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Main Phone 0-861 359 722
Additional Phones 27 11 9785313
Carry-on Baggage Rules & Fees Economy & Business Class travelers are allowed one bag up to 8kg/18lb and up to 115cm/45in in linear dimensions (Height, width & length); baggage must fit under the seat in front of you or into the overhead bin and cannot obstruct emergency exits or aisles. Sports & mucical instruments have the same weight/size limitations, except that certain oversized items can be carried on board by purchasing an extra seat therefor.
Checked Baggage Rules & Fees 1. Note that many worldwide destinations now apply the Weight Concept (Free: Economy up to 20kg/44lb Business Class 30kg/66lb; First Class 40kg/88lb; infants on lap: 20kg/22lb & collapsible stoller; children paying 50% or more of adult fare get adult allowance.), while the exceptions thereto still use the Piece Concept (per bag). The maximum baggage weight per piece is 32kg & applies to Weight & Piece Concepts; each bag exceeding 32kg/70lb must be shipped as cargo. Total excess baggage of over 100kg/218lb per flight requires 24-hr reservation before departure . Both concepts apply to free bag allowance, to oversized, and to additional bags (by weight or by piece). 2. FREE CHECKED BAG allowance applies to the following routes: To/from USA/US Territories, to/from Canada; between Africa & the USA and Canada; Star Alliance Round the World Fares; between South Africa & Brazil; between Brazil & Hong Kong SAR/Thailand & via Johannesburg; and for SAA-operated flights only between these routes: Sao Paulo / Buenos Aires & Mumbai; Sao Paulo / Buenos Aires & Perth; Sao Paulo / Buenos Aires & Africa; Buenos Aires & Hong Kong; Dakar & South Africa. 3. EXCESS BAGS: You have the option of paying for excess weight charges for the entire journey to your final destination, or to the next point of transfer or stopover. Bags exceeding weight allowance (a) bags exceeding free bag allowance, up to 32kg/70lb, have a flat rate of EUR/US$ 100; (b) baggage over the free weight allowance up to 32kg (over 32kg must be shipped as cargo) are charged 1.5 percent per kilo of SAA's normal direct adult one-way economy class fare, effective on issue dae of exess baggage ticket, in the direction of travel, from point of which checked baggage allowance is exceeded to the first point at which baggage is collected. Exceptions: (a) Within South Africa: Zar30/kg; (b) 1%/kg from Australia or New Zeland; or from Europe or Middle East (except Israel: 1.5%/kg) to Australia or New Zealand. On SAA only: EUR30/kg Frantfurt/Munich to S.Africa; ZAR30/kg S.Africa to Blantyre/Lilongwe; ZAR25/kg S.Africa to Maputo; ZAR50/kg S.Africa to Mauritius; MUR160/kg from Mauritius; ZAR45/kg S.Africa to Luanda; ZAR110/kg S.Africa to Mumbai; and ZAR65/kg S.Africa to Hong Kong.
Baggage Rules & Fees by Destination
| Destination | To/from USA/US Territories & to/from Canada; between Africa and USA/Canada* |
| Linear dimensions/weight | 158cm/62in and 50lb/23kg (piece concept applies) |
| Regular size & weight fees | Economy: First 2 bags free; third bag $300; if between 51kg/24kg & 70lb/32kg $350. |
| Overweight fees | For excess weight per piece over 23kg, up to a total of 32kg/70lb, a flat rate of EUR/$100 will be charged. Baggage over 32kg must be shipped as cargo. |
| Oversized fees | Piece concept regulations apply forentire journey, irespective if stopover is taken or not. |
| SAA Platinum & Gold members and Star Alliance Gold Members on SAA-operated flights, plus any Star Alliance-operated flights | one extra piece of free allowance on top of free class allowance. |
| Destination | To/from South America (except Brazil)158cm/62in and 32kg/70lb (piece concept applies) |
| Linear dimensions/weight | 158cm/62in and 32kg/70lb (piece concept applies) |
| Regular size & weight fees | First 2 bags free |
| Overweight fees | Bag over 32 kg must be shipped as cargo. |
| Destination | From Brazil to South Africa, and from Brazil to Thailand/Hong Kong SAR via SA routing |
| Linear dimensions/weight | 158cm/62in and 32kg/70lb (piece concept applies) |
| Regular size & weight fees | First 2 bags up to 32kg free |
| Overweight fees | Bags over 32kg/70lb incur a per kg charge of 1% of lowest normal direct adult one-way econommy class fare. |
| Destination | Between South Africa & Australia |
| SAA Voyager cardholders on SA-operated flights Platinum & Platium elect | add'l 30kg/66lb; Gold & Gold elect |
| First Class | 40kg/88lb |
| Business Class | 30kg/66lb |
| Economy Class | 23kg/50lb |
| Star Alliance Gold on Star-operated flights | add'l 20kg/44lb |
Reference
* Flights originating or terminating in the US/US Territories & Canada, where piece concept applies, this concept applies for the entire journey. When a journey includes a weight-concept country (i.e., New York to Johannesburg, with a stopover in London) for baggage allowance, 2 tickets under one contract must be issued: one for NYC LON NYC (piece concept applies) and one for LON JOB LON (for weight concept).
Please note: this list only includes South African Airways Airlines and not any code-share or partner flights. South African Airways Airlines flights serve these cities directly. Flights are available on South African Airways Airlines from each airport to all airports listed. These are not direct flights; multiple connections may be required.
- Abu Dhabi International AUH Airport Flights
- Accra Kokota ACC Airport Flights
- Amritsar International ATQ Airport Flights
- Auckland AKL Airport Flights
- Cape Town CPT Airport Flights
- Frankfurt FRA Airport Flights
- Hong Kong HKG Airport Flights
- London Heathrow LHR Airport Flights
- Munich MUC Airport Flights
- New York Kennedy JFK Airport Flights
- Sao Paulo-Guarulhos GRU Airport Flights
- Singapore Changi SIN Airport Flights
- Sydney Kingsford Smith SYD Airport Flights
- Tokyo Narita NRT Airport Flights
- Washington Dulles IAD Airport Flights
- Wellington WLG Airport Flights
- Zurich ZRH Airport Flights


