Mumbai Chhatrapati Shivaji (BOM) Airport

Mumbai Chhatrapati Shivaji BOM Airport Overview

Mumbai Chhatrapati Shivaji International Airport BOM - or simply 'CSIA'  (while still referred to by many as 'Sahar Airport' - the town it borders) - is  India's primary, and one of South Asia's busiest airports, and  the counry's largest and most important aviation hub. It serves the densely-populated City of Mumbay (formerly Bombay) - located in the State of Maharashtra - India's third-largest State. Both City and State border the the Indian Ocean at West.
Since 2006 CSIA has been transformed into a world-class facility: in May 2014 it received the 'Golden Peacock Innovative Product /Service Award'.  In April 2015, ACI has inducted CSIA (among only 3 world-wide airports) into the 'Director General's Roll of Excellence; while in Novemer 2015 CSIA received CAPA's 'Asia Pacific Airiport of the Year' award.  In Dec. 2015 the GVK Lounge was voted 'World's Best First-Class Lounge'. In Feb. 2016 ACI awarded it the Service Quality award for 2015, while in March 2016 it received Skytrax' World Airport Award for 'Best Airport in India & Central Asia'. (Awards are given according to 25-40 million yearly passenger count categories.)
As of Feb. 2016 CSIA became the first brown field airport receiving the 'GreenCo Gold Rating' for environmental performance.

CSIA is located 25-35 km from Mumbai's city center -bordering the towns of Sahar & Bramhan Wadi - and is across from the Mumbai suburbs of Santacruz & Andheri. It is accessible via the Western Express Highway, leading directly to the Domestic Terminals, and, farther north, leading to the Sahar Road Exit, taking you directly to the International Terminal & the new Terminal 2.  
With two long runways and an estimated 40 million passengers yearly, Chhatrapati Shivaji International is hub to Air India, and a number of other airlines, and is served by numerous domestic and international airlines offering direct and connecting flights to all points of the globe.

On-Airport hotels at Chhatrapati Shivaji Airport
- Near the Domestic Terminals is the Bahara Star, and
- at the International Terminal complex are the Grand Maratha, Hyatt, InterContinental, Leela and Mirage hotels.

CSIA currently has two major passenger terminals -
new International T2
& domestic terminals  T1A, T1B, T1C (to be integrated into T2).  
An extension to the new Mumbai Metro LRT system will reach the airport by 2016.
In the future, the Mumbai Metro Line 3  will feature 3 stations - at International T1, Domestic T2 - and the Sahar Road Station.

Current Terminal 2 Airlines listed below by gates & telephone numbers (
alphabetically, two airlines per line):
Air Arabia: C10-C14 , tel. 66859083;  Air China: F1-F7, tel. 66859117
Air France: D1-D7, tel. 66859580;  Air India: G1-G14 (Int), H1-H14 (Dom); tel. 9820338098;
Air India Express: G1-G14; tel. 66858082;  Air Mauritius:J1-J7; tel. 66859975;
All Nippon: A1-A4; tel. 66859162;  Air Seychelles: K10-K14; tel. 66859360;
Bangkok Airways:  D10-D14; tel. 66859304;  British Airways:  B1-B7; tel. 66859451;
Cathay Pacific: N1-N7; tel. 66859002;  Egypt Air: F10-F14; tel. 66859966;
El Al Israel: K8-K14; tel. 66859425;  Emirates: N8-N14; tel. 9820020016;
Ethopian Airlines: B9-B14; tel. 66859360;  Etihad Airways: L1-L7; tel. 66859360;
Flydubai: D10-D14; tel. 9769102103;  Gulf Air: N1-N7; tel. 66859131;
Indigo: B1-B7; tel. 7045591817;  Iran Airways: J8-J14; tel. 66859301;
Iraqi Airways: J1-J4; tel. 8425858786;  Jet Airways:  M1-M14 & L8-L14;
Kenya Airways: F1-F7; tel. 66859335;  Korean Air: E8-E14; tel. 66859970;
Kuwait Airways: K1-K7; tel. 66859236;  Lufthansa: C1-C7; tel. 66859098;
Malaysian Airlines: T2, J1-J7; tel. 66859831;  Malindo Airways: T2, E10-E14; tel. 66859912
Oman Air: J10-J14; tel. 66859556;  Pakistan international: F1-F5; tel. 66859198;
Qatar Airways: E1-E7; tel. 66859541;  Royal Nepal: F10-F14; tel. 8879776072;
Saudi Airways: D1-D14; tel. 66859092;  Singapore Airlines: E1-E10; tel. 66857052;
SpiceJet: L1-L5; tel. 9930705453;  Srilankan Airlines: H10-H14; tel. 66859365
Swiss Airlines: C8-C14; tel. 66859051;  Thai Airways: F1-F7; tel.     66859219;
Turkish Airlines: E8-E14; tel. 66859314;  United Airlines: J8-J14; tel. 66859127;
Vistara: Level 3, C1-C7; tel. 8828017600;  Yemen Airways: tel. 66859500.

 - 'Pranaam' personalilzed services
-available at both Domestic & International terminals - received from Business Initiative Directions the 'Century International Quality Era' award.  Pranaam GVT Guest Services with warmth & care are on par with the best of global services, and include Pranaam Platinum & Gold, Transit & Lounge (at T2).  Pranaam International Service covers curbside to boarding assistance, porter services and access to the Pranaam Lounge.
 - Jet Airways, which is serving Terminal 2, made in March 2016 the following announcements:
"For easy access, Jet Airways' guests can drive to the departure gates at Level 4 through the Sahar elevated access road and enter the Departure terminal from Gate No. 7. Guests can either check-in online or at the self-service kiosk located near the entrance. They can also avail of the 41 dedicated check-in counters manned by Jet Airways staff located between gates 6 and 7 for departure formalities. Check-in counters for First and Premier Guests for both domestic and international flights will be located at island 'P'. Guests travelling in Economy on domestic flights can proceed to island 'K', while those travelling Economy on international flights can proceed to island 'L' for check-in. In addition, island 'M' will have exclusive check-in counters for guests holding JetPrivilege Platinum, Gold and Silver cards."
"For Jet Airways guests arriving into Mumbai, prepaid taxi will be available at Level 1. Access for private cars and hotel provided transport is available for guests at Level 2. For three-wheelers and city bus services, guests will need to proceed to P6 at the multi-level car park on Level 2."

Current & Future Airport Developments:  * While CSIA’s domestic & international terminals are presently situated in different locations, the aim is to integrate them and to transform the Airport into one of the world’s most modern airports, with a full range of services and technology.  "Navi Mumbai" is the name of the new city development bordering the 'old' city of Mumbai.

    (A new Navi Mumbai Airport  - to be situated near Navi Mumbai - is intended to absorb some 10 million passengers from CSIA.  After many delays, the US$2.4B project has completed its land acquisition, and the company undertaking pre-development work has been selected. Airport completion is tentatively set for 2019.  Both Airports will then be served by connecting  Metro Rail.)

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