• SFO Airport Contact
  San Francisco Intl Airport
  San Francisco, CA 94128
  Phone: (650) 821-8211
  Website for San Francisco Airport: http://www.flysfo.com/
  
  

• SFO Airport Overview
  San Francisco International Airport (SFO), located 13 miles south of San Francisco, Calif., has seemingly been undergoing rennovations for decades. Those efforts, and the inconveniences associated with them, have begun to pay off with an impressive new international terminal, an extension of the Bay Area Rapid Transit (BART) system that connects the airport with San Francisco and beyond, and a people-mover train that allows passengers to efficiently move between the terminals, parking garages and the rental car center. The San Francisco airport consists of three domestic terminals grouped around a central parking garage plus the new international terminal. Terminal 2 is currently closed for renovation. Over 35 domestic and international airlines service the airport offering nonstop flights to numerous destinations in the U.S. as well as Canada, Latin America, Europe, Asia and Australasia. SFO is also the first airport in the country to feature a museum that is accredited by the American Association of Museums and its innovative exhibits have long received rave reviews from passengers. You might have an opportunity to check out the exhibits as flights out of San Francisco International Airport are often delayed when the infamous San Francisco fog rolls in.

• Baggage Carts / Skycap
  Baggage Carts are available at the entrances and exits and in the Baggage Claim area. Skycap service is also available throughout the airport to persons needing special assistance.
  
  

• Baggage Claim
  Baggage Claim areas are located in each terminal.
  
  

• Banking / ATM Services
  Capitol City Bank is a full-service bank which provides checking, savings, bank transfers, traveler’s checks, cash advances and notary services to Hartsfield-Jackson visitors.
  
  Hours:
  9:00 a.m. to 6:00 p.m. - Monday through Friday.
  9:00 a.m. to 1:00 p.m. - Saturday
  2:00 p.m. through 6:00 p.m. - Sunday
  
  Locations:
  Capitol City Bank: Atrium
  ATM Banking machines: Airport’s Atrium, North and South baggage claim areas, and on concourses A, B, C, D, E. For additional information, please contact Capitol City Bank at: 404-766-8111 or visit their web site at: www.capitolcitybank-atl.com.
  
  Capital City Bank
  Full Service Banking
  Atrium - Gate SW
  Phone : 404-766-8111
  
  Wachovia ATM Banking
  Atrium - Gate SW
  Concourse B - Gate 19
  Concourse C - Gate 17
  Concourse D - Gate Centerpoint
  Concourse E - Gate 26
  Concourse T - Gate Centerpoint
  Concourse T - Gate 9
  
  

• Currency Exchange
  Foreign exchange services.
  Concourse E - Gate 26
  Phone : 404-761-6331
  
  

• Business Services
  Prepaid telephone calling cards, Fax, flight insurance, Airport & City of Atlanta information, Fed Ex drop box, photo booth.
  Atrium - Gate NW
  Concourse C - Gate Centerpoint
  Concourse D - Gate Centerpoint
  Concourse D - Gate 9
  Concourse T - Gate 8
  
  Business Services International
  Prepaid telephone calling cards, Fax, flight insurance, Airport & City of Atlanta information, Fed Ex drop box, photo booth.
  Concourse E - Gate 26
  
  Laptop Lane
  Your office at the airport providing wired internet access. Fast and easy to use.
  Concourse A - Gate 2nd level
  Phone : 404-305-1632
  Concourse B - Gate 15
  Phone : 404-305-1634
  Concourse T - Gate 8
  Phone : 404-305-1636
  
  Executive Conference Center
  Conveniently located in the heart of the world’s busiest passenger airport, Hartsfield-Jackson’s Executive Conference Center (ECC) is a full service state-of-the-art facility consisting of 23 meeting rooms including press rooms, boardrooms, a VIP Suite, computer workstations and classrooms of various sizes. The ECC provides a wide variety of facilities and equipment for all your business needs.
  
  Services Offered:
  Video-conferencing
  Basic audio visual
  Individual computer workstations with Internet access
  Catering
  Conference services
  
  Hartsfield-Jackson Executive Conference Center
  Airport Atrium Suite 300
  Atlanta, GA 30320
  Phone: (404) 761-6116
  Toll Free: (800) 713-1359
  Fax: (404) 530-4251
  excctr@atlanta-airport.com
  
  

• Concourses
  
  There 7 Terminals – A, B, C, D, E, T and the Main Atrium.
  
  

• Emergency / Medical Services
  In an emergency, dial 911 from a courtesy phone, pay phone or cell phone.
  
  Medical Care
  The world’s busiest airport provides added customer convenience with the 4,400 square foot R. L. Brown, Jr. Grady Health Center. The Brown Health Center at Hartsfield-Jackson provides a large variety of services ranging from occupational medicine to primary care. Among the many options available are patient testing, pre-employment physicals, drug screenings, workers compensation services, and acute care to supplement existing Airport Emergency Medical Services.
  
  Hours:
  8:00 a.m. – 5:00 p.m. - Monday through Friday.
  
  Location:
  3rd floor of the Airport’s Atrium next to the United Service Organization (USO).
  
  For more information on the new Grady Health Care facility at Hartsfield-Jackson, please call (404) 616-6000.
  
  

• Flight Information Monitors
  Flight Information monitors are located throughout the terminals and concourses.
  
  

• Interfaith Chapel / Religious Options
  The Interfaith Airport Chapel provides a sanctuary in the world’s busiest airport. Chaplaincy services are available throughout the week to assist the traveling public and airport employees with their spiritual needs. The Interfaith Airport Chapel is open to passengers, visitors, airport employees and airline employees and is available to all faiths for reading, meditation and prayer.
  
  A Service of Christian worship is held each Sunday at 11:00 a.m.
  
  Hours:
  Open 24 hours every day.
  
  Location:
  Atrium behind the Banking Center.
  
  For additional information, please contact the Interfaith Airport Chapel at (404) 762-1051 or via e-mail at atlchpl@mindspring.com
  
  

• International Travelers
  Arriving International Passengers
  As a designated US port-of-entry, US federal agencies provide inspection services for international passengers arriving at Hartsfield-Jackson. The following offices are among the most frequently contacted government agencies at the airport:
  
  U.S. Customs Service
  Address: 4341 International Parkway
  Suite 600
  Atlanta, Georgia 30354
  Telephone: (404) 765-2300
  Fax: (404) 765-2325
  Web site: www.customs.treas.gov
  
  U. S. Immigration and Naturalization Services
  Address: P. O. Box 45527
  Atlanta, Georgia 30320
  Telephone: (404) 763-7816
  Fax: (404) 763-7451
  Web site: www.usdoj.gov
  
  Concierge Services
  Concierge Services provides travelers with quick documentation services from all over the world, including: visas, U.S. passports, foreign passports, authentications and legalizations, apostilles, photographs for passports and visas, research visa requirements, tracing passports, and translations. Additionally, they assist travelers with numerous business services.
  
  Hours:
  8:00 a.m. to 8:00 p.m. - Monday through Friday. 12 Noon to 6:00 p.m. - Saturdays and Sundays. Location: North Terminal, across from baggage carousel 3.
  
  For more information about the airport Concierge Desk, please call (404) 209-0773 or contact by email at: www.visalady.com
  
  

• Internet Access
  Laptop Lane
  Your office at the airport providing wired internet access. Fast and easy to use.
  
  Locations:
  Concourse A - Gate 2nd level
  Phone : 404-305-1632
  
  Concourse B - Gate 15
  Phone : 404-305-1634
  
  Concourse T - Gate 8
  Phone : 404-305-1636
  
  

• Lost & Found
  Passengers leaving items on airplanes should contact the airline directly. If items were left in the terminal area or passenger security screening areas, you should contact the Atlanta Airline Terminal Corporation at (404) 530-2100 ext.100.
  
  Hours:
  8:30 a.m. - 5 p.m.- Monday through Friday.
  
  

• Mail Center / U.S. Post Office
  U.S. Postal Store
  Full service post office and postal store including passport photos and applications.
  Atrium - Gate SW
  Phone : 404-305-0283
  
  U.S.Post Office Drop Box
  U.S. Post Office letter drop and self-service stamp vending.
  Concourse B - Gate 17
  Concourse C - Gate 17
  Concourse D - Gate Centerpoint
  
  

• Main Terminal / Concourses
  There are 7 Terminals – A, B, C, D, E, T and the Main Atrium.
  
  

• Meeting / Conference Rooms
  Executive Conference Center
  Conveniently located in the heart of the world’s busiest passenger airport, Hartsfield-Jackson’s Executive Conference Center (ECC) is a full service state-of-the-art facility consisting of 23 meeting rooms including press rooms, boardrooms, a VIP Suite, computer workstations and classrooms of various sizes. The ECC provides a wide variety of facilities and equipment for all your business needs:
  
  • Video-conferencing
  • Basic audio visual
  • Individual computer workstations with Internet access
  • Catering
  • Conference services
  
  Hartsfield-Jackson Executive Conference Center
  Airport Atrium Suite 300
  Atlanta, GA 30320
  Phone: (404) 761-6116
  Toll Free: (800) 713-1359
  Fax: (404) 530-4251
  excctr@atlanta-airport.com
  
  

• People With Special Needs / Persons With Disabilities
  Hartsfield-Jackson accommodates more than 76 million travelers annually and during peak travel periods the Airport’s terminal walkways may resemble a busy sidewalk in downtown Atlanta. However, as the demand for air travel continues to grow, our staff has worked to ensure that passengers with disabilities are able to move throughout the Airport facilities with ease.
  
  Restrooms for Persons with Disabilities:
  All restroom facilities are fully equipped for wheelchair access. Four sets of Men/Women restrooms are located on each concourse.
  
  One set is located at either end while two sets are centrally located on each concourse.
  Two sets are located in the Airport’s Atrium.
  A Unisex restroom for those traveling with an attendant is located at Gate T-12.
  
  TTY/TDD Telephone Locations:
  Airport telephone booths are designed to accommodate passengers with special needs and are located throughout the concourses. Passengers should proceed to concourse gates: T-3 & 11; A-3, 15, 18 & 22; B-1, 18, 21 & 30; C-1, 14, 28, 31; D-3, 9, 6 & 36; E-7, 15, 29 & the US Customs Area.
  
  Both the North and South terminals offer a special needs telephone in the main corridor near the main security-screening checkpoint. Additional telephones are located in the terminal ticketing areas with two pedestal phones in the Terminal Baggage Area.
  
  Wheelchair Assistance:
  Airline representatives at Hartsfield-Jackson are available to provide wheelchair assistance. To reserve a wheelchair, please contact the airline directly, prior to the scheduled flight.
  
  Bus and Rail Transportation
  The Metropolitan Atlanta Rapid Transit Authority (MARTA), public transit system, offers passengers direct rail service between the Airport’s main terminal building and downtown Atlanta. Passengers can also ride MARTA to and from other parts of the city. The station’s platform includes elevator access. For more information on MARTA’s passenger services please call, (404) 848-4711.
  
  Passengers riding Clayton County, Georgia’s public transportation system, known as C-TRAN, to and from the Airport should call (770) 472-8800 for information on special services.
  
  Shuttle Service to Passengers with Disabilities
  Around Town Tours
  Contact: Shahid Malik
  Phone: (770) 909-9091
  
  North Express Shuttle
  Contact: Zia Skandari
  Phone: (404) 354-9746
  
  Greyhound Lines Incorporated, the nation’s largest provider of intercity bus transportation, offers assistance to customers with disabilities. The Greyhound system includes a boarding and departure destination at Hartsfield-Jackson, which allows direct access into the Airport’s North Terminal building. To arrange assistance, please contact Greyhound Lines’ Customer With Disabilities Assist Line at 1 (800) 752-4841 at least 48 hours prior to departure.
  
  To request information on schools that offer trained guide dogs for visually impaired travelers contact Guide Dogs for the Blind, a nonprofit - charitable organization at 1(800) 295-4050.
  
  Airport Parking for Persons with Disabilities:
  Parking for passengers with disabilities is available in all Airport parking areas including Hourly, Daily, Economy and Park-Ride lots. Upon entering the parking lot please follow highly visible directional signage, which reflects the standard symbol for disabled individuals. These signs guide passengers with disabilities to the designated parking spaces.
  
  Passengers with disabilities are encourage to utilize our Airport Park-Ride facility, which offers convenient service to both the North and South Terminals. A free shuttle bus service, which is wheelchair accessible for people who are physically challenged, will pick up passengers at their vehicle and quickly take them to the curbside check-in. Also, high-top vans over 8-feet are encouraged to park in our surface Park-Ride lots. Upon returning to Hartsfield-Jackson, Park-Ride customers are picked up at the Ground Transportation Center. Park-Ride parking rates are: $1 per hour; $9 per day.
  
  For additional information, contact the Parking division at (404) 209-1700 or Parking Company of America 24-hours a day at (404) 530-6725.
  
  

• Pets / Animals
  Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
  
  

• Restrooms
  Restrooms are conveniently located throughout the terminal and concourses.
  
  

• Security
  For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
  
  

• Smoking
  Smoking Lounges
  Smoking is not generally permitted in the airport terminal and concourses public areas. However, there are established designated smoking areas inside the airport.
  
  Designated Smoking Areas:
  T-Gates
  Near gates 4 and 13
  Concourse A
  Near gates 14, 23 and in the Budweiser Brewhouse & Smoking Lounge in concourse centerpoint.
  Concourse B
  Near gates 7 and 24
  Concourse C
  Near gates 16 and 26
  Concourse D
  Near gate 9 and in Sojourner’s Lounge
  Concourse E
  Near gates 9, 17 and 29
  
  

• Travelers Assistance
  Assistance for travelers in need.
  Atrium - Gate NW
  Phone : 404-766-4511
  
  Hartsfield-Jackson cannot currently page passengers or visitors. Please contact the airline that your passenger is using for paging services.
  
  

• Guest Services
  Airport Guest Services, Airport Information and Travelers Assistance
  Airport Information Booths are located on the Arrivals/Baggage Claim Level of each terminal. Computerized information kiosks are available at the booths 24 hours a day. These kiosks provide both ground transportation and general airport information. Recorded multi-language ground transportation information is also available by dialing 1121 from any Airport courtesy phone.
  
  Travelers Aid Booths are located on the Departures/Ticketing Level of all terminals and are staffed daily from 9:00 a.m. to 9:00 p.m. Travelers Aid provides general assistance and carries a number of printed public transportation schedules.
  
  Airport Information: (650) 821-8211
  Airport Paging: (650) 821-8211
  Travelers Aid Volunteer/Recruiting Information: (650) 821-2735
  
  511 for Bay Area Transit Information
  511 is the Bay Area's free transportation hotline. For help getting to and from SFO, dial 511 from within the San Francisco Bay Area or (510) 817-1717 from outside the San Francisco Bay Area. Or, visit www.511.org to use 511's ‘Take Transit Trip Planner’ to create a custom itinerary on public transportation.
  
  Mailing Address:
  San Francisco International Airport
  P.O. Box 8097
  San Francisco, CA 94128
  Telephone: (650) 821-5000
  
  

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