Sao Paulo Guarulhos GRU Airport Terminal Map Overview

Main Terminal / Concourses at Sao Paulo Guarulhos GRU Airport

Terminal Comlex Layout, International Arrivals at GRU, Terminal Details, & Airline Lounges.

The terminal complex at Guarulhos Airport now consists of four passenger terminals: T1, T2, T3 & T4 - with T1/T2 close together in the center,  T3 to the left & T4 (after Cargo terminal) to the right, currently served by shuttle bus.  The Airport refers to its terminals as "TPS1 through TPS4".

International Arrivals of non-Brazilian citizens:  Expect a 2-hour transfer procedure:  You will go through passport control (30 minutes); then claim your bags and proceed to the Customs area; thereafter go to your connecting airline desk (located behind a cafeteria, 50 meters after Customs). After completion of formalities there, proceed to your connecting gate.

TERMINAL DETAILS:  
Automatic boarding pass readers using new 2D barcode scanners - have already been installed in 2014 at Terminal 3 (T3), and the other terminals may now already have them.
Terminals 1 & 2 modernization project is still underway - adding automated check-in & baggage systems, expanded passport control, a shopping center offering international brand names and restaurants - to be completed by summer 2016 - whereupon all three terminals are to be connected by an automated people mover.

Terminals 1 & 2 (T1 & T2) are joined together - appearing as one long building: T2 now serves South American short-distance international flights only. Both Terminals 1& 2 have identical levels and  two Concourses with departure gates: Level 2 is for check-in, Level 3 is the departure level, and the Ground level is the Arrivals level.
   T1 Departures level offers in the center food & drink and retail concessions, followed by access to Arrivals &  Mezzanine levels in the center and to the boarding area with gates 1-13.  To the left of center  is check-in area B with its own security check, and food & drink and retail concessions - to the right of center is check-in area A with its own security check and food & drink and retail concessions. At the entrance of the boarding area are the VIP Lounges.
   T1 Arrivals level is divided into international arrivals (east side) with baggage claim & customs check - and by domestic arrivals (west side) with baggage claim and transfer desk.  Food & drink is available in the center and the domestic arrivals area, where transportation is available. 

   T2 Departures level offers in the center food & drink and retail concessions, followed by access to Arrivals &  Mezzanine levels in the center and to the boarding area with gates 14-27. To the left of center  is check-in area C with its own security check, and food & drink and retail concessions - to the right of center is is check-in area C with its own security check and a few services. At the entrance of the boarding area are six VIP Lounges.
   T2 Arrivals level is divided into international arrivals (west side) with baggage claim & customs check - and by domestic arrivals with a transfer desk.  Shared facilties include hotel & transpoor information, some food & drink establishments, and the outssie shuttle to T4.

T3 Departures level offers check-in areas E - G, with food & drink available near G and near the entrances. After checking in and going through security check, you enter the commercial area with plenty of shops & food & drink, and access to the VIP lounges (First Class Lounge, Executive Lounge & Star Alliance lounge).
T3's Departure Concourse leads to gates 28-37 and to 38 -47 on opposite sides of the center, while remote boarding gates 48-53 can be accessed from nearby gates 30-31, the Piola Express and the currency exchange.

T4 is a one-level terminal housing Arrivals at west side, Gate area with gates 31-39 in the center, and Check-in areas at east side with banking facilities nearby.  A few shops & food & drink is available near the entrances. Outside of T4 is the shuttle to T1/T2. 


The current 135 shops in both terminals 1 & 2 occupy an area of 15,844 sq.meters and will - after completion of phase 1 work by year-end 2015 - have increased to 17,956 sq.meters. This also includes the creation of a single departure gate area (from previous 4 gates).  Total renovation completion is scheduled for 2016.

New International Terminal 3: 
Passengers of all flights to North America & Europe depart & arrive at T3.  T3 opened May 2014 after completion of its first phase of construction - with an initial capacity of 12M passengers a year, 192,000 sq.meters of space, and able to accommodate 34 aircraft. (It will continue to be expanded in further phases up to 2016). 
T3 is divided into two buildings: The 5-level Main Terminal,
housing check-in, X-ray machines, passport control, customs & baggage claim facilities; and the Pier (Concourse) with 20 boarding bridges.  Moving walkways allow for direct connection of transit passengers.  The Main terminal connects by elevated walkway to Terminal 2's parking garage. 
   The Departure level of T3 offers at self-service check-in 'totems' to print-out of boarding passes & baggage tags. There are three check-in islands G, F & E (30 counters at each island). Computerized kiosks in the departure areas are able to read boarding passes, check flights details and passengers, allowing their entry before they get to the Xray area.
      In order to get to the restricted area of the terminal, passengers go through gates with optical reading of boarding pass. The restricted area is larger than at other terminals - with most of the stores located there. It offers foreign exchange services, ATMs, bank branch, lockers, medical service, tickets, oversized/ fragil baggage, and service areas of British, Iberia, TAP, United, LAN, TAM & American airlines.  Already there are over a hundred stores & restaurants, and a high-end shopping area is in the making.  (Dufry, under a 10-year agreement, will operate its duty-fee area -  increasing retail space by 180 percent.)  Past the Hudston News store is access to the Pier with gates 28-53.
      The separate Departure Pier (Concourse) at T3  houses gates 28-37 and 38 -47 on opposite sides of the center, while remote boarding gates 48-53 can be accessed from nearby gates 30-31, the Piola Express and the currency exchange. A foreign currency exchange service is near the remote boarding station and gates 30-31.  A good number of shops & food outlets is available in the departure lounge.  The center of the shopping area offers acces to the VIP lounges.
  The Arrivals level of T3 houses the baggage claim area with seven carousels with incline mats. Automatic baggage handling & e-gates for passport control & automatic baggage distribution are now in place.
Level 5 - the last level -
   Level 5 of T3 houses or will house the airline VIP lounges, as well as the Airport's First Class Lounge. Guarulhos Airport presently has 15 lounges - among them the 'Villa GRU' lounge (voted Best VIP Lounge in Brazil), the Airport VIP lounge and the MasterCard Black lounge -  and soon will open a OneWorld, TAM and (most likely Centurian lounge) for American Express service.
NOTE:  T3 continues to be upgraded & expanded in phases up to 2016, when it should accommodate up to 12 million passengers a year and include a hotel with 50 rooms inside the post-security area.

Domestic Terminal 4 is currently served by Passaredo Airlines only. Its Ground Level has to the right check-in counters, and at left Information counter, baggage claim, access to Mezzanine level, and to gates 31-39. Its Arrivals area has outside bus stops 152 - 154.  A shuttle bus takes you to Terminals 1 & 2.

Airline Lounges at Guarulhos Airport:  NOTE:  As Terminal 3 will start adding airline & airport  lounges at level 5, make sure where your lounge is currently located.
Aerolineas Argentinas (which shares lounge with other airline passengers and JAL: tel. 55 11 2445-3898 / 2445-3932 - at T1, international departures;
Air France and KLM & Delta: tel. 55 11 2445-2444, at T1, international departures;
American Airlines and British, Iberia & LAN: tel. 55 11 2445-3434 / 2445-3486 - at T2, international departures;
British Airways and Aeromexico, Iberia, JAL & LAN: tel. 55 11 2445-4234  - at T1, international departures;
LAN & Tam Airlines just opened LATAM Airlines Group's first  VIP Lounge at Guarulhos Airport, at T3 (1,800 sq.meters, holding  450 persons). Aside from an entertainment room, the lounge offers special shower rooms. (LAN & TAM also offers automated baggage check-in system.) 
TAM international flights (a) Business Class: tel. 55 11 2445-3095; (b) First Class: tel. 55 11 2445-2154 - both at T1, international departures.
United Airlines First- and Business-Class: tel. 55 11 2445-3012
Varig's domestic flights: tel. 55 11 2445-3107 - at Terminal 2, Check-in C, departures level
Varig's international flights and Lufthansa, South Africa, Air Canada, Puna, Swiss, TAP, Copa, TAAG, Turkish & Emirates: tel. 55 11 2445-3003 - at T2, international departures.

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