norway, Denmark or Switzerland; Adria Airways, Croatia Airlines & Spanair for departures from Germany; SWISS & Luxair for departures from Germany & Vienna; SAS for departures from Germany, Dubai &Zagre; TAP Air Portugal for departures from Germany or from London Heathrow; (b) via SAS: for Lufthansa & SAS flights from Sweden, Norway & Denmark (except Billund); (c) via SWISS: for Lufthansa & SWISS flights from Switzerland.
Carry-on Baggage Rules & Fees Onboard baggage allowance: 1 carry-on bag 55x40x20cm, up to 8 kg, or foldable garment bag 57x54x15cm (in First & Business class: 2 bags). In addition: a handbag or small laptop bag, a coat or blanket, small camera or binoculars, reading material, infant carrier & onboard baby food, and assistive devices.
Checked Baggage Rules & Fees Baggage allowance varies by destination, weight or piece: 1. The 'Piece Concept' applies to many long-haul flights; its free baggage allowance is defined by the pieces of bags, not the weight. On Economy Class, traveling betw. Europe (incl. Yekaterinburg), India & the USA, Canada, Mexico, Australia & New Zealand (via USA / Canada): one free piece of luggage and one free ski equipment; In First and Business Class: up to two pieces free. Bags may not exceed linear dimensions of 158cm (combined height, width & length). 2. The 'Weight Concept' applies to all routes within Europe, and between Europe & other countries, CIS, Middle East, Africa and Asia, and its free baggage allowance is defined by the total weight of the baggage, not the number of bags. 3. INFANTS: In Economy, First & Business Class, one bag up to 23kg & 1 collapsible stroller/buggy.
Baggage Rules & Fees by Destination
| Destination | Between Europe (incl.Yekaterinburg), India & USA, Canada, Mexico, Australia, New Zealand (via USA/Canada) |
| Linear dimensions/weight | Piece Concept: 158cm; Weight Concept: up to 45kg |
| Regular size & weight fees | Economy Class: First bag free up to 23kg & 1 pair of skis |
| Overweight fees | Bags over 158cm and/or 23kg-45kg incur extra charges by weight from $ or EUR 40 to 750, depending on destination. |
| Business & First Class | First 2 bags up to 32kg free. |
| Hon. Circle & Senators | Weight Concept, free up to 43kg; Piece Concept, free up to 3 pieces*. HON Circle members & Senators' bags get special priority. |
| Frequent Flyers | Weight Concept, up to total of 40kg free in all classes, plus one pair of skis; Piece Concept, first 2 bags free* |
| Star Alliance Gold Card for all classes | Weight Concept, up to 43kg free; Piece Concept, First three bags free* |
| Destination | (a) Between USA, Canada, Mexico, Australia, New Zealand: worldwide, except Europe & India via USA/Canada; (b) via the USA, ( c) between South America: worldwide, except commencement of travel in Brazil for travel in both directions; (d) between West Afric |
| Linear dimensions/weight | Piece Concept: 158cm; Weight Concept: up to 45kg |
| Regular size & weight fees | Economy Class: first bag free up to 23kg + one pair of skis for destinations listed under (a) above; first two bags up to 23kg each free for all other listed destinations. |
| Overweight fees | Bags over 158cm and/or 23kg-45kg incur extra charges by weight from $ or EUR 40 to 750, depending on destination |
| Business & First Class | First 2 bags free up to 32kg for all destinations (a)-(e) |
| Hon. Circle & Senators | Weight Concept, free up to 43kg; Piece Concept, free up to 3 pieces*. HON Circle members & Senators' bags get special priority. |
| Frequent Flyers | Weight Concept, up to total of 40kg free in all classes, plus one pair of skis; Piece Concept, First 2 bags free* |
| Star Alliance Gold Card for all classes | Weight Concept, up to 43kg free; Piece Concept, First three bags free* |
| Destination | Commencement of travel (a) in Brazil: worldwide for travel in both directions; (b) in Japan (to USA, Canada, W.Africa, E.Africa & S.America) if Piece Concept applies for both directions. |
| Linear dimensions/weight | Piece Concept: 158cm; Weight Concept: up to 45kg |
| Regular size & weight fees | Economy class: First 2 bags up to 23kg free |
| Overweight fees | Bags over 158cm and/or 23kg-45kg incur extra charges by weight from $ or EUR 40 to 750, depending on destination |
| Business & First Class | First 2 bags free up to 32kg free |
| Hon. Circle & Senators | Weight Concept, free up to 43kg; Piece Concept, free up to 3 pieces*. HON Circle members & Senators' bags get special priority. |
| Frequent Flyers | Weight Concept, up to total of 40kg free in all classes, plus one pair of skis; Piece Concept, First 2 bags free* |
| Star Alliance Gold Card for all classes | Weight Concept, up to 43kg free; Piece Concept, First three bags free* |
Reference
*depending on flights operated by either/or Lufthansa, Star Alliance Partners, Swiss International, Luxair & other airlines.
Notes: Lufthansa's website lets you calculate the fees for overweight/oversized baggage.
Please note: this list only includes Lufthansa Airlines and not any code-share or partner flights. Lufthansa Airlines flights serve these cities directly. Flights are available on Lufthansa Airlines from each airport to all airports listed. These are not direct flights; multiple connections may be required.
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