Sao Paulo Guarulhos GRU Airport Terminal Map Overview

Main Terminal / Concourses at Sao Paulo Guarulhos GRU Airport

Terminal Comlex Layout, International Arrivals at GRU, Terminal Details, & Airline Lounges.

The terminal complex at Guarulhos Airport now consists of four passenger terminals: T1, T2, T3 & T4 - with T1/T2 close together in the center,  T3 to the left & T4 (after Cargo terminal) to the right, currently served by shuttle bus.  The Airport refers to its terminals as "TPS1 through TPS4".

International Arrivals of non-Brazilian citizens:  Expect a 2-hour transfer procedure:  You will go through passport control (30 minutes); then claim your bags and proceed to the Customs area; thereafter go to your connecting airline desk (located behind a cafeteria, 50 meters after Customs). After completion of formalities there, proceed to your connecting gate.

Automatic boarding pass readers using new 2D barcode scanners - have already been installed at Terminal 3, while T1, T2 & T4 will get them at a later point.

Terminals 1 & 2 (T1 & T2) are joined together - appearing as one long building. T1 now serves domestic flights only, while T2 now serves South American (short-distance international) flights only.
Airlines & their check-in  at T1
:  Aerolineas Argentinas check-in B, Aeromexico check-in B, Austral check-in A, Avianca check-in A, GOL International check-in B, TACA check-in A & TAME check-in C. 
Airlines & their check-in at T2
:  Air Europe check-in D, Boliviana check-in C, Cubana check-in A, Ocean Air check-in C, Sky Aiirlines check-in C, TAAG check-in C & TAM check-in D.
Both Terminals have identical levels - each with Arrivals, Departures, &  two respective 'Wings' (Concourses with gates) -T1 at left has Wings B & A with A & B gates; while T2 at right has Wings C & D with with C & D gates.  Check-in counters A & B in T1 and C & D in correspond to their Concourses and gates. (T1 has gates 1-13; T2 gates 14-27).  New brand-name stores and restaurants already moved in and Dufry upgrades the concessions at T2.
Arrivals is on the ground level  and has outside bus & taxi stands; inside are rental car counters, Customs and baggage claim with ATM cash machines and currency exchange; elevators & stairs take you to level 2:
Departures is on level 2 and information desks on each side of the Aviation Authority offices.  Elevators and escalators take you to Departure lounges on level 3 for both terminals - partitioned by the Administration offices in the center. 
NOTE: In October 2014, expansion work started on Terminals 1 & 2 in an effort to boost capacity from 25 to 32M passengers a year & expand circulation areas at Arrivals & Departures.  Completion is tentatively scheduled for second half 2016.

New International Terminal 3
opened May 2014 after completion of its first phase of construction - with an initial capacity of 12M passengers a year, 192,000 sq.meters of space, and able to accommodate 34 aircraft. (It will continue to be expanded in further phases up to 2016). Passengers of all flights to North America & Europe depart & arrive at T3. 
Airlines & their check-in at T3:  Air Canada check-in E, Air France check-in G, Alitalia check-in G, American check-in G, British Airways check-in G, Delta check-in C, Emiratees check-in G, Etihad check-in G, Iberia check-in F, KLM check-in G, Korean check-in F, LAN (Chile, Peru, Argentina & Express) check-in E; Lufthansa check-in F, Qatar check-in F, Singapore check-in G, South African check-in F, Swiss check-in F, TAM International check-in D.

T3 is divided into two building blocks: The 5-level Main Terminal, housing check-in, X-ray machines, passport control, customs & baggage claim facilities; and the Pier (Concourse) with 20 boarding bridges
.  Moving walkways allow for direct connection of transit passengers.  The Main terminal connects by elevated walkway to Terminal 2's parking garage.  At self-service check-in 'totems' you can print out your boarding pass & baggage tags. There are three islands of Check-in desks (30 counters at each island). Computerized kiosks in the departure areas are able to read boarding passes, check flights details and passengers, allowing their entry before they get to the Xray area.
In order to get to the restricted area of the terminal, passengers go through gates with optical reading of boarding pass. The restricted area is larger than at other terminals - with most of the stores located there.  Already there are over a hundred stores & restaurants, and a high-end shopping area is in the making.  (Dufry, under a 10-year agreement, will operate its duty-fee area -  increasing retail space by 180 percent. )
The baggage claim area has seven carousels with incline mats. Automatic baggage handling & e-gates for passport control & automatic baggage distribution are either in place or will in place sooon..
Level 5 - the last level - will house the airline VIP lounges, as well as the Airport's First Class Lounge. Guarulhos Airport presently has 15 lounges - among them the 'Villa GRU' lounge (voted Best VIP Lounge in Brazil), the Airport VIP lounge and the MasterCard Black lounge -  and soon will open a OneWorld, TAM and (most likely Centurian lounge) for American Express service.

Domestic Terminal 4 is currently served by Passaredo Airlines only. Its Ground Level has to the right check-in counters, and at left Information counter, baggage claim, access to Mezzanine level, and to gates 31-39. Its Arrivals area has outside bus stops 152 - 154.  A shuttle bus takes you to Terminals 1 & 2.

Airline Lounges at Guarulhos Airport:  NOTE:  As some airlines have already, or are soon shifting over to new Terminal 3 - and Terminal 3 will start adding airline & airport  lounges at level 5, make sure where your lounge is currently located.
Aerolineas Argentinas (which shares lounge with other airline passengers and JAL: tel. 55 11 2445-3898 / 2445-3932 - at T1, international departures;
Air France and KLM & Delta: tel. 55 11 2445-2444, at T1, international departures;
American Airlines and British, Iberia & LAN: tel. 55 11 2445-3434 / 2445-3486 - at T2, international departures;
British Airways and Aeromexico, Iberia, JAL & LAN: tel. 55 11 2445-4234  - at T1, international departures;
LAN & Tam Airlines just opened LATAM Airlines Group's first  VIP Lounge at Guarulhos Airport, at T3 (1,800 sq.meters, holding  450 persons). Aside from an entertainment room, the lounge offers special shower rooms. (LAN & TAM also offers automated baggage check-in system.) 
TAM international flights (a) Business Class: tel. 55 11 2445-3095; (b) First Class: tel. 55 11 2445-2154 - both at T1, international departures.
United Airlines First- and Business-Class: tel. 55 11 2445-3012
Varig's domestic flights: tel. 55 11 2445-3107 - at Terminal 2, Check-in C, departures level
Varig's international flights and Lufthansa, South Africa, Air Canada, Puna, Swiss, TAP, Copa, TAAG, Turkish & Emirates: tel. 55 11 2445-3003 - at T2, international departures.

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