San Antonio Airport (SAT) Guest Services and Help
Guest Services at San Antonio SAT Airport
Airport Guest Services, Airport Information and Travelers Assistance
Airport Information booths and ambassadors are available to assist travelers. For informaion on Visitor Services, please call (210) 207-3411.
San Antonio International Airport
9800 Airport Boulevard
San Antonio, Texas 78216
Main Phone: 210-207-3450
Airport Information booths and ambassadors are available to assist travelers. For informaion on Visitor Services, please call (210) 207-3411.
San Antonio International Airport
9800 Airport Boulevard
San Antonio, Texas 78216
Main Phone: 210-207-3450
International Travelers at San Antonio SAT Airport
Terminal 1
Bureau of Customs and Border Protection
Mailing Address: 9800 Airport Blvd. San Antonio, TX 78216
Airport Location: Terminal 1, Room 1103
Telephone: (210) 821-6965 Airport Office (210) 821-6968 Fax
Services: International passenger and cargo arrivals processing
Bureau of Customs and Border Protection
Mailing Address: 9800 Airport Blvd. San Antonio, TX 78216
Airport Location: Terminal 1, Room 1103
Telephone: (210) 821-6965 Airport Office (210) 821-6968 Fax
Services: International passenger and cargo arrivals processing
Lost & Found at San Antonio SAT Airport
1. For items lost near the gates or onboard your airplane contact your airline.
2. For items lost in the terminal, other than the gate area, call (210) 207-5345.
3. For items lost in the terminal or parking facility, use either the Customer Service Center's Complaint form at: sanantonio.gov/Aviation/bus_complaintform.asp - or call 210-207-3451 to leave a message; you will get a call back.
2. For items lost in the terminal, other than the gate area, call (210) 207-5345.
3. For items lost in the terminal or parking facility, use either the Customer Service Center's Complaint form at: sanantonio.gov/Aviation/bus_complaintform.asp - or call 210-207-3451 to leave a message; you will get a call back.
Mail Center / U.S. Post Office at San Antonio SAT Airport
U.S. Postal Service -Air Mail Facility
Mailing Address:
P.O. Box 9998
San Antonio, TX 78246-9998
Airport Location:
10250 John Saunders Rd.
San Antonio, TX 78246-9998
Telephone: (210) 828-0267
Services: Express Mail, full-service window - Monday-Saturday 6AM to midnight, Sunday 8 A.M. to 8 P.M.
Mailing Address:
P.O. Box 9998
San Antonio, TX 78246-9998
Airport Location:
10250 John Saunders Rd.
San Antonio, TX 78246-9998
Telephone: (210) 828-0267
Services: Express Mail, full-service window - Monday-Saturday 6AM to midnight, Sunday 8 A.M. to 8 P.M.
Pets / Animals at San Antonio SAT Airport
Animals are not permitted in the terminal at the San Antonio International Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
PETS: Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:
Tips for Traveling with Pets:
· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly
PETS: Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:
Tips for Traveling with Pets:
· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly
