Main Terminal / Concourses at Phoenix Sky Harbor PHX Airport
Sky Harbor Airport has presently three operational passenger terminals - T2, T3 & T4. Sky Harbor Road divides the three terminals with the corresponding parking terminals on the opposite side. This complex is located between 24th Street to the west and 44th Street to the east. Pick-up & drop-off area for T2 is at north curb; for T3 north & south curb; for T4 drop-off is at north & south curbs on level 2, and pick-up on level 1. A walkway at T2, between doors 7 & 8 leads to T3.
Getting around PHX:
1. To get from terminals to terminal: (a) Terminal 2 connects at Door 8 via walkway to Terminal 3; (b) Terminal 3 connects on level 2 (near Sbarros) via walkway to Terminal 2. (c) To get from either Terminals 2 or 3 to Terminal 4, you must leave the secure area and catch the shutte bus at the curb.
2. Terminals to Garage connection: In front of each terminal at the baggage claim level are taxi & limo stands, and stops for inter-city shuttle, charters & Blue Diamond buses. From level 3 of all terminals you can access the East & West Parking Garages' levels 4-9.
3. The new PHX Sky Train, running 24/7, now offers connection between Terminal 4 (access from level 3), to East Economy parking (taking 2 mins), and the regional METRO light rail system at 44th Street and Washington (taking another 5 mins). Trains arrive/ depart every 3-5 minutes.
NOTE: The PHX Sky Train stations offer kiosks to print boarding pass, and have a pet relief area. Additionally, the 44th Street Station (as well as East Economy parking) also offers early bag check for Southwest or US Airways passengers, has a cell-phone waiting lot for passenger pickup, and sells METRO light rail tickets.
4. International Arrivals: Most international flights arrive at Terminal 4, level 3, at east end (near Starbucks). Unless you have gone through US customs clearance by participating airports, you need to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag (the tag should indicate layover and final destination Airport Codes).
Allow for at least 35-45 minutes for customs & re-check-in procedure, and another 30 minutes to board the shuttle, go through security and to your connecting gate.
Passenger Paging - Inside the terminals - look at PAL automats with phone. From outside call 602-273-3455 or send e-mail (open (http://) skyharbor.com/Email_PassengerPaging.aspx). Pages are being announced verbally and visually throughout the terminals.
Terminal 2 of Sky Harbor Airport serves currently Alaska, Great Lakes & United airlines. In front of the lower level ticket counters are stops for the City Bus & Dial-a-Ride and next to the terminal is the garage, which also has an economy section.The Main Lobby fo T2 contains Information, press express, a cafe & Travelmart and Ocotillo Sun. From there you can get via stairway or elevator to the Military Hospitality Room - USO Arizona on Level 2, as well as to security check points and gates. Past security checkpoint is the gateway to Gates 1-13 and gates C & D (near shoesine). The United Red Carpet Club is close to the end, with a play area at the end. Food & Drink, as well as some shops are also in the gateway area. The baggage claim area has a walkway to Terminal 3.
Terminal 3 of Sky Harbor Airport serves currently American, Delta, Frontier, Hawaiian, JetBlue, & Sun Country. The Terminal has a ticket counter and baggage claim on level 1, and on level 2 the security checkpoints North & South , with food & drink establishments and shops in the middle. Gates 1-14 are past Security south, while Gates 15-26 are past Security north. A walkway connects with Terminal 2 in the food court, and an elevator at the opposite end takes you to the parking garage.
Terminal 4 of Sky Harbor Airport - the dominant & award-winning terminal, accounting for 80 percent of all passengers - can be accessed from both the North & South side. T4 is presently served by AeroMexico, Air Canada, British Airways, Southwest, US Airways & WestJet.
Level 1 of T4 is Arrivals with baggage claim, with hotel courtesy phones, ATM machines, and north Doors 1, 3, 5 & 7 & South doors 2, 4, 6 & 8, as well as outside Transportation options: (a) at East: Vans, rental car center shuttles, limos, courtesy & pre-arranged shuttles; inter-city transport, and Airport Shuttle to T2, T3 & West Economy Parking; (b) at North: Airport shuttle to light rail and East Economy Parking; vans, courtesy & pre-arranged shuttles, taxis, inter-city transport & charters.
Level 2 of T4 is Departures with ticket counters, and (a) North side (doors 21, 23, 25 & 27, with curb between doors 23-25 and the City Bus stop near door 2; and (b) South Side (dores 22, 24, 26,28, with south curb between doors 24-26 and outside City Bus & dial-a-Ride stops and the airport shuttle to T2 & T3. Paging assistance is near South Doors 22 & 28.
Level 3 of T4 is where international arrivals come in, offering currency exchange , an Information counter & connection to East Parking levels 4-9. The rest of level 3 has information counters and escalators, with Paging assistance in the center and food & shops surroundig it. This level leads to Security checkpoints A & B. Level 3 also houses the entrance to the new PHX Sky Train connecting to the Economy parking and the Light Rail System (see 'Getting Around, item 3, above).
After security checks, a moving walkway connects all gates A through D on three sides of the food court; while the food court also connects to West & East Parking at their levels 4-9:
(a) Checkpoint A leads to US Airways gates A1-A14 & A17-A30;
(b) Checkpoint B leads to US Airways gates B1-B14, and to shared gates (US Airways, Aeromexico, Air Canada, British Airways & WestJet) B15-B22, and International Gates B23-B28;
(c) Checkpoint C leads to Southwest gates C1-C10 and shared gates (Southwest & AirTran) C11-C20; and
(d) checkpoint D leads to Southwest gates D1-D8.
International Arrivals have access to currency exchange and ATM banking on level 3, which also has an information counter & escalators to levels 2 & 1. If connecting to either Terminals 2 or 3 you need to take the PHX shuttle outside between doors 22 & 24.
NOTE: While HMS Host has already made some upgrades in 2012, more food & drink choices at T4 will now become available in both pre- and post-security areas, as a second stage food & drink area upgrade by SSP America will be made throughout 2013.
Services and Amenities inside the passenger terminals: Free Wi-Fi is provided in all terminals on both sides of security, in retail and restaurant areas and near the gates (laptops or other devices will connect to the Internet when powered up near the shops and gates). USO Arizona (tel. 606-275-3813) is at T2, upstairs from the lobby. Other amenities include food & drink establishments, as well as shops and duty-free stores, banking & business-related facilities, currency exchange, pet relief areas near each terminals, and more.
Airline Lounges: United's Red Carpet Club at T2; British Airways' Executive Lounge and three US Airways Clubs at T2.
Getting around PHX:
1. To get from terminals to terminal: (a) Terminal 2 connects at Door 8 via walkway to Terminal 3; (b) Terminal 3 connects on level 2 (near Sbarros) via walkway to Terminal 2. (c) To get from either Terminals 2 or 3 to Terminal 4, you must leave the secure area and catch the shutte bus at the curb.
2. Terminals to Garage connection: In front of each terminal at the baggage claim level are taxi & limo stands, and stops for inter-city shuttle, charters & Blue Diamond buses. From level 3 of all terminals you can access the East & West Parking Garages' levels 4-9.
3. The new PHX Sky Train, running 24/7, now offers connection between Terminal 4 (access from level 3), to East Economy parking (taking 2 mins), and the regional METRO light rail system at 44th Street and Washington (taking another 5 mins). Trains arrive/ depart every 3-5 minutes.
NOTE: The PHX Sky Train stations offer kiosks to print boarding pass, and have a pet relief area. Additionally, the 44th Street Station (as well as East Economy parking) also offers early bag check for Southwest or US Airways passengers, has a cell-phone waiting lot for passenger pickup, and sells METRO light rail tickets.
4. International Arrivals: Most international flights arrive at Terminal 4, level 3, at east end (near Starbucks). Unless you have gone through US customs clearance by participating airports, you need to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag (the tag should indicate layover and final destination Airport Codes).
Allow for at least 35-45 minutes for customs & re-check-in procedure, and another 30 minutes to board the shuttle, go through security and to your connecting gate.
Passenger Paging - Inside the terminals - look at PAL automats with phone. From outside call 602-273-3455 or send e-mail (open (http://) skyharbor.com/Email_PassengerPaging.aspx). Pages are being announced verbally and visually throughout the terminals.
Terminal 2 of Sky Harbor Airport serves currently Alaska, Great Lakes & United airlines. In front of the lower level ticket counters are stops for the City Bus & Dial-a-Ride and next to the terminal is the garage, which also has an economy section.The Main Lobby fo T2 contains Information, press express, a cafe & Travelmart and Ocotillo Sun. From there you can get via stairway or elevator to the Military Hospitality Room - USO Arizona on Level 2, as well as to security check points and gates. Past security checkpoint is the gateway to Gates 1-13 and gates C & D (near shoesine). The United Red Carpet Club is close to the end, with a play area at the end. Food & Drink, as well as some shops are also in the gateway area. The baggage claim area has a walkway to Terminal 3.
Terminal 3 of Sky Harbor Airport serves currently American, Delta, Frontier, Hawaiian, JetBlue, & Sun Country. The Terminal has a ticket counter and baggage claim on level 1, and on level 2 the security checkpoints North & South , with food & drink establishments and shops in the middle. Gates 1-14 are past Security south, while Gates 15-26 are past Security north. A walkway connects with Terminal 2 in the food court, and an elevator at the opposite end takes you to the parking garage.
Terminal 4 of Sky Harbor Airport - the dominant & award-winning terminal, accounting for 80 percent of all passengers - can be accessed from both the North & South side. T4 is presently served by AeroMexico, Air Canada, British Airways, Southwest, US Airways & WestJet.
Level 1 of T4 is Arrivals with baggage claim, with hotel courtesy phones, ATM machines, and north Doors 1, 3, 5 & 7 & South doors 2, 4, 6 & 8, as well as outside Transportation options: (a) at East: Vans, rental car center shuttles, limos, courtesy & pre-arranged shuttles; inter-city transport, and Airport Shuttle to T2, T3 & West Economy Parking; (b) at North: Airport shuttle to light rail and East Economy Parking; vans, courtesy & pre-arranged shuttles, taxis, inter-city transport & charters.
Level 2 of T4 is Departures with ticket counters, and (a) North side (doors 21, 23, 25 & 27, with curb between doors 23-25 and the City Bus stop near door 2; and (b) South Side (dores 22, 24, 26,28, with south curb between doors 24-26 and outside City Bus & dial-a-Ride stops and the airport shuttle to T2 & T3. Paging assistance is near South Doors 22 & 28.
Level 3 of T4 is where international arrivals come in, offering currency exchange , an Information counter & connection to East Parking levels 4-9. The rest of level 3 has information counters and escalators, with Paging assistance in the center and food & shops surroundig it. This level leads to Security checkpoints A & B. Level 3 also houses the entrance to the new PHX Sky Train connecting to the Economy parking and the Light Rail System (see 'Getting Around, item 3, above).
After security checks, a moving walkway connects all gates A through D on three sides of the food court; while the food court also connects to West & East Parking at their levels 4-9:
(a) Checkpoint A leads to US Airways gates A1-A14 & A17-A30;
(b) Checkpoint B leads to US Airways gates B1-B14, and to shared gates (US Airways, Aeromexico, Air Canada, British Airways & WestJet) B15-B22, and International Gates B23-B28;
(c) Checkpoint C leads to Southwest gates C1-C10 and shared gates (Southwest & AirTran) C11-C20; and
(d) checkpoint D leads to Southwest gates D1-D8.
International Arrivals have access to currency exchange and ATM banking on level 3, which also has an information counter & escalators to levels 2 & 1. If connecting to either Terminals 2 or 3 you need to take the PHX shuttle outside between doors 22 & 24.
NOTE: While HMS Host has already made some upgrades in 2012, more food & drink choices at T4 will now become available in both pre- and post-security areas, as a second stage food & drink area upgrade by SSP America will be made throughout 2013.
Services and Amenities inside the passenger terminals: Free Wi-Fi is provided in all terminals on both sides of security, in retail and restaurant areas and near the gates (laptops or other devices will connect to the Internet when powered up near the shops and gates). USO Arizona (tel. 606-275-3813) is at T2, upstairs from the lobby. Other amenities include food & drink establishments, as well as shops and duty-free stores, banking & business-related facilities, currency exchange, pet relief areas near each terminals, and more.
Airline Lounges: United's Red Carpet Club at T2; British Airways' Executive Lounge and three US Airways Clubs at T2.
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