GRU Airport Insights & Guide
Key GRU Airport Topics:- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know GRU Airport
Welcome to GRU, Brazil's largest and South America's main international hub, known for its unique garden that provides a tranquil oasis amidst the travel hustle. Serving over 40 million passengers annually, it offers extensive amenities for a seamless journey. Need to navigate GRU effortlessly? Our Comprehensive Airport Guide includes everything from flight details, terminal information, to dining and shopping options, ensuring a smooth transition from doorstep to departure.
iFly Tip: Access a variety of travel topics quickly by visiting our air travel reference guide.
Navigating GRU's Terminals
GRU Airport, also known as GRU, has three terminals: Terminal 1, Terminal 2, and Terminal 3. Terminal 1 is the smallest terminal with only 9 gates, while Terminal 2 is the largest with 32 gates and Terminal 3 has 15 gates. Terminal 2 is used by major airlines such as LATAM, American Airlines, and Air France, while Terminal 3 is mainly used by Azul and Gol airlines.
When navigating the airport terminals, it's important to pay attention to the signage and listen to announcements to ensure you are heading in the right direction. Each terminal has a variety of shops, restaurants, and services for travelers to enjoy before their flight. Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
The airport has three terminals: Terminal 1, Terminal 2, and Terminal 3. Passengers can easily move between the terminals using the free shuttle bus service, which runs every 15 minutes. The shuttle bus stops are located outside each terminal and the ride between terminals takes approximately 10 minutes.
Alternatively, passengers can walk between terminals using the pedestrian walkway located outside Terminal 2. Walking between terminals can take up to 30 minutes, so it is recommended to use the shuttle bus service for a quick and convenient transfer.
Tips from GRU Frequent Flyers
To help make your experience at São Paulo Guarulhos Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from GRU-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"If you're flying through GRU, remember that Terminal 2 is the busiest. Arrive early to navigate through the crowds, especially during peak hours. The signage is clear, but keep your boarding pass handy for quick reference." — Maria S., Guarulhos, SP, February 2024
"Terminal 3 is modern and spacious, with plenty of seating areas. It's my favorite spot when I have a layover. Don't forget to use the airport's interactive map online to find your gate and nearby amenities." — Paulo J., Mairiporã, SP, June 2024
Getting To/From the City
"For a budget-friendly option, consider taking the airport bus to downtown São Paulo. It’s reliable and much cheaper than a taxi. Just check the schedule in advance to avoid long waits." — Ana L., São Paulo, SP, December 2023
"Ride-sharing apps like Uber are convenient, but remember that the pickup points are a bit of a walk from the arrivals. Follow the signs carefully to avoid any confusion." — Carlos R., Arujá, SP, April 2024
Parking
"If you're just picking someone up, use the cell phone waiting area. It's free and saves you from circling around the airport. Once your passenger is ready, head to the terminal for a quick pickup." — Fernanda M., Guarulhos, SP, January 2024
"For long-term parking, I always use the economy lots. They offer a shuttle service to the terminals, which is convenient and cost-effective." — João T., Itaquaquecetuba, SP, May 2024
Inside the Airport
"When you’re hungry, head to Terminal 3 for the best dining options. I recommend trying Casa do Pão de Queijo for a taste of Brazilian cheese bread. It's a local favorite!" — Luisa F., São Paulo, SP, March 2024
"Shopping at GRU is a treat, especially in Terminal 3. Whether you’re looking for luxury brands or local souvenirs, there's something for everyone. Just keep an eye on your boarding time!" — Ricardo P., Guarulhos, SP, July 2024
Avoiding Delays and Stress
"Always check the flight status online before leaving for the airport. Delays are common, and knowing in advance can save you a lot of stress." — Beatriz C., Guarulhos, SP, August 2024
"Security lines can be long, especially during holiday seasons. Arrive at least three hours before an international flight to pass through without rushing." — Marcelo V., São Caetano do Sul, SP, October 2024
iFly Tip: Make your journey more enjoyable by reading our overweight passenger guide.
Picking Up and Dropping Off Passengers
At GRU Airport, passengers can be picked up and dropped off at designated areas outside each terminal. However, curbside parking is strictly prohibited for security reasons. Drivers can use the short-term parking lot located near each terminal for a fee. Alternatively, there are cell-phone waiting areas available for free where drivers can wait until their passenger has arrived and is ready to be picked up.
When dropping off passengers, drivers should follow the signs to the designated drop-off area outside each terminal. Passengers should be dropped off quickly and efficiently to avoid causing traffic congestion. Once the passenger has exited the vehicle, the driver must immediately leave the area to allow other vehicles to access the drop-off zone.
Parking Facilities & Options
The airport offers a variety of parking options for travelers, including on-site lots and garages, as well as off-airport parking facilities. The airport has parking options available at all three terminals, making it easy for passengers to find a spot no matter where they are departing from.
For those who need to wait for arriving passengers, the airport also has cell phone waiting areas located near each terminal. These areas allow drivers to park for free while waiting for their loved ones to arrive.
Handicapped parking is available at all parking facilities, with designated spots located near elevators and shuttle stops for easy access.
For travelers looking for a more economical parking option, off-airport parking facilities are available nearby. These facilities offer shuttle service to and from the airport, making it a convenient and cost-effective option for those who don't mind a short ride to the terminal.
Get details about Sao Paulo Guarulhos Airport parking options and rates, along with more economical off-airport parking options, by visiting our parking page.
Transportation Options
Sao Paulo Airport, also known as GRU, is one of the busiest airports in Brazil. It is located approximately 25 kilometers from downtown Sao Paulo and offers a variety of ground transportation options for travelers.
- Rental Cars: If you prefer to rent a car, there are several car rental companies located at the airport, including Avis, Hertz, and Budget. You can find their counters in the arrivals area of Terminal 2. It is recommended to book in advance to ensure availability.
- Taxis: Taxi services are available at the airport. The taxi stands are located outside the arrivals area of each terminal. The fare from the airport to downtown Sao Paulo is approximately R$120-150 depending on the time of day and traffic conditions.
- Ride Share Services: Shared ride services such as Uber and Cabify are also available at GRU. The pickup areas are located outside the arrivals area of each terminal. Keep in mind that some ride-sharing services may have restrictions on the number of passengers or amount of luggage allowed.
- Airport Shuttles: Airport shuttles are a convenient option for travelers staying at nearby hotels. The shuttle service is provided by the airport and operates 24/7. The pickup area is located outside the arrivals area of each terminal and fares vary depending on the destination.
- Public Transportation: If you prefer public transportation, there are several bus lines that operate from the airport to various destinations in Sao Paulo. The bus stops are located outside the arrivals area of each terminal. Fares range from R$5-10 depending on the destination.
iFly Tip: Prepare for your trip with detailed advice from our carry-on luggage guide.
Airport Hotels
Traveling can be exhausting, especially when it involves long layovers or late-night flights. That's why finding a comfortable hotel near the airport can make your journey much more pleasant. From transit hotels located within the airport premises to comfortable hostels and luxurious 4-star hotels a short distance away, there's something to suit every traveler's needs and budget. Discover the perfect place to rest and recharge with our selection of GRU Hotels.
Dining, Shopping & Enjoying the Airport
Sao Paulo Guarulhos Airport offers a wide variety of dining and shopping options to keep travelers entertained during their layovers. Terminal 3 is the largest and newest terminal, with the most options for food and shopping. For a quick bite, travelers can visit McDonald's or Subway, both located in Terminal 3. For a sit-down meal, there are several options including Outback Steakhouse, located in Terminal 3, and Viena, located in Terminal 2. For those looking for a taste of Brazil, be sure to visit Casa do Pão de Queijo, a popular Brazilian bakery chain with locations in all three terminals.
When it comes to shopping, Terminal 3 has the most options, with stores ranging from luxury brands like Burberry and Michael Kors to more affordable options like Havaianas and Sunglass Hut. For those looking for souvenirs or gifts, there are several Brazilian-themed stores including Brazil Avenue and Havaianas Concept Store. Terminal 2 also has a few shopping options, including Duty Free Americas and Victoria's Secret.
The locations of all food, shops, and services at Sao Paulo Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, see your options here.
Passenger Services
GRU, also known as GRU, is the largest airport in Brazil and serves millions of passengers every year. The airport offers a range of passenger services to ensure a comfortable and hassle-free travel experience.
For those who need to stay connected, the airport provides free Wi-Fi throughout all terminals. Lost and found services are available in each terminal, and passengers can inquire about lost items at the information desks located in the arrivals areas. For families traveling with children, there are designated children's play areas in each terminal to keep kids entertained.
Special-needs services are available for passengers with disabilities or reduced mobility. These services include wheelchair assistance, accessible restrooms, and designated parking spaces. Passengers can request assistance at the airport information desks or by contacting their airline prior to travel.
Banking services are available in all terminals, with ATMs and currency exchange offices located throughout the airport. Medical help is also available at the airport, with medical clinics located in each terminal. In case of an emergency, passengers can seek immediate assistance from the airport's medical services.
Flight Status Info
As a traveler, it's important to stay informed about the status of your flight departure. At GRU Airport, there are several ways to get up-to-date information about your flight.
One of the easiest ways to check your flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time updates on flight departures, delays, and gate information. You can easily find your flight by searching for your airline and flight number.
Another way to stay informed is by downloading your airline's mobile phone app. Many airlines offer apps that provide push notifications about departure delays, cancelations, or gate changes. You can also opt to receive updates via text or email.
Passengers can check the status of their flight departure at the airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
- Location: Sao Paulo Guarulhos Airport (GRU) is located in Sao Paulo, Brazil.
- Terminals: The airport has three terminals: Terminal 1, Terminal 2, and Terminal 3. Terminal 3 is the newest and largest, opened in 2014.
- Airlines Served: Major airlines include LATAM Airlines, Gol Transportes Aéreos, and American Airlines. For a complete list of airlines, visit the GRU Airlines Served page.
- Passenger Traffic: Handles around 100,000 passengers daily.
- Daily Flights: Approximately 900 daily flights.
- Top Destinations: The top international destinations are Miami, Orlando, Lisbon, Buenos Aires, and Santiago. Key domestic destinations include Rio de Janeiro, Brasília, and Salvador.
- Hub Status: GRU is a hub for LATAM Airlines, Gol Transportes Aéreos, and Azul Brazilian Airlines.
Airport History
Sao Paulo Airport, also known as GRU, is the largest airport in Brazil and one of the busiest in Latin America. It has a rich history dating back to the 1920s when it was first established as a military airbase. Over the years, the airport has undergone several transformations and developments to become the world-class facility it is today.
Here are some significant events in the history of GRU:
- 1920s - The airport was established as a military airbase.
- 1940s - The airport was opened to civilian air traffic.
- 1985 - The airport was privatized and underwent major renovations and expansions.
- 2001 - A new terminal, Terminal 2, was opened to handle the increasing passenger traffic.
- 2012 - The airport was renamed GRU Airport in honor of the city it serves.
- 2014 - The airport hosted several matches of the FIFA World Cup, which led to further expansions and improvements.
- 2018 - The airport handled a record-breaking 42 million passengers, making it one of the busiest airports in the world.
Today, the airport is a modern and efficient facility that serves as a gateway to Brazil and South America. With its state-of-the-art infrastructure and world-class amenities, it continues to attract millions of passengers every year.
Airport Contact Information
For more information about Sao Paulo Guarulhos Airport, please refer to the following contact details:
- IATA Code: GRU
- Airport Website
- Phone: +55 11 2445-2945
- Email: [email protected]
- Mailing Address: Sao Paulo Guarulhos International Airport, Rodovia Hélio Smidt, s/nº - Cumbica, Guarulhos - SP, Brazil, CEP: 07190-100
Note that the contact information provided here is subject to change by the airport operator(s).
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Sao Paulo Guarulhos Airport Q&A
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