• ONT Airport Contact
  2900 East Airport Drive
  Ontario, CA 91761
  Email: infoline@lawa.org
  Website for Ontario Airport: http://www.lawa.org/ont/ontframe.html
  
  

• ONT Airport Overview
  Ontario International Airport (ONT), a medium-hub airport, is located 35 miles east of downtown Los Angeles in the west end of San Bernardino County. ONT airport has experienced a 500% increase in airline passenger volumes in the last 10 years. To accommodate the growth, Ontario airport opened twin terminals in 1998 that can accommodate up to 10 million passengers a year. When passenger traffic reaches 10 million in two consecutive years, a third terminal will be constructed. In addition to the two new terminals, Ontario airport has an International Arrivals Terminal used by AeroMexico and Lineas Aereas Azteca. The 13 airlines serving the airport include AeroMexico, Alaska, America West, American, Continental, Delta, Frontier, jetBlue, Lineas Aereas Azteca, Northwest, Southwest, United/Ted, and United Express offering nonstop flights to many major U.S. cities and connecting service to many international destinations.

• Baggage Carts / Skycap
  Baggage Carts are available at the entrances and exits and in the Baggage Claim areas of both terminals. Skycap service is also available throughout the airport terminals to persons needing special assistance.
  
  Smarte Carte (Luggage Carts)
  (800) 328-9006
  
  

• Baggage Claim
  Baggage claim areas are located on the ground level of both terminals. Skycap service and luggage cart rentals are available in both terminals.
  
  

• Banking / ATM Services
  Each terminal has two automated teller machines located at the departure (Business Center) and arrival (lower level entrance) areas. There is also one ATM machine in the Ground Transportation Center.
  
  

• Business Services
  Located in the upper level of both terminals, the Business Centers provide telephones, internet ports, postage vending machines and travel insurance services.
  
  

• Concourses
  There are two main terminals (Terminal 2 and Terminal 4) and an International Terminal.
  The former Ontario International Airport terminal houses the airport’s administrative offices, and will ultimately be converted to other commercial uses.
  
  

• Emergency / Medical Services
  In an emergency, dial 911 from a courtesy phone, pay phone or cell phone.
  
  

• Flight Information Monitors
  Flight Information monitors are located throughout the terminal and concourses.
  
  

• International Travelers
  International Arrivals and departures are serviced by the International Terminal and the following airlines:
  
  AeroMexico
  Lineas Aereas Azteca (arrivals only).
  
  

• Internet Access
  Located in the upper level of both terminals, the Business Centers provide telephones and internet ports.
  
  

• Lost & Found
  Each airline counter has a lost and found area for unclaimed items. Travelers who need further assistance should contact the Airport Police at (909) 937-2700. The lost and found central office is located on 1070 South Vineyard Avenue at the Airport Command Center.
  
  

• Mail Center / U.S. Post Office
  Located in the upper level of both terminals, the Business Centers provide mailing and shipping services.
  
  

• Main Terminal / Concourses
  There are two main terminals (Terminal 2 and Terminal 4) and an International Terminal.
  The former Ontario International Airport terminal houses the airport’s administrative offices, and will ultimately be converted to other commercial uses.
  
  

• Meeting / Conference Rooms
  No meeting rooms are available at the airport.
  
  

• People With Special Needs / Persons With Disabilities
  Handicapped Parking And Restrooms:
  Handicapped parking is available at Lot 2, Lot 4, and Lot F. Restrooms for the disabled are available in Terminal 2 and Terminal 4.
  
  Wheelchairs:
  Wheelchairs and assistance are available through airline representatives at each airline counter.
  
  TDD:
  Telecommunications Device for the Disabled (TDD) capability is provided at selected locations on public pay phones. Standard TDD keyboard signs are displayed where pay phones with TDD capability are located.
  
  

• Pets / Animals
  Animals are not permitted in the terminal at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
  
  

• Restrooms
  Restrooms are conveniently located throughout the terminal and concourses.
  
  

• Security
  For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
  
  

• Guest Services
  ONT Airport Guest Services, Airport Information and Travelers Assistance
  Airport Information booths are located on the lower level in the baggage claim areas of each terminal.
  
  Airport Information Phone 909.937.2700 / Tdd 909.937.2163
  
  

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