Terminal Gate Connection
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The newly modernized Terminal 1 of RDU officially opened 2014 has one concourse with nine gates and panoramic view of the airfield; a security checkpoint with 4 lanes is on level 2; ticketing & baggage claim areas were upgraded; new shops & restaurants were added in both pre- & post-security areas; and abundant natural lighting, as well as electrical outlets in seats at boarding area installed.
The ground level of T1is divided between ticketing & baggage claim, and houses Southwest Ticketing counters & Southwest baggage service, ATMs, smart carte, food & rink outlets & vending machines. In the center is access to the parking garage via tunnel, and a meeting point to the right of it. Outside of T1's ground level are the following transportation zones: 1 for prearranged services, 2 for hotel/motel shuttles, 3 for Park & Ride, 4 for limos, 5 for rental cars.
The Concourse level with A gates has a security checkpoint and offers ATMs, shoeshine, a cafe, restaurants & Starbucks, and access to gates A1-A9 - currently only used by Southwest Airlines.
Terminal 2 of RDU Airport with Concouses/ gates C & D (or North & South Concourses) - presentlly served by Air Canada, Alaska, Allegiant, American, CEI (Charter Express - check monitor for gates), Delta, Frontier, JetBlue & United - was completely overhauled and expanded. It has a baggage and a ticketing level, with access to C & D gates.
The baggage claim level of T2 has outside access to all modes of transportation, inside baggage carousels 1 - 5, airline baggage services, special events desk, Smarte Cartes and more.
The ticketing level is divided by the escalators: to the left are ticketing A/B, to the right are ticketing C/D and ticketing E/F. American Airlines offers curbside check-in. Delta usesTicket Counter B, with curbside check-in now at Zone 5. United Airlines uses Ticket Counter C.
Food & Retail outlets are mainly in the Ticketing & Concourse level at post-security.
The security check-point leads to C gates (at right) and & D gates (at left).
Concourse C with gates C1-25 is currently used by American, Delta & JetBlue
Concourse D with gates D1-20 is currently used by Alaska, Allegiant, Air Canada, American, Frontier & United.
Airline Lounges at T2:
American Admirals Club is across from gate C3,
Delta Sky Club is near gate C12
Amenities & services in T2 include ATM machines & currency exchange, optional WiFi access (45 mins free; or 24-hr premium paid connection, or Boingo monthly plan); a convention desk, shoeshine, a USO of NC Center, an attractive meet-an-greet area with Starbucks table seating, three international gates and a new and much larger processing area, which no longer requires rechecking bags or entering the concourse. T2 also offers XPresSpa, and an easy-to-read new plasma display. A set of universal kiosks support check-in with multiple airlines, in addition to airline-specific kiosks. T2's departure area has a good variety of shops & restaurants; The Redbox near gate C7 lets you rent a movie for $1/day. Select seats are equipped with power outlets, and boarding areas have seating clusters with 110 volt and USB power outlets under the tabletop surfaces.
NOTE: T2 is getting 5 new restaurants (2 short-term restaurants already opened Fall 2016: Starbucks at Gate D14, Tap Room Bar at Gate 15). Bu Fall 2017 three more long-term concepts will open (Dale Jr.'s Whisky River full-service restaurant with live music at Gate D14; Popeyes Louisiana Kithen, fast-food, fried chicken at Gate D15, and Starbucks, replacing the temporary unit at Gate D14.)