Mumbai Chhatrapati Shivaji ( BOM ) Airport Terminal Map

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Type Name Terminal Location
RestRooms Washroom Domestic Terminal Departures
RestRooms Washroom Intl Terminal Mezzanine Floor
Restaurant KFC Domestic Terminal Deparutes
Airline Lounge Air India Executive Lounge Domestic Terminal Prior To Security Check Area
Cafe Coffee and More Domestic Terminal Arrivals Plaza
Cafe Coffee Day Domestic Terminal Departures
Restaurant The Chocolata Room Intl Terminal Arrivals
RestRooms Washroom Domestic Terminal A15
Store Esbeda Intl Terminal Mezzanine Floor
Store Time Zone Intl Terminal Mezzanine Floor
Restaurant Mumbai Streat Domestic Terminal Departures
ATM Canara Bank Domestic Terminal Depatures
Restaurant Mumbai Snacks Domestic Terminal Departure
Bar Martini Bar Intl Terminal 13
RestRooms Washroom Domestic Terminal Departures
Store Natraj Jewellers Domestic Terminal A15
Bar 24 X 7 Lounge Domestic Terminal Arrivals Plaza
Store Parcos Domestic Terminal Departures
Restaurant Buckets And Tuckets Domestic Terminal Arrivals Plaza
Store Shops Intl Terminal Departures
RestRooms Washroom Intl Terminal Mezzanine Floor
Restaurant Grab n Go Domestic Terminal 4
Restaurant Baskin Robbins Domestic Terminal Depatures
Store Coca Cola Domestic Terminal Departure
ATM State Bank of India Domestic Terminal Departures
Restaurant Mad Over Donuts Domestic Terminal Departures
Store JK Fashion Domestic Terminal Departures
Restaurant Snacks and More Intl Terminal Arrivals
Cafe Cafe Coffee Day Domestic Terminal Departures
Restaurant Ultra Bar Domestic Terminal Departures
RestRooms Washroom Domestic Terminal Deparutes
Restaurant Noodle Wok Intl Terminal 8
Store Esbeda Overview Map Departures
Store Gili Domestic Terminal Departures
Store Pavers England Intl Terminal Mezzanine Floor
Store Crystal Mirage Domestic Terminal Departures
Store Galleria Intl Terminal Departures
Bar Noodle Bar Intl Terminal Mezzanine Floor
Restaurant Foodies Bar Domestic Terminal Arrivals
Cafe Cafe Coffee Day Intl Terminal Depatures
Restaurant Shiv Sagar Domestic Terminal Arrivals
ATM Indusind Bank Domestic Terminal 2
Store Galleria Intl Terminal Arrivals
RestRooms Washroom Domestic Terminal Arrivals
Restaurant IIFA Bar and Restaurant Intl Terminal Mezzanine Floor
Store Croma Domestic Terminal Departures
Cafe Cofffe Bean and Tea Leaf Intl Terminal Mezzanine Floor
Cafe Cafeccino Express Domestic Terminal Departures
Cafe Cofffee Day Domestic Terminal Departures
Restaurant Shiv Sagar Domestic Terminal Arrivals Plaza
Restaurant Mad Over Donuts Domestic Terminal Departures
Cafe Coffee and More Domestic Terminal Arrivals Plaza
Store Pashma Intl Terminal Mezzanine Floor
Cafe Barista Intl Terminal Departures
RestRooms Washroom Intl Terminal Arrivals
Restaurant Hot Dog Domestic Terminal Departure
Store Florista Domestic Terminal Arrivals Plaza
Store Ethos Domestic Terminal Departures
Airline Lounge Air India Lounge Domestic Terminal Prior To Security Check Area
Store WHSmith Intl Terminal Mezzanine Floor
RestRooms Washroom Intl Terminal Departures
Store Da Milano Domestic Terminal Departures
Restaurant Pizza Hut Intl Terminal Mezzanine Floor
Store Media Mart Intl Terminal Mezzanine Floor
Restaurant Dominos Domestic Terminal Arrivals Plaza
Restaurant KFC Intl Terminal Mezzanine Floor
Store Land Mark Domestic Terminal Departures
RestRooms Washroom Intl Terminal Mezzanine Floor
Store Apollo Pharmacy Intl Terminal Departures
Restaurant HogDog Domestic Terminal Departures
Store Krishna Pearls Jewellers Intl Terminal Departures
Bar Noir Bar Intl Terminal Mezzanine Floor
Store Crystal Mirage Intl Terminal Mezzanine Floor
Store Media Mart Domestic Terminal Departures
Restaurant Crepeteria Snacks Domestic Terminal Departures
Store Lotus Retail Intl Terminal Mezzanine Floor
Cafe Caffecino Domestic Terminal Departures
RestRooms Washroom Domestic Terminal Departures
Restaurant Idli.com Domestic Terminal Arrivals
Bar Signature Bar Domestic Terminal Depatures
Restaurant Yummy Dog Domestic Terminal Arrivals Plaza
Cafe Coffee Bean and Tea Leaf Domestic Terminal Departures
RestRooms Washroom Domestic Terminal Arrivals
Store Hemi's Exquisite Jewellery Intl Terminal Mezzanine Floor
Restaurant Carnation Lounge Domestic Terminal Departures
Store Little India Intl Terminal Departures
Bar Black Dog Bar Domestic Terminal Departure
RestRooms Washroom Domestic Terminal Arrivals Plaza
Restaurant Kailash Parbat Domestic Terminal Arrivals Plaza
Store Croma Domestic Terminal Departures
Restaurant Hav Mor Domestic Terminal Arrivals Plaza
Restaurant Blackberry Restaurant Intl Terminal Arrivals
RestRooms Washroom Intl Terminal Departures
Store Media Mart Domestic Terminal Departures
Bar Good Time Bar Domestic Terminal Departure
Store Media Mart Intl Terminal Mezzanine Floor
Cafe Lipton Intl Terminal Arrivals
Cafe Caffecino Domestic Terminal Departures
Store Pavers England Domestic Terminal Arrivals
Bar Spice Bazaar Intl Terminal Departure
Cafe Barista Domestic Terminal Arrivals Plaza
Restaurant F&B Seating Intl Terminal 8
Restaurant Curry Kitchen Domestic Terminal Departures
ATM Kotax Domestic Terminal Departures - Gate 3
Store Krishna Pearls Jewellers Intl Terminal Mezzanine Floor
Store Lilliput Domestic Terminal Departures
RestRooms Washroom Domestic Terminal 4
Cafe Coffee Club Intl Terminal Mezzanine Floor
Restaurant Pasta Station Domestic Terminal Departure
Restaurant Subway Domestic Terminal Departure
Restaurant Burritos Domestic Terminal Arrivals Plaza
Restaurant Indian Paradise Intl Terminal Mezzanine Floor
ATM State Bank of India Domestic Terminal Arrivals Plaza
Restaurant Dominos Domestic Terminal Departures
RestRooms Washroom Intl Terminal Mezzanine Floor
Airline Lounge Clipper Lounge Domestic Terminal Prior To Security Check Area
Restaurant Snack Bar Domestic Terminal Arrivals
Store Neckties and More Domestic Terminal Departures
Store Samsonite Intl Terminal Mezzanine Floor
RestRooms Washroom Intl Terminal Arrivals
Store William Penn Domestic Terminal Departures
Cafe Cafeccino Intl Terminal Mezzanine Floor
Bar Malayala Manorama Domestic Terminal Departures
Restaurant Idli.com Domestic Terminal Departures
Restaurant Veg O' Vegee Domestic Terminal 1
RestRooms Washroom Intl Terminal Arrivals
Restaurant Celebration Restautant Intl Terminal Mezzanine Floor
Store Samsonite Domestic Terminal Departures
Store The Bombay Store Domestic Terminal Departures
Restaurant Mumbai Se Domestic Terminal Arrivals
Store Hidesign Domestic Terminal Departures
Store Little India Intl Terminal Mezzanine Floor
Cafe Pepsi Domestic Terminal Arrivals
ATM Citibank Domestic Terminal Departures
Cafe Starbucks Domestic Terminal Arrivals Plaza
Store Malayala Manaroma Domestic Terminal Departures
Store Swarovski Domestic Terminal Departures
Bar Bombay Blue Bar Intl Terminal Mezzanine Floor
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Mumbai Chhatrapati Shivaji BOM Terminal Map BOM Domestic Terminal BOM Intl Terminal

MAIN TERMINAL / CONCOURSES AT Mumbai Chhatrapati Shivaji BOM

Mumbai Chhatrapati Shivaji International Airport (CSIA): Terminal  Layout; E-Tourist Visa, Arrivals & Transfers, Where to find Serices; TERMINAL DETAILS for current Domestic terminals and new Terminal 2and its Airport & Airline Lounges:

The passenger terminal complex at Mumbai Airport presently consists of a Domestic Terminal 1 (T1)*  and the new International Terminal 2 (T2) - sharing common airside facilities, but separared at their landside, which is served by shuttle buses.  A new 10-level Garage serves both terminals.
* Upon T1 integration into T2 - Terminal 2 is expected to be the only terminal in operation
. T2 has been awarded the 'Golden Peacock Award for Sustainability'.
- Check-in at Terminal 2Starting with Air India flights  (and later to be expanded to other routes & airlines) - the check-in process is becoming easier:  Kiosks in the check-in area allow passengers to print out their own baggage tags & boarding passes, proceed to their airline's self-baggage drop counters & get verification, completing the check-in process and saving time.
- The Dahisar-Andheri Metro Line is 'likely' to be extended up to T2.
- An E-Tourist Visa is available to members of Visa-exempted countries (including members of the European Union, the U.S.A. & Canada, and many other countries).  Passports (with at least 2 empty pages left) need to be valid until six months after Arrival in India. Online application pocedure: apply by uploading photo & passport page; pay visa fee by credit or debit card; receive E-Tourist Visa sent to your e-mail address; on arrival, print your Visa at 'e-TV'. (a dedicated First- & Business-class counter is also available.)
- Arrivals & Transfers:  For security reasons - once you exited the arrivals hall, you cannot return. Note that you cannot enter the transfer bus if you did not follow these proceedings:
- All passengers, whether arriving or departing, need to go through Immigration for passport presentation & stamping.
- Domestic arrivals  must collect their baggage first & present their confirmation ticket.
- International Arrivals: After Immigration, all international arrivals - whether Mumbai is their actual destination or whether transferring to another flight - must present their completed D card, passport and (if applicable) visa prior to proceed to Immigration and customs clerarance - while transfer passengers also must be in possession of a confirmation ticket for onward domestic flights.

NOTE:
Currently, domestic flights of the following airlines are divided between Terminals 1and  2: at Terminal 2: Air India, Jet Airways & Vistara;  - at Terminal 1B: GoAir, Indigo, & SpiceJet.  Soon, the remaining airlines at Terminal 1 will move into new T2 - when it becomes a fully-integrated terminal with no need for passengers to transfer to another terminal for their domestic flight connection. 

TERMINAL DETAILS: 

The Domestic Terminal T1 (no longer identified by T1A,T1B,T1C has gradually transferred its domestic flights to the new Terminal 2, and is presently only served by Go Air, Indigo &  Spice Jet.  Domestic flights of Air India, Jet Airways & Vistara are now at Terminal 2, at level 3.   It is of importance that you check with your airline prior to departing for the Airport. 

   Transit passengers between Terminals 1 and 2 may use the free inter-terminal coach, taking 20-30 minutes (until completion of T1/T2 merger). 

New Terminal T2 (T2) is a state-of-the-art 439,000 sq.meter integrated terminal - served by all international airlines, and (increasingly) by domestic flights. T2 with four levels is able to handle 40M passengers annually and houses around 70 retail outlets, 25 airbridges and 52 boarding bridgesThe spectacular T2 is home to India's largest public art presentation - a 3 km, multi-level Art Wall with skylights illuminating over 5,000 pieces of artwork & artefacts from India. It is arguably India's largest public art initiative, divided into two sections:
- the Arrivals corridor presents the city as a 'layered narrative, unfolding to the arriving passenger page-by-page';
- the wall 'running like a central curvilinear spine' is presenting India's plural cultural legacy, traditions and contemporary art,and also serves to direct & control passenger circulation through the terminal.
Current domestic airlines serving T2 (domestic flights may be shifted back to T1):

- on level 2: domestic arrivals of Air India, Jet Airways & Vistara
- on level 3: domestic departures of Air India, Jet Airways & Vistara. (Vistara passengers headed to New Delhi, Bangalore, Ahmedabad or Goa may use the mobil boarding pass facility at T2's domestic departure level).
- on level 4: Air India Express & Air India Regional
T2 offers under one roof premium stores, ample food & drink choices and is designed to have all international, domestic, cargo, ground handling, security, & concessions, From the access road, the lanes split at the entrance - with room for wide drop-off curbs protected from rain & sun by the terminal's overhead roof. T2 also offers a great seafood restaurant - the 'Mahsh Lunch Home - in great ambience, located at international departures' verandah. 
    Level 4 of T2 is the check-in level for all T2 flights - domestic & international. It has common check-in facilities, houses the international departure gates and international security & immigration, international departures retail concessions, duty-free stores & F&B.  A 15-meter high glass wall opens up to the airy and huge check-in hall with over 200 check-in counters and 30 mega-columns supporting the long-span roof.  After check-in there are 60 emigration counters, 124 security checkpoints, 41 travellators, and multiple excalators & elevators leading to the boarding area, & 52 boarding bridges.
- International departing passengers will pass the Retail Hub, while
- domestic passengers will proceed to level 3 (along palm & waterfall gardes) to the domestic Retail Hub.  Both Retail Hubs are at the junction of the concourses and terminal core, and are close to the respective departure gates A, B & C  (totalling 52).
NOTE:  Air India & Vistara use check-in counters on level 3:  (a) Air India: G1-14 for international, H1-14 for domestic flights; (b) Vistara: C1-6. (c) While Jet Airways is now in T2, its check-in counters are still listed for T1B, 45-80 (check with Vistara).
    Level 3 of T2 is the domestic retail & departure level - reached from level 4 after check-in - housing the domestic Retail Hub and leading to domestic gates - houses security check for domestic passengers, domestic retail concessions, F& B, & domestic departure gates. 
    Level 2 is the Arrivals level which  includes the arrivals corridor, duty-free, Customs, & Immigration with 72 counters, 10 fully-automatic baggage carousels, 72 immigration counters, and Arrivals forecourt. 
    Level 1  is the ground transportation level housing the baggage handling system, a ground transportation lobby, ground services & the Arrivals bus gate lounges.
Airline & Airport Lounges in Terminal 2:
Two Mumbai Airport CIP Lounges : (a) at level 4 for International First-Class passengers; (b) at level 3 for International Business Class.
Three Loyalty Lounges:  (a) T1B,  level 3 West, of international departures;   (b) T2, opposite Samsonite shop, post-security, through connecting lift from Pranaam Lounge, level 3's international departures;   (c) T2, domestic departure, level 3
- The Pranaam GVK Lounge (tel.  +91 8879992399 or e-mail:guest.services@gvk.com.
- Three 'GVK Lounges' pay-per-use lounges for all Airlines - segregated by First, Premium & Business-Class passengers: First & Premium-class on level 4; Business class on level 3. With a total capacity of 440 passengers, they are equipped with the latest technologies. Facilities include concierge services, smoking area, F&B, bar, luxury spa, shower area, relaxation area & a business center.   NOTE:  The Lounge received 'Asia's Leading Airport Lounge' title at World Travel Awards 2015,  and is nominated by for the upcoming 'World's Best Lounge' title.
- The Carnations Lounge at T1B

Where to find Services:
- Baggage Wrapping: At T2, Departures check-in counters C, F, J & M.
- Baby & Child Care Rooms: T1A: opposite of Gate A8; T1B pre-security check area II; at T2: level 4 check-in area & post-immigration near Core Duty Free; at lvel 2 at Southwest Pier. 
- Information:  the 24/7 helpline service number is 6685 1010.  Information counters are located at: 
  - T1: Departures, level 2,pre-security check;   Arrivals at ground level, to the left; at Arrival Plaza opposite of arrival exit.
  - T2 - Departures, level 4 - behind check-in islands D & L, and at retail area;  at Arrivals, at level 2 near domestic transfer security check); and at level 1, Meeters/ Greeters.
- Internet access: Free highspeed WiFi service: login ID is your mobile phone number. 
- Left Baggage & Cloakroom is available in all terminals with option to collect them at departing terminal. For more info e-mail trident_feedback@tfhcorp.com. At: T1A, Arrivals Hall, tel. +91-9833857114;  T1B Arrivals Hall, exit ramp, tel. +91-9833868722;  at T2, near integrated exit of T1A/T1C -  tel. +91-9920954654.
- Medical services: (a) At Domestic Terminals tel. +91 9833301317; +91 22 26156799 /26264525 /26264460;  (b) at T2: Departures & Arrivals Level tel. +91 9833301322; + 91 22 66850260; at Mezzanine &  Boarding Gate Area tel. 91 9930144140.
- Postal Services:  T1A, Arrivals Hall; T1B, Departurs, pre-security;  T2 at Arrivals exit.
- Prayer/Meditation: T2 before immigration, gate 8; at post-immigratioin at gates 64/65.