Sao Paulo Guarulhos GRU Airport Terminal Map

Main Terminal / Concourses at Sao Paulo Guarulhos GRU Airport

Terminal Comlex Layout, International Arrivals at GRU, Terminal Details, & Airport/Airline Lounges.

The terminal complex at Guarulhos Airport now consists of four passenger terminals: T1, T2, T3 & T4 - with T1/T2 close together in the center,  T3 to the left & T4 (after Cargo terminal) to the right, currently served by shuttle bus.  The Airport referes to its terminals as "TPS1 through TPS4".

International Arrivals of non-Brazilian citizens:  Expect a 2-hour transfer procedure:  You will go through passport control (30 minutes); then claim your bags and proceed to the Customs area; thereafter go to your connecting airline desk (located behind a cafeteria, 50 meters after Customs). After completion of formalities there, proceed to your connecting gate.

Automatic boarding pass readers using new 2D barcode scanners - have already been installed at Terminal 3, while T1, T2 & T4 will get them at a later point.

T1 & T2 are joined together - appearing as one long building - and currently serving mostly international flights - however, NOTE: with the opening of new T3, nine of its airlines will have moved by early June and many others will move up to September 2014 into T3.  Both Terminals have identical levels - Arrivals, Departures & Departure Lounges with two gate wings each -T1 at left has Wings B & A with corresponding gates; while T2 at right has Wings (Concourses) C & D with corresponding gates.  Check-in counters A & B in Terminal 1 and C & D in Terminal 2, correspond to the departure Concourses and their gates. (T1 has gates 1-13; T2 gates 14-27).  In late 2013 new brand-name stores and restaurants already moved in and Dufry will upgrade the concessions at T2.
Arrivals is on the ground level  and has outside bus & taxi stands; inside are rental car counters, Customs and baggage claim with ATM cash machines and currency exchange; elevators & stairs take you to level 2:
Departures is on level 2 and information desks on each side of the Aviation Authority offices.  Elevators and escalators take you to Departure lounges on level 3 for both terminals - partitioned by the Administration offices in the center. 
Note: both Terminals 1 & 2 are still being upgraded for some time to come .
Airlines currently serving Terminals 1 & 2 (but check, as some more airlines will move gradually into T3 until September 2014): 
Terminal 1 - Check-in A:  Aerolineas Argentina, Aeromexico, Air France, Alitalia, Avianca /Taca, British, Delta, Ibereia, KLM, Singapore, & United airlines.
Terminal 1 - Check-in B:  Air China, Korean, TAM.
Terminal 2 - Check-in C:  GOL, Passaredo, TAAG & Turkish airlines
Terminal 2 - Check-in D: Air Canada, American, Boliviana, Copa, Emirates, LAN,  Qatar, South African, & United.

New International Terminal 3 opened May 11, 2014 -after completion of its first phase of construction - with an initial capacity of 12M passengers a year, 192,000 sq.meters of space, and able to accommodate 34 aircraft. (It will continue to be expanded in further phases up to 2016).
T3 is divided into two building blocks: The 5-level Main Terminal, housing check-in, X--ray, passport control, customs & baggage claim facilities; and the Pier or Concourse with 20 boarding bridges
.  Moving walkways allow for direct connection of transit passengers.  The Main terminal connects by elevated walkway to Terminal 2's parking garage.  At self-service check-in 'totems' you can print out your boarding pass & baggage tags. There are three islands of Check-in desks (30 counters at each island). Computerized kiosks in the departure areas are able to read boarding passes, check flights details and passengers, allowing their entry before they get to the Xray area.
In order to get to the restricted area of the terminal, passengers go through gates with optical reading of boarding pass. The restricted area is larger than at other terminals - with most of the stores located there.  Already there are over a hundred stores & restaurants, and a high-end shopping area is in the making.  (Dufry, under a 10-year agreement, will operate its duty-fee area -  increasing retail space by 180 percent. )
The baggage claim area has seven carousels with incline mats. Expected later this year are automatic baggage handling & e-gates  for passport control & automatic baggage distribution.
Level 5 - the last level - will house the airline VIP lounges, as well as the Airport's First Class Lounge.  Guarulhos Airport presently has 15 lounges - among them the 'Villa GRU' lounge (voted Best VIP Lounge in Brazil), the Airport VIP lounge and the MasterCard Black lounge -  and soon will open a OneWorld, TAM and (most likely Centurian lounge) for American Express service.

Airlines serving T3: Lufthansa, Swiss & TAP, Air China, Air Canada, Emirates, Turkish & United airlines already moved in - while more airlines will gradually follow up to September 2014, when 21 airlines will serve Terminal 3.

Domestic Terminal 4:
The Ground Level
has to the right check-in counters, and at left Information counter, baggage claim, access to Mezzanine level, and to gates 31-39.
The Arrivals area has outside bus stops 152 - 154.  A shuttle bus takes you to Terminals 1 & 2.

Airline Lounges at Guarulhos Airport:  NOTE:  As some airlines have already, or are soon shifting over to new Terminal 3 - and Terminal 3 will start adding airline & airport  lounges at level 5, make sure where your lounge is currently located.
Aerolineas Argentinas (which shares lounge with other airline passengers and JAL: tel. 55 11 2445-3898 / 2445-3932 - at T1, international departures;
Air France and KLM & Delta: tel. 55 11 2445-2444, at T1, international departures;
American Airlines and British, Iberia & LAN: tel. 55 11 2445-3434 / 2445-3486 - at T2, international departures;
British Airways and Aeromexico, Iberia, JAL & LAN: tel. 55 11 2445-4234  - at T1, international departures;
TAM international flights (a) Business Class: tel. 55 11 2445-3095; (b) First Class: tel. 55 11 2445-2154 - both at T1, international departures.
United Airlines First- and Business-Class: tel. 55 11 2445-3012
Varig's domestic flights: tel. 55 11 2445-3107 - at Terminal 2, Check-in C, departures level
Varig's international flights and Lufthansa, South Africa, Air Canada, Puna, Swiss, TAP, Copa, TAAG, Turkish & Emirates: tel. 55 11 2445-3003 - at T2, international departures.


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